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Cisco Prime [EOL] vs OpenText Network Operations Management comparison

Cisco and OpenText are both solutions in the Network Management Applications category. Additionally, 91% of Cisco users are willing to recommend the solution, compared to 66% of OpenText users who would recommend it.
Cisco Prime [EOL]
Read 35 Cisco Prime [EOL] reviews
    91% willing to recommend
    OpenText Network Operations...
    Read 2 OpenText Network Operations Management reviews
    • 95 Views
    • 40 Comparison Views
    66% willing to recommend
     

    Comparison Buyer's Guide

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    Executive Summary
    We performed a comparison between Cisco Prime [EOL] and OpenText Network Operations Management based on real PeerSpot user reviews.

    Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications.

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    To learn more, read our detailed Network Management Applications Report (Updated: December 2024).
    Buyer's Guide
    Network Management Applications
    December 2024
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    Helped 830,824 peers since 2012

    Review summaries and opinions

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Categories and Ranking

    Cisco Prime [EOL]
    Average Rating
    7.8
    Reviews Sentiment
    6.5
    Number of Reviews
    35
    Ranking in other categories
    No ranking in other categories
    OpenText Network Operations...
    Average Rating
    9.0
    Reviews Sentiment
    8.1
    Number of Reviews
    2
    Ranking in other categories
    Network Management Applications (25th), Network Monitoring Software (94th)
     

    Featured Reviews

    ZeeshanAli1 - PeerSpot reviewer
    Robust, cost-effective, and provides good visibility, but the scalability could improve
    We are extremely satisfied with the reliability and robustness of Cisco Prime Infrastructure, which we have been using for many years. Compared to newer products such as DNS centers or others, it has proven to be much more stable, which is important for large-scale operations. Stability is a primary concern for us, and we are glad that Cisco Prime Infrastructure meets our expectations in that regard. Furthermore, in regards to Legacy Plus new hardware, Cisco Prime has proven to be a reliable and adaptable solution thus far. Not only can it support older hardware, but it also has the capability to handle new features with the latest updates. If we consider new solutions such as DNS Center, we may have to sacrifice some legacy features that we still rely on. We may need to continue using these legacy features for a few more years due to various reasons such as budget constraints or the site not being a high priority. However, if we switch to a new product at this stage, we may lose a lot of the monitoring and other capabilities that we have with Cisco Prime. We have a close relationship with Cisco and understand that they are not prioritizing investments in Cisco Prime as they are encouraging customers to adopt the Cisco DNA Center. This means that we don't anticipate many new features to be added to the product in the future. While we know that we will eventually have to transition to a new solution, in the meantime, we plan to do a quick refresh of our legacy products.
    Read full review
    Mostafa-Hassan - PeerSpot reviewer
    Good integration capabilities, good reliability, and is user-friendly
    NOM Platform provides support to monitor and manage SDN Networks like Cisco ACI. It provides configuration changes and tracking over time to add impact on network routing and performance issues. The solution has very powerful APIs to be integrated with other systems to complete the full image to apply ITIL processes. The NOM Module is just a part of the full image portfolio of ITOM that covers network management integrating natively with other Micro Focus modules like UCMDB (Universal Configuration Management Database), which becomes a single point of truth regarding the configuration items. The OBM (Operations Bridge Management) covers the Manager of Managers role. SMAX (Service Manager and Asset Management X) covers the ITSM in the Micro Focus Portfolio.
    Read full review

    Quotes from Members

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Pros

    "It gives you the ability to upgrade switches remotely, schedule the upgrade time, perform backups, and monitor the health of all networks."
    "What I found most beneficial from Cisco Prime is that it gives you an insight into what your network does, even when you're not actively monitoring what's going on with your network."
    "We use the solution to control the physical service station that is part of the SCADA network. We connect and control them remotely."
    "The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management."
    "The most valuable feature of Cisco Prime is its excellent audio and video conferencing with clear quality and no interruptions."
    "The hardware Cisco provides is excellent. It's a well-made product."
    "The most valuable feature of Cisco Prime is the heat maps."
    "Cisco Prime allows us to do a lot of functions with the users and it is flexible."
    More Cisco Prime [EOL] pros
    "When it comes to customization, Micro Focus is more mature than its competitors."
    "We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."
     

