Acronis Cyber Protect vs Carbonite Server comparison

Acronis and OpenText are both solutions in the Cloud Backup category. Acronis is ranked #5 with an average rating of 8.1, while OpenText is ranked #28 with an average rating of 8.3. Acronis holds a 6.9% mindshare in CB, compared to OpenText’s 1.2% mindshare. Additionally, 87% of Acronis users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Acronis Cyber Protect

Read 120 Acronis Cyber Protect reviews

8,003 Views
6,815 Comparison Views

87% willing to recommend

Carbonite Server

Read 7 Carbonite Server reviews

1,154 Views
971 Comparison Views

100% willing to recommend

Acronis Cyber Protect

Carbonite Server

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Acronis Cyber Protect and Carbonite Server are both prominent solutions for data security and backup. Users generally prefer Acronis Cyber Protect for its pricing and support, but Carbonite Server is often favored for its superior features.

Features: Acronis Cyber Protect offers advanced cybersecurity features, integrated backup, anti-malware, and endpoint protection. Carbonite Server provides comprehensive backup solutions, automatic cloud backup, and data recovery capabilities.

Room for Improvement: Users suggest that Acronis Cyber Protect could improve its system resource usage and add more advanced management tools. Carbonite Server users seek improvements in backup speed and better integration with other services.

Ease of Deployment and Customer Service: Acronis Cyber Protect is noted for its straightforward installation process and responsive customer support. Carbonite Server is also easy to deploy, but some users mention longer setup times.

Pricing and ROI: Acronis Cyber Protect has competitive pricing and users report good returns on investment. Carbonite Server, while slightly more expensive, offers strong data recovery, making it a worthwhile investment for many users.

To learn more, read our detailed Acronis Cyber Protect vs. Carbonite Server Report (Updated: January 2025).

Buyer's Guide

Acronis Cyber Protect vs. Carbonite Server

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect

Ranking in Backup and Recovery

10th

Ranking in Cloud Backup

5th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

120

Ranking in other categories

No ranking in other categories

Carbonite Server

Ranking in Backup and Recovery

39th

Ranking in Cloud Backup

28th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Cloud Backup category, the mindshare of Acronis Cyber Protect is 6.9%, down from 8.8% compared to the previous year. The mindshare of Carbonite Server is 1.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Stuart Grigor

Senior Manager Governance and Quality Assurance at Motus Car Rental

Good backup solution but challenges with the stability

It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.

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Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The stability of Acronis Cyber Protect is very high."

"The licensing model is very good."

"This is a perfect option for an SMB."

"The most valuable features of Acronis Backup are instant restore, antivirus, and ransomware protection. Additionally, the documentation is good."

"i use the backup solution and I use something called Disk Director, which is a related product. Together, they allow me to manage all of my storage space."

"The interface is easy to use. They keep on adding new features. Acronis recently added multi-platform support."

"The solution is exceptional for desktop backup."

"The solution has all the features I need and user friendly."

More Acronis Cyber Protect pros

"The solution is a free engine to help work with the container."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"Easy verification of things is the most valuable feature."

"It seems reliable and easy to use."

"Technical support handled all our issues quickly and effectively."

"I find the BMR/image and the recovery pieces are valuable."

"It does not slow down your computer or use a lot of resources as it works."

"The efficiency and convenience are excellent."

More Carbonite Server pros

Cons

"The solution could be better if some of the features were more in-depth."

"Because Acronis Backup is an on-premises solution, there is extra overhead. It's harder to manage, and there's no real remote access. You have to physically log in to the machine to manage it. The reporting feature works fine, and you will be able to send out reports. However, that is where it stops. The deployment could be improved and could be through a network chain. If we need to deploy two machines that are not connected to the internet but connected to two different networks, it would be great to have a machine with dual mix that has access to the backup server and to those machines. It would be like a relay that you can install on the machine with a two-mix, and that machine can then connect to your backup server and to the other machines. You should be able to see the other machines on that network and be able to deploy to it and push jobs to it."

"It would be nice to have a partition that I can boot and reinstall when taking a backup image from the operating system."

"The support takes too much time to respond to callbacks."

"It supports Microsoft SQL and Microsoft Exchange, but it does not support Oracle databases or Postgres."

"When an error occurs, the information is not always easy to understand and these messages should be made more clear."

"This might be a lack of understanding on my part, but it's difficult to purge old backups."

"It would be nice to have it on the cloud platform without using third-party equipment."

More Acronis Cyber Protect cons

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The Hyper-V backup has room for improvement."

"In the next release I would like to see an improvement in the auto failover option."

"The stability has room for improvement."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"They do not yet have USB recovery but they are adding it in coming releases."

Pricing and Cost Advice

"I would say that at the pricepoint that it's at, it's definitely worth the money."

"I find the pricing structure satisfactory, it is around $25 per year."

"There is a license required to use this solution and it is inexpensive. However, it is an old license."

"It is a low-cost solution."

"Pricing is what it is. I don't shop around once I find a good solution. I insist they maintain ongoing support year after year for updates and tech support."

"The tool is cheap compared to other products."

"The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out."

"You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated."

More Acronis Cyber Protect pricing and cost advice

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"The solution is open source."

"Its price is reasonable."

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Computer Software Company

26%

Financial Services Firm

11%

Manufacturing Company

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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How does Acronis Backup compare with Veeam Backup & Replication?

Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...

See all answers

What do you like most about Acronis Backup?

One of its most valuable aspects is its user-friendly interface.

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What do you like most about Carbonite Server?

I find the BMR/image and the recovery pieces are valuable.

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What is your experience regarding pricing and costs for Carbonite Server?

The pricing is quite reasonable. I'd rate the affordability nine out of ten.

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What needs improvement with Carbonite Server?

The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...

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Product Reports

Buyer's Guide

Acronis Cyber Protect

January 2025

Download Acronis Cyber Protect product report

Buyer's Guide

Cloud Backup

December 2024

Download Carbonite Server product report

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced

Carbonite Recover Backup

Learn More

Acronis

OpenText

Overview

Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

INLINE Commercial Construction, Hamilton County

Buyer's Guide

Acronis Cyber Protect vs. Carbonite Server

January 2025

Free Report: Acronis Cyber Protect vs. Carbonite Server

Find out what your peers are saying about Acronis Cyber Protect vs. Carbonite Server and other solutions. Updated: January 2025.

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