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CA Unified Communications Monitor vs Zenoss Cloud comparison

Broadcom and Zenoss are both solutions in the Network Monitoring Software category. Broadcom is ranked #102, while Zenoss is ranked #76. Broadcom holds a 0.1% mindshare in NMS, compared to Zenoss’s 0.4% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.
CA Unified Communications M...
Read 2 CA Unified Communications Monitor reviews
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  • 135 Comparison Views
50% willing to recommend
Zenoss Cloud
Read 8 Zenoss Cloud reviews
  • 633 Views
  • 444 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Zenoss Cloud and CA Unified Communications Monitor compete in the IT infrastructure monitoring and management category. Zenoss Cloud appears to have the upper hand in ease of integration, scalability, and total cost of ownership.

Features: Zenoss Cloud offers detailed cloud infrastructure monitoring with predictive analytics and real-time alerts, supporting proactive issue resolution and versatile IT environment support. CA Unified Communications Monitor provides robust monitoring of unified communication environments, detailed analytics, and performance metrics, specializing in communication systems monitoring.

Room for Improvement: Zenoss Cloud can improve its focus on communication-specific monitoring, enhance specialization for niche markets, and optimize resource allocation for smaller enterprises. CA Unified Communications Monitor requires simplification of its deployment process, expansion beyond communication environments, and enhancement of general IT infrastructure monitoring capabilities.

Ease of Deployment and Customer Service: Zenoss Cloud supports seamless cloud-based deployment with extensive resources for quick adoption. CA Unified Communications Monitor's deployment may be complex, particularly in sophisticated networks, but includes specialized communication system support. Zenoss Cloud typically offers smoother implementation, while CA provides support targeted at communication challenges.

Pricing and ROI: Zenoss Cloud generally presents a more attractive initial setup cost and shows strong ROI due to larger IT infrastructure application. CA Unified Communications Monitor's pricing may be higher, reflecting focused capabilities in communications, but can yield significant ROI for communication-focused organizations.

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Buyer's Guide
CA Unified Communications Monitor vs. Zenoss Cloud
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
102nd
Ranking in IT Infrastructure Monitoring
71st
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (5th)
Zenoss Cloud
Ranking in Network Monitoring Software
76th
Ranking in IT Infrastructure Monitoring
53rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (33rd), Event Monitoring (14th), Server Monitoring (23rd), Container Monitoring (10th), Cloud Monitoring Software (40th), AIOps (20th)
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.1%, up from 0.1% compared to the previous year. The mindshare of Zenoss Cloud is 0.4%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
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ClaudiaChen - PeerSpot reviewer
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"It's easy to use."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The product offers good documentation that helps with initial training."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"The most valuable feature is the flexible discovery mechanism."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
 

Cons

"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"There was a problem with Zenoss and storage monitoring."
"It would be ideal if the product offered sound alerts."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"The AI aspect needs to improve."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
 

Pricing and Cost Advice

Information not available
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"It depends on the customer, what he wants."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
24%
Financial Services Firm
13%
Manufacturing Company
9%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
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Product Reports

Buyer's Guide
CA Unified Communications Monitor vs. Ixia Hawkeye
April 2025
CA Unified Communications Monitor reportDownload CA Unified Communications Monitor product report
Buyer's Guide
Zenoss Cloud
March 2025
Zenoss Cloud reportDownload Zenoss Cloud product report
 

Also Known As

CA UC Monitor
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom
Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.
Zenoss
 

Sample Customers

BBVA Compass
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Buyer's Guide
CA Unified Communications Monitor vs. Zenoss Cloud
April 2025
Free Report: CA Unified Communications Monitor vs. Zenoss Cloud
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