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ExtremeCloud IQ vs Mist AI and Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
ExtremeCloud IQ enhances productivity by simplifying management, stabilizing Wi-Fi, reducing costs, and offering quick deployment for business growth.
Sentiment score
8.3
Mist AI and Cloud provide reliable, cost-saving solutions with competitive pricing and benefits for Cisco-certified users.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
 

Customer Service

Sentiment score
7.8
ExtremeCloud IQ offers efficient, responsive customer service with knowledgeable support, though some find documentation and resources lacking compared to competitors.
Sentiment score
7.1
Mist AI and Cloud's customer service has mixed reviews, citing fast support yet issues with reachability and response times.
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
 

Scalability Issues

Sentiment score
8.0
ExtremeCloud IQ offers scalable, seamless network expansion with cloud-based architecture, supporting high-density and smaller-scale applications efficiently.
Sentiment score
8.5
Mist AI Cloud excels in scalability and flexibility, ideal for enterprises managing numerous access points with automatic optimizations.
In terms of scalability, Mist AI and Cloud is scalable.
I would rate scalability at nine out of ten.
 

Stability Issues

Sentiment score
7.6
ExtremeCloud IQ is stable, with minor firmware issues; updates improve reliability, with newer bands performing well and occasional reboots needed.
Sentiment score
8.3
Mist AI and Cloud are praised for stability, fault-tolerance, and dependability, enhanced by redundancy, AI, and efficient updates.
It requires some time to update, which affects real-time management.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
 

Room For Improvement

ExtremeCloud IQ needs improvements in UI, stability, performance, security, support, and pricing to meet user and market expectations.
Enhancements in configuration, integration, and support are needed for Mist AI, Cloud, and third-party device compatibility.
I needed deep details and more thorough resources.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.
 

Setup Cost

ExtremeCloud IQ is competitively priced, offering flexible licensing and reasonable support costs, especially advantageous for educational institutions.
Mist AI offers competitive pricing, though significant licensing and setup costs, with varied pricing impacts in different regions.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
 

Valuable Features

ExtremeCloud IQ excels with centralized management, AI analytics, seamless scalability, and integration with planning tools for efficient networking.
Mist AI and Cloud streamline operations with AI automation, troubleshooting, and enhanced networking for efficient, cost-effective management.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
 

Categories and Ranking

ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
76
Ranking in other categories
Network Management Applications (10th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)
Mist AI and Cloud
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
23
Ranking in other categories
Wireless LAN (13th)
 

Mindshare comparison

ExtremeCloud IQ and Mist AI and Cloud aren’t in the same category and serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 2.9%, down 3.1% compared to last year.
Mist AI and Cloud, on the other hand, focuses on Wireless LAN, holds 2.2% mindshare, down 3.3% since last year.
Network Management Applications
Wireless LAN
 

Featured Reviews

Sriman L - PeerSpot reviewer
One of the best cloud-based wireless solutions that helps manage multiple APs from a single dashboard across multiple locations
ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed. Sometimes, AP details, like the AP firmware and the AP hostname, are not updating properly because of a few bugs in the current version, which they might fix in the next version. Compared to the central and other cloud solutions, a couple of bugs still running on these portals need to be rectified. For ExtremeCloud IQ's next releases, I expect to get all the users and the events alerts. Also, if any AP goes down, I should be able to do some scheduled reports specific to the site because it is currently in beta. If any AP goes offline, that's an event. If you want to do the filter for a specific site event, we don't have that filter option. I expect specific site-level and category-level events and alert filters to get reports.
RahulSivanandan - PeerSpot reviewer
Analytics and automation simplify wireless management and proactive troubleshooting
The analytics part of Mist AI and Cloud is really helpful, including correlation and event analysis. These features make Mist AI and Cloud stand out in the market. The automation capabilities are quite impressive, making it easy to manage and maintain. Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise. Additionally, the platform is easy to deploy.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
10%
Comms Service Provider
9%
Manufacturing Company
9%
Educational Organization
30%
Computer Software Company
16%
Financial Services Firm
6%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
The price is very high in Brazil because of the high tax. The solution is expensive in Brazil.
What needs improvement with Mist AI and Cloud?
There are many aspects of AI, and how acquisitions are proceeding, particularly between Juniper and Aruba, remains unclear. From a Juniper perspective, there is a need for further improvements in t...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
Mist Access Points
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications. Updated: April 2025.
850,671 professionals have used our research since 2012.