Dynatrace vs Zenoss Cloud comparison

Dynatrace and Zenoss are both solutions in the Container Monitoring category. Dynatrace is ranked #2 with an average rating of 8.3, while Zenoss is ranked #11. Dynatrace holds a 39.5% mindshare in DCM, compared to Zenoss’s 0.6% mindshare. Additionally, 95% of Dynatrace users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

Dynatrace

Read 344 Dynatrace reviews

16,121 Views
9,747 Comparison Views

95% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

107 Views
82 Comparison Views

100% willing to recommend

Dynatrace

Zenoss Cloud

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Executive SummaryUpdated on Sep 16, 2024

Zenoss Cloud and Dynatrace compete in the IT monitoring category. Dynatrace often has the upper hand due to its comprehensive feature set and advanced AI functionalities.

Features: Zenoss Cloud is praised for its scalability, real-time alerts, and flexible monitoring capabilities. Dynatrace is highly valued for its AI-driven insights, automated problem detection, and detailed transaction analytics.

Room for Improvement: Users of Zenoss Cloud highlight integration challenges with third-party tools, occasional performance issues, and the need for more intuitive usability. Dynatrace users point out the steep learning curve, the need for better documentation, and higher resource consumption.

Ease of Deployment and Customer Service: Zenoss Cloud users report a straightforward deployment process and commendable customer service. Dynatrace, with more complex deployments due to its extensive features, offers solid customer support but occasionally fails in providing swift resolutions.

Pricing and ROI: Zenoss Cloud is recognized for its cost-effectiveness and satisfying ROI. Dynatrace, albeit more expensive, is deemed worth the investment due to its superior feature set and the significant long-term value it provides.

To learn more, read our detailed Dynatrace vs. Zenoss Cloud Report (Updated: October 2024).

Buyer's Guide

Dynatrace vs. Zenoss Cloud

October 2024

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Categories and Ranking

Dynatrace

Ranking in Container Monitoring

2nd

Ranking in AIOps

2nd

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

344

Ranking in other categories

Application Performance Monitoring (APM) and Observability (2nd), Log Management (4th), Mobile APM (1st)

Zenoss Cloud

Ranking in Container Monitoring

11th

Ranking in AIOps

20th

Average Rating

8.4

Number of Reviews

Ranking in other categories

Application Infrastructure (34th), Event Monitoring (15th), Network Monitoring Software (72nd), Server Monitoring (24th), IT Infrastructure Monitoring (59th), Cloud Monitoring Software (41st)

Mindshare comparison

As of November 2024, in the Container Monitoring category, the mindshare of Dynatrace is 39.5%, up from 38.0% compared to the previous year. The mindshare of Zenoss Cloud is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Container Monitoring

Featured Reviews

Sathis-Kumar

Senior Manager at Bank of America

The single-agent format is easy to use and accurately captures issues

We are currently migrating from AppDynamics to the solution. AppDynamics is moving toward a fast model and has a few issues with vendor support. It also requires multiple agents for each function. For example, a Java-related APM requires the installation of another agent. The solution is a bit higher priced than AppDynamics but is more user friendly and only requires one agent, so our application teams prefer it.

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ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has helped us deliver better solutions to our end customers, and helps them in their digital transformation journey."

"Having a Dynatrace guardian onsite for our first two years helped with our user adoption."

"We use the Dynatrace AI to assess impact. Because it links to real users, it is generally pretty correct in terms of when it raises an incident. We determine the severity by how many users it is affecting, then we use it as business justification to put a priority on that alert."

"You get a good insight into what is going on inside your code."

"It gives complete stats of the user and what they are doing."

"Being able to identify the blind spots. Before, we had lots of monitoring, but it was all very manual. You only monitor what you know about. As soon as we put Dynatrace in, it sprung to life, and we identified problems instantly."

"The ability to create any dashboard that you want for different levels of reporting for technical people, managers, or even executive level. They can get a one page view of what the system health and performance looks like."

"Smartscape is a wonderful feature. I'm really loving it because there's no need for you to go deep into an analysis and go in to see where we are going wrong. You go to Smartscape, pass all the connections, and it will tell you the root cause."

More Dynatrace pros

"The product offers good documentation that helps with initial training."

"It's easy to use."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"The most valuable feature is the flexible discovery mechanism."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

Cons

"For an easy view of global and entity-specific configurations, a separate tile or pane aggregating these configurations should be implemented."

"The real complexity that I've seen with Dynatrace is to learn how to navigate through all the options in the troubleshooting process. We have a lot of ways to evaluate the same problem. We had some difficulties in the beginning with the use of the product, but after some time and some experience we have overcome this problem."

"Ability to better identify SDQ script errors would be helpful."

"They could spend more time and effort in creating brand awareness."

"I would like the ability to export a user session into csv format. (I am aware that I can export a user session via a webhook)."

"Product reporting still needs improvement."

"The new Managed Edition is too complex. I feel like a fish out of water."

"Nginx monitoring service did not work out-of-the-box, so we had to tinker with it for quite some time."

More Dynatrace cons

"It would be ideal if the product offered sound alerts."

"The AI aspect needs to improve."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"There was a problem with Zenoss and storage monitoring."

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

Pricing and Cost Advice

"Always gives good ROI and total cost of ownership."

"Its licensing is complicated or not transparent."

"The setup costs for Dynatrace are low, however licensing costs are high."

"It's understandable to do a smaller scale initial evaluation. However, as you identify the product value, don't hesitant in your scope and scale to maximize the initial investment and your opportunity to do a bulk investment of the product."

"The limitations I see are more to do - and maybe it's because of the nature of the job I have - but they have to do with pricing. It's a little bit pricey. It's a very good tool. It's worth the price, to a certain degree. But it's hard to justify when it's that costly."

"The only limitation with scaling to cloud-native environments is licensing. It all depends on how many DEM units you're willing to license. The more of DEM units that you purchase, the more user data you can collect."

"You get a really well-planned out monitoring suite for the money spent."

"We have a three-year contract. We have 30 licenses for the full stack and 3 licenses for the DEM unit."

More Dynatrace pricing and cost advice

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"It depends on the customer, what he wants."

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Top Industries

By visitors reading reviews

Educational Organization

33%

Financial Services Firm

17%

Computer Software Company

Manufacturing Company

Computer Software Company

20%

Financial Services Firm

13%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...

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What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

Comparisons

Datadog vs Dynatrace

Compared 13% of the time

New Relic vs Dynatrace

Compared 8% of the time

Azure Monitor vs Dynatrace

Compared 8% of the time

AppDynamics vs Dynatrace

Compared 7% of the time

Splunk Enterprise Security vs Dynatrace

Compared 7% of the time

More Dynatrace Competitors

Nagios XI vs Zenoss Cloud

Compared 31% of the time

Zabbix vs Zenoss Cloud

Compared 28% of the time

Centreon vs Zenoss Cloud

Compared 13% of the time

MYCOM OSI vs Zenoss Cloud

Compared 13% of the time

More Zenoss Cloud Competitors

Product Reports

Buyer's Guide

Dynatrace

November 2024

Download Dynatrace product report

Buyer's Guide

Zenoss Cloud

October 2024

Download Zenoss Cloud product report

Also Known As

No data available

Cloud Monitoring, Zenoss Service Dynamics

Learn More

Dynatrace

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Zenoss

Overview

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

Dynatrace vs. Zenoss Cloud

October 2024

Free Report: Dynatrace vs. Zenoss Cloud

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