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Icinga vs LogicMonitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Icinga
Ranking in Network Monitoring Software
27th
Ranking in IT Infrastructure Monitoring
31st
Ranking in Cloud Monitoring Software
26th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Server Monitoring (12th)
LogicMonitor
Ranking in Network Monitoring Software
6th
Ranking in IT Infrastructure Monitoring
8th
Ranking in Cloud Monitoring Software
7th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
39
Ranking in other categories
Application Performance Monitoring (APM) and Observability (12th), Container Monitoring (4th), AIOps (5th)
 

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of Icinga is 1.6%, down from 4.1% compared to the previous year. The mindshare of LogicMonitor is 2.8%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
LogicMonitor2.8%
Icinga1.6%
Other95.6%
IT Infrastructure Monitoring
 

Featured Reviews

Harrison Bulley - PeerSpot reviewer
Senior Infrastructure Engineer at Net Consulting
A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification
I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.
Anshuman Thakur - PeerSpot reviewer
Site Reliability Engineer at a comms service provider with 501-1,000 employees
Monitoring has reduced downtime and now enables proactive alerts across cloud workloads
When it comes to the improvement of LogicMonitor, I think there are a few points that can be improved. The first one is alert tuning, which takes time. It requires effort when trying to understand it for the first time. The defaults do not always match our workload patterns, so I have to adjust the thresholds to reduce noise and avoid alert fatigue. While the dashboards are solid, I sometimes wish that the UI was a bit more intuitive when drilling down quickly during an incident. There are many options and finding the exact view where I can identify the exact problem takes a few extra clicks. When an alert comes and I click on a LogicMonitor alert, it takes time to understand what the alert actually is and to go through the data points. The alert page specifically could be better. The alert tuning part can also be made more simple. The first area that could be better is alert clarity and routing. Sometimes alerts do not include enough immediate context, so I still have to spend a few minutes correlating data across views. Adding more actionable details directly in the alert would make the response even faster. LogicMonitor sometimes gives false alerts as well. For example, if an EC2 instance is down, it will not determine whether the EC2 instance has been deliberately turned off or if it is actually not responding. At that time, it will give false alerts. The clearing of alerts is also an issue. Once an issue is fixed, the alert should be cleared, but it takes a little time for that alert to be cleared. Another improvement that would be helpful is simpler customization for complex dashboards. It is powerful, but building highly tailored dashboards, especially across multiple environments, can feel heavy and time-consuming. I would also appreciate a stronger out-of-the-box AWS correlation, such as automatically grouping related issues across EC2, EBS, and ALBs in a way that reads as a single incident story. This would reduce the mental overhead during outages. Grouping incidents together, such as all the EC2 alerts, all the EBS alerts, or all the load balancer alerts would be beneficial. Overall, none of these are blockers, just some improving areas. There could be smarter anomaly detection out of the box that can catch unusual but important behavior without manual tuning of every threshold. Better tagging and dynamic grouping for EC2 instances would also be helpful. Cleaner alert de-duplication so a single underlying issue does not generate multiple redundant alerts would improve the system. More guided root cause workflows would be beneficial, such as providing the most likely causes based on correlated metrics. Faster search navigation across devices, dashboards, and alerts during incidents would also improve the platform.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Icinga does the job and is fairly stable."
"An affordable solution for small organizations to do basic network monitoring."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"People should know that it is simple and advanced."
"Icinga2 was designed to delegate, distribute and balance tasks between several nodes."
"I use it for monitoring infrastructure and it was very good for that issue."
"The apply rules feature saves a lot of time."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot. Other products don't provide you with such information. You see a value going up, but you don't know what it means. LogicMonitor provides such information. For instance, if a value goes up, it says that it is probably because your disk area was too low."
"It is a really solid tool for the on-premises, physical and virtual infrastructure; I have had nothing but good things to say about it, and it has been a pleasure using it for those use cases."
"LogicMonitor added AI technology to help understand what's normal and that has helped quite a bit, so that's the feature I found most valuable in the product. The product is also doing quite well with identifying devices and customizing a particular Cisco version or model number. LogicMonitor continues to be active in updating what is available to be monitored, and it's been very good with keeping those things current, so that's another valuable feature of the product."
"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."
"We have had a fantastic experience so far; it is a fantastic product, it is definitely worth looking at, and it has definitely delivered on our requirements."
"Having a suite of modules that do all the work for you rather than having to set up loads of things yourself and it be there straight away ready to go is mind-blowing."
"LogicMonitor is a very easy and agentless monitoring platform offering over 3,000 automated integrations."
"The most valuable feature is the visualization of the data that it is collecting. I have used many products in the past and they tend to roll up the data. So, if you're looking at data over long periods of time, they start averaging the data, which can skew the figures that you're looking at. With LogicMonitor, they have the raw data there for two years, if you are an enterprise customer. If you are looking at that long duration of data, you're seeing exactly what happened during that time."
 

