Icinga Reviews

Name: Icinga
Brand: Icinga
Rating: 3.8 (17 reviews)

3.8 out of 5

17 reviews
85% willing to recommend

2,303 followers

What is Icinga?

Icinga monitors systems, network devices, infrastructure, and services, helping manage and analyze server resources. It automates ticket incidents and alerting, providing oversight of client Windows and Linux systems.

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Icinga is the #7 ranked solution in top Server Monitoring solutions, #14 ranked solution in Infrastructure Monitoring tools, #14 ranked solution in top Cloud Monitoring Software, and #18 ranked solution in best Network Monitoring Tools. PeerSpot users give Icinga an average rating of 7.6 out of 10. Icinga is most commonly compared to Datadog: Icinga vs Datadog. Icinga is popular among the large enterprise segment, accounting for 58% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.

Helped 831,158 peers since 2012

Featured reviews

Harrison Bulley

Senior Infrastructure Engineer at Net Consulting

I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

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Lasse Wackers

Senior System Integration Engineer at SVA System Vertrieb Alexander GmbH

Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. There are Ansible Collections available to manage services and hosts. Therefore, we were able to automate the installation of a new Icinga satellite for new customers. To manage Hosts, Icinga provides the Icinga Director. This software talks to a CMDB in the background and imports new hosts or edit hosts that already exist.

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Claudio Kuenzler

Senior Systems Engineer at Infiniroot

I use the product for server and network device monitoring. A team of five people is managing the solution, and around 50 people are using the solution in the organization Pro-active monitoring and alerting helped us to decrease downtimes of services. The apply rules feature saves a lot of time.…

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Icinga mindshare

Product category:

As of January 2025, the mindshare of Icinga in the Network Monitoring Software category stands at 3.6%, up from 2.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Monitoring Software

PeerAnalyst reports

Type	Title	Date
Category	Network Monitoring Software	Jan 21, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 21, 2025	Download
Comparison	Icinga vs Zabbix	Jan 21, 2025	Download
Comparison	Icinga vs Auvik Network Management (ANM)	Jan 21, 2025	Download
Comparison	Icinga vs Datadog	Jan 21, 2025	Download

Title	Rating	Mindshare	Recommending
Datadog	4.3	4.2%	96%	186 interviews Add to research
Zabbix	4.2	11.5%	95%	104 interviews Add to research

Valuable Features

Icinga's most appreciated aspects include its event handler for self-healing, numerous plugins, customizable scripts, API integrations, stable performance, and open-source nature. Its GUI and Icinga Director are user-friendly. Automation features, Terraform integration, easy configuration, and apply rules enhance usability. Users also value the ability to create custom plugins, highlighting of issues, and community support.

"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."

Room for Improvement

Icinga needs better integration of APIs, support for more plugins, an improved dashboard, automated remote monitoring, and enhanced multi-tenancy. The user interface should be more intuitive, and installation and configuration should be simplified. Automation, cloud capabilities, and notification features need enhancement. The system could benefit from having advanced and customizable dashboards internally, and support responsiveness should be strengthened.

"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."
"The tool currently fails to provide notifications to users."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."

ROI

Icinga provided significant cost savings by streamlining monitoring operations. Users reported enhanced efficiency, reduced downtime, and faster issue resolution. Its flexible integration allowed for better resource allocation and improved performance tracking. The ability to customize alerts led to proactive maintenance efforts, further benefiting the organizations' operational budgets. Positive sentiments highlight improved system stability and a high return on investment.

Pricing

Icinga is an open-source solution with no licensing costs and is free to use. Users can opt for paid support from icinga.com. Though the financial cost is low, maintaining and operating Icinga requires significant resources, including manual deployment and configuration. Organizations may need skilled personnel for maintenance or choose to hire a consultant. Additional features and professional support might incur extra fees depending on organizational needs.

"It is cost-effective, and the return on investment can be very interesting because the price is low."
"The solution is cheap."
"The solution is free to use."

