We compared Acronis Cyber Protect and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Zerto users also like its real-time replication features. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features, while Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"This is a perfect option for an SMB."
"Acronis Backup is easy to use, intuitive, and has high performance."
"For local backups, it has options to back up almost any storage. The back can be either a shared folder or anything you want, it's pretty flexible."
"The pricing is fine."
"It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive."
"Our customers can backup to local storage and they can back up or replicate to the cloud."
"Acronis is a flexible solution. It can back up workstations, endpoints, and even your virtual environments and cloud-based environments. So, we can do the backup of the whole gamut of products."
"Acronis has a very rich functionality."
"There are two things that are keeping us with the solution: 1. It does a very good job of keeping the data in sync at all times. 2. In the event of a failover or in the event of a contingency, we are able to retrieve the data very quickly without any issues."
"The testing features are the most valuable features of this solution. We use the failover test feature not just for testing failovers and disaster recovery, we've also had clients use it for development purposes as well as patching purposes to test patches. We can failover the VM and then we can make any changes we want without affecting production. It's a nice sandbox for that usage."
"Zerto is low maintenance, so I can set it and forget it. It has a great process and an excellent solution."
"I would give it an eight out of 10, if not a nine out of 10, when it comes to ease of use."
"Most of the time, this is at least a two person job. We used to have three people doing it. Previously, when we had a disaster recovery drill, the way it worked was 12 of us would show up in the office on a Friday night and work overnight from 12:00 AM on Friday night to 8:00 AM in the morning on Saturday. Then, three of us would be working for four hours out of those eight or nine hours just getting applications up and running in Arizona. Now, for the disaster recovery drill, I just stay onsite to help and assist anybody else as they need during that time frame and my work is done in about a 30-minute time frame. This is compared to the four or five hours it used to take for the three of us to do it."
"Zerto has improved our restoration time and made it easier to test software upgrades. It has simplified tasks like decommissioning a site and replicating virtual machines from one location to another."
"Zerto is essential for protecting critical workloads. We don't protect all of our VMs, but some need to be recovered in a timely manner. The recovery time is almost immediate."
"The mobile application is very useful as a real-time monitoring, reporting tool. When asked the status of our machine backup and recovery ability, an easy answer is to display the status on the real-time application or browser. The Zerto Analytics tool helps predict future storage needs by tracking trends in space, journal size, and I/O rate. These are reportable statistics making quantifiable tracking easy and accurate. Having a web interface simplifies access by other system administrators."
"For smaller companies it's a little more challenging to maintain."
"No technical support and minimal documentation."
"The backing up of virtual machines in VMware and Nutanix needs better integration and the performance of the solution needs improvement."
"I have no suggestions for improvements as I have only used the product for a month and have yet to really discover all of its aspects."
"Some of the default settings out-of-the-box should already be set up for the novice user. For instance, the warnings that say a hard drive has bad sectors and stops the backup from performing."
"The product needs to have a simple DR process."
"The solution could be better if some of the features were more in-depth."
"The reporting can be improved."
"The biggest improvement would be exporting VPGs and a configuration of VPGs, as well as increasing or improving their IP customization rule set."
"It has some quirks. We have quirks with appliances. Some things don't really work as expected, but it is minor."
"The licensing is confusing and complicated."
"The replication layer can probably be improved."
"I would like to see a separate product offer for performing backups, although I think that this is something that they are expecting to release in the next version."
"Maybe the reporting for the failover test could be a little better."
"It would be beneficial if Zerto also offered integration with other cloud management platforms, such as VMware Aria Automation."
"It took me a little bit of time to get used to Zerto's terminology and to relate it back to how you do a backup traditionally. It was a little different. It took a little while to understand what a VPG is and what it does. That's an area that they could probably improve on a little, making the documentation easier to understand."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. Acronis Cyber Protect is rated 8.2, while Zerto is rated 9.0. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Commvault Cloud, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Cohesity DataProtect. See our Acronis Cyber Protect vs. Zerto report.
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