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ManageEngine OpManager vs OpenText Network Operations Management comparison

ManageEngine and OpenText are both solutions in the Network Monitoring Software category. ManageEngine is ranked #9 with an average rating of 8.4, while OpenText is ranked #63 with an average rating of 8.0. ManageEngine holds a 1.7% mindshare in NMS, compared to OpenText’s 0.2% mindshare. Additionally, 83% of ManageEngine users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.
ManageEngine OpManager
Read 51 ManageEngine OpManager reviews
  • 3,326 Views
  • 2,033 Comparison Views
83% willing to recommend
OpenText Network Operations...
Read 3 OpenText Network Operations Management reviews
  • 254 Views
  • 126 Comparison Views
75% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine OpManager and OpenText Network Operations Management compete in the network monitoring solutions space. ManageEngine OpManager has an edge due to its pricing structure and efficient customer support, whereas OpenText Network Operations Management leads with its advanced feature set and comprehensive capabilities.

Features: ManageEngine OpManager provides robust network performance monitoring, fault management, and detailed reporting to ensure effective network operation. OpenText Network Operations Management is equipped with extensive network management capabilities, advanced automation features, and flexible integration options, which are beneficial for large-scale enterprises managing complex network environments.

Room for Improvement: ManageEngine OpManager could enhance its automation capabilities, integrate more advanced analytics tools, and streamline its user interface for improved efficiency. OpenText Network Operations Management could improve by reducing complexity during setup, offering more competitive pricing, and simplifying user navigation to enhance usability.

Ease of Deployment and Customer Service: ManageEngine OpManager offers a straightforward deployment process with efficient customer support that minimizes downtime during implementation. OpenText Network Operations Management, while featuring more complex setup due to its extensive capabilities, provides structured support channels to assist deployment, which might require a longer integration period.

Pricing and ROI: ManageEngine OpManager is noted for providing cost-effective solutions with quick ROI, attributed to its affordable pricing model. In contrast, OpenText Network Operations Management is positioned at a higher price point but delivers substantial ROI justified by its sophisticated features and scalability. ManageEngine, known for being budget-friendly, is suitable for small to mid-sized enterprises, whereas OpenText is optimal for larger enterprises seeking advanced functionality despite the higher cost.

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Buyer's Guide
ManageEngine OpManager vs. OpenText Network Operations Management
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine OpManager
Ranking in Network Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
51
Ranking in other categories
No ranking in other categories
OpenText Network Operations...
Ranking in Network Monitoring Software
63rd
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
Network Management Applications (20th)
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.7%, down from 2.1% compared to the previous year. The mindshare of OpenText Network Operations Management is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

MUBDIUL ISLAM - PeerSpot reviewer
NetFlow monitoring has improved operations but needs better configurations
For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface. When I add the interface, I am confused about which interface is connected to which endpoint. If identifying the interface was easier, it would take less time to configure. Another issue is with threshold values; sometimes, it shows kilobytes (kB) while our threshold is set to gigabytes. This can be confusing. Improving this aspect would be beneficial. In URL monitoring, there is room for enhancement.
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AhmedBahgat - PeerSpot reviewer
Dynamic discovery and effective network topology make IT monitoring valuable
The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine. It covers the entire span of the infrastructure, including servers and network operations. It also adapts well to different environments, showing network topology effectively, making the network monitoring tool quite valuable.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features we found most valuable in ManageEngine OpManager are the probe server and reporting because they're pretty good features."
"We don't have to keep an eye on it; it has a good automation option, which keeps us informed. It gives very less false positives. Overall, a really great product."
"In my three years of experience with OpManager, we haven't encountered any issues. So, I'd rate it a nine out of ten. It's very stable."
"The setup was easy."
"I liked Network Configuration Manager. They had some pretty decent features there, and they also had pretty good monitoring and alerts."
"The solution is scalable."
"The most valuable feature of ManageEngine OpManager makes it easy to monitor all the network alerts on the application."
"I like being able to push configurations to multiple devices. If you have the same configurations for all the branches, it's easier to use ManageEngine OpManager and push configurations at once rather than individually pushing them to each device."
More ManageEngine OpManager pros
"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."
"When it comes to customization, Micro Focus is more mature than its competitors."
"We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."
"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."
 

Cons

"They should add more features to URL monitoring."
"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."
"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."
"It would be great if there were some sort of artificial intelligence feature which would help us make improvements in the network once we find an issue, and do it automatically."
"The solution's reports need to include the number of applications consumed."
"We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."
"We would like link monitoring included. At times we need to monitor those specific links closely."
"If you have a ton of devices, it might slow down a bit."
More ManageEngine OpManager cons
"It may need a more customizable UI."
"The user interface is outdated and needs improvement, especially for service and topology maps."
"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."
"The user interface is outdated and needs improvement, especially for service and topology maps."
 

Pricing and Cost Advice

"The price for ManageEngine OpManager is average."
"The solution is highly affordable"
"The initial cost is low and the add-ons are reasonable."
"ManageEngine OpManager is cheaper than SolarWinds."
"The pricing is moderate."
"The solution's licensing costs are yearly and based on the number of applications."
"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."
"ManageEngine OpManager has a three-tier licensing model."
More ManageEngine OpManager pricing and cost advice
"Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."
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Top Industries

By visitors reading reviews
Educational Organization
35%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ManageEngine OpManager?
The product provides intensive reports.
See all answers
What is your experience regarding pricing and costs for ManageEngine OpManager?
The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.
See all answers
What needs improvement with ManageEngine OpManager?
For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface. When I add the interface, I am co...
See all answers
What is your experience regarding pricing and costs for Micro Focus Network Operations Management?
The price is reasonable based on the agreement.
See all answers
What needs improvement with Micro Focus Network Operations Management?
The user interface is outdated and needs improvement, especially for service and topology maps. The ease of generating dashboards for different situations by users is critical for my environment. I...
See all answers
What is your primary use case for Micro Focus Network Operations Management?
I use the solution as the main vehicle to monitor and alert about events in the IT environment. I use it for IT monitoring.
See all answers
 

Comparisons

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Compared 16% of the time
PRTG Network Monitor vs ManageEngine OpManager Logo
PRTG Network Monitor vs ManageEngine OpManager
Compared 13% of the time
WhatsUp Gold vs ManageEngine OpManager Logo
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Compared 7% of the time
More ManageEngine OpManager Competitors
No data available
 

Product Reports

Buyer's Guide
ManageEngine OpManager
April 2025
ManageEngine OpManager reportDownload ManageEngine OpManager product report
Buyer's Guide
Network Management Applications
April 2025
OpenText Network Operations Management reportDownload OpenText Network Operations Management product report
 

Also Known As

OpManager
Micro Focus Network Operations Management
 

Overview

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

ManageEngine

Network management solutions are continually called onto to adapt to new technologies, while retaining value of existing ones, including: SDNs, multiple connection methods to the cloud and Internet, remote sites, and WiFi networks. All of these technologies require closer collaboration between network engineering and operations because of their dynamic nature, which requires fast and deep understanding of the technologies to operate effectively.

OpenText
 

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Information Not Available
Buyer's Guide
ManageEngine OpManager vs. OpenText Network Operations Management
April 2025
Free Report: ManageEngine OpManager vs. OpenText Network Operations Management
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