Veeam Backup for Microsoft 365 and Carbonite Server are solutions in the data protection and backup services category. Veeam is more advantageous for Microsoft 365 environments due to its extensive features tailored to this area.
Features: Veeam Backup for Microsoft 365 offers comprehensive data protection for Exchange Online, SharePoint Online, and OneDrive for Business. Its granular recovery options allow users to restore individual items, enhancing flexibility. The scalability of the solution ensures it can grow with user needs. Carbonite Server focuses on full server protection, covering physical, virtual, and cloud systems, and offers extensive infrastructure protection. Its SQL granular recovery is especially beneficial in restoring critical databases. Bare Metal Recovery/Image Recovery plugins provide efficient system recovery options.
Room for Improvement: Veeam could enhance its platform by integrating AI to automate certain tasks further and expanding compatibility with more systems. Improving its user interface to make navigation even more intuitive could benefit less experienced users. Carbonite might focus on expanding support to a broader range of operating systems beyond its current offerings. Enhancing the ease of use of its interface, especially for first-time users, might make the product more accessible. Carbonite could also improve its integration capabilities with third-party software solutions.
Ease of Deployment and Customer Service: Veeam offers straightforward integration with Microsoft 365, making deployment smooth for users already in this environment. Customer support is reliable and assists effectively during setup. Carbonite Server requires more detailed setup due to its broad features, but its customer service is responsive, aiding in resolving setup issues. The choice often depends on the user's existing infrastructure and the complexity of their environment.
Pricing and ROI: Veeam's pricing model is competitive for enterprises focused on Microsoft 365 protection, providing good ROI through efficient management. Carbonite may have higher upfront costs due to its comprehensive capabilities but offers scalability and long-term savings through robust server protection. The decision-making factor often centers on whether specific Microsoft 365 features or wider server backup solutions are more crucial to the business.
Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.
Veeam® Backup for Microsoft 365 aims to eliminate the risk of losing access and control over Microsoft 365 data including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams – so that data is always protected and accessible. Veeam can securely backup Microsoft 365 to any location, including on premises, a hyperscale cloud, or a service provider and:
NEW in Version 7: Advanced monitoring and reporting through an integration with Veeam ONE v12. This is available as a separate installation and comes at no additional cost to Veeam Backup for Microsoft 365 customers. V7 also includes: Backup copy between ANY object storage systems with immutability for ransomware protection, and Microsoft Teams support for self-service restores via the Restore Portal.
The vendor offers a 30-day trial and a demo on Microsoft 365 backup.
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