ScienceLogic vs Zenoss Cloud comparison

ScienceLogic and Zenoss are both solutions in the AIOps category. ScienceLogic is ranked #7 with an average rating of 7.4, while Zenoss is ranked #20. ScienceLogic holds a 4.7% mindshare in AIOP, compared to Zenoss’s 0.5% mindshare. Additionally, 93% of ScienceLogic users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

ScienceLogic

Read 44 ScienceLogic reviews

1,614 Views
1,191 Comparison Views

93% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

191 Views
137 Comparison Views

100% willing to recommend

ScienceLogic

Zenoss Cloud

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Executive SummaryUpdated on Aug 6, 2024

Zenoss Cloud and ScienceLogic are two prominent IT monitoring solutions. Zenoss Cloud appears to have the upper hand in adaptable pricing and customer support, while ScienceLogic is stronger in feature-rich capabilities.

Features: Zenoss Cloud users value its real-time performance monitoring, scalability, and adaptable pricing. ScienceLogic stands out with its comprehensive infrastructure management, advanced automation tools, and extensive features for a higher price.

Room for Improvement: Zenoss Cloud users note a need for better analytics capabilities, enhanced alerting functions, and more effective customization options. ScienceLogic could improve integration with third-party tools, intuitive configuration options, and user interface simplicity.

Ease of Deployment and Customer Service: Zenoss Cloud is praised for straightforward deployment and responsive customer service. ScienceLogic is more complex to deploy but is supported by efficient customer service. Zenoss Cloud’s easier deployment gives it an advantage in this area.

Pricing and ROI: Zenoss Cloud is noted for flexible pricing models leading to favorable ROI. ScienceLogic, though higher in cost, justifies its pricing with extensive features that provide significant ROI. Zenoss Cloud is preferred for cost-effectiveness, but ScienceLogic stands out for feature-rich returns.

To learn more, read our detailed ScienceLogic vs. Zenoss Cloud Report (Updated: March 2025).

Buyer's Guide

ScienceLogic vs. Zenoss Cloud

March 2025

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Helped 842,767 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ScienceLogic

Ranking in Event Monitoring

7th

Ranking in Network Monitoring Software

27th

Ranking in Server Monitoring

12th

Ranking in IT Infrastructure Monitoring

24th

Ranking in Cloud Monitoring Software

19th

Ranking in AIOps

7th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (1st), IT Operations Analytics (7th)

Zenoss Cloud

Ranking in Event Monitoring

14th

Ranking in Network Monitoring Software

76th

Ranking in Server Monitoring

23rd

Ranking in IT Infrastructure Monitoring

53rd

Ranking in Cloud Monitoring Software

40th

Ranking in AIOps

20th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (33rd), Container Monitoring (10th)

Mindshare comparison

As of April 2025, in the AIOps category, the mindshare of ScienceLogic is 4.7%, up from 3.5% compared to the previous year. The mindshare of Zenoss Cloud is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

AIOps

Featured Reviews

Michael Wenn

CEO / Co-Founder at Aiops ltd

Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement

There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

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ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution provides good infra-monitoring features."

"The tool is quite easy to deploy, and it offers very good support."

"ScienceLogic allows us to create and customize a user-friendly dashboard."

"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."

"The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring."

"It is simple."

"The most valuable features of ScienceLogic are AI and machine learning."

"The power flow is great."

More ScienceLogic pros

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"The most valuable feature is the flexible discovery mechanism."

"It's easy to use."

"The product offers good documentation that helps with initial training."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

Cons

"Integrating observability and APM monitoring into the overall portfolio would be beneficial."

"It was challenging onboarding users."

"Integrating observability and APM monitoring into the overall portfolio would be beneficial."

"They should improve their support process and add chat."

"The product is not user-friendly."

"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."

"There is room for improvement in the speed of setting up the service and integrating PowerPacks."

"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."

More ScienceLogic cons

"It would be ideal if the product offered sound alerts."

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

"There was a problem with Zenoss and storage monitoring."

"The AI aspect needs to improve."

Pricing and Cost Advice

"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."

"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."

"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."

"The solution is license-based. It's between $8 and $15, depending on what you need from the product."

"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."

"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."

"It comes with the OS built in, so no need to purchase an OS license or DB license."

"The pricing model for ScienceLogic could improve."

More ScienceLogic pricing and cost advice

"It depends on the customer, what he wants."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

23%

Financial Services Firm

12%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ScienceLogic?

The tool is quite easy to deploy, and it offers very good support.

See all answers

What is your experience regarding pricing and costs for ScienceLogic?

The cost is medium. It could be cheaper.

See all answers

What needs improvement with ScienceLogic?

Integrating observability and APM monitoring into the overall portfolio would be beneficial.

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

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Product Reports

Buyer's Guide

ScienceLogic

March 2025

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Buyer's Guide

Zenoss Cloud

March 2025

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Also Known As

No data available

Cloud Monitoring, Zenoss Service Dynamics

Overview

ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.

Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.

What are ScienceLogic's most important features?

Agentless Configuration: Ensures easy deployment without the need for agents.
Third-Party Integration: Seamlessly integrates with various tools.
Dynamic Component Mapping: Offers real-time relationship and dependency mapping.
Flexible Graphs: Allows custom visual representation of data.
Role-Based Access: Provides tiered access for different user roles.
Infrastructure and Event Management: Efficiently monitors hybrid environments.

What benefits and ROI should users look for?

Scalability: Handles environments of all sizes efficiently.
AI and Machine Learning: Enhances automation and incident management.
Ease of Deployment: Streamlines initial setup and reduces time to value.
Customization: Custom dashboards and reports cater to specific needs.
Comprehensive Support: Access to excellent support services.

ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.

ScienceLogic

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

ScienceLogic vs. Zenoss Cloud

March 2025

Free Report: ScienceLogic vs. Zenoss Cloud

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