SolarWinds Server and Application Monitor vs Zabbix comparison

SolarWinds Server and Appli...

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Executive SummaryUpdated on Jul 24, 2024

Zabbix and SolarWinds Server and Application Monitor are robust monitoring tools used by businesses to oversee their IT infrastructure. SolarWinds often garners higher marks for feature-richness and ease of deployment, though Zabbix still has strong user support for its pricing and customization options.

Features: Zabbix is known for its deep customizations, scalability, and the ability to monitor a diverse range of devices. SolarWinds Server and Application Monitor stands out for its comprehensive out-of-the-box capabilities, detailed insights, and advanced alerting options.

Room for Improvement: Zabbix users often mention that the initial setup can be challenging, and the learning curve is steep. Enhancements in documentation and more intuitive initial configurations are frequently suggested. SolarWinds users commonly point out the need for better licensing models, more cost-effective pricing tiers, and optimized system resource utilization.

Ease of Deployment and Customer Service: SolarWinds Server and Application Monitor is frequently highlighted for its straightforward deployment process, which includes detailed guides and responsive customer support. Zabbix is generally reported to have a more complex setup process. Customer service experiences vary, with SolarWinds receiving more positive feedback for support responsiveness.

Pricing and ROI: Zabbix, being open-source, offers substantial cost savings, which is a significant advantage for budget-conscious users. Despite this, the return on investment is perceived to be slower due to the time needed for configuration and optimization. SolarWinds Server and Application Monitor users often view the higher price point as justified by the robust features and efficient performance, leading to quicker ROI for enterprises willing to invest in its comprehensive capabilities.

To learn more, read our detailed SolarWinds Server and Application Monitor vs. Zabbix Report (Updated: February 2026).

SolarWinds Server and Application Monitor vs. Zabbix

February 2026

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Helped 881,455 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SolarWinds Server and Appli...

Ranking in Application Performance Monitoring (APM) and Observability

22nd

Ranking in Server Monitoring

8th

Average Rating

8.0

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

Active Directory Management (9th)

Zabbix

Ranking in Application Performance Monitoring (APM) and Observability

9th

Ranking in Server Monitoring

1st

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

108

Ranking in other categories

Network Monitoring Software (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (1st)

Mindshare comparison

As of February 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of SolarWinds Server and Application Monitor is 1.3%, down from 1.6% compared to the previous year. The mindshare of Zabbix is 2.3%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Zabbix	2.3%
SolarWinds Server and Application Monitor	1.3%
Other	96.4%

Application Performance Monitoring (APM) and Observability

Featured Reviews

NikhilKalwint

Technical Specialist at ServiceIO

Monitoring over a thousand systems has improved decision making and operational visibility

From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

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KamranBhatti

Network Engineer at a computer software company with 11-50 employees

Helps reduce response time but has room to improve customization complexity

We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most beneficial aspect of SolarWinds Server and Application Monitor is its ability to monitor at the application level."

"The most valuable feature of the solution is its interface, which is used for monitoring."

"SolarWinds SAM has significantly improved our workflow by allowing us to develop a comprehensive knowledge base of known errors and automate responses to specific alerts."

"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."

"Extremely user friendly: Any IT professional can learn how to admin NPM in a short time."

"The most valuable feature of SolarWinds Server and Application Monitor is its powerful monitoring capabilities."

"The more valuable feature of this solution is the Exchange feature."

"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."

More SolarWinds Server and Application Monitor pros

"We are able to monitor our virtual infrastructure, virtual machines, windows servers, databases, and the network using a simple network management protocol. We are able to pull almost all the metrics that we want, receive notifications, and have them integrate with telegrams for certain devices that are critical, such as UPSs."

"It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix."

"We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix."

"Zabbix is very easy to implement."

"The features I found most valuable are the user interface and a wide range of network devices that are easy to configure."

"Like other common Linux distributions, some of the most valuable features of this solution are the ease of use and deployment. It's simple and has a lot of packages and a lot of software."

"Every new asset placed in the environment can be automatically detected, predicting human failures."

"The most valuable feature is monitoring."

More Zabbix pros

Cons

"Currently SolarWinds SAM offers AppInsight for modern versions of: IIS, Exchange, SQL Server. They have shown to be powerful and insightful tools. However, AppInsight needs to be offered for more applications: Citrix, SharePoint, AX, etc."

"This product has no real downside unless they fail to continue development of its capabilities."

"Support for the IBM Mainframe is needed."

"From an integration point of view, if you want to have a manager of manager kind of layer, that is currently lacking in SolarWinds Server and Application Monitor."

"One area that could benefit from improvement is its performance"

"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."

"It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle."

"A lot of times, we have to do a lot of manual cleanups."

More SolarWinds Server and Application Monitor cons

"I would like to better be able to monitor Oracle processes."

"It would be helpful if they translated the documentation to Cyrillic languages."

"I think the reporting part of Zabbix can be improved in terms of more user-friendly graphics to display the collected data. Many simple users who don't know how to use Zabbix properly might get confused by the reporting, although at the same time it is very versatile for my company."

"To improve Zabbix, adding more features to support the monitoring of modern workloads like containers would be beneficial."

"An area for improvement would be the ease of doing aggregation from the value or different devices."

"The product could be more secure and more stable."

"When it comes to troubleshooting or technical support, there is usually some time lag."

"We would like to see the addition of automatic push functionality to this product. This would save time when monitoring our servers and networks as, at present, we have to manually install the Zabbix agent on any hardware to be monitored."

More Zabbix cons

Pricing and Cost Advice

"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."

"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."

"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."

"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."

"Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."

"We pay around $ 2,000 to $ 5,000 yearly for the solution."

"The price is too high."

"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."

More SolarWinds Server and Application Monitor pricing and cost advice

"Its licensing is fair. It seems to be much cheaper than others."

"We’re using the free version, which covers all our current needs."

"Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed."

"There is no license but we need to pay for support."

"Zabbix is free but if you use it in production then you have to pay for it."

"For pricing, it's free. We don't pay anything for it. They open-source the code, and people pay for support."

"This is an open-source solution that can be used free of charge."

"Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Educational Organization

11%

Financial Services Firm

Government

Computer Software Company

13%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	8
Large Enterprise	21

By reviewers
Company Size	Count
Small Business	56
Midsize Enterprise	23
Large Enterprise	34

Questions from the Community

What do you like most about SolarWinds Server and Application Monitor?

Identifying the problem statement is easy.

What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?

The initial cost is quite high, but the renewal cost is reasonable.

What needs improvement with SolarWinds Server and Application Monitor?

There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...

What needs improvement with Zabbix?

The potential and customization is a little difficult because you have to learn scripts. I think Zabbix needs to improve the customization better. At present, I am satisfied with the functionality ...

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Product Reports

SolarWinds Server and Application Monitor

January 2026

SolarWinds Server and Application Monitor report

Download SolarWinds Server and Application Monitor product report

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January 2026

Also Known As

SolarWinds SAM

No data available

Overview

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

SolarWinds

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

Andr. L. Riis AS, NetSuite

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba