PRTG Network Monitor and Icinga are competitive products in the network monitoring arena. PRTG seems to have the upper hand due to its rapid deployment and vendor support, making it user-friendly for large-scale infrastructures.
Features: PRTG offers rapid deployment, scalability, real-time monitoring, and out-of-the-box network checks, making it suitable for various infrastructure sizes. Icinga provides open-source flexibility with extensive customization and integration with numerous plugins, offering a wide range of monitoring capabilities across multiple systems and platforms.
Room for Improvement: PRTG could benefit from enhanced mobile app capabilities, more intuitive map design, and advanced reporting features. Users seek improvements in dashboard and cloud integration. Icinga needs a more structured web interface, simplified remote monitoring, and better dashboard functionality. Enhanced reporting, automation, and plugin availability are also sought for Icinga, reflecting user needs for more robust and accessible features.
Ease of Deployment and Customer Service: PRTG supports deployment across hybrid cloud environments and is praised for its intuitive setup and comprehensive support, though some users note issues with support due to time differences. Icinga, primarily on-premises, provides a relatively easier and intuitive setup for those familiar with open-source solutions, though technical support is often limited to community forums, which may not meet the needs of all users.
Pricing and ROI: PRTG offers a flexible pricing model, with licensing tied to sensor count. It's considered cost-effective, especially with its bundled features, although some find it expensive for smaller setups. Icinga, being open-source, offers significant cost savings for those able to manage the system internally, though commercial support is available at additional cost. PRTG's ROI is seen in its prevention of downtime and enhanced network management, while Icinga offers cost-effectiveness for companies prioritizing budget over extensive support.
| Product | Market Share (%) |
|---|---|
| PRTG Network Monitor | 4.1% |
| Icinga | 2.8% |
| Other | 93.1% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 57 |
| Midsize Enterprise | 18 |
| Large Enterprise | 43 |
Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.
With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.
What are the key features of Icinga?Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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