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Cisco Intersight vs IBM SevOne Network Performance Management (NPM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Cisco Intersight offers cost-effective ROI by reducing workload, simplifying operations, and promoting network and storage consolidation.
Sentiment score
7.4
IBM SevOne enhances network monitoring and issue resolution, ensuring cost efficiency and improved operational performance for businesses.
It simplifies the onboarding of new hardware, reducing time spent on manual installations and configurations.
 

Customer Service

Sentiment score
7.2
Cisco Intersight support is professional and knowledgeable, with varying experiences due to contract specifics and engineer interactions.
Sentiment score
8.0
IBM SevOne NPM customer service is praised for responsiveness, expertise, friendly communication, fast response, and handling complex cases effectively.
For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX.
Cisco technical support is helpful.
Cisco provides better support than anyone else.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
 

Scalability Issues

Sentiment score
7.8
Cisco Intersight is highly scalable, easily adjusts to needs, efficiently manages domains, and simplifies cloud-based scaling for growth.
Sentiment score
8.1
IBM SevOne NPM offers scalable, flexible network monitoring, easily integrating devices and expanding for diverse business sizes and needs.
I rate its scalability a ten out of ten due to its capability to manage multiple domains and automate service requests.
It is suitable for small, medium, and enterprise-level companies.
 

Stability Issues

Sentiment score
7.3
Cisco Intersight is mostly stable but requires improved upgrades and technical guidance, with occasional issues after new features.
Sentiment score
7.9
IBM SevOne NPM is stable and reliable, with most issues arising from non-SevOne components or specific scenarios.
It is always accessible online, secure, and allows access from any location, following strict authentication standards.
Some steps are not included in the official documentation, which can create challenges.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
 

Room For Improvement

Cisco Intersight needs improvements in usability, integration, automation, and hybrid cloud management, with enhanced AI and microservices support.
IBM SevOne struggles with upgrade complexity, reporting detail, integration, visualization, and seeks enhanced analytics and cloud monitoring improvements.
It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like ChatGPT.
There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment.
More products should be made compatible with iWORK, including more software and hardware.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
 

Setup Cost

Cisco Intersight offers balanced, value-driven pricing with straightforward licensing, optional free monitoring, and cost-effective discounts for enterprises.
IBM SevOne NPM provides scalable, flexible licensing, though upfront costs can be high; negotiation is advised for cost management.
The pricing is fair and reasonable, particularly for enterprises.
The pricing mechanism sounds fair.
 

Valuable Features

Cisco Intersight integrates tools, automates workflows, optimizes workloads, and simplifies management with advanced analytics for efficient data center operations.
IBM SevOne NPM offers scalable, real-time monitoring with integration, alerting, and reporting for proactive network management and optimization.
It provides visibility into other products and storage, and is beneficial for environments where Cisco and other vendors coexist, allowing full visibility of the entire infrastructure.
This solution has provided time savings and required fewer people to operate this tool, rather than direct cost savings.
Currently, the tool performs necessary functions such as uploading logs and automatically raising incidents when there is an outage or hardware failure.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
 

Categories and Ranking

Cisco Intersight
Ranking in IT Infrastructure Monitoring
18th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Cloud Management (12th)
IBM SevOne Network Performa...
Ranking in IT Infrastructure Monitoring
43rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Network Monitoring Software (37th), Server Monitoring (18th), Log Management (44th), Cloud Monitoring Software (29th)
 

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Cisco Intersight is 2.1%, up from 2.1% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 0.8%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

ItzikLiberman - PeerSpot reviewer
Provides data center management and full infrastructure visibility
Cisco Intersight is a very effective tool for data center infrastructure management. It provides visibility into other products and storage, and is beneficial for environments where Cisco and other vendors coexist, allowing full visibility of the entire infrastructure. We have visibility to other products and storages, some networking. It is also valuable for its integration capabilities with other products.
Grzegorz Nowak - PeerSpot reviewer
Improves infrastructure planning by helping us analyze network traffic
We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…
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Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
848,396 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
36%
Financial Services Firm
8%
Manufacturing Company
7%
Healthcare Company
6%
Financial Services Firm
17%
Manufacturing Company
16%
Computer Software Company
14%
Legal Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco Intersight?
Intersight can validate our environment.
What is your primary use case for Cisco Intersight?
I use it mostly for managing servers and updating their hardware licenses to get the hardware status in the cloud. Mostly, my customers develop Intersight on-premises because there are many restric...
What do you like most about SevOne Network Data Platform?
I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or...
What is your experience regarding pricing and costs for SevOne Network Data Platform?
The tool is not expensive. We were able to negotiate with SevOne on pricing.
What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
 

Also Known As

Intersight
SevOne
 

Overview

 

Sample Customers

EXMAR, RapidScale
ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Find out what your peers are saying about Cisco Intersight vs. IBM SevOne Network Performance Management (NPM) and other solutions. Updated: April 2025.
848,396 professionals have used our research since 2012.