Cons

"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"The solution lacks many features important to higher-level IT management and network support."
"Scalability is problematic. If you have a stable environment it's good, but if the environment is growing, I had some problems with Icinga."
"The user interface should be improved."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"The installation and configuration are very complex."
"Icinga’s automation could be improved."
"The only functional area I can think of that has room for improvement would be the dashboards. They could use a refresh. It would be nice if there were more widgets and more types of widgets."
"The process of upgrading some of the collectors has been a little bit confusing."
"One thing I would like to see is parent/child relationships and the ability to build a "suppression parent/child.""
"The one thing we've had issues with is that, when it comes to certain widgets on the dashboards, there are limitations on how many instances can be displayed through a widget."
"Reporting limitations exist with the product. When trying to create a dashboard that is useful for day-to-day monitoring, the native reporting is not that intuitive."
"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."
"One thing that could be really better is the mapping. Auvik is really good at it. They have a really nice way to give you a visual representation of your network, but in LogicMonitor, this functionality is not as powerful and as good as Auvik."
"One thing that could be really better is the mapping. Auvik is really good at it."
 

Pricing and Cost Advice

"The product is inexpensive compared to other DBM products."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"It's an open-source solution."
"We're using the free version of Icinga."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"The solution is free to use."
"This is an open-source solution with paid support."
"The solution is cheap."
"The tool's pricing falls into the middle range."
"It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost."
"I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime."
"LogicMonitor is competitively priced at the same level as other vendors, like Datadog."
"The pricing can be a little aggressive. Right now, it's a bit much for smaller organizations to adopt it. But comparatively, it also provides good features."
"As a managed service provider, we have the highest level of licensing that they offer, so we don't have any extra fees. I believe there are some add-ons for some of the lower tiers of LogicMonitor service, but that's not something that we use with our agreement."
"In terms of pricing, I would rate LogicMonitor four out of five."
"We've had customers who have reduced their costs by not having multiple platforms for monitoring. That said, especially with super-large environments, the cost model for LogicMonitor is the one area where we run into issues."
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Top Industries

By visitors reading reviews
Educational Organization
14%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
7%
Manufacturing Company
11%
Computer Software Company
11%
Financial Services Firm
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise7
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise11
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
What is your primary use case for Icinga?
We use Icinga as a monitoring solution to monitor customers' infrastructures. We work as a managed service provider, so we offer monitoring and many other services to our customers. So we use it in...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What is your experience regarding pricing and costs for LogicMonitor?
I researched the pricing of LogicMonitor, and it costs around ten dollars per device per month, which is somewhat expensive compared to other products. Some monitoring tools such as Zabbix are free...
What needs improvement with LogicMonitor?
There are several areas for LogicMonitor to improve. Overly sensitive real-time monitoring leads to too many alerts, which could be managed via AI to reduce false positives. Cost optimization by of...
 

Comparisons

 

Also Known As

Icinga Cloud Monitoring
No data available
 

Overview

 

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Find out what your peers are saying about Icinga vs. LogicMonitor and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.