In the network monitoring category, PRTG Network Monitor and Icinga are popular choices. PRTG seems to have the upper hand with ease of deployment and a broader range of supported deployment environments, while Icinga excels in cost-effectiveness with its open-source flexibility.
Features: PRTG Network Monitor provides reliable network-based monitoring, detailed device data collection, and rapid deployment. It is customizable with scalable sensors. Icinga offers a wide range of technology monitoring through plugins and has strong integration capabilities, supported by a robust open-source community.
Room for Improvement: PRTG faces challenges with licensing costs and limited scalability for large networks. It also requires improvements in probe diversity and user-friendliness of its GUI. Icinga could enhance its dashboard design, remote monitoring features, and simplify the user experience. It requires manual configuration efforts and better automation to lower the barrier for less technical users.
Ease of Deployment and Customer Service: PRTG supports on-premises, private cloud, and hybrid deployment environments, making it easy to set up. However, its customer service is mostly email-based, needing improvements in response time. Icinga primarily focuses on on-premises deployment with community-based support, lacking direct customer service, which may fall short for some organizations.
Pricing and ROI: PRTG is considered expensive for large environments with its all-inclusive licensing model, which might be restrictive for smaller organizations. Despite this, it promises quick ROI through reduced downtime. Icinga provides a more economical solution with its free open-source model, but the need for custom development and manual upkeep can incur additional costs. It demands significant resource investment for maintenance and operations.
| Product | Market Share (%) |
|---|---|
| PRTG Network Monitor | 4.2% |
| Icinga | 3.0% |
| Other | 92.8% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 54 |
| Midsize Enterprise | 18 |
| Large Enterprise | 38 |
Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.
With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.
What are the key features of Icinga?Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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