Carbonite Server vs Zerto comparison

"Technical support handled all our issues quickly and effectively."

"Easy verification of things is the most valuable feature."

"The efficiency and convenience are excellent."

"I find the BMR/image and the recovery pieces are valuable."

"The solution is very stable."

"It does not slow down your computer or use a lot of resources as it works."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"The solution is a free engine to help work with the container."

"Zerto's most valuable features include its user-friendly interface, multi-tenancy capabilities, and near-zero downtime recovery."

"Zerto is so easy to use that when I showed it to my manager, he said jokingly, 'Huh. I could use it myself, I don't need you.' Zerto is most elegant."

"Being hardware agnostic is nice in that we don't really need a 15 second recovery time. It's easy to use. It's always doing updates behind the scenes. These are the positive things. The setup is pretty easy. Building out the VPGs is pretty easy. And it works like it's supposed to."

"We use to use VMware replication appliances to attempt to replicate our VMs to remote locations and servers, but Zerto's one-to-many replication options with deduplication have made the process much simpler without having to constantly worry about the versions of each driver."

"What I like most about Zerto is that it just works at the end of the day. It is almost a set-it-and-forget-it solution in relation to its capability of keeping the DR environment in sync."

"We have seen ROI. The biggest way that we have seen it is in avoided downtime. We have had outages before, and we count downtime in terms of dollars spent. We have cut that down so dramatically, which provides us a very quick ROI. We have drastically reduced the amount of time it takes us to recover workloads, from an average of two hours to an average of 10 minutes."

"It is very user-friendly. There is no wondering about what a feature does. It is easy to use."

"If we had to deal with a ransomware event, Zerto would be one of the first things I would use, because it is going to be the fastest to restore data to a certain point. If there were a fire in our building, Zerto would be a big thing too, because we would shut down everything that's in our building. In most cases, Zerto is definitely one of the front lines. It's definitely going to be one of our prevalent DRBC layers of protection."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"They do not yet have USB recovery but they are adding it in coming releases."

"The Hyper-V backup has room for improvement."

"The stability has room for improvement."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"In the next release I would like to see an improvement in the auto failover option."

"This solution could be improved by including some sort of compression or de-duplication for the same type of files."

"Even though Zerto is for disaster recovery, it would be nice if it can also make backups."

"I would like to see a separate product offer for performing backups, although I think that this is something that they are expecting to release in the next version."

"When building out a VPG and doing the machine types within Azure, they were not coming across correctly. It would say it had a CPU and memory of a specific type, but it was not accurate... It was a bug and they were working on it."

"Zerto is too reliant on VMware's vCenter. It's tough to upgrade, move, or do anything related to virtual servers with vCenter."

"The only thing we've noticed that needs improvement is the backend cleanup within VMware. There are some little issues there. I would like to see tighter integration with Vmware... orphan data is an issue within VMware. It doesn't clean up properly when you're moving stuff around."

"The overall management plan could improve. If something happens with the VM on the vSphere side, the error codes are pretty weak. If there was a way to click on something within the UI that takes us to a support page or article, that would be very beneficial."

"The full site recovery is not up to SRM standards."

"Its price is reasonable."

"We pay 9,000 dollars per year for our license."

"The solution is open source."

"The pricing is between $120 and $150 per year."

"Zerto is fairly expensive, but worth it."

"Zerto is definitely more costly compared to its competitors, such as VMware Site Recovery Manager. It may not be suitable for small and medium-sized industries."

"We paid a big investment upfront with renewal fees each year."

"The only negative part that I have seen so far has been the cost. It is kind of pricey, but you get what you pay for. Zerto is a lot faster than other solutions and you get enhanced performance."

"The pricing is a little more expensive in comparison to other tools."

"Price-wise, it works fine for me, but my budgetary team is always looking for ways to cut costs, and it seems like they first look at the data center and the IT side to find savings."

"While conducting our proof of concept, I compared prices with just one other vendor. At the time, the price for Zerto was more favorable."

"I am not very involved with the pricing, but from my understanding, it is fairly expensive for us. This is why we limit its use to our tier-one customers. We have other disaster recovery solutions for our other customers due to the cost."