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Icinga pros and cons

Vendor: Icinga

3.8 out of 5

17 reviews
85% willing to recommend

Pros & Cons summary

Icinga offers automatic service restarts, high stability, and supports various add-ons for flexible monitoring. It allows custom plugin creation and integration, providing extensive customization through scripting and querying. However, installation and configuration are complex, and remote monitoring can be frustrating. Support is not very responsive, the automation needs improvement, and it lacks advanced dashboard creation capabilities.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Icinga automatically restarts services when they are down, enhancing system reliability.

Icinga supports many add-ons and hundreds of plugins, making it straightforward to monitor various systems.

The apply rules feature in Icinga significantly saves time in system management.

Icinga offers robust API and integration capabilities, allowing extensive automation and configuration possibilities.

Icinga enables users to create their own plugins and integrate them seamlessly, ensuring flexibility and customization.

CONS

Remote monitoring for multiple machines is frustrating.

The installation and configuration are very complex.

Icinga’s automation could be improved.

The tool fails to provide notifications to users.

Improvements are needed in multi-tenancy. It's average but should be improved.

Icinga Pros review quotes

Senior Consultant IT Infrastructure at a tech consulting company with 51-200 employees

Feb 28, 2017

Icinga2 was designed to delegate, distribute and balance tasks between several nodes.

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AS

Algarnon Stamps

Information Security Officer with 1,001-5,000 employees

Aug 20, 2017

People should know that it is simple and advanced.

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system engineer with 11-50 employees

Mar 19, 2018

Macros and the ability to connect it to Google Maps are valuable features.

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Free Report: Icinga Reviews and More

Learn what your peers think about Icinga. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.

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reviewer1007004

Network and IT Security Manager at a financial services firm with 201-500 employees

Feb 7, 2019

We monitor all, starting from UPS to international mail chains.

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System and Network Administrator at a educational organization with 201-500 employees

Jun 23, 2019

An affordable solution for small organizations to do basic network monitoring.

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MW

DevOps Engineer at National Bank of Egypt (NBE)

Sep 22, 2019

This solution has a self-healing handler where if the service is down, it is automatically restarted.

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IR

Senior Consultant at SkySparc

Sep 3, 2020

The drafts are easy but what I like about Icinga is that there are many add-ons that you can download.

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reviewer1033290

Vice President Cloud Operations at a computer software company with 1,001-5,000 employees

Dec 1, 2021

The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything.

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Aynalem Yehualaw

System Engineer at Jimma University

Dec 2, 2022

We have found the solution to be stable.

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RO

Rostislav Opočenský

CEO at Orbitron, s. r. o.

Dec 12, 2022

There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us.

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Show 7 more reviews (out of 17)

Icinga Cons review quotes

Senior Consultant IT Infrastructure at a tech consulting company with 51-200 employees

Feb 28, 2017

Sometimes, it is very hard to keep an overview of what's happening.

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AS

Algarnon Stamps

Information Security Officer with 1,001-5,000 employees

Aug 20, 2017

Network Discovery capabilities would be extremely helpful.

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system engineer with 11-50 employees

Mar 19, 2018

It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me.

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Free Report: Icinga Reviews and More

Learn what your peers think about Icinga. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.

886,932 professionals have used our research since 2012.

reviewer1007004

Network and IT Security Manager at a financial services firm with 201-500 employees

Feb 7, 2019

The connection between Icinga and Icinga Web.

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System and Network Administrator at a educational organization with 201-500 employees

Jun 23, 2019

The solution lacks many features important to higher-level IT management and network support.

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MW

DevOps Engineer at National Bank of Egypt (NBE)

Sep 22, 2019

One of the areas that are frustrating is remote monitoring for more than one machine.

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IR

Senior Consultant at SkySparc

Sep 3, 2020

At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos.

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reviewer1033290

Vice President Cloud Operations at a computer software company with 1,001-5,000 employees

Dec 1, 2021

In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI.

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Aynalem Yehualaw

System Engineer at Jimma University

Dec 2, 2022

The installation and configuration are very complex.

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RO

Rostislav Opočenský

CEO at Orbitron, s. r. o.

Dec 12, 2022

We have found some problems with Nagios, and support isn't very responsive.

Read full review

Show 7 more reviews (out of 17)

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