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Cisco Duo vs DigiCert PKI Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
59
Ranking in other categories
Single Sign-On (SSO) (2nd), ZTNA as a Service (6th), Cisco Security Portfolio (6th), Multi-Factor Authentication (MFA) (1st)
DigiCert PKI Platform
Ranking in Authentication Systems
11th
Average Rating
9.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Authentication Systems category, the mindshare of Cisco Duo is 10.3%, down from 11.1% compared to the previous year. The mindshare of DigiCert PKI Platform is 1.4%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

RyanDeppe - PeerSpot reviewer
Helps reduce the risk of a breach and is easy to deploy and onboard
For our customers, Duo Security is a significant advantage because it provides them with a straightforward method to implement MFA across their entire environment. Moreover, once we delve into the more advanced features of Duo Security, it enables us as a partner to engage in ongoing discussions regarding security strategies with our customers. Initially, we may only introduce them to MFA during the onboarding process. However, as their security strategy evolves, we can leverage Duo to perform additional tasks such as risk-based assessments and deployments, thereby assisting in the development of their security measures. Duo Security helps secure our infrastructure. It serves as our gateway layer of protection, allowing us to understand who is logging in and why. We conduct risk-based assessments on each user to determine whether their actions are appropriate or not. Duo Security is not a comprehensive security solution, but it is undoubtedly a crucial component, a critical layer of security. This aspect resonates with our customers consistently. Their ability to reduce the risk of a breach is of utmost importance. It serves as the primary line of defense. Currently, credential gathering and leaks are widespread in the market. By implementing an MFA solution like Duo Security, we can effectively prevent these issues. When we put a stop to credential harvesting, it becomes much harder for attackers to infiltrate and navigate our network. Therefore, Duo Security acts as an excellent first line of defense. User authentication and device verification are the methods through which we envision our customers navigating in order to prevent identity-based attacks. Initially, when we employ Duo Security, it is a straightforward implementation of multi-factor authentication. As we progress, we enhance security measures by incorporating device risk assessment and potentially even regional assessment. This includes considerations such as whether the login is being attempted from a specific IP address. These gradual enhancements contribute to the establishment of an additional layer of protection. Thus, it is not necessary to implement a completely disruptive strategy right from the start. Instead, it is possible to gradually adopt and integrate this approach, following a crawl, walk, or run methodology. The Duo Security self-service portal helps free up our customers' IT staff time, allowing them to focus on other projects. As a Cisco partner, we have received feedback from our customers that the portal is highly interactive, enabling them to easily navigate and resolve issues. After setting up their Duo environment, we rarely receive callbacks for assistance, as the portal is intuitive and empowers users to handle everything they need on their own. The appealing aspect of Duo Security is its ability to establish trust for every access request, regardless of its origin. It is a cloud-based solution with excellent API integrations. It doesn't matter where or how a user logs in; Duo will be there to protect the user, whether it's through MFA, risk assessment, or similar methods. It is extremely beneficial to our customers that Duo Security considers all resources as external. Our customers frequently inquire about a zero-trust model, and this is a key component of it. Unfortunately, I would love to say that there is a simple solution for zero trust where we can just deploy this solution and be done with it. But that's not the case. It requires a layered approach, and that's what we convey to our customers. Duo Security is definitely a part of that. Duo Security has helped improve our customers' cybersecurity resilience. Internally, it protects our users from accessing sales operations-based environments. Additionally, our customers use it regularly to protect business-critical applications.
Indra Maulana - PeerSpot reviewer
Tailored to the lifecycle management needs of banks
The customer finds value in adopting a platform from Jira, particularly for the ease it brings to their processes, both for on-premises operations and batch processing. Their objective is to create a new customized server specifically designed for generating certificates. This server is intended for the generation of certificates, emphasizing that it is not meant for free domain replacement. The platform of choice for this purpose is Digital One, a product that offers full customization and aligns well with the customer's preference for tailored solutions. The process of certificate issuance from Microsoft's AB involves renewal or replacement every five years. However, an issue arises in that this particular certificate requires renewal annually instead of the standard five-year cycle. The challenge is attributed to personnel changes, where an administrator responsible for the process resigns within the five-year period. To address this, we seek an automated solution that operates seamlessly with a single sign-on approach, eliminating the need for user IDs or passwords. The automation involves approval and subsequent deployment without complexities. Being a partner of DigiSet, we rely on the implementer for support in service deployment, installation, and resolution of any issues that may arise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a good solution for hybrid environments and VPN."
"It provides single-pane-of-glass management, which is pretty easy and straightforward. Because we manage multiple access tiers, it allows us to essentially manage everything from one viewpoint and not have many viewpoints for the same product. This is important because it is a time and resource saver. It also saves us money."
"We like the different ways that it allows you to push notifications to people. It can do text, a phone call, and email. We liked the versatility for all of our different end-users, regardless of their level of understanding of the technology."
"The most valuable features of Duo Security are visibility and OTP authentication. The OTP is very important because it is a self-enrollment feature, you are able to enroll users very quickly with a shorter time period."
"It has definitely reduced embedding. We found a lot of problems with attackers being able to compromise accounts. Now, when they try to access accounts, they are not able to do so because there is an added layer of protection. Once we know that a username and password are compromised, we just reset the password to protect the company."
"Another feature is the single pane of glass management. That's important for analytics and also for troubleshooting. It means there's one place that you go to at least start the troubleshooting process."
"The most valuable feature of Cisco Duo for us is the multi-factor authentication."
"Multifactor authentication is the most valuable feature."
"The most valuable feature is the communication based on PKI certificates."
"I emphasize the importance of automation in Wi-Fi management, particularly in tasks such as certificate renewal. The requirement extends to the ability to generate new certificates from a local server within the data center. There is a need to establish a new server for local certificate issuance and highlights the desire for automation in the deployment process. The emphasis lies in leveraging automated solutions to streamline these operations effectively."
 

