Consultant at a tech services company with 1,001-5,000 employees
MSP
Top 5
Dec 2, 2021
The most important thing is the pricing should be improved. The licensing scheme is based on the number of elements, whereas compared to other solutions, they're already shifting ahead and moving to node-based, which is practically easier. In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products.
AppOptics would benefit from having a much more centralized view. Rather than having to use several applications such as Papertrain, Loggly, and NPM, just have one main application wherein you can get all of the logs and other information about the server. This would allow us to more quickly dig down into the system, in more detail. Adding more widgets to the interface would make it a richer environment.
The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models. This is especially true on the reporting side of it. It has to get integrated with tools like Power BI. That way, we can create our own customized viewer screens that help our management. It has to really network with Magic Quadrant. Performance monitoring ability would be a good idea to improve within the solution. It would really help.
Find out what your peers are saying about SolarWinds, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: November 2025.
Application Performance Monitoring (APM) and Observability help improve the efficiency of applications by providing visibility and insights into system performance.
Application Performance Monitoring and Observability involve tracking and analyzing the performance of applications and infrastructure. APM focuses on detecting and diagnosing performance issues, while Observability emphasizes gaining insight into the internal state of systems. By combining these approaches, IT teams can ensure...
The solution should be more user-friendly.
I would like to see more integration with other tools that are available on the market.
The most important thing is the pricing should be improved. The licensing scheme is based on the number of elements, whereas compared to other solutions, they're already shifting ahead and moving to node-based, which is practically easier. In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products.
AppOptics would benefit from having a much more centralized view. Rather than having to use several applications such as Papertrain, Loggly, and NPM, just have one main application wherein you can get all of the logs and other information about the server. This would allow us to more quickly dig down into the system, in more detail. Adding more widgets to the interface would make it a richer environment.
The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models. This is especially true on the reporting side of it. It has to get integrated with tools like Power BI. That way, we can create our own customized viewer screens that help our management. It has to really network with Magic Quadrant. Performance monitoring ability would be a good idea to improve within the solution. It would really help.