Elastic Observability vs Zenoss Cloud comparison

Elastic and Zenoss are both solutions in the IT Infrastructure Monitoring category. Elastic is ranked #11 with an average rating of 8.2, while Zenoss is ranked #52. Elastic holds a 3.1% mindshare in IM, compared to Zenoss’s 0.7% mindshare. Additionally, 88% of Elastic users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

Elastic Observability

Read 28 Elastic Observability reviews

9,578 Views
4,023 Comparison Views

88% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

1,378 Views
799 Comparison Views

100% willing to recommend

Elastic Observability

Zenoss Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Zenoss Cloud and Elastic Observability compete in IT monitoring and analytics. Elastic Observability appears to have the upper hand with greater user satisfaction in features and integration flexibility.

Features: Zenoss Cloud offers real-time monitoring, a unified dashboard, and comprehensive scalability. Elastic Observability provides advanced log management, seamless data visualization, and robust data querying features.

Room for Improvement: Zenoss Cloud could enhance data analysis flexibility, improve integration breadth, and further refine monitoring capabilities. Elastic Observability may benefit from simplifying deployment, reducing technical expertise requirements, and streamlining initial configurations.

Ease of Deployment and Customer Service: Zenoss Cloud presents an intuitive deployment model and responsive customer service. Elastic Observability allows for greater customization with detailed guidance and substantial resources useful for complex environments.

Pricing and ROI: Zenoss Cloud is recognized for its competitive pricing and strong ROI through simplified solutions. Elastic Observability incurs higher initial setup costs but delivers significant ROI with extensive analytics capacity.

To learn more, read our detailed Elastic Observability vs. Zenoss Cloud Report (Updated: August 2025).

Buyer's Guide

Elastic Observability vs. Zenoss Cloud

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Elastic Observability

Ranking in IT Infrastructure Monitoring

11th

Ranking in Container Monitoring

4th

Ranking in Cloud Monitoring Software

6th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (7th), Log Management (16th)

Zenoss Cloud

Ranking in IT Infrastructure Monitoring

52nd

Ranking in Container Monitoring

10th

Ranking in Cloud Monitoring Software

41st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (33rd), Event Monitoring (14th), Network Monitoring Software (76th), Server Monitoring (27th), AIOps (25th)

Mindshare comparison

As of September 2025, in the IT Infrastructure Monitoring category, the mindshare of Elastic Observability is 3.1%, down from 5.0% compared to the previous year. The mindshare of Zenoss Cloud is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
Elastic Observability	3.1%
Zenoss Cloud	0.7%
Other	96.2%

IT Infrastructure Monitoring

Featured Reviews

Adelina Craciun

Product Owner at Swisscom

Customization enables tailored monitoring and alerting across departments

The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.

Read full review

ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Elastic provides built-in features for queries and report generation. It's a very good tool for monitoring integration capabilities."

"The ability to ensure that the data is searchable and maintainable is highly valuable for our purposes."

"It's easy to deploy, and it's very flexible."

"All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important."

"The product has connectors to many services."

"It is scalable and supports multitenancy, which is beneficial for MSPs."

"We can view and connect different sources to the dashboard using it."

"It is a powerful tool that allows users to collect and transform logs as needed, enabling flexible visualization and analysis."

More Elastic Observability pros

"It's easy to use."

"The product offers good documentation that helps with initial training."

"The most valuable feature is the flexible discovery mechanism."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

Cons

"It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side."

"When opening tickets, we cannot use our team mailbox."

"The interface could be improved."

"They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base."

"I am familiar with Azure Monitor, which I find more user-friendly compared to Elastic, which is a very technical tool."

"Elastic Observability is an excellent product for monitoring and visibility, but it lacks predictive analytics. Most solutions are aligned with the AIOps requirements, but this piece is missing in Elastic and should be included."

"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."

"More web features could be added to the product."

More Elastic Observability cons

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

"It would be ideal if the product offered sound alerts."

"The AI aspect needs to improve."

"There was a problem with Zenoss and storage monitoring."

Pricing and Cost Advice

"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."

"We have been using the open-source version."

"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."

"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."

"The product is not that cheap."

"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."

"One needs to pay for the licenses, and it is an annual subscription model right now."

"Elastic Observability's pricing could be better for small-scale users."

More Elastic Observability pricing and cost advice

"It depends on the customer, what he wants."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

15%

Manufacturing Company

Government

Computer Software Company

16%

Financial Services Firm

Performing Arts

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	16

By reviewers
Company Size	Count
Small Business	4
Large Enterprise	5

Questions from the Community

What do you like most about Elastic Observability?

Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...

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What is your experience regarding pricing and costs for Elastic Observability?

The license for Elastic Observability is the same as for other uses; you pay for Elastic, and you can use it for various cases. Observability is actually cheaper compared to logs because you're not...

See all answers

What needs improvement with Elastic Observability?

I think they are working on the AI-based features, which are currently in technical preview. The only challenging aspect for new users is often writing the query language. Basic searching is very e...

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What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

Comparisons

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Compared 13% of the time

New Relic vs Elastic Observability

Compared 12% of the time

Dynatrace vs Elastic Observability

Compared 11% of the time

Grafana vs Elastic Observability

Compared 8% of the time

Zabbix vs Elastic Observability

Compared 8% of the time

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Zabbix vs Zenoss Cloud

Compared 32% of the time

Nagios XI vs Zenoss Cloud

Compared 28% of the time

Nagios Core vs Zenoss Cloud

Compared 13% of the time

SolarWinds AppOptics vs Zenoss Cloud

Compared 11% of the time

SCOM vs Zenoss Cloud

Compared 7% of the time

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Product Reports

Buyer's Guide

Elastic Observability

September 2025

Download Elastic Observability product report

Buyer's Guide

Zenoss Cloud

August 2025

Download Zenoss Cloud product report

Also Known As

No data available

Cloud Monitoring, Zenoss Service Dynamics

Overview

Elastic Observability offers a comprehensive suite for log analytics, application performance monitoring, and machine learning. It integrates seamlessly with platforms like Teams and Slack, enhancing data visualization and scalability for real-time insights.

Elastic Observability is designed to support production environments with features like logging, data collection, and infrastructure tracking. Centralized logging and powerful search functionalities make incident response and performance tracking efficient. Elastic APM and Kibana facilitate detailed data visualization, promoting rapid troubleshooting and effective system performance analysis. Integrated services and extensive connectivity options enhance its role in business and technical decision-making by providing actionable data insights.

What are the most important features of Elastic Observability?

Centralized Logging: Streamlines the collection, analysis, and storage of log data.
Powerful Search: Provides robust search capabilities for quick access to relevant information.
Scalability: Supports growing data needs across diverse environments.
Real-time Telemetry: Ensures up-to-date insights and monitoring.
Platform Integration: Seamlessly connects with services like Teams and Slack.
Data Visualization: Enhances visibility with Elastic APM and Kibana.

What benefits and ROI should users explore in reviews?

Cost-effectiveness: Offers significant savings through efficient data management.
Rapid Incident Response: Minimizes downtime with quick troubleshooting tools.
Comprehensive Insights: Supports better business decisions with detailed data analysis.
Performance Tracking: Enables assessment of system effectiveness and improvements.

Elastic Observability is employed across industries for critical operations, such as in finance for transaction monitoring, in healthcare for secure data management, and in technology for optimizing application performance. Its data-driven approach aids efficient event tracing, supporting diverse industry requirements.

Elastic

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

Elastic Observability vs. Zenoss Cloud

August 2025

Free Report: Elastic Observability vs. Zenoss Cloud

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