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CA Unified Communications Monitor vs SolarWinds AppOptics comparison

Broadcom and SolarWinds are both solutions in the IT Infrastructure Monitoring category. Broadcom is ranked #71, while SolarWinds is ranked #50 with an average rating of 8.0. Broadcom holds a 0.1% mindshare in IM, compared to SolarWinds’s 0.3% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 80% of SolarWinds users who would recommend it.
CA Unified Communications M...
Read 2 CA Unified Communications Monitor reviews
  • 159 Views
  • 118 Comparison Views
50% willing to recommend
SolarWinds AppOptics
Read 9 SolarWinds AppOptics reviews
  • 504 Views
  • 350 Comparison Views
80% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and SolarWinds AppOptics are competing in network performance monitoring. SolarWinds AppOptics appears to have the upper hand due to its wide-ranging features and better value.

Features: CA Unified Communications Monitor provides in-depth voice and video traffic analysis, real-time monitoring, and comprehensive insights into communication networks. SolarWinds AppOptics offers application performance management, infrastructure monitoring, and customizable dashboards.

Room for Improvement: CA Unified Communications Monitor could improve in user interface design, integration with third-party tools, and scalability options. SolarWinds AppOptics may enhance its specialized functions for voice and video traffic, offer more tailored monitoring solutions, and refine reporting capabilities.

Ease of Deployment and Customer Service: SolarWinds AppOptics is known for its seamless deployment and responsive customer service, providing strong support. CA Unified Communications Monitor may have a steeper learning curve with average customer service.

Pricing and ROI: CA Unified Communications Monitor generally involves higher setup costs with a longer ROI path. SolarWinds AppOptics has a competitive pricing structure, offering quicker ROI due to efficient monitoring.

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To learn more, read our detailed CA Unified Communications Monitor vs. SolarWinds AppOptics Report (Updated: April 2025).
Buyer's Guide
CA Unified Communications Monitor vs. SolarWinds AppOptics
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in IT Infrastructure Monitoring
71st
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (5th), Network Monitoring Software (102nd)
SolarWinds AppOptics
Ranking in IT Infrastructure Monitoring
50th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
9
Ranking in other categories
Application Performance Monitoring (APM) and Observability (48th), Cloud Monitoring Software (34th)
 

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.1%, down from 0.1% compared to the previous year. The mindshare of SolarWinds AppOptics is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
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John Yuko - PeerSpot reviewer
Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions
I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"The sum solution, NTA, and DPA."
"The reporting of the solution is very good."
"I have found the most valuable feature is application performance management."
"The product has a great dashboard."
"Technical support is always live and they're supportive."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"AppOptics would benefit from having a much more centralized view."
"The integration with Unix services should be a bit more straightforward."
"The solution should be more user-friendly."
"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
"I would like to see more integration with other tools that are available on the market."
 

Pricing and Cost Advice

Information not available
"Since it's a negotiable rate, I would rate the pricing as a five out of five."
"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."
"I believe the current licensing cost is reasonable."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
57%
Financial Services Firm
7%
Computer Software Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about SolarWinds AppOptics?
The product has a great dashboard.
See all answers
What needs improvement with SolarWinds AppOptics?
The solution should be more user-friendly.
See all answers
What is your primary use case for SolarWinds AppOptics?
I used the solution for monitoring servers and network equipment.
See all answers
 

Comparisons

No data available
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SolarWinds Server and Application Monitor vs SolarWinds AppOptics
Compared 21% of the time
New Relic vs SolarWinds AppOptics Logo
New Relic vs SolarWinds AppOptics
Compared 14% of the time
Zabbix vs SolarWinds AppOptics Logo
Zabbix vs SolarWinds AppOptics
Compared 13% of the time
Zenoss Cloud vs SolarWinds AppOptics Logo
Zenoss Cloud vs SolarWinds AppOptics
Compared 11% of the time
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Product Reports

Buyer's Guide
CA Unified Communications Monitor vs. Ixia Hawkeye
April 2025
CA Unified Communications Monitor reportDownload CA Unified Communications Monitor product report
Buyer's Guide
Application Performance Monitoring (APM) and Observability
April 2025
SolarWinds AppOptics reportDownload SolarWinds AppOptics product report
 

Also Known As

CA UC Monitor
AppOptics, SolarWinds TraceView, Librato
 

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

AppOptics is a SaaS-based simple, powerful and affordable Infrastructure & Application monitoring for custom on-premises, cloud, and hybrid systems. 

Your business runs on applications, and when they go down or run slowly, it can impact the business in lost productivity, customers, or revenue. To add to the complexity, your IT environment is changing, and workloads can be spread across data centers, and cloud resources. You need to monitor the availability and performance of applications and infrastructure, regardless of where they are, so you can identify potential issues early and address them before they impact users

SolarWinds
 

Sample Customers

BBVA Compass
TraxoCovea Insurance BTE TechnologyDatarista
Buyer's Guide
CA Unified Communications Monitor vs. SolarWinds AppOptics
April 2025
Free Report: CA Unified Communications Monitor vs. SolarWinds AppOptics
Find out what your peers are saying about CA Unified Communications Monitor vs. SolarWinds AppOptics and other solutions. Updated: April 2025.
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