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Elastic Observability vs Icinga comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Ranking in IT Infrastructure Monitoring
13th
Ranking in Cloud Monitoring Software
12th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
Application Performance Monitoring (APM) and Observability (11th), Log Management (14th), Container Monitoring (5th)
Icinga
Ranking in IT Infrastructure Monitoring
51st
Ranking in Cloud Monitoring Software
34th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (43rd), Server Monitoring (17th)
 

Mindshare comparison

As of October 2026, in the IT Infrastructure Monitoring category, the mindshare of Elastic Observability is 1.2%, down from 2.8% compared to the previous year. The mindshare of Icinga is 1.3%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Elastic Observability1.2%
Icinga1.3%
Other97.5%
IT Infrastructure Monitoring
 

Featured Reviews

Stefan Decuypere - PeerSpot reviewer
Technology Consultant at Hybrid software
Real-time dashboards and visual insights have streamlined issue analysis and monitoring
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system, I know what it costs but am not directly involved in cost-benefit evaluations or maintenance, which is handled by another team. I develop the visual representation of the data and frankly, I don't see major gaps in my application or anything I would really miss; I appreciate the fast pace of the developments that have occurred in the last couple of years. Regarding room for improvement in Elastic Observability, I would have preferred built-in tools to manage the indexes on deployment for better visual representation, as the initial feedback regarding system performance and data storage was fairly primitive and lacking.
reviewer2292201 - PeerSpot reviewer
Innovation Service Manager at a tech services company with 201-500 employees
Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect
It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In addition to the fact that we are more proactive in the detection of incident before they occur, we can on one click see the request path from the customer to the backend."
"Good design and easy to use once implemented."
"Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds."
"It's easy to deploy, and it's very flexible."
"It is very stable, and I would rate it ten out of ten based on my interaction with it."
"Elastic Observability is highly stable; we ingested nearly 170 million records in the system and we have tested it, and you get your reports and dashboards within a few seconds, so it doesn't take much time."
"The price is very less expensive compared to the other solutions."
"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."
"I use it for monitoring infrastructure and it was very good for that issue."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"The apply rules feature saves a lot of time."
"Macros and the ability to connect it to Google Maps are valuable features."
"An affordable solution for small organizations to do basic network monitoring."
"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."
"Icinga does the job and is fairly stable."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
 

Cons

"Elastic Observability’s price could be improved."
"Elastic Observability is reactive rather than proactive. It should act as an ITSM tool and be able to create tickets and alerts on Jira."
"Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage."
"There's a steep learning curve if you've never used this solution before."
"Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal."
"More web features could be added to the product."
"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."
"The cost must be made more transparent."
"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."
"Icinga’s automation could be improved."
"It is not really adequate for our current needs. It causes additional issues which we have to work around and takes us time that a better solution would not."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"The installation and configuration are very complex."
"The tool currently fails to provide notifications to users."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
 

Pricing and Cost Advice

"The price of Elastic Observability is expensive."
"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
"The product is not that cheap."
"We will buy a premium license after POC."
"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
"Elastic Observability's pricing could be better for small-scale users."
"We have been using the open-source version."
"One needs to pay for the licenses, and it is an annual subscription model right now."
"The product is inexpensive compared to other DBM products."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"We're using the free version of Icinga."
"This is an open-source solution with paid support."
"The solution is free to use."
"It's an open-source solution."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"The solution is cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
9%
Comms Service Provider
8%
Manufacturing Company
7%
Educational Organization
14%
University
13%
Comms Service Provider
13%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise16
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Elastic Observability?
The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...
What needs improvement with Elastic Observability?
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...
What is your primary use case for Elastic Observability?
My use case for Elastic Observability is observability, as we upload our customers' data, including logs, and when there is an issue, we can analyze what went wrong.
Ask a question
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Comparisons

 

Also Known As

No data available
Icinga Cloud Monitoring
 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Find out what your peers are saying about Elastic Observability vs. Icinga and other solutions. Updated: October 2026.
919,809 professionals have used our research since 2012.