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Icinga vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Icinga
Ranking in Network Monitoring Software
40th
Ranking in IT Infrastructure Monitoring
47th
Ranking in Cloud Monitoring Software
31st
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Server Monitoring (16th)
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Ranking in IT Infrastructure Monitoring
4th
Ranking in Cloud Monitoring Software
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Icinga is 1.2%, down from 3.3% compared to the previous year. The mindshare of PRTG Network Monitor is 2.6%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
PRTG Network Monitor2.6%
Icinga1.2%
Other96.2%
Network Monitoring Software
 

Featured Reviews

reviewer2292201 - PeerSpot reviewer
Innovation Service Manager at a tech services company with 201-500 employees
Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect
It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.
madhan kumar hs - PeerSpot reviewer
software engineer at Capgemini
Alerting precision has reduced incident response times and improved department-level network visibility
The auto-pause sensor during the maintenance window is good without any false alerts, and it prevents me from getting flooded with alerts during planned maintenance, helping department heads understand their own network usage better. It has reduced incident response time by giving clearer ownership of each alert, ensuring alerts go to the proper recipient. SNMP testers and auto-pause are among the best features of PRTG Network Monitor, which is particularly useful for different departments such as HR and finance, where alerts can be filtered accordingly. The alerting features and dashboard of PRTG Network Monitor are very helpful, especially in our industry. However, the dashboard can look cluttered on smaller screens, which is one negative aspect. PRTG Network Monitor has impacted us positively; we have stopped getting flooded with alerts during planned maintenance or unplanned outages. Compared to others, this gives specific alerts very quickly and helps department heads understand their own network usage better, thus reducing incident response time so that each alert has clear ownership.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"People should know that it is simple and advanced."
"I would recommend Icinga; it's an open-source solution, it's quite easy and simple to use, and checks can be run with Python code and Shell Script code."
"Macros and the ability to connect it to Google Maps are valuable features."
"The most valuable feature is one that not many are even aware of, as Icinga has a self-healing event handler where if the service is down, it is automatically restarted, and you can configure the handler to take action after the critical alarm without human interaction."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"We have found the solution to be stable."
"If you're looking for a cost effective software I’d suggest this product."
"It is nice to have one place where all the information is right there in front of us."
"PRTG Network Monitor is user-friendly and offers flexible alerting systems."
"We have seen an ROI as it allows us to avoid downtime."
"It is pretty simple to use, which is always a good thing. It's been very reliable in updating us if any issues crop up."
"The most valuable feature of PRTG Network Monitor is the different monitoring probes available."
"The pricing is reasonable so far; it's proven to be a good investment for our company."
"Overall it is a very good tool to use."
 

Cons

"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"The installation and configuration are very complex."
"The connection between Icinga and Icinga Web."
"Icinga’s automation could be improved."
"Sometimes, it is very hard to keep an overview of what's happening."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"The solution lacks many features important to higher-level IT management and network support."
"The setup aspect of it and getting devices working needs improvement."
"Needs ability to monitor standard notification time (notify after X time)."
"Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell."
"PRTG Network Monitor could improve the price."
"The dashboarding definitely needs improvement."
"It's very good for monitoring our internal infrastructure, but we're using more cloud services now."
"PRTG Network Monitor can improve by having better integration with devices."
"Other monitoring tools that I have used are easier to use."
 

Pricing and Cost Advice

"This is an open-source solution with paid support."
"It's an open-source solution."
"We're using the free version of Icinga."
"The product is inexpensive compared to other DBM products."
"The solution is free to use."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"The solution is cheap."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"While I am not the person who deals with pricing, I would say that we pay around 1000 pounds a year."
"At the moment I'm only using 500 sensors. I pay yearly, so it's a cost that's easily swallowed."
"We pay for PRTG Network Monitor annually. The price is approximately 10,000 rupees annually."
"The pricing is very low compared to other solutions."
"In my company now, we are using the free version."
"The price of PRTG Network Monitor is more expensive than other solutions, such as OP Network Manager."
"We've got the unlimited package... I believe it was around the £15,000 per year mark."
"The pricing is comparable."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Educational Organization
14%
Comms Service Provider
11%
Financial Services Firm
10%
University
9%
Financial Services Firm
10%
Comms Service Provider
8%
Computer Software Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise19
Large Enterprise50
 

Questions from the Community

Ask a question
Earn 20 points
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing was higher at the beginning, but the recurring licensing cost is affordable and reasonable. Overall, the pricing, setup cost, and licensing is fair for our industry. They have quoted us...
What needs improvement with PRTG Network Monitor?
The reporting features look very technical and that can be improved. If they can change the report so everyone can understand it, that would be helpful.
 

Comparisons

 

Also Known As

Icinga Cloud Monitoring
No data available
 

Overview

 

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about Icinga vs. PRTG Network Monitor and other solutions. Updated: June 2026.
903,257 professionals have used our research since 2012.