SolarWinds AppOptics vs Zabbix comparison

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SolarWinds AppOptics

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Executive SummaryUpdated on Jul 24, 2024

Zabbix and SolarWinds AppOptics are leading performance monitoring tools. Users lean towards SolarWinds AppOptics due to its comprehensive features despite the pricing benefits and community support of Zabbix.

Features: Zabbix offers extensive configuration options, customization flexibility, and effective monitoring and alerting. SolarWinds AppOptics provides easy-to-use metrics collection, seamless integration with various cloud services, and advanced visualization tools.

Room for Improvement: Zabbix needs better ease of configuration, improved documentation, and a less steep learning curve. SolarWinds AppOptics requires enhanced data granularity, better cost management for large-scale deployments, and additional configuration options.

Ease of Deployment and Customer Service: Zabbix deployment can be complex due to its highly configurable nature, with community-driven customer service affecting response times. SolarWinds AppOptics offers straightforward deployment backed by professional customer support for faster issue resolution.

Pricing and ROI: Zabbix, being open-source, has no licensing fees, appealing to budget-conscious users, although setup and maintenance time impacts ROI. SolarWinds AppOptics is more expensive, delivering robust performance monitoring that balances ROI, perceived as worth the extra cost for its reliability and features.

To learn more, read our detailed SolarWinds AppOptics vs. Zabbix Report (Updated: November 2024).

SolarWinds AppOptics vs. Zabbix

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Helped 816,636 peers since 2012

Categories and Ranking

SolarWinds AppOptics

Ranking in Application Performance Monitoring (APM) and Observability

48th

Ranking in IT Infrastructure Monitoring

55th

Ranking in Cloud Monitoring Software

36th

Average Rating

7.8

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in Application Performance Monitoring (APM) and Observability

10th

Ranking in IT Infrastructure Monitoring

1st

Ranking in Cloud Monitoring Software

2nd

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

103

Ranking in other categories

Network Monitoring Software (1st), Server Monitoring (1st)

Featured Reviews

John Yuko

Assistant Manager ICT - Projects at I&M Bank Ltd

Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions

I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

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ASM Naushad Alam

Network Manager at a financial services firm with 1,001-5,000 employees

Allows any number of customizations but lacks functionality for finding root causes

We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."

"The reporting of the solution is very good."

"The product has a great dashboard."

"I have found the most valuable feature is application performance management."

"Technical support is always live and they're supportive."

"The sum solution, NTA, and DPA."

"The features I found most valuable are the user interface and a wide range of network devices that are easy to configure."

"Dashboard and the customization of the items and triggers are the most valuable features."

"During my testing, the features that I like the most are that it can be integrated with my system, and it provides me with reports of all of my servers."

"We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix."

"The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies."

"The integration capabilities and APIs are the best part."

"The implementation process is very straightforward."

"We use Zabbix to monitor our organization's IT infrastructure and workstations. We don't use Microsoft Intune since it's expensive. The tool's real-time alerting system has proved crucial for us, particularly when a new device joins a network that is not one of our own devices. It notifies us about the presence of this new device, allowing us to investigate further. Additionally, it alerts us about disk usage, memory usage, and the software installed on the machine."

More Zabbix pros

Cons

"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."

"I would like to see more integration with other tools that are available on the market."

"AppOptics would benefit from having a much more centralized view."

"The solution should be more user-friendly."

"The integration with Unix services should be a bit more straightforward."

"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."

"They should open an SSH session from the web interface."

"I would like to better be able to monitor Oracle processes."

"The networking monitor is not too easy to work with."

"Even though it’s such a powerful monitoring system, it would be more helpful if it had a flexible UI."

"Sometimes, the documentation is a little bit written in Estonia – a country in Europe. The language barrier and translation to English can sometimes make it difficult to understand what they're trying to get at. It's just a language thing."

"In the next release, I'm hoping for features targeted towards larger users with more customizable options. Despite this, I think pre-canned reports that can be used straight out of the box would be beneficial rather than having to configure each report individually. Additionally, a deeper dive into software configurations on the machines would be useful, although I understand there may be challenges in implementing this due to scripting requirements. More documentation would also be appreciated."

"When using this solution in enterprise monitoring, you are able to see that there are some issues with equipment that could be causing a problem. Sometimes you want to make a root command that you do not want to be executed automatically. What we have tried to do is open an SSH session directly from the solution's interface but it is not possible."

"Zabbix does not draw automatic mapping of the network, this is something they should add in the future. There is a lot of effort that is involved in tailoring some of the settings which could be made easier."

More Zabbix cons

Pricing and Cost Advice

"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."

"Since it's a negotiable rate, I would rate the pricing as a five out of five."

"I believe the current licensing cost is reasonable."

"We are using the free, open-source version."

"We pay the subscription for support by year."

"This is an open-source solution that can be used free of charge."

"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."

"For pricing, it's free. We don't pay anything for it. They open-source the code, and people pay for support."

"There is a license required for this solution and we pay annually for our license."

"We were searching for an open source solution and Zabbix fit the bill because it is free and open source under the GPL license."

"This solution is completely open-source, so it is quite affordable."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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816,636 professionals have used our research since 2012.

Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Educational Organization

64%

Financial Services Firm

Computer Software Company

Government

Educational Organization

39%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about SolarWinds AppOptics?

The product has a great dashboard.

What needs improvement with SolarWinds AppOptics?

The solution should be more user-friendly.

What is your primary use case for SolarWinds AppOptics?

I used the solution for monitoring servers and network equipment.

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

I use the tool's free version.

What needs improvement with Zabbix?

I'm using the free version of Zabbix, and I'd like to see more customization options, especially for setting trigger thresholds.

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Product Reports

Application Performance Monitoring (APM) and Observability

Download SolarWinds AppOptics product report

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Also Known As

AppOptics, SolarWinds TraceView, Librato

No data available

Learn More

SolarWinds

Overview

AppOptics is a SaaS-based simple, powerful and affordable Infrastructure & Application monitoring for custom on-premises, cloud, and hybrid systems.

Your business runs on applications, and when they go down or run slowly, it can impact the business in lost productivity, customers, or revenue. To add to the complexity, your IT environment is changing, and workloads can be spread across data centers, and cloud resources. You need to monitor the availability and performance of applications and infrastructure, regardless of where they are, so you can identify potential issues early and address them before they impact users

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

TraxoCovea Insurance BTE TechnologyDatarista

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

SolarWinds AppOptics vs. Zabbix