We performed a comparison between Cisco Prime and ExtremeCloud IQ based on real PeerSpot user reviews.
Find out in this report how the two Network Management Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We use this solution to troubleshoot our wireless systems, specifically regarding signal strength."
"The most valuable is the assistance for network support."
"Has a good wireless heatmap and search management features."
"The technical support team is very good."
"The solution helps with the management and support of the enterprise network."
"The most valuable feature of Cisco Prime is its excellent audio and video conferencing with clear quality and no interruptions."
"The solution provides data that allows us to time travel through logs and perform remote operations or troubleshooting."
"Cisco Prime can help customers fix their Wi-Fi issues with scientific and digital data."
"It's extremely easy to deploy. Even our access points are behind the net, not using real, public IP. We can easily add to the cloud. For deployment, we just need to let the access point take the DSCP from IP and then, even if it's not a requirement, we can see the serial number from the access points and add the serial number to the cloud directly."
"Whenever I have a concern, question, or just need a refresher the helpful staff at AeroHive is there to help me. By far, the ]best relationship I have ever had with a vendor."
"Its configuration and deployment are the most valuable."
"ExtremeCloud IQ is integrated with the Ekahau tool so that you can log in to the ExtremeCloud IQ portal, upload the cloud plans, draw all the interiors, and plan the APs with the real-time AP position."
"HiveManager is extremely easy to use for anyone with little network experience."
"The tech who handles Extreme IQ tells me it's easy to use and learn. He felt like it was pretty intuitive. It comes with solid training materials. He also has talked about the security features that give you as much or as little control as you want."
"The cloud-based controller through HiveManager is its most valuable feature. I can manage and configure changes to my access points from anywhere."
"The support organization behind this product is extremely professional."
"Some improvements are needed, specifically in the form of more updates and enhancements."
"I rate Cisco Prime seven out of 10 for affordability. All Cisco solutions are expensive."
"Cisco can only be used for Cisco environments and is not compatible with other vendors."
"I would love for Cisco Prime to show bandwidth usage and consumption, but I can't monitor bandwidth usage at a given time."
"The reporting could be simplified and the information made clearer to the user."
"We would like to see the inclusion of detailed alerts."
"They could consider offering more flexible pricing options for their customers."
"It should be able to monitor Palo Alto, Juniper, and Check Point products - not just Cisco solutions."
"I would like to see more security features such as NAC integrated to the solution. This would allow customers to be able to control all other users under one dashboard."
"Need port aggregation on the 2384 switches to take full advantage of ac on the APs. I understand that is on their product road map."
"Their firewall configuration gets funky and it can be difficult to understand."
"They can improve just the onboarding process. More user information about the introduction to the product would be helpful. It would be good if they have a better user introduction to the new product because it is different than the prior version."
"The Virtual Appliance crashed once while doing an upgrade. The good thing here is, even if the management system fails, all our networks and features still remain 100% stable and working."
"ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN."
"An area for improvement in ExtremeCloud IQ is its technical support. Support could be better, especially when you need help concerning ExtremeCloud IQ and WinG."
"The licensing model could be improved."
Cisco Prime is ranked 2nd in Network Management Applications with 35 reviews while ExtremeCloud IQ is ranked 5th in Network Management Applications with 73 reviews. Cisco Prime is rated 7.8, while ExtremeCloud IQ is rated 8.6. The top reviewer of Cisco Prime writes "Robust, cost-effective, and provides good visibility, but the scalability could improve". On the other hand, the top reviewer of ExtremeCloud IQ writes "Robust stability for maximizing network efficiency and security". Cisco Prime is most compared with Cisco DNA Center, SolarWinds Network Configuration Manager, Aruba Airwave, Huawei eSight and Juniper Mist Wired Assurance, whereas ExtremeCloud IQ is most compared with Cisco Meraki Wireless LAN, Ubiquiti Wireless, Mist AI and Cloud, Aruba Wireless and Aruba Instant. See our Cisco Prime vs. ExtremeCloud IQ report.
See our list of best Network Management Applications vendors.
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