AvePoint Cloud Backup vs Carbonite Server comparison

AvePoint and OpenText are both solutions in the Cloud Backup category. AvePoint is ranked #11 with an average rating of 8.7, while OpenText is ranked #21 with an average rating of 9.0. AvePoint holds a 3.8% mindshare in CB, compared to OpenText’s 1.1% mindshare. Additionally, 100% of AvePoint users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

AvePoint Cloud Backup

Read 11 AvePoint Cloud Backup reviews

3,451 Views
2,665 Comparison Views

100% willing to recommend

Carbonite Server

Read 7 Carbonite Server reviews

1,029 Views
860 Comparison Views

100% willing to recommend

AvePoint Cloud Backup

Carbonite Server

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Carbonite Server and AvePoint Cloud Backup are competing products in the data backup solutions category. AvePoint appears to have the upper hand due to its robust features, which users find worth the price difference.

Features: Carbonite Server offers automated cloud backups, rapid disaster recovery, and support for platforms like AIX and AS/400. AvePoint Cloud Backup provides advanced security controls, seamless integration with cloud platforms, and granular restore capabilities.

Room for Improvement: Carbonite Server could benefit from enhanced security features, more seamless cloud integration, and improved restore functionalities. AvePoint Cloud Backup might improve its user interface, simplify its deployment process, and offer more cost-effective pricing options for budget-conscious users.

Ease of Deployment and Customer Service: Carbonite Server is known for straightforward deployment and attentive customer support, suitable for organizations without dedicated IT resources. AvePoint Cloud Backup offers a streamlined deployment process and specialized support, favoring businesses with high data protection needs.

Pricing and ROI: Carbonite Server presents a cost-effective setup with favorable ROI, ideal for budget-conscious enterprises. AvePoint Cloud Backup, with a higher initial setup cost, promises higher ROI through its enhanced features and secure cloud capabilities, justifying the cost for enterprises prioritizing data security.

To learn more, read our detailed AvePoint Cloud Backup vs. Carbonite Server Report (Updated: April 2025).

Buyer's Guide

AvePoint Cloud Backup vs. Carbonite Server

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AvePoint Cloud Backup

Ranking in Cloud Backup

11th

Average Rating

8.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

SaaS Backup (3rd)

Carbonite Server

Ranking in Cloud Backup

21st

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (31st)

Mindshare comparison

As of April 2025, in the Cloud Backup category, the mindshare of AvePoint Cloud Backup is 3.8%, up from 3.1% compared to the previous year. The mindshare of Carbonite Server is 1.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Robert Hedblom

Cloud and Solution Principal Architect at sumNERV Provider AB

Focuses on not just backup but also on providing highly granular restore capabilities, ensuring that data can be restored at a very specific level rather than restoring entire environments

The fact that AvePoint focuses on restore capabilities, not just backup is valuable. The main intention of backup is to restore data, and that's the major differential with AvePoint compared to other vendors. Many claim to do backup, but that's not the same. The crucial part is the ability to perform granular restores, having restore-level objectives (RLO) instead of restoring entire SharePoint sites when you only need a single document. AvePoint excels in providing extremely granular restore capabilities with great Recovery Time Objectives (RTO). AvePoint Cloud Backup comes with Immutable Storage and our OPEX licensing model also includes Unlimited Storage.

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Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are the email backup and the SharePoint backup."

"I rate the overall solution a 9 out of 10."

"The SaaS feature of AvePoint Cloud Backup is very strong."

"It is a very good and stable solution...With AvePoint's support, our experience has been exceptional"

"It is the best product in the market for Office 365 backup, and our customers are satisfied with it."

"The product's initial setup phase was super easy."

"The backup and recovery functionalities of the product are very useful."

"It is the only product in the market that offers platform backup."

More AvePoint Cloud Backup pros

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"The solution is very stable."

"I find the BMR/image and the recovery pieces are valuable."

"The solution is a free engine to help work with the container."

"It seems reliable and easy to use."

"Easy verification of things is the most valuable feature."

"It does not slow down your computer or use a lot of resources as it works."

"Technical support handled all our issues quickly and effectively."

