SolarWinds Server and Application Monitor vs Zabbix comparison

SolarWinds Server and Appli...

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Executive SummaryUpdated on Jul 24, 2024

Zabbix and SolarWinds Server and Application Monitor are robust monitoring tools used by businesses to oversee their IT infrastructure. SolarWinds often garners higher marks for feature-richness and ease of deployment, though Zabbix still has strong user support for its pricing and customization options.

Features: Zabbix is known for its deep customizations, scalability, and the ability to monitor a diverse range of devices. SolarWinds Server and Application Monitor stands out for its comprehensive out-of-the-box capabilities, detailed insights, and advanced alerting options.

Room for Improvement: Zabbix users often mention that the initial setup can be challenging, and the learning curve is steep. Enhancements in documentation and more intuitive initial configurations are frequently suggested. SolarWinds users commonly point out the need for better licensing models, more cost-effective pricing tiers, and optimized system resource utilization.

Ease of Deployment and Customer Service: SolarWinds Server and Application Monitor is frequently highlighted for its straightforward deployment process, which includes detailed guides and responsive customer support. Zabbix is generally reported to have a more complex setup process. Customer service experiences vary, with SolarWinds receiving more positive feedback for support responsiveness.

Pricing and ROI: Zabbix, being open-source, offers substantial cost savings, which is a significant advantage for budget-conscious users. Despite this, the return on investment is perceived to be slower due to the time needed for configuration and optimization. SolarWinds Server and Application Monitor users often view the higher price point as justified by the robust features and efficient performance, leading to quicker ROI for enterprises willing to invest in its comprehensive capabilities.

To learn more, read our detailed SolarWinds Server and Application Monitor vs. Zabbix Report (Updated: November 2024).

SolarWinds Server and Application Monitor vs. Zabbix

November 2024

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Categories and Ranking

SolarWinds Server and Appli...

Ranking in Application Performance Monitoring (APM) and Observability

24th

Ranking in Server Monitoring

11th

Average Rating

8.0

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

Active Directory Management (14th)

Zabbix

Ranking in Application Performance Monitoring (APM) and Observability

10th

Ranking in Server Monitoring

1st

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

103

Ranking in other categories

Network Monitoring Software (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (2nd)

Featured Reviews

Subhajit Nag

Senior Process Associate at Tata Consultancy Services

The component and cable monitoring features are good, but the interface is slow

SolarWinds' interface is slow, and this is a global concern. Every SolarWinds user complains about the sluggishness. The response is slow. If you browse from one page to another, you have to wait. Our company is a massive user with plenty of licenses, so the performance issues could be due to the load per license. Ten thousand components can be mapped under one license. So SolarWinds needs to take care of the speed problem. It cannot be this slow. That is a huge complaint. Otherwise, the tool is good. It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle. The upgrade time matters because you only install the solution once, but you'll need to upgrade the solution repeatedly over the life of the product. A complex installation isn't an issue, but I mind if the upgrade takes too long because it's already in production.

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ASM Naushad Alam

Network Manager at a financial services firm with 1,001-5,000 employees

Allows any number of customizations but lacks functionality for finding root causes

We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Manage Groups: The capability to group appropriate devices gives better visibility of sites, categories, or critical regions. The same can be used to represent a dashboard for higher management."

"The product integrates with Remedy."

"Management Console - Managing service to each server enrolled in the Solarwinds is much easier. Using a web base console, you can control your service much convenient way. There is no need to login remotely. It save a lot of time and effort."

"Hardware health: It allows for proactive monitoring of the hardware health and is a game changer."

"It's good at monitoring system-specific things like ports, services."

"AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters."

"The most valuable feature of SolarWinds Server and Application Monitor is its powerful monitoring capabilities."

"Monitoring of processes and services is the most valuable feature. It is not necessarily just the server alone in terms of the CPU or the memory. We can go in-depth into services and processes."

More SolarWinds Server and Application Monitor pros

"The most valuable feature is the support for monitoring Cisco switches."

"The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."

"SNMP monitoring, source discovery, and alert triggering are most valuable."

"The initial setup was very quick. The first time it was long because I didn't know it yet. I was only using Windows. The first time was very difficult because of the operating system."

"It has an intuitive UI with beautiful graphs and customizable maps."

"We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix."

"We have found that Zabbix is more easy to use than other applications."

"The flexibility of this solution is amazing."

More Zabbix pros

Cons

"Solarwinds should come up the same monitoring system for other certificate expiration alert apart from SSL."

"SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring."

"It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle."

"I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers."

"The product needs to reduce its price."

"The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it."

"One product area that could benefit from improvement is the synchronization of licensing periods across different modules"

"It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window."

More SolarWinds Server and Application Monitor cons

"Zabbix isn't very good at automation just yet."

"In the next release, I'm hoping for features targeted towards larger users with more customizable options. Despite this, I think pre-canned reports that can be used straight out of the box would be beneficial rather than having to configure each report individually. Additionally, a deeper dive into software configurations on the machines would be useful, although I understand there may be challenges in implementing this due to scripting requirements. More documentation would also be appreciated."

"There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution."

"Look and feel."

"Correlation of events would be a wonderful addition."

"The solution needs to add remote features."

"The GUI could be more intuitive. Also, we'd like streaming telemetry. Zabbix might have this feature, but I haven't seen it yet. It took us a long time to get started because the documentation isn't very descriptive. We had to go through various sources like YouTube and forums to get this solution working."

"We would like to see the addition of automatic push functionality to this product. This would save time when monitoring our servers and networks as, at present, we have to manually install the Zabbix agent on any hardware to be monitored."

More Zabbix cons

Pricing and Cost Advice

"I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."

"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."

"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."

"The tool is available for my company at a good price point."

"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."

"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."

"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."

"The price is too high."

More SolarWinds Server and Application Monitor pricing and cost advice

"We purchased Zabbix for a good price, including support"

"The solution is free to use but they offer support as a paid service. If you can go read the manuals and do the fine-tuning based on your needs, you do not need to pay anything and you will have a full solution."

"There is a license required for this solution and we pay annually for our license."

"It is freeware. We still use the free version of Zabbix."

"The tool's licensing costs are yearly."

"I use the tool's free version."

"There is no license but we need to pay for support."

"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."

More Zabbix pricing and cost advice

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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

Educational Organization

45%

Computer Software Company

Financial Services Firm

Government

Educational Organization

39%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about SolarWinds Server and Application Monitor?

Identifying the problem statement is easy.

What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?

The product is expensive.

What needs improvement with SolarWinds Server and Application Monitor?

One product area that could benefit from improvement is the synchronization of licensing periods across different modules. The misalignment of licensing terms can present commercial challenges when...

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

I use the tool's free version.

What needs improvement with Zabbix?

I'm using the free version of Zabbix, and I'd like to see more customization options, especially for setting trigger thresholds.

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Product Reports

SolarWinds Server and Application Monitor

October 2024

SolarWinds Server and Application Monitor report

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October 2024

Also Known As

SolarWinds SAM

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Learn More

SolarWinds

Overview

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

Andr. L. Riis AS, NetSuite

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba