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Elastic Observability vs Icinga comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Ranking in IT Infrastructure Monitoring
15th
Ranking in Cloud Monitoring Software
11th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
Application Performance Monitoring (APM) and Observability (12th), Log Management (16th), Container Monitoring (5th)
Icinga
Ranking in IT Infrastructure Monitoring
51st
Ranking in Cloud Monitoring Software
35th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (49th), Server Monitoring (17th)
 

Mindshare comparison

As of November 2026, in the IT Infrastructure Monitoring category, the mindshare of Elastic Observability is 1.2%, down from 2.6% compared to the previous year. The mindshare of Icinga is 1.3%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Elastic Observability1.2%
Icinga1.3%
Other97.5%
IT Infrastructure Monitoring
 

Featured Reviews

Mohammed-Abdelalim - PeerSpot reviewer
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
Has provided powerful customization for unique monitoring needs but needs more out-of-the-box capabilities
In my opinion, the best features of Elastic Observability are their flexibility to integrate with other existing systems and the ability to build a unified monitoring tool that can integrate with existing ones and end-to-end user journeys which require a lot of customizations. The greatest feature in Elastic is the ability to customize. This is similar to my comments about customizable dashboards in Elastic because it's visible to the analyst. However, it's very great. Customizing these dashboards can meet the customer's specific use cases and specific stories that they have in their environment, their special environment that doesn't look like other environments. The dashboarding in Elastic is highly customizable to the level of logos. If the customer wants his company logo in the dashboard, it can be done.
reviewer2292201 - PeerSpot reviewer
Innovation Service Manager at a tech services company with 201-500 employees
Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect
It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I found Elk to be excellent for log analytics, security analytics, application code-level analytics, collaboration with DevOps teams, CI/CD, microservices, and Kubernetes, specifically cloud-native or cloud-specific tasks."
"The most valuable feature of Elastic Observability is the text search."
"It is very stable, and I would rate it ten out of ten based on my interaction with it."
"The ability to ensure that the data is searchable and maintainable is highly valuable for our purposes."
"It's easy to deploy, and it's very flexible."
"From my experience with several major customers, the most valued feature of Elastic is its log analytics capabilities."
"Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform."
"Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds."
"Icinga does the job and is fairly stable."
"The apply rules feature saves a lot of time."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"An affordable solution for small organizations to do basic network monitoring."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"Macros and the ability to connect it to Google Maps are valuable features."
"We monitor all, starting from UPS to international mail chains."
"I would recommend Icinga; it's an open-source solution, it's quite easy and simple to use, and checks can be run with Python code and Shell Script code."
 

Cons

"I would advise others to use a different solution than Elastic APM."
"The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration of hot, warm, and cold zones for data storage. Additionally, managing log retention policies adds further complexity. The solution's pricing also needs to be cheaper."
"In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana."
"There is room for improvement regarding its APM capabilities."
"When opening tickets, we cannot use our team mailbox."
"There could be more low-code features included in the product."
"More web features could be added to the product."
"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."
"The connection between Icinga and Icinga Web."
"It is not really adequate for our current needs. It causes additional issues which we have to work around and takes us time that a better solution would not."
"We have found some problems with Nagios, and support isn't very responsive."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"Icinga’s automation could be improved."
"The tool currently fails to provide notifications to users."
"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."
"One of the areas that are frustrating is remote monitoring for more than one machine."
 

Pricing and Cost Advice

"Since we are a huge company, Elastic Observability is an affordable solution for us."
"Elastic Observability's pricing could be better for small-scale users."
"One needs to pay for the licenses, and it is an annual subscription model right now."
"The product’s pricing needs improvement."
"The price of Elastic Observability is expensive."
"We have been using the open-source version."
"We will buy a premium license after POC."
"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
"It's an open-source solution."
"We're using the free version of Icinga."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"This is an open-source solution with paid support."
"The solution is cheap."
"The solution is free to use."
"The product is inexpensive compared to other DBM products."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
9%
Comms Service Provider
8%
Outsourcing Company
8%
Educational Organization
14%
University
13%
Comms Service Provider
12%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise16
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Elastic Observability?
The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...
What needs improvement with Elastic Observability?
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...
What is your primary use case for Elastic Observability?
My use case for Elastic Observability is observability, as we upload our customers' data, including logs, and when there is an issue, we can analyze what went wrong.
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

No data available
Icinga Cloud Monitoring
 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Find out what your peers are saying about Elastic Observability vs. Icinga and other solutions. Updated: October 2026.
921,523 professionals have used our research since 2012.