Independent consultant at a hospitality company with 1-10 employees
Real User
Top 20
2024-08-19T15:29:00Z
Aug 19, 2024
Pricing is high compared to other solutions. If they offer suitable features and a compatible price, we can attract clients. If the tech support becomes good, the price becomes less of a concern. We need to regain client confidence, as many have moved away from Data Protector due to poor tech support.
Technical Support Engineer at Unified Data-Tech Solutions Pvt Ltd
Reseller
Top 5
2023-07-11T10:05:00Z
Jul 11, 2023
The pricing falls somewhere around seven out of ten, where one being cheap and ten being expensive. It's neither too expensive nor very cheap. Usually, I work with the standard license rather than a capacity-based one.
Project Manager and Technical Consultant at a computer software company with 201-500 employees
Real User
Top 5
2023-04-06T07:38:18Z
Apr 6, 2023
The license for the solution is very expensive compared to the other products in the market. There are two types of licenses. Now, they are forcing all the companies to go for their capacity license, which is very costly. If a company is growing, it will require more of the solution, and the company will have to pay more.
Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing. There are two main types of license, one being a perpetual license with a one-time charge and the other is a subscription license where you pay every year. With either type, scaling up is not a problem; you can just buy the appropriate license that is in compliance with your needs, and there is no limitation here.
They have two types of licensing, one is for storage capacity and the other is client licensing. The capacity licensing here is a bit expensive. If Micro Focus Data Protector has a universal license for every aspect of the operation, there would be no limit to us. For example, they have a different license for Exchange, Oracle, and SQL. You have to have an online license, it can be an expensive adventure.
I rate Data Protector six out of 10 for affordability. I don't know the exact cost, but the Micro Focus license is expensive compared to other products like VM. You can back up VMs for free.
Independent consultant at a hospitality company with 1-10 employees
Real User
Top 20
2022-07-14T06:46:00Z
Jul 14, 2022
Pricing depends on the licensing. Again, because now we are just going through different licensing, going through premium licensing, where we used to just call it a traditional base, we used to even have a capacity-based and et cetera here, but now we have some licensing confusions here. Because the customer now says, "We used to work on previous versions and still have active licenses available, so why don't we migrate or use those active licenses when we decide to upgrade?" We have a lot of questions where we get confused because we just say it's possible. The theory suggests that it is not possible because we just tried it when we went to the customer and asked them to upgrade from version nine to version eleven. According to theory, if we want to upgrade from version 9 to version 11, we must first go from 9 to 10.4 and then to 11. But we did R&D, and we were able to export and import IDBs, and we were successful by migrating IDB and upgrading directly from nine to eleven. We succeeded. We were concerned because we were unable to obtain the necessary support. DP is an extremely useful tool. We have many competitors who are pricing better, and we believe that our pricing is higher. They used to customize those based on the product when they just wanted our pricing because I only see most of the licensing team. Because when I was working from HPE to Micro Focus, HPE had hardware as well as licensing, and they used to manage to go through the imagines between hardware and licensing, which was manageable. Micro Focus is purely software, and we don't have that margin where we can reduce the licensing terms or the licensing cost. We lagged because most of them just wanted to go through traditional licensing, they just wanted to go with express licensing because most of the processes were going through virtualization, and so on. We definitely need to improve the price for licensing, in my opinion. I would rate the pricing a three out of five.
Lead Backup Administrator at DreamArt Creative Agency
Real User
2022-06-14T12:35:14Z
Jun 14, 2022
The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices.
The setup cost is not so large compared with other software, while as far as licensing goes, I suggest one per capacity (Front End TB) if the environment is heterogeneous with both physical and virtual servers.
Founder at a comms service provider with 11-50 employees
Real User
2021-12-09T12:47:46Z
Dec 9, 2021
In terms of licensing, you just pay for the licenses you use. That said, it depends on what you want to do - depending on the functionality you need. With capacity-based licensing, you just pay for the size of the backups, and you have all the functionality that comes with the platform.
This solution is a manager service. We resell this product with the manager service in our private cloud that we provide the customers so for us, it's a good price. However, I do think they should lower the price as there are other, better technologies available.
Head manager at a real estate/law firm with 1,001-5,000 employees
Real User
2019-08-07T06:15:00Z
Aug 7, 2019
The licensing cost was not annual. We didn't pay any license. We paid when we deployed and we didn't pay for anything after that. There were no additional fees after the initial payment.
