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Carbonite Server vs OpenText Data Protector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Ranking in Backup and Recovery
39th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Cloud Backup (28th)
OpenText Data Protector
Ranking in Backup and Recovery
25th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
101
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.6%, up from 0.6% compared to the previous year. The mindshare of OpenText Data Protector is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Dale Dirkes - PeerSpot reviewer
A simple, efficient, reliable product
The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.
Jeroen Vranckaerts - PeerSpot reviewer
Though a highly stable tool, it needs to be made easier to use and configure
Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is a free engine to help work with the container."
"The solution is very stable."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"I find the BMR/image and the recovery pieces are valuable."
"It does not slow down your computer or use a lot of resources as it works."
"Easy verification of things is the most valuable feature."
"It seems reliable and easy to use."
"The efficiency and convenience are excellent."
"The most valuable feature is the capability to back up our SQL server."
"The initial setup is straightforward if you understand Data Protector."
"The initial setup is very easy."
"It is very easy to use and the interaction with various systems is very handy."
"I like that it supports HPE UNIX servers since many backup solutions do not - this is the main reason why we chose this solution."
"The most valuable features of this solution were the features we worked most with which were telemetry, and the scheduler."
"The tool's most valuable aspect is its ease of management. It was not complex. In terms of features, I can mention a couple of things. For example, if you need to restore a VM, you can do it with multiple streams in OpenText Data Protector, which is an advantage over Commvault, from what I've noticed, having worked with multiple tools. Another thing is the Oracle backups; configuring Oracle backups is much easier in OpenText Data Protector."
"The feature that was most valuable was that we could restore one mailbox and we could do different backups for different databases."
 

Cons

"The stability has room for improvement."
"They do not yet have USB recovery but they are adding it in coming releases."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The Hyper-V backup has room for improvement."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"In the next release I would like to see an improvement in the auto failover option."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The interface has been the same for many years and needs to be updated"
"The product can be developed by including functionalities like DR, CDP, and SureBackup, which are currently unavailable in the solution."
"I'm uncertain if it supports virtual machine backup and restoration. If they could enhance this aspect, they could gain more support from end users."
"People prefer Veeam because the interface is easier, and Data Protector is difficult in comparison."
"In general, you can say that Micro Focus Data Protector is behind in capabilities when compared with other backup solutions, such as Commvault, Symantec, NetBackup, but it is very strong for certain use cases such as array integration. We are using it in production even now. There should be some kind of cloud integration and archiving solutions. I think this is the area they need to focus on."
"I do not think that this solution is relevant in the current IT market. They have not upgraded their features and functionalities which makes it difficult for them to remain competitive."
"I don't like this solution so much because it's very technical and compared to Commvault and Veeam, it's not so user-friendly. The interface needs improvement."
"In SAP restoration, we faced issues with changing the SIDs and changing the path for every backup object. It is quite a lengthy process to do that."
 

Pricing and Cost Advice

"We pay 9,000 dollars per year for our license."
"The pricing is between $120 and $150 per year."
"Its price is reasonable."
"The solution is open source."
"The product is cheaper than Commvault."
"The solution requires paying for a license."
"The license for the solution is very expensive compared to the other products in the market."
"It is fast, reliable, and its licensing policy is great."
"Pricing/licensing is Data Protector's single best offering. In its most basic environment, the only license required is for whatever target device is required."
"Avoid using many LTO drives; when using fewer drives, the price will be extremely good."
"Pricing for Micro Focus Data Protector is reasonable."
"The pricing is neither too expensive nor very cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
25%
Financial Services Firm
11%
Manufacturing Company
9%
Real Estate/Law Firm
7%
Computer Software Company
15%
Manufacturing Company
14%
Financial Services Firm
13%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Carbonite Server?
I find the BMR/image and the recovery pieces are valuable.
What is your experience regarding pricing and costs for Carbonite Server?
The pricing is quite reasonable. I'd rate the affordability nine out of ten.
What needs improvement with Carbonite Server?
The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...
What do you like most about Micro Focus Data Protector?
I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for Micro Focus Data Protector?
Pricing is high compared to other solutions. If they offer suitable features and a compatible price, we can attract clients. If the tech support becomes good, the price becomes less of a concern. W...
What needs improvement with Micro Focus Data Protector?
Recently, clients have raised concerns about the lack of comprehensive documentation for Data Protector. This has been an issue, especially when troubleshooting or integrating with other vendor-spe...
 

Also Known As

Carbonite Recover Backup
Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Find out what your peers are saying about Carbonite Server vs. OpenText Data Protector and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.