ExtremeCloud IQ vs Mist AI and Cloud comparison

The compared Extreme and Juniper solutions aren't in the same category. Extreme is ranked #9 in NMA , with an average rating of 8.0, and holds a 2.9% mindshare in the category. Juniper is ranked #9 in Wireless LAN , with an average rating of 8.7, and holds a 2.8% mindshare. Additionally, 97% of Extreme users are willing to recommend the solution, compared to 76% of Juniper users who would recommend it.

ExtremeCloud IQ

Read 75 ExtremeCloud IQ reviews

673 Views
481 Comparison Views

97% willing to recommend

Mist AI and Cloud

Read 21 Mist AI and Cloud reviews

5,900 Views
4,148 Comparison Views

76% willing to recommend

ExtremeCloud IQ

Mist AI and Cloud

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ExtremeCloud IQ and Mist AI and Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Cisco, Fortinet, HPE Aruba Networking and others in Network Management Applications.

To learn more, read our detailed Network Management Applications Report (Updated: November 2024).

Buyer's Guide

Network Management Applications

November 2024

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Categories and Ranking

ExtremeCloud IQ

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Management Applications (9th), Network Access Control (NAC) (11th), Intrusion Detection and Prevention Software (IDPS) (20th)

Mist AI and Cloud

Average Rating

7.8

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Wireless LAN (9th)

Mindshare comparison

ExtremeCloud IQ and Mist AI and Cloud aren’t in the same category and serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 2.9%, down 3.4% compared to last year.
Mist AI and Cloud, on the other hand, focuses on Wireless LAN, holds 2.8% mindshare, down 3.8% since last year.

Network Management Applications

Wireless LAN

Featured Reviews

KristianLarsen

Senior Consultant at Mikla IT

Helps resolve network-related issues quickly and is reasonably priced

The tool has both advantages and weaknesses because it has several pieces of software on which it has been working because of buyouts. The tool has several branches of software versions, and you can consolidate it into ExtremeCloud, but it also has the disadvantage that sometimes people can get issues because the software on the hardware is different than they expected, especially if it is not converted to the tool used. The tool has simplified things, but it also adds a complexity that sometimes stumps some users. In the future, I think the tool’s onboarding setup of a new tenant could be smoother or faster. I also think that they could provide a simpler setup for first-level support so that it can be easier for them to have a support dashboard that would help them. I am talking about customer support organizations, so you usually have a high turnaround, but you need to have something that is easier to use and where you don't need so much training.

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ALEXANDRE VIANNA

CTO at Redeswirelessbrasil

Scalable and AI-driven automation helps in quick implementation

I have a global customer who wants to start the design phase in a big warehouse, but we do not have the equipment to do a site survey. I need support for the access point to implement in a freezer area. I do not have it. The customer tried to send one piece of equipment to Brazil. However, we had a problem because the customer needed to implement it in three months, and it took two months to send one equipment to Brazil.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Whenever I have a concern, question, or just need a refresher the helpful staff at AeroHive is there to help me. By far, the ]best relationship I have ever had with a vendor."

"The feature that I like to most is unified management in a multitenant environment, where we can manage all our customers with thousands of devices (routers, switches, VPNs, and APs)."

"The support organization behind this product is extremely professional."

"It is a scalable solution."

"HiveManager is extremely easy to use for anyone with little network experience."

"It allows me to see APs and clients that are having issues, allowing for faster support response and less downtime."

"It excels in Wi-Fi and switch management, as well as other internal management aspects, offering speed and efficiency that surpass what other competitors provide."

"App and firewall security at the AP."

More ExtremeCloud IQ pros

"The Marvis feature of Mist AI, an artificial intelligence tool, is very useful."

"Has an extremely good feature set."

"The triangulation feature can be used to determine where a person is in relation to the access point."

"Multi PSK (Pre-shared Key) is a very good feature in the solution...Stability-wise, I rate the solution a ten out of ten."

"Regarding features, the solution seems to be very intuitive."

"The tool's best part is the GUI. It is user-friendly and fast due to AI features. The solution can help you fix things with AI, which is impressive."

"It's really easy to provision and support. Those are its main features."

"The most useful aspect of Mist AI and Cloud is automation capabilities."

More Mist AI and Cloud pros

Cons

"The managing of switches within this solution could be improved."

"The Virtual Appliance crashed once while doing an upgrade. The good thing here is, even if the management system fails, all our networks and features still remain 100% stable and working."

"The licensing model could be improved."

"I would like to see a remote phone application for monitoring APs when on the road."

"Lacks cyber asset tracking."

"Its price could be lower. It is a simplified solution, but it has price challenges. It is costly as compared to other solutions. It has almost everything. The only thing is that MAC is not possible on the cloud, and it has to be on-premises."

"We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue."

"Integrating the network access control solution can be complex, as it essentially combines two separate products."

More ExtremeCloud IQ cons

"The user experience should be improved. It's not user-friendly."

"In future releases, they need to add some router models. Because currently, it supports only SSR and WAN routers. But adding other routers would be good."

