SolarWinds AppOptics vs Zabbix comparison

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SolarWinds AppOptics

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Executive SummaryUpdated on Jul 24, 2024

Zabbix and SolarWinds AppOptics are leading performance monitoring tools. Users lean towards SolarWinds AppOptics due to its comprehensive features despite the pricing benefits and community support of Zabbix.

Features: Zabbix offers extensive configuration options, customization flexibility, and effective monitoring and alerting. SolarWinds AppOptics provides easy-to-use metrics collection, seamless integration with various cloud services, and advanced visualization tools.

Room for Improvement: Zabbix needs better ease of configuration, improved documentation, and a less steep learning curve. SolarWinds AppOptics requires enhanced data granularity, better cost management for large-scale deployments, and additional configuration options.

Ease of Deployment and Customer Service: Zabbix deployment can be complex due to its highly configurable nature, with community-driven customer service affecting response times. SolarWinds AppOptics offers straightforward deployment backed by professional customer support for faster issue resolution.

Pricing and ROI: Zabbix, being open-source, has no licensing fees, appealing to budget-conscious users, although setup and maintenance time impacts ROI. SolarWinds AppOptics is more expensive, delivering robust performance monitoring that balances ROI, perceived as worth the extra cost for its reliability and features.

To learn more, read our detailed SolarWinds AppOptics vs. Zabbix Report (Updated: March 2025).

SolarWinds AppOptics vs. Zabbix

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SolarWinds AppOptics

Ranking in Application Performance Monitoring (APM) and Observability

48th

Ranking in IT Infrastructure Monitoring

50th

Ranking in Cloud Monitoring Software

34th

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in Application Performance Monitoring (APM) and Observability

8th

Ranking in IT Infrastructure Monitoring

1st

Ranking in Cloud Monitoring Software

2nd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

105

Ranking in other categories

Network Monitoring Software (1st), Server Monitoring (1st)

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of SolarWinds AppOptics is 0.3%, down from 0.4% compared to the previous year. The mindshare of Zabbix is 3.5%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

John Yuko

Assistant Manager ICT - Projects at I&M Bank Ltd

Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions

I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

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ASM Naushad Alam

Network Manager at a financial services firm with 1,001-5,000 employees

Allows any number of customizations but lacks functionality for finding root causes

We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Technical support is always live and they're supportive."

"The sum solution, NTA, and DPA."

"The product has a great dashboard."

"The reporting of the solution is very good."

"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."

"I have found the most valuable feature is application performance management."

"The overall functionality of Zabbix is very good. The monitoring of bank applications that Zabbix provides is great. The information is displayed on a dashboard that is easily viewed."

"The solution allows for good integration with other products."

"The most valuable feature is the monitoring of virtual machines."

"The most valuable feature is the alert and alarm monitoring."

"I use the solution to provide a perfect environment for remote connectivity with my clients."

"The most valuable feature is service assurance."

"The most valuable feature is that it provides network segregation for server monitoring."

"The most valuable features in Zabbix are those that help us overcome bottlenecks in CPU usage, as well as reduce memory delay. I know that we have only reached the tip of the iceberg of what Zabbix's features can do for us, and we have not used all of them yet."

More Zabbix pros

Cons

"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."

"I would like to see more integration with other tools that are available on the market."

"The solution should be more user-friendly."

"The integration with Unix services should be a bit more straightforward."

"AppOptics would benefit from having a much more centralized view."

"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."

"There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution."

"The reporting features need improvement, especially detailed inventory reporting. Since it's freeware, reporting may not be a major focus."

"Implementing Zabbix is difficult. I've deployed many solutions over the years, and Zabbix is the hardest to implement. You have to do some development to get it to work with IBM, Micro Focus, or HP products."

"I think the reporting part of Zabbix can be improved in terms of more user-friendly graphics to display the collected data. Many simple users who don't know how to use Zabbix properly might get confused by the reporting, although at the same time it is very versatile for my company."

"There are not too much documentation or manuals. We found the tutorials very easy to understand but do not go deep enough in the use of Zabbix. We need more manuals, proper use, documentation, etc."

"There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting."

"The APM monitoring has room for improvement, although I hear that the new 5.2 version has some improvements in that area, and I'd like to give that a go. I would like to see a few more templates out there for different styles of monitoring. I use the Grafana interface for reporting. I would also like it to have an out-of-the-box ability to email reports. You can create reports, but to be able to email those reports would be really helpful. I've got users who are not interested in logging in and generating a report. They want it all pre-canned and sent to an email address. It would also be really handy if we could pin certain reports up onto platforms such as Teams or SharePoint. A GUI for the proxy server would be cool to have for debugging purposes and for the support teams to have a look at, but I don't know whether that's really feasible to do. I get enough from the log files themselves."

"I would like to better be able to monitor Oracle processes."

More Zabbix cons

Pricing and Cost Advice

"I believe the current licensing cost is reasonable."

"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."

"Since it's a negotiable rate, I would rate the pricing as a five out of five."

"For pricing, it's free. We don't pay anything for it. They open-source the code, and people pay for support."

"It is reasonable."

"There are no licenses."

"We use the open-source version of Zabbix."

"The solution is free to use but they offer support as a paid service. If you can go read the manuals and do the fine-tuning based on your needs, you do not need to pay anything and you will have a full solution."

"There is no license but we need to pay for support."

"It is freeware. We still use the free version of Zabbix."

"It is free, which allows us to reduce costs."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

Educational Organization

61%

Financial Services Firm

Computer Software Company

Government

Educational Organization

37%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about SolarWinds AppOptics?

The product has a great dashboard.

What needs improvement with SolarWinds AppOptics?

The solution should be more user-friendly.

What is your primary use case for SolarWinds AppOptics?

I used the solution for monitoring servers and network equipment.

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

The cost is minimal. It is literally free.

What needs improvement with Zabbix?

For me, Zabbix is very straightforward. I cannot think of any improvements needed. It's a very mature product. The only issue I can note is that it's Linux-based, and Linux documentation is not the...

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Product Reports

Application Performance Monitoring (APM) and Observability

Download SolarWinds AppOptics product report

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Also Known As

AppOptics, SolarWinds TraceView, Librato

No data available

Overview

AppOptics is a SaaS-based simple, powerful and affordable Infrastructure & Application monitoring for custom on-premises, cloud, and hybrid systems.

Your business runs on applications, and when they go down or run slowly, it can impact the business in lost productivity, customers, or revenue. To add to the complexity, your IT environment is changing, and workloads can be spread across data centers, and cloud resources. You need to monitor the availability and performance of applications and infrastructure, regardless of where they are, so you can identify potential issues early and address them before they impact users

SolarWinds

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

TraxoCovea Insurance BTE TechnologyDatarista

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

SolarWinds AppOptics vs. Zabbix