Popular Use Cases

Icinga is utilized for monitoring various systems, including servers, network devices, and infrastructures. Users employ it to oversee Linux, Windows, and AIX servers, as well as databases and web servers. It helps manage resources, detect alerts, and ensure configurations meet set thresholds. Icinga also enables automated incident ticket generation and alerting. Organizations use it to analyze server performance metrics like CPU utilization and RAM space in both enterprise applications and multi-tenancy environments.

Service and Support

Many users have not interacted with Icinga's technical team, relying instead on community forums and their technical knowledge. Some find Icinga's support welcoming but feel resources are limited. A few occasions required contacting support due to specific needs, where support was helpful but occasionally needing improvement.

Deployment

Users' experiences with Icinga's initial setup vary. Some found it easy and straightforward, others described it as complex with a steep learning curve. The setup can be finicky, especially for high-availability clusters or large-scale deployments. Proper documentation helps navigate the process. Typically requiring technical assistance, initial deployment can take from 10 minutes to several months, depending on configuration complexity and environment. Adapting the setup to specific needs can be intricate, particularly for managed service providers.

Scalability

Icinga is highly scalable, allowing easy addition of plugins and server management through simple configurations. Many companies utilize it extensively, with users praising its ability to scale efficiently. Features like satellite nodes enhance its scalability. Ratings for scalability are generally high, with mentions of automation benefits and minimal manual effort. Users appreciate its stability and reliability, although it may not be a perfect cluster solution. Many organizations have a significant portion of their workforce using Icinga.

Stability

Icinga is stable, consuming minimal memory and functioning well in various environments. Users report no issues with CPU, memory, or network and praise its reliability and robustness. It's compatible with older machines but not all tools. Some face cluster-related problems, causing occasional freezing, but the open-source community provides fast fixes. Many rate its stability between eight and ten out of ten, appreciating its adaptability and low crash incidence.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Icinga Buyer's Guide for additional reliable information.

Review data by company size

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Top industries

By visitors reading reviews

Computer Software Company

16%

Comms Service Provider

Financial Services Firm

Manufacturing Company

Government

Educational Organization

University

Hospitality Company

Retailer

Healthcare Company

Media Company

Energy/Utilities Company

Construction Company

Real Estate/Law Firm

Non Profit

Insurance Company

Wholesaler/Distributor

Outsourcing Company

Logistics Company

Transportation Company

Aerospace/Defense Firm

Legal Firm

Consumer Goods Company

Pharma/Biotech Company

Leisure / Travel Company

Wellness & Fitness Company

Recreational Facilities/Services Company

Engineering Company

Paper And Forest Products

Renewables & Environment Company

Compare Icinga with alternative products

Learn more about Icinga

Icinga offers comprehensive monitoring of servers including CPU utilization and RAM space, facilitating automated incident management and alerting. Frequently deployed on-premises, this monitoring tool is key for managed services providers and organizations to oversee and ensure optimal performance of various environments, including applications like databases and web servers. It provides extensive features for creating custom plugins, stabilization, scalability, and high customization capabilities suitable for different infrastructure needs.

What are the key features of Icinga?

Event Handler: Facilitates automatic self-healing of systems.
Extensive Plugin Library: Offers a wide range of plugins for monitoring.
Ease of Use: Simplifies user experience with an intuitive interface and Icinga Director for easy configurations.
Open-Source Nature: Free to use, modify, and distribute.
Automation Capabilities: Integrates with APIs and Ansible Collections for automation.
Custom Plugins: Users can create and integrate their own plugins.
Stability and Scalability: Provides reliable performance across different scale infrastructures.

What are the benefits or ROI to look for when evaluating Icinga?

Critical Issue Highlighting: Effectively identifies and notifies about critical problems.
High Customization: Offers flexibility for diverse monitoring needs.
Automated Alerting: Reduces manual effort and improves response times.
Extensive Integration: Works seamlessly with other tools and platforms.

Icinga implementations span multiple industries, providing essential monitoring for IT infrastructure in healthcare, finance, and education. Managed services providers utilize Icinga to maintain and monitor client systems across various environments while ensuring optimal performance and compliance. It is highly valued in these sectors for its ability to customize monitoring, improving operational efficiency and reducing downtime.

Icinga was previously known as Icinga Cloud Monitoring.