SolarWinds AppOptics vs Zabbix comparison

"The sum solution, NTA, and DPA."

"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."

"The reporting of the solution is very good."

"The product has a great dashboard."

"Technical support is always live and they're supportive."

"I have found the most valuable feature is application performance management."

"The initial setup was very quick. The first time it was long because I didn't know it yet. I was only using Windows. The first time was very difficult because of the operating system."

"It has an intuitive UI with beautiful graphs and customizable maps."

"Zabbix is fully scalable, with no limitations in that regard."

"The most valuable feature is service assurance."

"I like being able to use proxy servers for different locations. The agents are pretty cool. They're easy to roll out. The standard out-of-the-box templates are also pretty easy to use. The integration with other learning products is also good. I have, in the past, used Slack, but we've integrated it with Microsoft Teams. We also use it for SMS with a service called Redcoat. It is very flexible. It does what I need it to do, and my manager is very happy because it doesn't cost anything. We are nearing 4,000 hosts inside Zabbix, and we've got another 6,000 access points to add to it. We've thrown everything at it, and it has managed to keep going. I am very impressed with the tool, and I'd shake their hand very hard if I got to say the compliments to the Zabbix team. They keep improving it and doing refreshes, which is one good thing about it. There is also online information as well as books that you can purchase if you're willing to read enough. There is a lot to pick up, but it is a pretty complete solution."

"The pricing of the product is reasonable."

"Setup was straightforward. Initial deployment took two or three months."

"The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."

"I would like to see more integration with other tools that are available on the market."

"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."

"The integration with Unix services should be a bit more straightforward."

"AppOptics would benefit from having a much more centralized view."

"The solution should be more user-friendly."

"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."

"The only issue we have had with Zabbix is when we decided to make an update or upgrade."

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

"For us, the initial setup was complex"

"Even though it’s such a powerful monitoring system, it would be more helpful if it had a flexible UI."

"The product could be more secure and more stable."

"Zabbix technical support is sold separately."

"When we have a problem, we have to do a lot of research to solve it."

"If you want to use all of the features then you have to pay a licensing fee."

"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."

"Since it's a negotiable rate, I would rate the pricing as a five out of five."

"I believe the current licensing cost is reasonable."

"The tool's licensing is good."

"If you have 20,000 hosts, the support costs around €95,000 for a year."

"There is a license required for this solution and we pay annually for our license."

"The solution is open source so is free."

"This solution is completely open-source, so it is quite affordable."

"It's an open-source solution that can be used free of charge."

"My manager is very happy because it doesn't cost anything."

"It is reasonable."