SolarWinds AppOptics vs Zabbix comparison

"Technical support is always live and they're supportive."

"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."

"The sum solution, NTA, and DPA."

"The reporting of the solution is very good."

"The product has a great dashboard."

"I have found the most valuable feature is application performance management."

"We have found that Zabbix is more easy to use than other applications."

"The pricing of the product is reasonable."

"The solution is quite mature and very stable."

"It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix."

"The solution allows you to configure and customize how you want to collect information from servers or other systems."

"The most valuable feature is monitoring."

"Simple network monitoring that is easy to install and manage."

"They've already added extra features, such as noise-canceling and facial recognition, which is great."

"The solution should be more user-friendly."

"The integration with Unix services should be a bit more straightforward."

"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."

"I would like to see more integration with other tools that are available on the market."

"AppOptics would benefit from having a much more centralized view."

"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."

"One of the things we don't like is that Zabbix has a license structure with a price that is high compared to the competition. It's very high, for example, compared to something like Microsoft Teams."

"There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution."

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

"An area for improvement would be the ease of doing aggregation from the value or different devices."

"There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting."

"Zabbix can use better documentation and support for troubleshooting."

"The product could be more secure and more stable."

"When it comes to troubleshooting or technical support, there is usually some time lag."

"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."

"I believe the current licensing cost is reasonable."

"Since it's a negotiable rate, I would rate the pricing as a five out of five."

"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."

"It's an open-source solution that can be used free of charge."

"The tool's licensing costs are yearly."

"We are using the free, open-source version."

"This is an open-source solution that can be used free of charge."

"The solution is free. However, many open-sourced tools start out free but eventually start charging."

"I use the tool's free version."

"The product is an open source and free solution."