Carbonite Server pros and cons

4.1 out of 5

7 reviews
100% willing to recommend

Pros & Cons summary

Carbonite Server is very stable, does not slow down the computer, and consumes minimal resources. The technical support is efficient and the Granular Restore of SQL feature is highly beneficial. It supports platforms like AIX and AS/400 Series, enhancing versatility. Efficiency and convenience are praised, though improvements in auto failover, USB recovery, object storage, and public cloud support are needed. Integration with Microsoft 365 and enhanced training facilities are also required.

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Prominent pros & cons

PROS

Carbonite Server is very stable and does not use a lot of resources.

Technical support is quick and effective in resolving issues.

The Granular Restore of SQL feature is highly beneficial, particularly for AIX and AS/400 Series platforms.

Verification processes are easily managed, enhancing value.

Efficiency and convenience of the service are highly rated by users.

CONS

Improvement in the auto failover option is needed.

USB recovery needs to be added in future releases.

The support for object storage and public cloud needs enhancement.

Integration with Microsoft 365 into one management console is desired.

Better commercial training facilities should be provided.

Carbonite Server Pros review quotes

reviewer1306635

Sr. Solutions Architect / Technical Account Engineer Manager at OpenText

Oct 21, 2020

The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series.

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Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

Jul 21, 2023

I find the BMR/image and the recovery pieces are valuable.

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Stanley-Harish

Enterprise Solutions Architect at a tech services company with 201-500 employees

Nov 13, 2019

The solution is very stable.

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Dale Dirkes

President at DIAD Consulting, Inc.

Sep 22, 2020

It does not slow down your computer or use a lot of resources as it works.

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Dale Dirkes

President at DIAD Consulting, Inc.

Apr 12, 2023

The efficiency and convenience are excellent.

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reviewer1513026

Service Level Manager at a tech services company with 201-500 employees

Mar 1, 2021

Easy verification of things is the most valuable feature.

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Yasmine-Boudhina

Senior Information Technology Consultant at ADACTIM

Feb 27, 2023

The solution is a free engine to help work with the container.

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Carbonite Server Cons review quotes

reviewer1306635

Sr. Solutions Architect / Technical Account Engineer Manager at OpenText

Oct 21, 2020

The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021.

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Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

Jul 21, 2023

The Hyper-V backup has room for improvement.

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Stanley-Harish

Enterprise Solutions Architect at a tech services company with 201-500 employees

Nov 13, 2019

In the next release I would like to see an improvement in the auto failover option.

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Dale Dirkes

President at DIAD Consulting, Inc.

Sep 22, 2020

They do not yet have USB recovery but they are adding it in coming releases.

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Dale Dirkes

President at DIAD Consulting, Inc.

Apr 12, 2023

It could be a little bit easier or faster to be able to access data files without having to download anything.

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reviewer1513026

Service Level Manager at a tech services company with 201-500 employees

Mar 1, 2021

The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me.

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Yasmine-Boudhina

Senior Information Technology Consultant at ADACTIM

Feb 27, 2023

The stability has room for improvement.

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