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Acronis Cyber Protect vs Zerto comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Acronis Cyber Protect boosts efficiency and morale, ensures data recovery, offers business continuity, and users report quick cost recovery.
Sentiment score
7.3
Zerto users reported reduced downtime, increased efficiency, and significant financial savings, enhancing disaster recovery and operational satisfaction.
The return on investment is evident, as Zerto saves more than 60 percent of time in various operations compared to the previous manual processes.
Most people like me hope we never have to use it. It is like insurance.
Having seen the product and how it works and its reliability, it seems it will pay for itself.
 

Customer Service

Sentiment score
6.3
Acronis Cyber Protect customer service is inconsistent, with praised expertise but needs improvement in efficiency and accessibility.
Sentiment score
7.7
Zerto's customer service is highly rated for responsiveness and effectiveness, though some seek faster escalation for complex issues.
The support takes too much time to respond to callbacks.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
We receive support around the clock, which is excellent.
 

Scalability Issues

Sentiment score
7.0
Acronis Cyber Protect is scalable for small to medium environments, with some challenges in specific configurations and very large settings.
Sentiment score
7.6
Zerto offers robust scalability, seamlessly managing diverse environments and thousands of VMs, while efficiently adapting to growth and cloud integration.
Acronis Cyber Protect is a scalable product.
I would rate it a ten out of ten for scalability.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
I would rate Zerto a ten out of ten for scalability.
 

Stability Issues

Sentiment score
7.4
Acronis Cyber Protect is praised for stability, reliability, and ease of use, with minor performance issues on large servers.
Sentiment score
8.0
Zerto is praised for reliability, managing failovers efficiently and ensuring minimal downtime with strong support and regular updates.
The stability of Acronis Cyber Protect is very high.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
I consulted with tech support, and we determined the solution was to move the main workload to a resource-available ESX box.
It is 100% stable.
 

Room For Improvement

Acronis Cyber Protect needs improved installation, performance, interface, compatibility, customer support, pricing, and platform integration.
Zerto users desire improved documentation, integration, backup, automation, cost-effectiveness, cloud support, and enhanced features like encryption and failover.
The Protect environment should automatically secure the last backup screens to prevent any changes, even by an admin.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
To increase accessibility for small and medium businesses, Zerto should consider a competitive pricing strategy, possibly including subscription-based licensing options.
The main issue with Zerto is its user interface, which lacks flexibility and presents a steep learning curve.
 

Setup Cost

Enterprise users find Acronis Cyber Protect pricing reasonable, appreciating flexibility despite complexity in licensing models and storage requirements.
Zerto's VM-based licensing is viewed as cost-effective with robust features, quick ROI, but lacks flexible licensing options.
I would rate the price as nine out of ten.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
One of Zerto's main disadvantages is its pricing structure, which involves significant upfront costs and limited options for startups with minimal initial funding.
 

Valuable Features

Acronis Cyber Protect excels in versatile backup, security features, and user-friendly interface across multiple operating systems.
Zerto offers seamless integration, real-time replication, and user-friendly disaster recovery with hardware independence and automated failover capabilities.
The NASDAQ level CFS level backup is the feature I find most beneficial for our data protection strategy.
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
9th
Ranking in Cloud Backup
5th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
120
Ranking in other categories
No ranking in other categories
Zerto
Ranking in Backup and Recovery
2nd
Ranking in Cloud Backup
3rd
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
296
Ranking in other categories
Cloud Migration (4th), Disaster Recovery (DR) Software (2nd)
 

Mindshare comparison

As of February 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.5%, down from 4.7% compared to the previous year. The mindshare of Zerto is 2.9%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Stuart Grigor - PeerSpot reviewer
Good backup solution but challenges with the stability
It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.
Sachin Vinay - PeerSpot reviewer
Leverage disaster recovery with reliable support and cost-effective future-proof features
Zerto is straightforward to implement because it only requires the installation of an agent on the VMs designated for migration. A service, typically a VM, must also be deployed at the disaster recovery location. This entire process is simple and can be completed within three days. Zerto's near-synchronous replication occurs every minute, allowing for highly granular recovery points. This means that even if interruptions or malware disruptions occur within that minute, Zerto can restore to the last known good state, effectively recovering the entire setup to the latest backup. This capability ensures high data security and minimizes potential data loss. One of the main benefits of implementing Zerto is its data compression, which significantly reduces the load on our IPsec VPN. Zerto compresses data by 80 percent before transmitting it across the VPN, minimizing the data transferred between geographically dispersed locations. This compression and subsequent decompression at the destination alleviate the strain on the VPN, preventing overload and ensuring efficient data synchronization. Zerto simplifies malware protection by integrating it into its disaster recovery and synchronization features. This comprehensive approach eliminates the need for separate antivirus setups in virtual machines and applications. It streamlines our security measures and removes the need for additional software or solutions, resulting in an excellent return on investment. Zerto's single-click recovery solution offers exceptional recovery speed. Through the user interface, a single click allows for a complete restoration from the most recent backup within two to three minutes, enabling rapid recovery and minimal downtime. Zerto's Recovery Time Objective is excellent. In the past, if a virtual machine crashed, we would recover it from a snapshot, which could take one to two hours. With Zerto, the recovery process takes only five minutes, and users are typically unaware of any disruption. This allows us to restore everything quickly and efficiently. Zerto has significantly reduced our downtime. When malware affects our data, Zerto immediately notifies us and helps us protect other applications, even those not yet implemented with Zerto. By monitoring these applications, we can quickly identify and address any potential malware spread, minimizing downtime across our systems. Zerto significantly reduces downtime and associated costs during disruptions. Our services are unified, so in the event of a disruption without Zerto, even a half-day disruption would necessitate offline procedures. This would lead to increased manpower, service delays, and substantial financial losses due to interrupted admissions and other critical processes. By unifying service processes, Zerto minimizes the impact of outages. Zerto streamlines our disaster recovery testing across multiple locations by enabling efficient failover testing without disrupting live services. Traditionally, DR testing required downtime of critical systems, but Zerto's replication and failover capabilities allow us to test in parallel with live operations. This non-disruptive approach ensures continuous service availability while validating our DR plan, even in scenarios like malware attacks, by creating a separate testing environment that mirrors the live setup. This comprehensive testing provides confidence in our ability to handle real-world incidents effectively. This saves us over 60 percent of the time. Zerto streamlines system administration tasks by automating many processes, thereby reducing the workload for multiple administrators. This allows them to focus on other university services that require attention and effectively reallocate support resources from automated tasks to those requiring more dedicated management. Zerto is used exclusively for our critical services, providing up to a 70 percent improvement in our IT resilience.
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
22%
Financial Services Firm
10%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...
What is your experience regarding pricing and costs for Zerto?
It is not the cheapest product; it is not the most expensive product, but it works. It is a mid-range product, and it is justified in terms of being pretty quick and easy.
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Zerto Virtual Replication
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
Find out what your peers are saying about Acronis Cyber Protect vs. Zerto and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.