Try our new research platform with insights from 80,000+ expert users

SCOM vs Zenoss Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024
 

Categories and Ranking

SCOM
Ranking in Event Monitoring
3rd
Ranking in Network Monitoring Software
9th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
Zenoss Cloud
Ranking in Event Monitoring
14th
Ranking in Network Monitoring Software
73rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (31st), Server Monitoring (24th), IT Infrastructure Monitoring (58th), Container Monitoring (11th), Cloud Monitoring Software (41st), AIOps (21st)
 

Mindshare comparison

As of December 2024, in the Event Monitoring category, the mindshare of SCOM is 7.4%, down from 10.3% compared to the previous year. The mindshare of Zenoss Cloud is 1.7%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…
ClaudiaChen - PeerSpot reviewer
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SCOM provides alerting capabilities and threshold settings, which are helpful for monitoring."
"It has good graphs of what is going on within the operating system.​"
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"The solution has improved our overrides and the ability to start services if they're stopped."
"It's easy to use."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"The most valuable feature is the flexible discovery mechanism."
"The product offers good documentation that helps with initial training."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
 

Cons

"It would be a much better product if Microsoft provided management packs with the product."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"The console feature is very poor, and it would be very good for us if this were improved."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"The interface is a little bit cumbersome and certain actions could be simplified."
"I would like to see better support for monitoring Unix-based systems."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
"It could use some system enhancements, such as better dashboards."
"There was a problem with Zenoss and storage monitoring."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"The AI aspect needs to improve."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"It would be ideal if the product offered sound alerts."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
 

Pricing and Cost Advice

"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"We have an EA with Microsoft, and it comes as part of the EA."
"The pricing is good, and it's part of their system center suite."
"It is more expensive than the competition."
"SCOM's pricing is average."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"It is the cheapest product available in the market."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"It depends on the customer, what he wants."
report
Use our free recommendation engine to learn which Event Monitoring solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
11%
Government
10%
Manufacturing Company
8%
Computer Software Company
21%
Financial Services Firm
14%
Manufacturing Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
SCOM is not as straightforward in terms of user interface or general experience, which could be improved. Additionally, I would like to see a software-as-a-service version in Azure to eliminate the...
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Comparisons

 

Also Known As

System Center Operations Manager, SCOM 2012
Cloud Monitoring, Zenoss Service Dynamics
 

Learn More

Video not available
 

Overview

 

Sample Customers

Dialog Telekom
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about SCOM vs. Zenoss Cloud and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.