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DigiCert PKI Platform vs Fortinet FortiAuthenticator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024
 

Categories and Ranking

DigiCert PKI Platform
Ranking in Authentication Systems
11th
Average Rating
9.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Fortinet FortiAuthenticator
Ranking in Authentication Systems
3rd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
59
Ranking in other categories
Single Sign-On (SSO) (6th), Identity Management (IM) (7th), Multi-Factor Authentication (MFA) (3rd)
 

Mindshare comparison

As of December 2024, in the Authentication Systems category, the mindshare of DigiCert PKI Platform is 1.5%, up from 1.4% compared to the previous year. The mindshare of Fortinet FortiAuthenticator is 8.4%, up from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Indra Maulana - PeerSpot reviewer
Tailored to the lifecycle management needs of banks
The customer finds value in adopting a platform from Jira, particularly for the ease it brings to their processes, both for on-premises operations and batch processing. Their objective is to create a new customized server specifically designed for generating certificates. This server is intended for the generation of certificates, emphasizing that it is not meant for free domain replacement. The platform of choice for this purpose is Digital One, a product that offers full customization and aligns well with the customer's preference for tailored solutions. The process of certificate issuance from Microsoft's AB involves renewal or replacement every five years. However, an issue arises in that this particular certificate requires renewal annually instead of the standard five-year cycle. The challenge is attributed to personnel changes, where an administrator responsible for the process resigns within the five-year period. To address this, we seek an automated solution that operates seamlessly with a single sign-on approach, eliminating the need for user IDs or passwords. The automation involves approval and subsequent deployment without complexities. Being a partner of DigiSet, we rely on the implementer for support in service deployment, installation, and resolution of any issues that may arise.
Rias_Majeed - PeerSpot reviewer
Once configured properly, it runs smoothly with minimal potential for misconfiguration and enhances security by providing two-factor authentication
Customer service and support are helpful, but in the last few years, I've found that the first-level support isn't able to understand the issue. They escalate to the tier-two level, who are able to resolve it. On the first level, it takes time. Maybe they have grown too big and aren't able to give each network the unique attention it deserves. We customize some implementations, and at that time, they're not able to help because the people supporting are new and not from the field. The training seems fine, but in practice, it's different. Their support is not that great anymore. A little arrogance is there. It doesn't qualify them very well if there's arrogance in their communication. They do not understand the issue. That's why you're coming back to support. For example, one issue I'm facing is when a person leaves the organization without handing over details. They'll send an email to that person, but that person is not available. How are you going to access this email? These are a few instances where we are finding it difficult, and they take more than a week or two to resolve some issues. Their support used to be very good, but now that they're on top, they're not as responsive at the first-level support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the communication based on PKI certificates."
"I emphasize the importance of automation in Wi-Fi management, particularly in tasks such as certificate renewal. The requirement extends to the ability to generate new certificates from a local server within the data center. There is a need to establish a new server for local certificate issuance and highlights the desire for automation in the deployment process. The emphasis lies in leveraging automated solutions to streamline these operations effectively."
"The initial setup of Fortinet FortiAuthenticator is easy."
"The implementation has significantly improved access management within our organization."
"Fortinet FortiAuthenticator is an easy-to-use solution."
"FortiAuthenticator is easy to use."
"The integration into tools, including CI/CD pipelines, is easy and handy."
"The initial setup is a valuable point on Fortinet products. Most of the time, putting the theory into practice on the devices is quite friendly and straightforward. As long as you can read English you can find your way around the solution and make it work. This is a high value point on Fortinet - the way everything is laid out in the web UI is user-friendly and quite straightforward. The UI is quite simple."
"Features the addition and removal of access as needed for the VPN."
"Enables easy integration, allowing for 2FA with our VPN."
 

Cons

"From an automation perspective, PKI is a bit of a debatable topic and can be improved as time demands."
"The customer finds value in adopting a platform from Jira, particularly for the ease it brings to their processes, both for on-premises operations and batch processing. Their objective is to create a new customized server specifically designed for generating certificates. This server is intended for the generation of certificates, emphasizing that it is not meant for free domain replacement. The platform of choice for this purpose is Digital One, a product that offers full customization and aligns well with the customer's preference for tailored solutions.The process of certificate issuance from Microsoft's AB involves renewal or replacement every five years. However, an issue arises in that this particular certificate requires renewal annually instead of the standard five-year cycle. The challenge is attributed to personnel changes, where an administrator responsible for the process resigns within the five-year period. To address this, we seeks an automated solution that operates seamlessly with a single sign-on approach, eliminating the need for user IDs or passwords. The automation involves approval and subsequent deployment without complexities. Us, being a partner of DigiSet, relies on their implementer for support in service deployment, installation, and resolution of any issues that may arise."
"There is a room for improvement. The log is a bit difficult to access, and searching the log codes is also a bit difficult. So it would be much better if, when we open a log, it could provide detailed information about errors, reasons for failure, and such."
"No SMS gateway from the ISP"
"The technical support team is bad."
"It can not use SQL to query FortiAnalyzer directly."
"FortiAuthenticator's interface could be better."
"I would like to see more security features in reference to identity login or identity identification."
"The product must provide 2FA for applications."
"The solution could be more automated. It should be able to let me automate a lot of things so that what normally is done as a matter of manual processes can be handled quicker. Slow integrations can be taken up/out if there was more automation."
 

Pricing and Cost Advice

"I would rate it seven for the price."
"This solution won't cost much, as this would be free with the licensing from Microsoft."
"We pay for licensing on a yearly basis."
"When we buy the Fortinet FortiAuthenticator device there is a comparison between price and security."
"You can pay as you go with them. You purchase a base license and add to it as needed."
"The solution is not very expensive."
"I rate the product price as two or three on a one-to-ten scale, where one is expensive, and ten is cheap."
"Between paying them to help with the configuration, the box itself, and the support, it came to like $12,500, including a three-year service agreement."
"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a seven."
"The licensing structure is cost-effective for us compared to some of the other solutions that have recurring monthly costs."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Educational Organization
13%
Computer Software Company
11%
Manufacturing Company
6%
Computer Software Company
18%
Government
8%
Financial Services Firm
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about DigiCert PKI Platform?
I emphasize the importance of automation in Wi-Fi management, particularly in tasks such as certificate renewal. The requirement extends to the ability to generate new certificates from a local ser...
What needs improvement with DigiCert PKI Platform?
The customer finds value in adopting a platform from Jira, particularly for the ease it brings to their processes, both for on-premises operations and batch processing. Their objective is to create...
What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
The cost of FortiAuthenticator is rated high due to market conditions. Nevertheless, I rated its cost an eight on a scale of one to ten.
What needs improvement with Fortinet FortiAuthenticator?
The technical support could be improved as some staff lacks the necessary knowledge to assist effectively.
 

Also Known As

DigiCert PKI, Symantec Managed PKI Service
FortiAuthenticator
 

Learn More

 

Overview

 

Sample Customers

paypal, verizon, cloudflare
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about DigiCert PKI Platform vs. Fortinet FortiAuthenticator and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.