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ManageEngine OpManager vs OpenText Network Operations Management comparison

ManageEngine and OpenText are both solutions in the Network Monitoring Software category. ManageEngine is ranked #9 with an average rating of 8.1, while OpenText is ranked #94. ManageEngine holds a 1.9% mindshare in NMS, compared to OpenText’s 0.2% mindshare. Additionally, 83% of ManageEngine users are willing to recommend the solution, compared to 66% of OpenText users who would recommend it.
ManageEngine OpManager
Read 50 ManageEngine OpManager reviews
  • 3,724 Views
  • 2,185 Comparison Views
83% willing to recommend
OpenText Network Operations...
Read 2 OpenText Network Operations Management reviews
  • 260 Views
  • 109 Comparison Views
66% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine OpManager and OpenText Network Operations Management compete in the network monitoring solutions space. ManageEngine OpManager has an edge due to its pricing structure and efficient customer support, whereas OpenText Network Operations Management leads with its advanced feature set and comprehensive capabilities.

Features: ManageEngine OpManager provides robust network performance monitoring, fault management, and detailed reporting to ensure effective network operation. OpenText Network Operations Management is equipped with extensive network management capabilities, advanced automation features, and flexible integration options, which are beneficial for large-scale enterprises managing complex network environments.

Room for Improvement: ManageEngine OpManager could enhance its automation capabilities, integrate more advanced analytics tools, and streamline its user interface for improved efficiency. OpenText Network Operations Management could improve by reducing complexity during setup, offering more competitive pricing, and simplifying user navigation to enhance usability.

Ease of Deployment and Customer Service: ManageEngine OpManager offers a straightforward deployment process with efficient customer support that minimizes downtime during implementation. OpenText Network Operations Management, while featuring more complex setup due to its extensive capabilities, provides structured support channels to assist deployment, which might require a longer integration period.

Pricing and ROI: ManageEngine OpManager is noted for providing cost-effective solutions with quick ROI, attributed to its affordable pricing model. In contrast, OpenText Network Operations Management is positioned at a higher price point but delivers substantial ROI justified by its sophisticated features and scalability. ManageEngine, known for being budget-friendly, is suitable for small to mid-sized enterprises, whereas OpenText is optimal for larger enterprises seeking advanced functionality despite the higher cost.

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To learn more, read our detailed ManageEngine OpManager vs. OpenText Network Operations Management Report (Updated: January 2025).
Buyer's Guide
ManageEngine OpManager vs. OpenText Network Operations Management
January 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine OpManager
Ranking in Network Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
No ranking in other categories
OpenText Network Operations...
Ranking in Network Monitoring Software
94th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Network Management Applications (25th)
 

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.9%, down from 2.0% compared to the previous year. The mindshare of OpenText Network Operations Management is 0.2%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Tanveer Khalid - PeerSpot reviewer
Offers automation capabilities, ability to manage the entire network, and provides real-time monitoring of network utilization
For network performance, there are so many tools in OpManager for your network. You can manage your servers and processes as well. Processes are the Windows services running in the background. They are what you see in the task manager when you check how many are being run by Windows or the machine. OpManager can manage these processes. If one isn't running, you can reboot or start it or write a script for the situation. For example, if there's a server issue at night, a rule will automatically run in the background and reboot the services. OpManager will do all of that, and the services will come back online. It can resolve those types of issues on its own. And it's automated.
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Mostafa-Hassan - PeerSpot reviewer
Good integration capabilities, good reliability, and is user-friendly
NOM Platform provides support to monitor and manage SDN Networks like Cisco ACI. It provides configuration changes and tracking over time to add impact on network routing and performance issues. The solution has very powerful APIs to be integrated with other systems to complete the full image to apply ITIL processes. The NOM Module is just a part of the full image portfolio of ITOM that covers network management integrating natively with other Micro Focus modules like UCMDB (Universal Configuration Management Database), which becomes a single point of truth regarding the configuration items. The OBM (Operations Bridge Management) covers the Manager of Managers role. SMAX (Service Manager and Asset Management X) covers the ITSM in the Micro Focus Portfolio.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The alerting feature has improved our organization. We can create multiple alerts and refine them to how we need to use them."
"The application monitoring is the solution's most valuable feature."
"The solution is scalable."
"The most valuable feature is the network-related reporting."
"The uptime and monitoring are valuable to us because we need to monitor the uptime of our services, the memory, and the CPUs."
"We have found the solution to be stable."
"I like being able to push configurations to multiple devices. If you have the same configurations for all the branches, it's easier to use ManageEngine OpManager and push configurations at once rather than individually pushing them to each device."
"We find the networking aspect of this solution to be the most valuable."
More ManageEngine OpManager pros
"When it comes to customization, Micro Focus is more mature than its competitors."
"We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."
 

Cons

"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."
"Real user and UI monitoring are not practical."
"The licensing model is confusing."
"We would like link monitoring included. At times we need to monitor those specific links closely."
"The pricing could be cheaper. The initial integration does cost a bit."
"There needs to be improvements to make the solution capable of supporting more devices, and it would be good to see an option for automatic deployment."
"The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc."
"ManageEngine OpManager could improve by having a better cloud presence."
More ManageEngine OpManager cons
"It may need a more customizable UI."
"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."
 

Pricing and Cost Advice

"The tool's licensing costs are yearly."
"The pricing is moderate."
"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."
"The solution is highly affordable"
"The initial cost is low and the add-ons are reasonable."
"It is reasonably priced."
"The solution's licensing costs are yearly and based on the number of applications."
More ManageEngine OpManager pricing and cost advice
"Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."
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Top Industries

By visitors reading reviews
Educational Organization
55%
Computer Software Company
9%
Financial Services Firm
5%
Manufacturing Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ManageEngine OpManager?
The product provides intensive reports.
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What is your experience regarding pricing and costs for ManageEngine OpManager?
The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.
See all answers
What needs improvement with ManageEngine OpManager?
The product has only basic functionalities. It is not like SolarWinds. The data provided by the tool is not accurate. SolarWinds is more accurate.
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Comparisons

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Compared 16% of the time
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Compared 11% of the time
SCOM vs ManageEngine OpManager Logo
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Compared 8% of the time
ThousandEyes vs ManageEngine OpManager Logo
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Compared 2% of the time
More ManageEngine OpManager Competitors
No data available
 

Product Reports

Buyer's Guide
ManageEngine OpManager
January 2025
ManageEngine OpManager reportDownload ManageEngine OpManager product report
Buyer's Guide
Network Management Applications
December 2024
OpenText Network Operations Management reportDownload OpenText Network Operations Management product report
 

Also Known As

OpManager
Micro Focus Network Operations Management
 

Learn More

ManageEngine
OpenText
 

Overview

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

Network management solutions are continually called onto to adapt to new technologies, while retaining value of existing ones, including: SDNs, multiple connection methods to the cloud and Internet, remote sites, and WiFi networks. All of these technologies require closer collaboration between network engineering and operations because of their dynamic nature, which requires fast and deep understanding of the technologies to operate effectively.

 

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Information Not Available
Buyer's Guide
ManageEngine OpManager vs. OpenText Network Operations Management
January 2025
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