SolarWinds Server and Application Monitor vs Zabbix comparison

SolarWinds Server and Appli...

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Executive SummaryUpdated on Jul 24, 2024

Zabbix and SolarWinds Server and Application Monitor are robust monitoring tools used by businesses to oversee their IT infrastructure. SolarWinds often garners higher marks for feature-richness and ease of deployment, though Zabbix still has strong user support for its pricing and customization options.

Features: Zabbix is known for its deep customizations, scalability, and the ability to monitor a diverse range of devices. SolarWinds Server and Application Monitor stands out for its comprehensive out-of-the-box capabilities, detailed insights, and advanced alerting options.

Room for Improvement: Zabbix users often mention that the initial setup can be challenging, and the learning curve is steep. Enhancements in documentation and more intuitive initial configurations are frequently suggested. SolarWinds users commonly point out the need for better licensing models, more cost-effective pricing tiers, and optimized system resource utilization.

Ease of Deployment and Customer Service: SolarWinds Server and Application Monitor is frequently highlighted for its straightforward deployment process, which includes detailed guides and responsive customer support. Zabbix is generally reported to have a more complex setup process. Customer service experiences vary, with SolarWinds receiving more positive feedback for support responsiveness.

Pricing and ROI: Zabbix, being open-source, offers substantial cost savings, which is a significant advantage for budget-conscious users. Despite this, the return on investment is perceived to be slower due to the time needed for configuration and optimization. SolarWinds Server and Application Monitor users often view the higher price point as justified by the robust features and efficient performance, leading to quicker ROI for enterprises willing to invest in its comprehensive capabilities.

To learn more, read our detailed SolarWinds Server and Application Monitor vs. Zabbix Report (Updated: December 2025).

SolarWinds Server and Application Monitor vs. Zabbix

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SolarWinds Server and Appli...

Ranking in Application Performance Monitoring (APM) and Observability

19th

Ranking in Server Monitoring

10th

Average Rating

8.0

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

Active Directory Management (8th)

Zabbix

Ranking in Application Performance Monitoring (APM) and Observability

9th

Ranking in Server Monitoring

1st

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

108

Ranking in other categories

Network Monitoring Software (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (1st)

Mindshare comparison

As of December 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of SolarWinds Server and Application Monitor is 1.2%, down from 1.7% compared to the previous year. The mindshare of Zabbix is 2.8%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Zabbix	2.8%
SolarWinds Server and Application Monitor	1.2%
Other	96.0%

Application Performance Monitoring (APM) and Observability

Featured Reviews

NikhilKalwint

Technical Specialist at ServiceIO

Monitoring over a thousand systems has improved decision making and operational visibility

From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

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KamranBhatti

Network Engineer at a computer software company with 11-50 employees

Helps reduce response time but has room to improve customization complexity

We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Identifying the problem statement is easy."

"The most valuable feature of SolarWinds Server and Application Monitor is its powerful monitoring capabilities."

"The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions."

"I'd rate technical support at eight out of ten. They are helpful and fast."

"Monitoring the components on your devices with out of the box monitors or the ability to create new ones (SAM)"

"Manage Groups: The capability to group appropriate devices gives better visibility of sites, categories, or critical regions. The same can be used to represent a dashboard for higher management."

"I am impressed with the tool's AppStack feature which mainly helps us in the identification process. This feature can give an overview of the fault and help us identify the issues for performance degradation. Instead of looking at multiple places, we can look at a single place to identify the issues."

"SolarWinds SAM has significantly improved our workflow by allowing us to develop a comprehensive knowledge base of known errors and automate responses to specific alerts."

More SolarWinds Server and Application Monitor pros

"The most valuable feature is the alert and alarm monitoring."

"Zabbix can use old data to current data to set the threshold. We can use previous data to set the threshold."

"The initial setup was not complex."

"The solution is quite mature and very stable."

"The most valuable feature is that it provides network segregation for server monitoring."

"Zabbix is both stable and scalable."

"Dashboard and the customization of the items and triggers are the most valuable features."

"The most valuable feature is the support for monitoring Cisco switches."

More Zabbix pros

Cons

"PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions."

"It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle."

"The setup was complex. We had local support to assist us."

"This product has no real downside unless they fail to continue development of its capabilities."

"The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it."

"It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window."

"They are complex to operate; users need to know what they want during setup."

"SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring."

More SolarWinds Server and Application Monitor cons

"The GUI could be more intuitive. Also, we'd like streaming telemetry. Zabbix might have this feature, but I haven't seen it yet. It took us a long time to get started because the documentation isn't very descriptive. We had to go through various sources like YouTube and forums to get this solution working."

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

"Zabbix is powerful, but it is difficult to understand initially. There are many things that can be improved, but we might not be using Zabbix to its fullest extent. The software has more features than we need."

"I would like to better be able to monitor Oracle processes."

"Zabbix technical support is sold separately."

"If Zabbix had a better dashboard then it would be nice."

"We had some scalability issues with a large number of nodes."

"The APM monitoring has room for improvement, although I hear that the new 5.2 version has some improvements in that area, and I'd like to give that a go. I would like to see a few more templates out there for different styles of monitoring. I use the Grafana interface for reporting. I would also like it to have an out-of-the-box ability to email reports. You can create reports, but to be able to email those reports would be really helpful. I've got users who are not interested in logging in and generating a report. They want it all pre-canned and sent to an email address. It would also be really handy if we could pin certain reports up onto platforms such as Teams or SharePoint. A GUI for the proxy server would be cool to have for debugging purposes and for the support teams to have a look at, but I don't know whether that's really feasible to do. I get enough from the log files themselves."

More Zabbix cons

Pricing and Cost Advice

"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."

"The solution is overpriced in terms of application management."

"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."

"The product is expensive."

"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."

"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."

"We pay around $ 2,000 to $ 5,000 yearly for the solution."

"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."

More SolarWinds Server and Application Monitor pricing and cost advice

"Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free."

"It is worth every cent to pay or even study to do your own installation."

"It is free, which allows us to reduce costs."

"We purchased Zabbix for a good price, including support"

"It is a true open-source solution, so there are no licensing costs."

"We’re using the free version, which covers all our current needs."

"It’s free of cost."

"It is reasonable."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

10%

Educational Organization

Government

Financial Services Firm

Computer Software Company

13%

Financial Services Firm

10%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	8
Large Enterprise	21

By reviewers
Company Size	Count
Small Business	56
Midsize Enterprise	23
Large Enterprise	34

Questions from the Community

What do you like most about SolarWinds Server and Application Monitor?

Identifying the problem statement is easy.

What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?

The initial cost is quite high, but the renewal cost is reasonable.

What needs improvement with SolarWinds Server and Application Monitor?

There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...

What needs improvement with Zabbix?

The potential and customization is a little difficult because you have to learn scripts. I think Zabbix needs to improve the customization better. At present, I am satisfied with the functionality ...

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Product Reports

SolarWinds Server and Application Monitor

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SolarWinds Server and Application Monitor report

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Also Known As

SolarWinds SAM

No data available

Overview

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

SolarWinds

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

Andr. L. Riis AS, NetSuite

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

SolarWinds Server and Application Monitor vs. Zabbix