Senior Enterprise System Engineer at a financial services firm with 5,001-10,000 employees
Real User
Top 5
2019-07-29T10:12:00Z
Jul 29, 2019
For us, the solution is bundled with other HP licenses, so I can't say how much the licensing is exactly. There are no other costs above the standard licensing fee, however.
OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.
Pricing is high compared to other solutions. If they offer suitable features and a compatible price, we can attract clients. If the tech support becomes good, the price becomes less of a concern. We need to regain client confidence, as many have moved away from Data Protector due to poor tech support.
The product is cheaper than Commvault.
The licensing cost is too high. It costs us a lot when we migrate with the appliance.
The pricing falls somewhere around seven out of ten, where one being cheap and ten being expensive. It's neither too expensive nor very cheap. Usually, I work with the standard license rather than a capacity-based one.
The solution's price is more reasonable than the other vendors.
The license for the solution is very expensive compared to the other products in the market. There are two types of licenses. Now, they are forcing all the companies to go for their capacity license, which is very costly. If a company is growing, it will require more of the solution, and the company will have to pay more.
Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing. There are two main types of license, one being a perpetual license with a one-time charge and the other is a subscription license where you pay every year. With either type, scaling up is not a problem; you can just buy the appropriate license that is in compliance with your needs, and there is no limitation here.
They have two types of licensing, one is for storage capacity and the other is client licensing. The capacity licensing here is a bit expensive. If Micro Focus Data Protector has a universal license for every aspect of the operation, there would be no limit to us. For example, they have a different license for Exchange, Oracle, and SQL. You have to have an online license, it can be an expensive adventure.
The solution requires paying for a license.
High in SA renewal cost for not future development
I rate Data Protector six out of 10 for affordability. I don't know the exact cost, but the Micro Focus license is expensive compared to other products like VM. You can back up VMs for free.
Data Protector has an annual license, and it's reasonably priced.
Pricing depends on the licensing. Again, because now we are just going through different licensing, going through premium licensing, where we used to just call it a traditional base, we used to even have a capacity-based and et cetera here, but now we have some licensing confusions here. Because the customer now says, "We used to work on previous versions and still have active licenses available, so why don't we migrate or use those active licenses when we decide to upgrade?" We have a lot of questions where we get confused because we just say it's possible. The theory suggests that it is not possible because we just tried it when we went to the customer and asked them to upgrade from version nine to version eleven. According to theory, if we want to upgrade from version 9 to version 11, we must first go from 9 to 10.4 and then to 11. But we did R&D, and we were able to export and import IDBs, and we were successful by migrating IDB and upgrading directly from nine to eleven. We succeeded. We were concerned because we were unable to obtain the necessary support. DP is an extremely useful tool. We have many competitors who are pricing better, and we believe that our pricing is higher. They used to customize those based on the product when they just wanted our pricing because I only see most of the licensing team. Because when I was working from HPE to Micro Focus, HPE had hardware as well as licensing, and they used to manage to go through the imagines between hardware and licensing, which was manageable. Micro Focus is purely software, and we don't have that margin where we can reduce the licensing terms or the licensing cost. We lagged because most of them just wanted to go through traditional licensing, they just wanted to go with express licensing because most of the processes were going through virtualization, and so on. We definitely need to improve the price for licensing, in my opinion. I would rate the pricing a three out of five.
Pricing for Micro Focus Data Protector is reasonable.
The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices.
We switched from device licensing to volume-based licensing for Data Protector.
There is a perpetual license involved in addition to support which needs to be renewed annually.
The setup cost is not so large compared with other software, while as far as licensing goes, I suggest one per capacity (Front End TB) if the environment is heterogeneous with both physical and virtual servers.
In terms of licensing, you just pay for the licenses you use. That said, it depends on what you want to do - depending on the functionality you need. With capacity-based licensing, you just pay for the size of the backups, and you have all the functionality that comes with the platform.
The product is reasonably priced. It's not too expensive.
Our licensing is on a capacity basis.
I don't have any insights into the licensing or costs. It's not an aspect of the solution that I handle directly.
This solution is a manager service. We resell this product with the manager service in our private cloud that we provide the customers so for us, it's a good price. However, I do think they should lower the price as there are other, better technologies available.
Recently, we've seen a huge improvement in the licensing team. They're now phenomenal.
The pricing is around $3,000 to $5,000. The charge additionally for support and to scale.
The licensing cost was not annual. We didn't pay any license. We paid when we deployed and we didn't pay for anything after that. There were no additional fees after the initial payment.
For us, the solution is bundled with other HP licenses, so I can't say how much the licensing is exactly. There are no other costs above the standard licensing fee, however.
I would not recommend this product to my colleagues.