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Icinga vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024
 

Categories and Ranking

Icinga
Ranking in Network Monitoring Software
17th
Ranking in IT Infrastructure Monitoring
14th
Ranking in Cloud Monitoring Software
16th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Server Monitoring (7th)
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Ranking in IT Infrastructure Monitoring
6th
Ranking in Cloud Monitoring Software
8th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
100
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Network Monitoring Software category, the mindshare of Icinga is 3.5%, up from 2.5% compared to the previous year. The mindshare of PRTG Network Monitor is 4.2%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Harrison Bulley - PeerSpot reviewer
A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification
I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.
Noman-Saleem - PeerSpot reviewer
Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting
We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have found the solution to be stable."
"Macros and the ability to connect it to Google Maps are valuable features."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"Icinga does the job and is fairly stable."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"It is a very stable solution. There are no bugs, glitches and we have not experienced any crashing."
"The most valuable feature is the ability to span multiple technologies and multiple vendors."
"I really love the activity library. It gives the flexibility to discover data and metrics about my interface and data server."
"PRTG is simple to manage. First, you can create a template for a device, then apply it to hundreds of similar devices. That's a great advantage."
"The email notifications are helpful, and the dashboards are user-friendly for people with little network monitoring knowledge."
"Technical support is helpful."
"The product is easy to use and the web interface is fantastic."
"The initial setup is pretty easy."
 

Cons

"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"We have found some problems with Nagios, and support isn't very responsive."
"The tool currently fails to provide notifications to users."
"The solution lacks many features important to higher-level IT management and network support."
"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."
"The icons on PRTG's network diagram are hard to find. For example, finding the icons for firewalls and servers is difficult, so we're struggling to create the network topology."
"I would like to see Office 365 monitoring. Essentially, it doesn't do it. I assumed not at all, but apparently it does it slightly. However, due to issues with APIs, they currently don't provide full monitoring for O365."
"The remote probes seem to be a little bit buggy at times. They just stop working or they say they can't communicate. What we tend to do to is install the remote app onto the servers that we use. That seems to clear it up."
"When using PRTG Network Monitor it is beneficial if you have prior experience with it, the user interface could improve."
"It would be nice if it gave us alerts via Gmail or SMS message."
"Sometimes, it is difficult to drill down further to get information, e.g., if we saw spike in traffic, then we would want to drill down and find out what is causing that spike in traffic."
"We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us."
"PRTG's application monitoring sensor is not strong."
 

Pricing and Cost Advice

"We're using the free version of Icinga."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"This is an open-source solution with paid support."
"The solution is free to use."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"It's an open-source solution."
"The product is inexpensive compared to other DBM products."
"The solution is cheap."
"If you are not too sure about it, try the free version. Then, if you like it, you can go to the paid version and roll it out."
"All monitoring system is close to the same pricing scheme."
"The pricing is very low compared to other solutions."
"PRTG is now available as PRTG Enterprise Monitor, and the price varies depending on the total number of sensors the customer buys"
"There is a license to use PRTG Network Monitor and it is annually."
"Because we are only on the free version, we have a limited number of sensors. Therefore, we are not monitoring as much as we want to be to obtain historical information."
"We are using the premium version of PRTG Network Monitor. The price of the solution is a bit higher than competitors but it is worth the extra money. However, it would be helpful if the price was lower."
"The pricing is reasonable for the features provided."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
9%
Comms Service Provider
8%
Manufacturing Company
8%
Educational Organization
53%
Computer Software Company
8%
Government
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Icinga?
The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.
What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
PRTG comes in different bands: there are options with 500, 1500, 2500, and so on. Pricing is by the number of devices, not by sensor.
 

Comparisons

 

Also Known As

Icinga Cloud Monitoring
No data available
 

Overview

 

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about Icinga vs. PRTG Network Monitor and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.