SolarWinds AppOptics vs Zabbix comparison

Read 105 Zabbix reviews

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95% willing to recommend

SolarWinds AppOptics

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Zabbix and SolarWinds AppOptics are leading performance monitoring tools. Users lean towards SolarWinds AppOptics due to its comprehensive features despite the pricing benefits and community support of Zabbix.

Features: Zabbix offers extensive configuration options, customization flexibility, and effective monitoring and alerting. SolarWinds AppOptics provides easy-to-use metrics collection, seamless integration with various cloud services, and advanced visualization tools.

Room for Improvement: Zabbix needs better ease of configuration, improved documentation, and a less steep learning curve. SolarWinds AppOptics requires enhanced data granularity, better cost management for large-scale deployments, and additional configuration options.

Ease of Deployment and Customer Service: Zabbix deployment can be complex due to its highly configurable nature, with community-driven customer service affecting response times. SolarWinds AppOptics offers straightforward deployment backed by professional customer support for faster issue resolution.

Pricing and ROI: Zabbix, being open-source, has no licensing fees, appealing to budget-conscious users, although setup and maintenance time impacts ROI. SolarWinds AppOptics is more expensive, delivering robust performance monitoring that balances ROI, perceived as worth the extra cost for its reliability and features.

To learn more, read our detailed SolarWinds AppOptics vs. Zabbix Report (Updated: March 2025).

SolarWinds AppOptics vs. Zabbix

March 2025

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Helped 839,319 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SolarWinds AppOptics

Ranking in Application Performance Monitoring (APM) and Observability

48th

Ranking in IT Infrastructure Monitoring

50th

Ranking in Cloud Monitoring Software

33rd

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in Application Performance Monitoring (APM) and Observability

8th

Ranking in IT Infrastructure Monitoring

1st

Ranking in Cloud Monitoring Software

2nd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

105

Ranking in other categories

Network Monitoring Software (1st), Server Monitoring (1st)

Mindshare comparison

As of March 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of SolarWinds AppOptics is 0.3%, down from 0.4% compared to the previous year. The mindshare of Zabbix is 3.3%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

John Yuko

Assistant Manager ICT - Projects at I&M Bank Ltd

Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions

I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

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ASM Naushad Alam

Network Manager at a financial services firm with 1,001-5,000 employees

Allows any number of customizations but lacks functionality for finding root causes

We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product has a great dashboard."

"The sum solution, NTA, and DPA."

"The reporting of the solution is very good."

"I have found the most valuable feature is application performance management."

"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."

"Technical support is always live and they're supportive."

"I really enjoy network traffic triggers that allow us to check traffic threshold from ISP."

"We use Zabbix to monitor our organization's IT infrastructure and workstations. We don't use Microsoft Intune since it's expensive. The tool's real-time alerting system has proved crucial for us, particularly when a new device joins a network that is not one of our own devices. It notifies us about the presence of this new device, allowing us to investigate further. Additionally, it alerts us about disk usage, memory usage, and the software installed on the machine."

"I like being able to use proxy servers for different locations. The agents are pretty cool. They're easy to roll out. The standard out-of-the-box templates are also pretty easy to use. The integration with other learning products is also good. I have, in the past, used Slack, but we've integrated it with Microsoft Teams. We also use it for SMS with a service called Redcoat. It is very flexible. It does what I need it to do, and my manager is very happy because it doesn't cost anything. We are nearing 4,000 hosts inside Zabbix, and we've got another 6,000 access points to add to it. We've thrown everything at it, and it has managed to keep going. I am very impressed with the tool, and I'd shake their hand very hard if I got to say the compliments to the Zabbix team. They keep improving it and doing refreshes, which is one good thing about it. There is also online information as well as books that you can purchase if you're willing to read enough. There is a lot to pick up, but it is a pretty complete solution."

"The most valuable function for me is the auto-discovery of interfaces in devices. When you integrate devices into the tool, it automatically finds the interfaces, which is very helpful for my job. Integration and configuration run smoothly in my experience with Juniper and Aruba devices."

"Zabbix is scalable."

"We are able to do problem determination on runaway processes."

"The calculations part is the most valuable."

"I have found that the reporting feature in Zabbix is most valuable. Additionally, the solution has given us bandwidth options, we are able to see where problems are. For example, we noticed a problem that occurred because of a bad interface going in the wireless VLAN."

More Zabbix pros

Cons

"The solution should be more user-friendly."

"AppOptics would benefit from having a much more centralized view."

"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."

"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."

"The integration with Unix services should be a bit more straightforward."

"I would like to see more integration with other tools that are available on the market."

"There are not too much documentation or manuals. We found the tutorials very easy to understand but do not go deep enough in the use of Zabbix. We need more manuals, proper use, documentation, etc."

"The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have."

"I think the reporting part of Zabbix can be improved in terms of more user-friendly graphics to display the collected data. Many simple users who don't know how to use Zabbix properly might get confused by the reporting, although at the same time it is very versatile for my company."

"When we have a problem, we have to do a lot of research to solve it."

"The only issue I can note is that it's Linux-based, and Linux documentation is not the best."

"For us, the initial setup was complex"

"As far as improvements, sometimes I get a bit frustrated when I move from a previous version to a new one because some configuration has changed—I need to investigate the documentation to deal with some configuration. But it doesn't take much time, so it's okay."

"One of the things we don't like is that Zabbix has a license structure with a price that is high compared to the competition. It's very high, for example, compared to something like Microsoft Teams."

More Zabbix cons

Pricing and Cost Advice

"Since it's a negotiable rate, I would rate the pricing as a five out of five."

"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."

"I believe the current licensing cost is reasonable."

"The tool's licensing is good."

"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."

"It is freeware. We still use the free version of Zabbix."

"There are no licenses."

"The product is an open source and free solution."

"It is worth every cent to pay or even study to do your own installation."

"We’re using the free version, which covers all our current needs."

"We were searching for an open source solution and Zabbix fit the bill because it is free and open source under the GPL license."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Educational Organization

64%

Financial Services Firm

Computer Software Company

Government

Educational Organization

39%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about SolarWinds AppOptics?

The product has a great dashboard.

What needs improvement with SolarWinds AppOptics?

The solution should be more user-friendly.

What is your primary use case for SolarWinds AppOptics?

I used the solution for monitoring servers and network equipment.

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

The cost is minimal. It is literally free.

What needs improvement with Zabbix?

For me, Zabbix is very straightforward. I cannot think of any improvements needed. It's a very mature product. The only issue I can note is that it's Linux-based, and Linux documentation is not the...

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Product Reports

Application Performance Monitoring (APM) and Observability

February 2025

Download SolarWinds AppOptics product report

Download Zabbix product report

February 2025

Also Known As

AppOptics, SolarWinds TraceView, Librato

No data available

Overview

AppOptics is a SaaS-based simple, powerful and affordable Infrastructure & Application monitoring for custom on-premises, cloud, and hybrid systems.

Your business runs on applications, and when they go down or run slowly, it can impact the business in lost productivity, customers, or revenue. To add to the complexity, your IT environment is changing, and workloads can be spread across data centers, and cloud resources. You need to monitor the availability and performance of applications and infrastructure, regardless of where they are, so you can identify potential issues early and address them before they impact users

SolarWinds

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

TraxoCovea Insurance BTE TechnologyDatarista

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba