Zabbix vs Zenoss Cloud comparison

Zabbix and Zenoss are both solutions in the Network Monitoring Software category. Zabbix is ranked #1 with an average rating of 8.7, while Zenoss is ranked #76. Zabbix holds a 12.6% mindshare in NMS, compared to Zenoss’s 0.4% mindshare. Additionally, 95% of Zabbix users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

Zabbix

Read 105 Zabbix reviews

17,501 Views
13,208 Comparison Views

95% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

632 Views
458 Comparison Views

100% willing to recommend

Zabbix

Zenoss Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

Zenoss Cloud and Zabbix are both competitive monitoring solutions. Zenoss Cloud holds the upper hand in terms of ease of use and customer satisfaction, whereas Zabbix leads in comprehensive features.

Features: Zenoss Cloud offers scalability, real-time monitoring, and a user-friendly interface. Zabbix provides extensive customization, in-depth monitoring capabilities, and advanced features.

Room for Improvement: Zenoss Cloud needs better integration options, improved documentation, and added functionalities. Zabbix requires better scalability, a more intuitive setup process, and streamlined maintenance procedures.

Ease of Deployment and Customer Service: Zenoss Cloud has a smoother deployment process and highly responsive customer service. Zabbix deployment is more complex, requiring greater expertise, but its customer service remains efficient.

Pricing and ROI: Zenoss Cloud is more cost-effective, offering good value for money and a quicker return on investment. Zabbix, while potentially more expensive and resource-intensive, justifies its costs with robust features and high ROI.

To learn more, read our detailed Zabbix vs. Zenoss Cloud Report (Updated: March 2025).

Buyer's Guide

Zabbix vs. Zenoss Cloud

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Zabbix

Ranking in Network Monitoring Software

1st

Ranking in Server Monitoring

1st

Ranking in IT Infrastructure Monitoring

1st

Ranking in Cloud Monitoring Software

2nd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

105

Ranking in other categories

Application Performance Monitoring (APM) and Observability (8th)

Zenoss Cloud

Ranking in Network Monitoring Software

76th

Ranking in Server Monitoring

25th

Ranking in IT Infrastructure Monitoring

55th

Ranking in Cloud Monitoring Software

41st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (31st), Event Monitoring (14th), Container Monitoring (10th), AIOps (21st)

Mindshare comparison

As of March 2025, in the Network Monitoring Software category, the mindshare of Zabbix is 12.6%, up from 11.4% compared to the previous year. The mindshare of Zenoss Cloud is 0.4%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

ASM Naushad Alam

Network Manager at a financial services firm with 1,001-5,000 employees

Allows any number of customizations but lacks functionality for finding root causes

We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.

Read full review

ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Zabbix is an excellent performance monitoring tool."

"Zabbix is quite stable once it is set up. We haven't had any post-setup issues."

"We have found that Zabbix is more easy to use than other applications."

"The solution is quite mature and very stable."

"SNMP monitoring, source discovery, and alert triggering are most valuable."

"There are lots of great features and functionality within the solution."

"The most valuable features in Zabbix are those that help us overcome bottlenecks in CPU usage, as well as reduce memory delay. I know that we have only reached the tip of the iceberg of what Zabbix's features can do for us, and we have not used all of them yet."

"We value the auto-host discovery, template import, bulk import/export features. Newer versions also add nice features, such as multi-IP per host."

More Zabbix pros

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"The product offers good documentation that helps with initial training."

"It's easy to use."

"The most valuable feature is the flexible discovery mechanism."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

Cons

"Implementing Zabbix is difficult. I've deployed many solutions over the years, and Zabbix is the hardest to implement. You have to do some development to get it to work with IBM, Micro Focus, or HP products."

"Zabbix can use better documentation and support for troubleshooting."

"There are a lot of areas for improvement, specifically in the dashboards and reports functionalities."

"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE."

"For us, the initial setup was complex"

"Even though it’s such a powerful monitoring system, it would be more helpful if it had a flexible UI."

"Sometimes, the documentation is a little bit written in Estonia – a country in Europe. The language barrier and translation to English can sometimes make it difficult to understand what they're trying to get at. It's just a language thing."

"Improvement is needed as per customer requirements."

More Zabbix cons

"There was a problem with Zenoss and storage monitoring."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"The AI aspect needs to improve."

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"It would be ideal if the product offered sound alerts."

Pricing and Cost Advice

"Zabbix is a free solution but the support contact costs money."

"I use the tool's free version."

"The solution is free to use but they offer support as a paid service. If you can go read the manuals and do the fine-tuning based on your needs, you do not need to pay anything and you will have a full solution."

"My manager is very happy because it doesn't cost anything."

"Zabbix is an open-source tool, and it's free to use."

"The tool's licensing costs are yearly."

"If you have 20,000 hosts, the support costs around €95,000 for a year."

"For pricing, it's free. We don't pay anything for it. They open-source the code, and people pay for support."

More Zabbix pricing and cost advice

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"It depends on the customer, what he wants."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Educational Organization

39%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Computer Software Company

22%

Financial Services Firm

13%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

See all answers

What is your experience regarding pricing and costs for Zabbix?

The cost is minimal. It is literally free.

See all answers

What needs improvement with Zabbix?

For me, Zabbix is very straightforward. I cannot think of any improvements needed. It's a very mature product. The only issue I can note is that it's Linux-based, and Linux documentation is not the...

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

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Compared 35% of the time

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Compared 16% of the time

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Compared 12% of the time

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Product Reports

Buyer's Guide

Zabbix

February 2025

Download Zabbix product report

Buyer's Guide

Zenoss Cloud

February 2025

Download Zenoss Cloud product report

Also Known As

No data available

Cloud Monitoring, Zenoss Service Dynamics

Overview

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Zabbix

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

Zabbix vs. Zenoss Cloud

March 2025

Free Report: Zabbix vs. Zenoss Cloud

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