Cons

"Sometimes, it's a little harder for customers to adopt."
"The technical engineers in the first line of support should improve their knowledge."
"I would appreciate it if Duo Security could improve its integrations with Windows Hello."
"From an administrative standpoint, I'd love to see it be a little better at remembering a device and location so that I don't have to continually authenticate. That's pretty much it."
"More automation and device insights would be helpful in achieving a seamless single pane of glass. Having the additional capability to streamline processes would also make things better."
"We use Yubikey for pushing it to the phones. Yubikeys can get expensive because people tend to lose those for some reason. Fifty dollars a device is pretty high."
"While two-factor authentication with mobile devices provides a high level of security, it's still not foolproof, as someone could potentially steal your phone. It would be beneficial to have information about the authentication location."
"We first deployed Duo Security for our company with the VPN, and afterward, about a year later, we implemented it for a customer of ours where we offered infrastructure as a service. When I tried to establish a VPN connection through Duo Security, it did not function well on that version, which was the latest one at the time. So, I had to make a copy of the machine and then implement Duo Security with the VPN because it did not function well with the newer version."
"From an automation perspective, PKI is a bit of a debatable topic and can be improved as time demands."
"The customer finds value in adopting a platform from Jira, particularly for the ease it brings to their processes, both for on-premises operations and batch processing. Their objective is to create a new customized server specifically designed for generating certificates. This server is intended for the generation of certificates, emphasizing that it is not meant for free domain replacement. The platform of choice for this purpose is Digital One, a product that offers full customization and aligns well with the customer's preference for tailored solutions.The process of certificate issuance from Microsoft's AB involves renewal or replacement every five years. However, an issue arises in that this particular certificate requires renewal annually instead of the standard five-year cycle. The challenge is attributed to personnel changes, where an administrator responsible for the process resigns within the five-year period. To address this, we seeks an automated solution that operates seamlessly with a single sign-on approach, eliminating the need for user IDs or passwords. The automation involves approval and subsequent deployment without complexities. Us, being a partner of DigiSet, relies on their implementer for support in service deployment, installation, and resolution of any issues that may arise."
 

Pricing and Cost Advice

"Cisco's licensing is always a bit complicated to understand, but the price is fair. It could be more expensive than others, but the way they integrate everything, it has a fair price."
"Cisco has the most expensive products because market leaders tend to charge a lot."
"I only need the solution for IT staff, which makes it relatively cheap. If I deployed it for the whole company, it would be costly, so it depends on the number of users. Duo Security is affordable compared to other products in the segment."
"It falls in line with everything else."
"Duo Security's pricing is good, fair, and very comparable to today's market."
"Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."
"Our licensing fee is currently on an annual basis."
"Its price is reasonable. It is not highly expensive."
"This solution won't cost much, as this would be free with the licensing from Microsoft."
"I would rate it seven for the price."
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Top Industries

By visitors reading reviews
Computer Software Company
25%
Manufacturing Company
8%
Government
6%
Financial Services Firm
6%
Financial Services Firm
16%
Educational Organization
13%
Computer Software Company
13%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Duo Security?
They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.
What is your experience regarding pricing and costs for Duo Security?
The setup cost is reasonable, estimated at around six euros per month.
What do you like most about DigiCert PKI Platform?
I emphasize the importance of automation in Wi-Fi management, particularly in tasks such as certificate renewal. The requirement extends to the ability to generate new certificates from a local ser...
What needs improvement with DigiCert PKI Platform?
The customer finds value in adopting a platform from Jira, particularly for the ease it brings to their processes, both for on-premises operations and batch processing. Their objective is to create...
 

Also Known As

Duo Security
DigiCert PKI, Symantec Managed PKI Service
 

Overview

 

Sample Customers

Information Not Available
paypal, verizon, cloudflare
Find out what your peers are saying about Cisco Duo vs. DigiCert PKI Platform and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.