More Carbonite Server pros

Cons

"For improvement, AvePoint can provide details on how the tool's backup scope works."

"The component in the product that can be improved revolves around the area where the tool should focus on providing more of a custom touch to the policies."

"It is not a traditional restore process and it is somewhat limited in what we can do."

"The restoration could be faster."

"I would like to see improvements in the tool's initial seed. The initial seed of around 10 TB of SharePoint data took 45 days to complete."

"The product's price is an area of concern where improvements are required."

"Some customers choose other backup solutions because AvePoint is Office 365 and CRM backup system, but they have other backup needs for Azure and so on. Such customers often choose another backup solution instead of AvePoint."

"It would be beneficial to have a more optimal Google Backup for larger environments."

More AvePoint Cloud Backup cons

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The Hyper-V backup has room for improvement."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"In the next release I would like to see an improvement in the auto failover option."

"The stability has room for improvement."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"They do not yet have USB recovery but they are adding it in coming releases."

Pricing and Cost Advice

"The pricing part of the solution is based on a subscription model, which is based on the number of users or storage capacity."

"I would say that the pricing policy of the product is flexible and good."

"It is very good for many of my customers in the banking and finance segments. The price isn't a problem there, but in some other industries, people ask for a cheaper solution. When the price is an issue for the customer, we recommend Veeam, Metallic."

"I am not sure, but I believe that the cost is $7 USD per user."

"I rate the product's price a nine on a scale of one to ten, where one is cheap and ten is expensive."

"It costs a little bit more than other competitors in the market."

"The platform is more expensive than other vendors."

"The pricing is between $120 and $150 per year."

"We pay 9,000 dollars per year for our license."

"The solution is open source."

"Its price is reasonable."

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Manufacturing Company

Financial Services Firm

Retailer

Computer Software Company

24%

Financial Services Firm

12%

Manufacturing Company

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?

AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...

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What do you like most about AvePoint Cloud Backup?

The product's initial setup phase was super easy.

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What is your experience regarding pricing and costs for AvePoint Cloud Backup?

When I deal with enterprises, good pricing is achieved. However, pricing becomes less favorable for smaller companies. Offering a package plan for multiple small clients would be beneficial.

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What do you like most about Carbonite Server?

I find the BMR/image and the recovery pieces are valuable.

See all answers

What is your experience regarding pricing and costs for Carbonite Server?

The pricing is quite reasonable. I'd rate the affordability nine out of ten.

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What needs improvement with Carbonite Server?

The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...

See all answers

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Veeam Data Platform vs AvePoint Cloud Backup

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Compared 10% of the time

SugarSync vs Carbonite Server

Compared 10% of the time

Oracle Data Guard vs Carbonite Server

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Product Reports

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AvePoint Cloud Backup

April 2025

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Cloud Backup

April 2025

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Also Known As

No data available

Carbonite Recover Backup

Overview

AvePoint Cloud Backup is a comprehensive data protection solution designed to safeguard critical business data stored in Microsoft 365 and Dynamics 365. It offers automated and secure backup and restore capabilities, ensuring that organizations can recover their data quickly in the event of accidental deletion, data corruption, or cyberattacks. With AvePoint Cloud Backup, businesses can easily manage and monitor their backup and restore processes through a centralized dashboard, enabling efficient data protection and compliance management.

This solution also provides granular recovery options, allowing users to restore individual files, folders, or entire sites with ease. AvePoint Cloud Backup offers flexible retention policies, enabling organizations to meet their specific data retention requirements.

Additionally, it provides advanced security features such as encryption and multi-factor authentication to ensure the confidentiality and integrity of backed-up data.

With its user-friendly interface and robust features, AvePoint Cloud Backup is a reliable and efficient solution for organizations seeking comprehensive data protection for their Microsoft 365 and Dynamics 365 environments.

AvePoint

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Sample Customers

Swedish Match, Hydro, Mercury IT, Avepoint

INLINE Commercial Construction, Hamilton County

Buyer's Guide

AvePoint Cloud Backup vs. Carbonite Server

April 2025

Free Report: AvePoint Cloud Backup vs. Carbonite Server

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