Carbonite Server vs Zerto comparison

"The efficiency and convenience are excellent."

"The solution is a free engine to help work with the container."

"Easy verification of things is the most valuable feature."

"It seems reliable and easy to use."

"Technical support handled all our issues quickly and effectively."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"I find the BMR/image and the recovery pieces are valuable."

"It does not slow down your computer or use a lot of resources as it works."

"The ease of setting up replication, the speed, and the ease with which I can fail over and fail back are all excellent aspects of the solution."

"The ability to fully test your entire environment without actually performing a failover is invaluable."

"Zerto gives us peace of mind knowing that if we were attacked by ransomware, we would be able to recover data from the time before the ransomware to get us back to being fully functional."

"For us, the most valuable features are the quick upload time and how the sync works... We have VMware SRM and Veeam, and they have been pretty slow and sluggish."

"The most valuable feature for me is the replication. If I need to fail over sites, it can be done quickly, in less than five minutes."

"The near-synchronous replication is one of the primary reasons we're using Zerto because we have recovery intervals of sub-five seconds. On a scale of 10, where 10 is "very important", this feature is a 10."

"What I like most about Zerto is that it makes my job much easier. I have peace of mind knowing that it works. The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick."

"The migration and ease of use are valuable. It is easy to set up and easy to flip. We just need to click on Move."

"They do not yet have USB recovery but they are adding it in coming releases."

"In the next release I would like to see an improvement in the auto failover option."

"The stability has room for improvement."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"The Hyper-V backup has room for improvement."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The improvement that I would like to see is a little bit easier product knowledge, things like that. It's getting a lot better than it was before because it's not as old of a product as Cisco, but if you look for something like Cisco routing and networking, you'll find millions of articles out there and it's everywhere."

"The replication layer can probably be improved."

"I would like to see better notifications when the sync is off for an extended length of time."

"The alerting has room for improvement as it is the biggest pain point with the software. It is so bad. It is just general alerting on or off. There are so many emails all the time. You have no control over it, which is terrible. It is the worst part of the entire application. I have voiced this to Zerto hundreds of times for things like feature changes. Apparently, it's coming, but there is nothing concrete as to when you can do it."

"I would like them to add a VM host replication option. Being able to replicate host configuration between sites would be a huge benefit."

"Compared to other products, I would praise the intuitiveness of the product. But I think that can always be improved. The intuitiveness of the graphical user interface, while it is very solid and I don't have issues navigating it. I would say that it can always be improved."

"Some of the features need improvement. One would be, as you're creating a Move group or a VPG, as they call it, it should either autosave or have the ability so that you can save it for coming back to later because if the setup times out, you lose all your work. That would be a nice improvement to have."

"There are still some pieces in testing that aren't automated. There are still some built-in scripts or workflows I wish Zerto would do out-of-the-box, versus having to PowerShell or have a vendor create it, or create it myself."

"The pricing is between $120 and $150 per year."

"We pay 9,000 dollars per year for our license."

"The solution is open source."

"Its price is reasonable."

"Zerto is definitely more costly compared to its competitors, such as VMware Site Recovery Manager. It may not be suitable for small and medium-sized industries."

"It is very expensive. It is overpriced. No doubt. What held us up for many years from committing to buying it was always the cost. That's also why we only have 10 licenses."

"I would like to see different service levels. They're good, but it still takes a lot of our budget in ops."

"Zerto's pricing structure could be more competitive to better suit the needs of a wider range of businesses."

"Zerto does a per-workload licensing model, per-server. It is simple and straightforward, but it is not super flexible. It is kind of a one size fits all. They charge the same price for those workloads. I feel like they could have some flexible licensing option possibly based on criticality, just so we could protect less important work. I would love to protect every workload in my environment with Zerto, whether I really need it or not, but the cost is such that I really have to justify that protection. So, if we had some more flexibility, e.g., you could protect servers with a two-, three-, or four-hour RPO at a certain price point versus mission-critical every five minutes, then I would be interested in that."

"The pricing seems really good. We're an enterprise customer, so we get all the bells and whistles."

"It initially seemed a little pricey, but in the big picture, you're paying for peace of mind. It could always be cheaper and more competitive, which would make it an easier choice for people, but I can see both ways. They can say this cost is for the value they are providing. If anything happens, they can recover your data very quickly. You won't be losing it, so there is a win. It is a win-win."

"Licensing is VM based so you can buy packages or single VM. Price is not low but the power of application is high, so you will get your money back."