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Icinga vs SCOM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
58th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Icinga
Ranking in Network Monitoring Software
18th
Average Rating
7.6
Number of Reviews
17
Ranking in other categories
Server Monitoring (7th), IT Infrastructure Monitoring (16th), Cloud Monitoring Software (17th)
SCOM
Ranking in Network Monitoring Software
8th
Average Rating
7.8
Number of Reviews
80
Ranking in other categories
Event Monitoring (3rd)
 

Mindshare comparison

As of November 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.3% compared to the previous year. The mindshare of Icinga is 3.3%, up from 2.5% compared to the previous year. The mindshare of SCOM is 2.5%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
May 3, 2024
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Harrison Bulley - PeerSpot reviewer
May 25, 2023
A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification
Our company used the tool to monitor the solutions and infrastructure in our environment which included it for our monitoring solutions, to monitor the infrastructure in all our environments such as networking, storage, and all the physical and virtual servers. We used it daily to check for both…
GaneshRp - PeerSpot reviewer
Aug 21, 2024
Provides end-to-end application monitoring, inbuilt reporting and capable of monitoring the operating system
Might be the APM (Application Performance Monitoring) solutions, which it lacks compared to other tools. I don't know what other tools are in the market, so I don't know what SCOM lacks. I need to check, as it depends on the requirements. Once other teams have the requirement, and if that is not fulfilled, maybe they would have chosen another tool. But for me, whatever requirement my user provided has been fulfilled via SCOM. So there might be a few other requirements, which are from other teams, like software development teams, Java teams, and so on. They might have different requirements, but I haven't got those in my scope. That's the problem. If they had been in my scope, I would have started exploring it, and then I would have known if it's lacking or if it's already there because I haven't used a few features in SCOM, like distributed application monitoring and other stuff. In future releases, I would like to see APM solutions and dashboards like Grafana. It's not like Grafana. If it is possible to integrate with Grafana, that would be great because I have a lot of data in the data warehouse. If I get a chance to integrate with Grafana, I can show it there because SCOM collects a lot of data from the servers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."
"The apply rules feature saves a lot of time."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"Icinga does the job and is fairly stable."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"An affordable solution for small organizations to do basic network monitoring."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution."
"Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"The most valuable feature of SCOM is real-time alerts."
"This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes."
"The product has helped our organization with in-depth monitoring."
 

Cons

"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The installation and configuration are very complex."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"Icinga’s automation could be improved."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"The tool currently fails to provide notifications to users."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"SCOM needs to improve its usability."
"Of course, price is always an issue with Microsoft and could be improved."
"​I would like to better be able to monitor Oracle processes.​"
"They could provide better dashboards, detailed logs, and reports crucial for monitoring services in real-time."
"I would like to see them improve their network monitoring."
"It'll help if they can provide real-time or closer to real-time monitoring."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
 

Pricing and Cost Advice

"The solution is expensive."
"The solution is cheap."
"It's an open-source solution."
"We're using the free version of Icinga."
"The product is inexpensive compared to other DBM products."
"The solution is free to use."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"This is an open-source solution with paid support."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"We have an EA with Microsoft, and it comes as part of the EA."
"There is a license needed to use this solution and it is paid annually."
"We have to pay for a license and the price is fine for us."
"It is the cheapest product available in the market."
"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
"It is more expensive than the competition."
"Our licensing fees are approximately $30 per user, per month."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
16%
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about Icinga?
The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution ...
What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should b...
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
The platform is cost-effective due to our existing Microsoft support.
What needs improvement with SCOM?
Might be the APM (Application Performance Monitoring) solutions, which it lacks compared to other tools. I don't know...
 

Comparisons

 

Also Known As

No data available
Icinga Cloud Monitoring
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Information Not Available
Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Dialog Telekom
Find out what your peers are saying about Icinga vs. SCOM and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.