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ExtremeCloud IQ vs Mist AI and Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
75
Ranking in other categories
Network Management Applications (9th), Network Access Control (NAC) (11th), Intrusion Detection and Prevention Software (IDPS) (20th)
Mist AI and Cloud
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
21
Ranking in other categories
Wireless LAN (8th)
 

Mindshare comparison

ExtremeCloud IQ and Mist AI and Cloud aren’t in the same category and serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 3.0%, down 3.4% compared to last year.
Mist AI and Cloud, on the other hand, focuses on Wireless LAN, holds 2.7% mindshare, down 3.6% since last year.
Network Management Applications
Wireless LAN
 

Featured Reviews

Sriman L - PeerSpot reviewer
One of the best cloud-based wireless solutions that helps manage multiple APs from a single dashboard across multiple locations
ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed. Sometimes, AP details, like the AP firmware and the AP hostname, are not updating properly because of a few bugs in the current version, which they might fix in the next version. Compared to the central and other cloud solutions, a couple of bugs still running on these portals need to be rectified. For ExtremeCloud IQ's next releases, I expect to get all the users and the events alerts. Also, if any AP goes down, I should be able to do some scheduled reports specific to the site because it is currently in beta. If any AP goes offline, that's an event. If you want to do the filter for a specific site event, we don't have that filter option. I expect specific site-level and category-level events and alert filters to get reports.
ALEXANDRE VIANNA - PeerSpot reviewer
Scalable and AI-driven automation helps in quick implementation
I have a global customer who wants to start the design phase in a big warehouse, but we do not have the equipment to do a site survey. I need support for the access point to implement in a freezer area. I do not have it. The customer tried to send one piece of equipment to Brazil. However, we had a problem because the customer needed to implement it in three months, and it took two months to send one equipment to Brazil.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows me to see APs and clients that are having issues, allowing for faster support response and less downtime."
"Whenever I have a concern, question, or just need a refresher the helpful staff at AeroHive is there to help me. By far, the ]best relationship I have ever had with a vendor."
"App and firewall security at the AP."
"ExtremeCloud IQ is a complete package with the pilot and the co-pilot feature that gives me full visibility of the network."
"The cloud-based controller through HiveManager is its most valuable feature. I can manage and configure changes to my access points from anywhere."
"Everything can be seen from the dashboard."
"The HiveManager integration with the VPN Gateway is awesome."
"The tech who handles Extreme IQ tells me it's easy to use and learn. He felt like it was pretty intuitive. It comes with solid training materials. He also has talked about the security features that give you as much or as little control as you want."
"The cost is the most valuable aspect of this solution."
"The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building."
"AI-driven automation helps implement the solution quickly."
"Mist AI and Cloud have definitely improved the functioning of our organization. The access to the Internet, including its speed and reliability, has significantly improved."
"The AI deployment process involves adding access points and placing them in the designated area. The AI system automatically adjusts channel selection and transmission power without any issues with stability or throughput. It has improved network performance."
"If you compare wired versus wireless, it's convenient. You don't need to have one place for connectivity. You can move around and it's easier. Sometimes it's a hassle to work with wires, which is why wireless is so convenient."
"Multi PSK (Pre-shared Key) is a very good feature in the solution...Stability-wise, I rate the solution a ten out of ten."
"I have a very good experience with the solution. Scalability-wise, I rate the solution a ten out of ten."
 

Cons

"From our perspective, we would love to see Aerohive provide faster feature enhancement in their Virtual Appliance to match the features with the cloud solution more quickly."
"We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue."
"Their firewall configuration gets funky and it can be difficult to understand."
"A room for improvement in ExtremeCloud IQ is roaming. My team is facing roaming issues with the solution, particularly when using VoIP over WiFi. For example, VoIP sometimes breaks when you walk around the customer site. In terms of what I'd like to see in the next release of the solution, right now, the inventory for ExtremeCloud IQ is awful. There's no stock, and you must wait a year and a half for new stocks. It's awful."
"We'd like to have a cloud dashboard from which we can see all devices."
"I would like to see more security features such as NAC integrated to the solution. This would allow customers to be able to control all other users under one dashboard."
"Pricing could be improved. It could be lower."
"I know a school district, a big school district of mine, ripped out Extreme due to inefficiencies. It was the guest network that can be a struggle. They tried to differentiate between their primary network, and then offer a secondary."
"The solution has various licensing policies. It will be easy to use if it is an open single license."
"There is no local support for Mist in Brazil."
"Regarding opportunities for improvement in Mist, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option."
"The user experience should be improved. It's not user-friendly."
"There could be more integration."
"Mist AI and Cloud should improve its integrations."
"Sometimes it takes a lot of time for the access point to connect with the cloud."
"The inter-functionality with other vendors was a negative for us."
 

Pricing and Cost Advice

"Buy near the end of Q4 in order to get a deal."
"I did a multi-year license. It was a three-year license. It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale."
"Bring the cost down."
"For example, if you compare Aruba vs Aerohive, you need to check which licences from Aruba you need to match the functionality of Aerohive (usually you need at least three types of licences and a controller with redundancy). The same goes with Cisco, where you need buy additional licences for central management, firewall, spectral analysis, WIPS, PPSK, etc. Aerohive has a very simple model - one licence for all the functionalities - and you can believe that there are many. One licence makes it easy to maintain, scale, renew and you can plan your costs 10 years in advance."
"The product pricing is reasonable."
"ExtremeCloud IQ's pricing is high."
"It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."
"Although the pricing is a bit high, I consider Aerohive to be well worth the money."
"The price of Mist AI and Cloud is approximately 20 percent less than competitors, such as Aruba and Cisco. However, Cisco has a lifetime warranty for its solutions."
"The custom licensing is a little bit expensive and I would rate it 7.5 out of 10."
"The price is about the same compared to other vendors. There is an add-on license, but it's up to you if you want to buy it or not."
"The solution's price is too high for the end-users. My customers pay 1,000 USD towards the licensing cost of the solution every year."
"Depending on the features, I think it's quite reasonably priced, especially considering the facilities of the product."
"The annual cost is a significant issue for us, and it notably contributes to the overall price. We have a customer with nearly fifty-eight access points in a multifunctional building, and while the setup was relatively simple, the yearly licensing cost is substantial. For the specific features we utilize, the licensing amounts to about forty thousand euros annually. This is not a trivial expense and significantly impacts the overall cost, making it quite high."
"The solution is expensive in Brazil."
"Mist AI and Cloud is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
10%
Government
9%
Manufacturing Company
8%
Educational Organization
29%
Computer Software Company
18%
Retailer
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
The price is very high in Brazil because of the high tax. The solution is expensive in Brazil.
What needs improvement with Mist AI and Cloud?
Most of our customers are global companies. There is no local support for Mist in Brazil. There is no equipment for trial. It's very difficult to sell or implement the product. I need a box with me...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
Mist Access Points
 

Learn More

 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications. Updated: December 2024.
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