"Mist AI and Cloud should be marketed more and focus on making partners in the industry."

"Regarding opportunities for improvement in Mist, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option."

"Configuration could be improved."

"The solution lacks documentation."

"Mist AI and Cloud need to improve the configuration speed."

"There could be more integration."

More Mist AI and Cloud cons

Pricing and Cost Advice

"There are probably cheaper solutions but we invest for stability and performance for the longer haul."

"Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging. This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features."

"Although the pricing is a bit high, I consider Aerohive to be well worth the money."

"ExtremeCloud IQ's pricing is high."

"I would advise that you be sure to compare apples with apples. Many customers just look at the price per AP and licences, and compare that against other solutions. But, they do not look at the complete picture such as: TCO - how much the equipment will cost you over, say, seven years? Will the customer need to change complete infrastructure when they want to buy the newest hardware? Does support include a lifetime warranty and RMA?"

"It is easy for customers to use this product because they are able to interchange the license depending on their usage rather than having to buy individual licenses for each asset."

"It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."

"Customers need to pay a yearly licensing fee for ExtremeCloud IQ, which is a little bit expensive."

More ExtremeCloud IQ pricing and cost advice

"The price is not cheap, but it's a reliable solution and very easy for management."

"Depending on the features, I think it's quite reasonably priced, especially considering the facilities of the product."

"The annual cost is a significant issue for us, and it notably contributes to the overall price. We have a customer with nearly fifty-eight access points in a multifunctional building, and while the setup was relatively simple, the yearly licensing cost is substantial. For the specific features we utilize, the licensing amounts to about forty thousand euros annually. This is not a trivial expense and significantly impacts the overall cost, making it quite high."

"The price of Mist AI and Cloud is approximately 20 percent less than competitors, such as Aruba and Cisco. However, Cisco has a lifetime warranty for its solutions."

"The price is about the same compared to other vendors. There is an add-on license, but it's up to you if you want to buy it or not."

"The price of this product is approximately the same as competing products in the market."

"The solution's price is too high for the end-users. My customers pay 1,000 USD towards the licensing cost of the solution every year."

"I rate the pricing a seven on a scale of one to ten, where one is low and ten is high."

More Mist AI and Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Educational Organization

10%

Government

Manufacturing Company

Educational Organization

29%

Computer Software Company

18%

Retailer

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?

Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...

See all answers

What do you like most about ExtremeCloud IQ?

The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...

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What is your experience regarding pricing and costs for ExtremeCloud IQ?

Price-wise, it is a reasonable tool.

See all answers

What do you like most about Mist AI and Cloud?

AI-driven automation helps implement the solution quickly.

See all answers

What is your experience regarding pricing and costs for Mist AI and Cloud?

The price is very high in Brazil because of the high tax. The solution is expensive in Brazil.

See all answers

What needs improvement with Mist AI and Cloud?

Most of our customers are global companies. There is no local support for Mist in Brazil. There is no equipment for trial. It's very difficult to sell or implement the product. I need a box with me...

See all answers

Comparisons

Cisco Meraki Wireless LAN vs ExtremeCloud IQ

Compared 19% of the time

Ubiquiti Wireless vs ExtremeCloud IQ

Compared 13% of the time

Ruckus Wireless vs ExtremeCloud IQ

Compared 11% of the time

Cisco DNA Center vs ExtremeCloud IQ

Compared 11% of the time

Aruba Wireless vs ExtremeCloud IQ

Compared 7% of the time

More ExtremeCloud IQ Competitors

Cisco Meraki Wireless LAN vs Mist AI and Cloud

Compared 32% of the time

Aruba Wireless vs Mist AI and Cloud

Compared 24% of the time

Cisco Wireless vs Mist AI and Cloud

Compared 13% of the time

Ruckus Wireless vs Mist AI and Cloud

Compared 5% of the time

Meraki Dashboard vs Mist AI and Cloud

Compared 3% of the time

More Mist AI and Cloud Competitors

Product Reports

Buyer's Guide

ExtremeCloud IQ

December 2024

Download ExtremeCloud IQ product report

Buyer's Guide

Mist AI and Cloud

December 2024

Download Mist AI and Cloud product report

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity

Mist Access Points

Learn More

Extreme

Juniper

Overview

ExtremeCloud is a resilient and scalable cloud-based network management solution offered by Extreme Networks as a subscription service.

The network is your platform of engagement for clients and staff. We have designed ExtremeCloud to provide superior user experience by empowering you and the applications that drive your business. The combination of Extreme Networks’ smart wired and wireless edges and the elasticity, resilience and scalability provided via state-of-the-art datacenters distributed strategically for worldwide availability allows you to respond to the changing needs of your business, at the speed of cloud, through a simple, multi-site aware user interface.

Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.

Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client-to-cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more.

Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, which provides extensive insight and guidance to IT staff via a natural language conversational interface.

With Mist AI, operators save time and money with faster problem resolution and fewer onsite visits. Users benefit from a network infrastructure that is more predictable, reliable, and measurable.

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange

Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta

Buyer's Guide

Network Management Applications

November 2024

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We monitor all Network Management Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.