Carbonite Server vs Zerto comparison

"It seems reliable and easy to use."

"Technical support handled all our issues quickly and effectively."

"Easy verification of things is the most valuable feature."

"The efficiency and convenience are excellent."

"I find the BMR/image and the recovery pieces are valuable."

"The solution is a free engine to help work with the container."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"It does not slow down your computer or use a lot of resources as it works."

"The main reasons for adopting Zerto are data protection and being able to do disaster recovery for site recovery."

"The most important features are the simplicity of recovery and the wider capabilities and feature sets than VMware SRM has."

"Files can also be extracted from the VMDK at the remote site even when the VM is off."

"I give Zerto's stability a nine out of ten."

"Zerto offered a very good front-end GUI for orchestration. The graphic interface was very good."

"The replication and recovery features are the most valuable... On two occasions, other departments in our organization reported issues with specific virtual machines. We used the checkpoint feature of the Zerto to enable the recovery of those machines to a point that was a few minutes prior to the problem."

"The most valuable feature is how quickly it powers down the original source VMs and the speed at which it powers up the new VMs. The amount of time it takes to put up the operating system is valuable. The speed is what I like the best."

"We've seen a massive benefit from using Zerto in terms of time savings and consistency. You see a consistent outcome every time you do the conversions. We're moving from one platform to another, but the payloads in what we're moving are different. We see consistent delivery."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"In the next release I would like to see an improvement in the auto failover option."

"The stability has room for improvement."

"They do not yet have USB recovery but they are adding it in coming releases."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"The Hyper-V backup has room for improvement."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"It is difficult to manage failing over between sites if you are at the site that was impacted."

"We would like the LTR function to be able to retain the past 12 months."

"I would like Zerto to add support for VMware's lifecycle manager."

"Not all of the knowledge required for implementing Zerto is available in their online documentation for non-partners."

"In the future, the tool's user interface needs to be refreshed since it seems to be becoming somewhat antiquated."

"The only issue I've ever had is that I wish that Zerto would work more closely with VMware. There have been a few times that Zerto has released an update but it wasn't supported with that version of VMware. I would like them to coordinate their updates with VMware's updates."

"The monitoring and alerting functionality need to be improved."

"When setting up Zerto, you have to set up VRAs. I would like to see those not be needed as much. They're a little cumbersome and take up a lot of VM counts."

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"Its price is reasonable."

"The solution is open source."

"The last time I looked at pricing, it was very good. It's much cheaper by far than VMware."

"Zerto’s licensing model has changed a bit over the last year and they are in alignment with others. It is pretty simple and more economical."

"Zerto is fairly expensive, but worth it."

"It's expensive, for sure, but for us, it comes down to the fact that we do not replicate our entire environment using Zerto. We replicate the mission-critical servers and services, so the yearly cost of Zerto is heavily outweighed by the potential cost of an outage."

"Pricing is adequate at the standard of the product, but there could be "always" some improvement. We would like to see a consumption model that would charge in a DR scenario, where you're failing over and consuming those resources, instead of a per-protected-node model."

"We believe the pricing, setup costs, and licensing are easy to understand. The pricing seems very reasonable."

"The pricing seems reasonable. It's still within what we consider to be value-add."

"All of my customers are happy with how this product works and they like it, but unfortunately, in the market that I represent, Zerto is expensive when compared with the competition."