SolarWinds AppOptics vs Zabbix comparison

Read 105 Zabbix reviews

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95% willing to recommend

SolarWinds AppOptics

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Executive SummaryUpdated on Jul 24, 2024

Zabbix and SolarWinds AppOptics are leading performance monitoring tools. Users lean towards SolarWinds AppOptics due to its comprehensive features despite the pricing benefits and community support of Zabbix.

Features: Zabbix offers extensive configuration options, customization flexibility, and effective monitoring and alerting. SolarWinds AppOptics provides easy-to-use metrics collection, seamless integration with various cloud services, and advanced visualization tools.

Room for Improvement: Zabbix needs better ease of configuration, improved documentation, and a less steep learning curve. SolarWinds AppOptics requires enhanced data granularity, better cost management for large-scale deployments, and additional configuration options.

Ease of Deployment and Customer Service: Zabbix deployment can be complex due to its highly configurable nature, with community-driven customer service affecting response times. SolarWinds AppOptics offers straightforward deployment backed by professional customer support for faster issue resolution.

Pricing and ROI: Zabbix, being open-source, has no licensing fees, appealing to budget-conscious users, although setup and maintenance time impacts ROI. SolarWinds AppOptics is more expensive, delivering robust performance monitoring that balances ROI, perceived as worth the extra cost for its reliability and features.

To learn more, read our detailed SolarWinds AppOptics vs. Zabbix Report (Updated: April 2025).

SolarWinds AppOptics vs. Zabbix

April 2025

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Helped 848,716 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SolarWinds AppOptics

Ranking in Application Performance Monitoring (APM) and Observability

48th

Ranking in IT Infrastructure Monitoring

50th

Ranking in Cloud Monitoring Software

34th

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in Application Performance Monitoring (APM) and Observability

8th

Ranking in IT Infrastructure Monitoring

1st

Ranking in Cloud Monitoring Software

2nd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

105

Ranking in other categories

Network Monitoring Software (1st), Server Monitoring (1st)

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of SolarWinds AppOptics is 0.3%, down from 0.4% compared to the previous year. The mindshare of Zabbix is 3.5%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

John Yuko

Assistant Manager ICT - Projects at I&M Bank Ltd

Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions

I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

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ASM Naushad Alam

Network Manager at a financial services firm with 1,001-5,000 employees

Allows any number of customizations but lacks functionality for finding root causes

We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The reporting of the solution is very good."

"Technical support is always live and they're supportive."

"I have found the most valuable feature is application performance management."

"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."

"The sum solution, NTA, and DPA."

"The product has a great dashboard."

"The most valuable features are the monitoring and the ease with which we can set it up at customer sites with our custom Zabbix proxy and tools."

"We are able to do problem determination on runaway processes."

"SNMP monitoring, source discovery, and alert triggering are most valuable."

"The flexibility of this solution is amazing."

"It not only provides the preconfigured item monitoring feature, but it is also easy to configure custom items."

"It's one of the best products available."

"The most valuable features in Zabbix are those that help us overcome bottlenecks in CPU usage, as well as reduce memory delay. I know that we have only reached the tip of the iceberg of what Zabbix's features can do for us, and we have not used all of them yet."

"It's a flexible solution."

More Zabbix pros

Cons

"I would like to see more integration with other tools that are available on the market."

"The solution should be more user-friendly."

"The integration with Unix services should be a bit more straightforward."

"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."

"AppOptics would benefit from having a much more centralized view."

"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."

"Zabbix is not easy to configure, and upgrading is also an issue."

"I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this."

"Zabbix isn't a great tool for cloud-specific monitoring - its connection to public clouds needs to be improved. Other areas for improvement would be the lack of dashboards and integrations."

"One of the things we don't like is that Zabbix has a license structure with a price that is high compared to the competition. It's very high, for example, compared to something like Microsoft Teams."

"There are areas of improvement. The database grows really fast. So, when you install Zabbix, you have to deal with some issues, like the database. We become pretty big very fast."

"In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move some objects. It would make it simpler to see things while analyzing some dedicated parameters."

"The user interface could be a bit better. They could update it a bit."

"The server monitoring could be better."

More Zabbix cons

Pricing and Cost Advice

"I believe the current licensing cost is reasonable."

"Since it's a negotiable rate, I would rate the pricing as a five out of five."

"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."

"I use the tool's free version."

"Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free."

"I was using the free, Community Edition."

"The solution is free to use but they offer support as a paid service. If you can go read the manuals and do the fine-tuning based on your needs, you do not need to pay anything and you will have a full solution."

"The tool's licensing costs are yearly."

"This is an open-source solution that can be used free of charge."

"It is freeware. We still use the free version of Zabbix."

"There is a license required for this solution and we pay annually for our license."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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848,716 professionals have used our research since 2012.

Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Educational Organization

56%

Financial Services Firm

Computer Software Company

Government

Educational Organization

34%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about SolarWinds AppOptics?

The product has a great dashboard.

What needs improvement with SolarWinds AppOptics?

The solution should be more user-friendly.

What is your primary use case for SolarWinds AppOptics?

I used the solution for monitoring servers and network equipment.

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

The cost is minimal. It is literally free.

What needs improvement with Zabbix?

For me, Zabbix is very straightforward. I cannot think of any improvements needed. It's a very mature product. The only issue I can note is that it's Linux-based, and Linux documentation is not the...

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Product Reports

Application Performance Monitoring (APM) and Observability

April 2025

Download SolarWinds AppOptics product report

Download Zabbix product report

March 2025

Also Known As

AppOptics, SolarWinds TraceView, Librato

No data available

Overview

AppOptics is a SaaS-based simple, powerful and affordable Infrastructure & Application monitoring for custom on-premises, cloud, and hybrid systems.

Your business runs on applications, and when they go down or run slowly, it can impact the business in lost productivity, customers, or revenue. To add to the complexity, your IT environment is changing, and workloads can be spread across data centers, and cloud resources. You need to monitor the availability and performance of applications and infrastructure, regardless of where they are, so you can identify potential issues early and address them before they impact users

SolarWinds

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

TraxoCovea Insurance BTE TechnologyDatarista

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba