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Icinga pros and cons

Vendor: Icinga

3.8 out of 5

17 reviews
85% willing to recommend

Pros & Cons summary

Icinga offers automatic service restarts, high stability, and supports various add-ons for flexible monitoring. It allows custom plugin creation and integration, providing extensive customization through scripting and querying. However, installation and configuration are complex, and remote monitoring can be frustrating. Support is not very responsive, the automation needs improvement, and it lacks advanced dashboard creation capabilities.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Icinga automatically restarts services when they are down, enhancing system reliability.

Icinga supports many add-ons and hundreds of plugins, making it straightforward to monitor various systems.

The apply rules feature in Icinga significantly saves time in system management.

Icinga offers robust API and integration capabilities, allowing extensive automation and configuration possibilities.

Icinga enables users to create their own plugins and integrate them seamlessly, ensuring flexibility and customization.

CONS

Remote monitoring for multiple machines is frustrating.

The installation and configuration are very complex.

Icinga’s automation could be improved.

The tool fails to provide notifications to users.

Improvements are needed in multi-tenancy. It's average but should be improved.

Icinga Pros review quotes

system engineer with 11-50 employees

Mar 19, 2018

Macros and the ability to connect it to Google Maps are valuable features.

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System and Network Administrator at a educational organization with 201-500 employees

Jun 23, 2019

An affordable solution for small organizations to do basic network monitoring.

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MW

DevOps Engineer at National Bank of Egypt (NBE)

Sep 22, 2019

This solution has a self-healing handler where if the service is down, it is automatically restarted.

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IR

Senior Consultant at SkySparc

Sep 3, 2020

The drafts are easy but what I like about Icinga is that there are many add-ons that you can download.

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reviewer1033290

Vice President Cloud Operations at a computer software company with 1,001-5,000 employees

Dec 1, 2021

The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything.

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Aynalem Yehualaw

System Engineer at Jimma University

Dec 2, 2022

We have found the solution to be stable.

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RO

Rostislav Opočenský

CEO at Orbitron, s. r. o.

Dec 12, 2022

There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us.

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Principal Service Manager at a tech vendor with 1,001-5,000 employees

May 2, 2023

Icinga does the job and is fairly stable.

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Harrison Bulley

Senior Infrastructure Engineer at Net Consulting

May 25, 2023

I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually.

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Claudio Kuenzler

Senior Systems Engineer at Infiniroot

May 30, 2023

The apply rules feature saves a lot of time.

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Show 4 more reviews (out of 14)

Icinga Cons review quotes

system engineer with 11-50 employees

Mar 19, 2018

It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me.

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System and Network Administrator at a educational organization with 201-500 employees

Jun 23, 2019

The solution lacks many features important to higher-level IT management and network support.

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MW

DevOps Engineer at National Bank of Egypt (NBE)

Sep 22, 2019

One of the areas that are frustrating is remote monitoring for more than one machine.

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Free Report: Icinga Reviews and More

Learn what your peers think about Icinga. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

880,490 professionals have used our research since 2012.

IR

Senior Consultant at SkySparc

Sep 3, 2020

At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos.

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reviewer1033290

Vice President Cloud Operations at a computer software company with 1,001-5,000 employees

Dec 1, 2021

In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI.

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Aynalem Yehualaw

System Engineer at Jimma University

Dec 2, 2022

The installation and configuration are very complex.

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RO

Rostislav Opočenský

CEO at Orbitron, s. r. o.

Dec 12, 2022

We have found some problems with Nagios, and support isn't very responsive.

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Principal Service Manager at a tech vendor with 1,001-5,000 employees

May 2, 2023

Icinga’s automation could be improved.

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Harrison Bulley

Senior Infrastructure Engineer at Net Consulting

May 25, 2023

I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

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Claudio Kuenzler

Senior Systems Engineer at Infiniroot

May 30, 2023

The user interface should be improved.

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Show 4 more reviews (out of 14)

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