Carbonite Server vs Zerto comparison

"The solution is very stable."

"Easy verification of things is the most valuable feature."

"The solution is a free engine to help work with the container."

"The efficiency and convenience are excellent."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"I find the BMR/image and the recovery pieces are valuable."

"It does not slow down your computer or use a lot of resources as it works."

"Technical support handled all our issues quickly and effectively."

"Zerto's continuous data protection is unmatched. It's phenomenal. It's also very easy to use. The menus are self-explanatory. Once you understand the terminology of the product, what the VPGs (Virtual Protected Groups) are, you're able to pretty much do what you want in the product. It's very easy to use."

"The most valuable feature for us is accelerating cloud adoption, as it helps provide greater speed for disaster recovery. Ultimately, this saves us time, as well as resources."

"What I like most about Zerto is that it makes my job much easier."

"It works really well. It's simple to set up and works well. Moreover, disaster recovery to the cloud to our organization is very important. We actually had to use it three years ago, and it worked out well for us."

"We have kept renewing Zerto because it seems to get better."

"The ability to perform DR testing to ensure data integrity is critical."

"The replication feature and DR functionality are most valuable. Zerto has many options when a new server is being provisioned."

"From a management perspective, one of the biggest benefits is to see the excitement of your engineers having a tool that truly enables them, really making their lives easier. That is something that I love. When we came out of the PoC, their eyes were just wide with excitement of what was possible now."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The Hyper-V backup has room for improvement."

"The stability has room for improvement."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"In the next release I would like to see an improvement in the auto failover option."

"They do not yet have USB recovery but they are adding it in coming releases."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"Some of the integrations with our internal tools, in particular, company-specific ones, do not work. In cases like this, we have to ask for additional support."

"When it comes to failover tests, we would like to be able to take that extra step to shut things down and see what it looks like at the other site versus just doing it in a virtual environment."

"With the VPG (virtual protected group) it would be nice if you could pick individuals in the grouping instead of having to failover the whole group."

"Compared to other products, I would praise the intuitiveness of the product. But I think that can always be improved. The intuitiveness of the graphical user interface, while it is very solid and I don't have issues navigating it. I would say that it can always be improved."

"For what we got it for, it does it great. I use a different solution for my disk-to-disk local backups to where I can have a local backup of files. I don't think Zerto does that well to where it keeps a memory of the files that are there. Basically, when something is deleted on Zerto, it gets deleted on the replicated version. So, some sort of snapshotting or something where I could have backups at different points in time of files would be a really helpful tool."

"Its price is a little bit on the higher side."

"The alerting has room for improvement as it is the biggest pain point with the software. It is so bad. It is just general alerting on or off. There are so many emails all the time. You have no control over it, which is terrible. It is the worst part of the entire application. I have voiced this to Zerto hundreds of times for things like feature changes. Apparently, it's coming, but there is nothing concrete as to when you can do it."

"Zerto should add the capability to replicate the same VM to multiple sites."

"The pricing is between $120 and $150 per year."

"The solution is open source."

"We pay 9,000 dollars per year for our license."

"Its price is reasonable."

"I think the cost is reasonable for VM licensing. It's not outside the scope of an enterprise product."

"Zerto is expensive but offers many features that make it competitive."

"Pricing depends on your future growth. Start small and then scale up."

"The pricing is slightly above average, but the immediate and comprehensive support makes the price acceptable."

"The pricing seems reasonable. It's still within what we consider to be value-add."

"You are getting what you pay for, as this is a solution that requires minimal management after it is configured."

"The product's pricing is the one area where it is less competitive."

"The last time I looked at pricing, it was very good. It's much cheaper by far than VMware."