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Elastic Observability vs Icinga comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Ranking in IT Infrastructure Monitoring
13th
Ranking in Cloud Monitoring Software
11th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
Application Performance Monitoring (APM) and Observability (10th), Log Management (14th), Container Monitoring (6th)
Icinga
Ranking in IT Infrastructure Monitoring
49th
Ranking in Cloud Monitoring Software
34th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (42nd), Server Monitoring (15th)
 

Mindshare comparison

As of September 2026, in the IT Infrastructure Monitoring category, the mindshare of Elastic Observability is 1.3%, down from 3.1% compared to the previous year. The mindshare of Icinga is 1.3%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Elastic Observability1.3%
Icinga1.3%
Other97.4%
IT Infrastructure Monitoring
 

Featured Reviews

Mohammed-Abdelalim - PeerSpot reviewer
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
Has provided powerful customization for unique monitoring needs but needs more out-of-the-box capabilities
In my opinion, the best features of Elastic Observability are their flexibility to integrate with other existing systems and the ability to build a unified monitoring tool that can integrate with existing ones and end-to-end user journeys which require a lot of customizations. The greatest feature in Elastic is the ability to customize. This is similar to my comments about customizable dashboards in Elastic because it's visible to the analyst. However, it's very great. Customizing these dashboards can meet the customer's specific use cases and specific stories that they have in their environment, their special environment that doesn't look like other environments. The dashboarding in Elastic is highly customizable to the level of logos. If the customer wants his company logo in the dashboard, it can be done.
reviewer2292201 - PeerSpot reviewer
Innovation Service Manager at a tech services company with 201-500 employees
Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect
It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to deploy, and it's very flexible."
"The solution has been stable in our usage."
"The solution allows us to track performance via metrics and we're able to see where latency is happening."
"Its diverse set of features available on the cloud is of significant importance."
"The solution is open-source and helps with back-end logging. It is also easy to handle."
"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."
"The ability to ensure that the data is searchable and maintainable is highly valuable for our purposes."
"All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"The most valuable feature is one that not many are even aware of, as Icinga has a self-healing event handler where if the service is down, it is automatically restarted, and you can configure the handler to take action after the critical alarm without human interaction."
"If you have a small infrastructure or a small number of devices that you want to monitor, then I think it's a good solution."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"People should know that it is simple and advanced."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"An affordable solution for small organizations to do basic network monitoring."
 

Cons

"Elastic Observability is an excellent product for monitoring and visibility, but it lacks predictive analytics. Most solutions are aligned with the AIOps requirements, but this piece is missing in Elastic and should be included."
"With Elastic, you need to code and program more things compared to Dynatrace."
"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."
"When I go to the portal, I do not see many insights on the endpoints or where there could be latencies."
"Improving code insight related to infrastructure and network, particularly focusing on aspects such as firewalls, switches, routers, and testing would be beneficial."
"There's a steep learning curve if you've never used this solution before."
"The cost must be made more transparent."
"The solution would be better if it was capable of more automation, especially in a monitoring capacity or for the response to abnormalities."
"Sometimes, it is very hard to keep an overview of what's happening."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"We have found some problems with Nagios, and support isn't very responsive."
"Scalability is problematic. If you have a stable environment it's good, but if the environment is growing, I had some problems with Icinga."
"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."
"Icinga’s automation could be improved."
"It is not really adequate for our current needs. It causes additional issues which we have to work around and takes us time that a better solution would not."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
 

Pricing and Cost Advice

"The price of Elastic Observability is expensive."
"The product is not that cheap."
"We will buy a premium license after POC."
"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
"Since we are a huge company, Elastic Observability is an affordable solution for us."
"We have been using the open-source version."
"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."
"We're using the free version of Icinga."
"It's an open-source solution."
"The solution is free to use."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"This is an open-source solution with paid support."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"The solution is cheap."
"The product is inexpensive compared to other DBM products."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
9%
Manufacturing Company
7%
Comms Service Provider
7%
Educational Organization
14%
Comms Service Provider
12%
University
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise16
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Elastic Observability?
The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...
What needs improvement with Elastic Observability?
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...
What is your primary use case for Elastic Observability?
My use case for Elastic Observability is observability, as we upload our customers' data, including logs, and when there is an issue, we can analyze what went wrong.
Ask a question
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Comparisons

 

Also Known As

No data available
Icinga Cloud Monitoring
 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Find out what your peers are saying about Elastic Observability vs. Icinga and other solutions. Updated: September 2026.
912,788 professionals have used our research since 2012.