    Cons

    "They can also improve the management of more enterprise devices."
    "If you look at some of the wireless site-survey tools that are available in the commercial space, Cisco should include similar solutions, which would help our on-plant engineers when they're doing a site survey."
    "Some improvements are needed, specifically in the form of more updates and enhancements."
    "Cisco Prime's initial setup is complex."
    "They could consider offering more flexible pricing options for their customers."
    "The solution needs to include centralized management that aligns with the Greenfield network and its focus on real-time, scenario-based applications."
    "This solution could be improved if it could monitor configuration changes."
    "I would rate the scalability of Cisco Prime a six out of ten. To scale up from a hundred to a thousand devices, the platform needs to be rebuilt logically. This process might require a downtime window and may involve changing the hardware or upgrading to a larger appliance."
    More Cisco Prime [EOL] cons
    "Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."
    "It may need a more customizable UI."
     

    Pricing and Cost Advice

    "The product's performance monitoring feature could be more intuitive."
    "I rate the solution's pricing an eight out of ten."
    "The cost is quite high."
    "We update the license every five years."
    "Cisco Prime is an expensive solution."
    "The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
    "If we have a license for Cisco DNA, we can use the same license for Cisco Prime."
    "The product is expensive compared to other vendors in the market."
    More Cisco Prime [EOL] pricing and cost advice
    "Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."
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    Top Industries

    By visitors reading reviews
    Computer Software Company
    16%
    Government
    13%
    Manufacturing Company
    10%
    Educational Organization
    6%
    No data available
     

    Company Size

    By reviewers
    Large Enterprise
    Midsize Enterprise
    Small Business
    No data available
     

    Questions from the Community

    What do you like most about Cisco Prime?
    The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management.
    See all answers
    What needs improvement with Cisco Prime?
    The product's performance monitoring feature could be more intuitive.
    See all answers
    What is your primary use case for Cisco Prime?
    We use Cisco Prime for centralized configuration management backups and monitoring.
    See all answers
    Ask a question
    Earn 20 points
     

    Comparisons

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    Cisco DNA Center vs Cisco Prime [EOL]
    Compared 63% of the time
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    Huawei eSight vs Cisco Prime [EOL]
    Compared 10% of the time
    Aruba Airwave vs Cisco Prime [EOL] Logo
    Aruba Airwave vs Cisco Prime [EOL]
    Compared 9% of the time
    SolarWinds Network Configuration Manager vs Cisco Prime [EOL] Logo
    SolarWinds Network Configuration Manager vs Cisco Prime [EOL]
    Compared 7% of the time
    Fortinet FortiManager vs Cisco Prime [EOL] Logo
    Fortinet FortiManager vs Cisco Prime [EOL]
    Compared 4% of the time
    More Cisco Prime [EOL] Competitors
    ManageEngine OpManager vs OpenText Network Operations Management Logo
    ManageEngine OpManager vs OpenText Network Operations Management
    Compared 100% of the time
    More OpenText Network Operations Management Competitors
     

    Product Reports

    Buyer's Guide
    Cisco Prime [EOL]
    January 2025
    Cisco Prime [EOL] reportDownload Cisco Prime [EOL] product report
    Buyer's Guide
    Network Management Applications
    December 2024
    OpenText Network Operations Management reportDownload OpenText Network Operations Management product report
     

    Also Known As

    Cisco Prime Infrastructure
    Micro Focus Network Operations Management
     

    Learn More

    Cisco
    OpenText
     

    Overview

    Cisco Prime products deliver next-generation management by supporting an intuitive workflow-oriented user experience and integrated lifecycle operations across Cisco architectures, technologies, and networks.

    Network management solutions are continually called onto to adapt to new technologies, while retaining value of existing ones, including: SDNs, multiple connection methods to the cloud and Internet, remote sites, and WiFi networks. All of these technologies require closer collaboration between network engineering and operations because of their dynamic nature, which requires fast and deep understanding of the technologies to operate effectively.

     

    Sample Customers

    Mohawk Industries, Universidad EAFIT, Halton Healthcare
    Information Not Available
    Buyer's Guide
    Network Management Applications
    December 2024
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    We monitor all Network Management Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.