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ExtremeCloud IQ vs Mist AI and Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
76
Ranking in other categories
Network Management Applications (10th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)
Mist AI and Cloud
Average Rating
7.8
Reviews Sentiment
8.2
Number of Reviews
22
Ranking in other categories
Wireless LAN (9th)
 

Mindshare comparison

ExtremeCloud IQ and Mist AI and Cloud aren’t in the same category and serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 3.0%, down 3.1% compared to last year.
Mist AI and Cloud, on the other hand, focuses on Wireless LAN, holds 2.3% mindshare, down 3.4% since last year.
Network Management Applications
Wireless LAN
 

Featured Reviews

Sriman L - PeerSpot reviewer
One of the best cloud-based wireless solutions that helps manage multiple APs from a single dashboard across multiple locations
ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed. Sometimes, AP details, like the AP firmware and the AP hostname, are not updating properly because of a few bugs in the current version, which they might fix in the next version. Compared to the central and other cloud solutions, a couple of bugs still running on these portals need to be rectified. For ExtremeCloud IQ's next releases, I expect to get all the users and the events alerts. Also, if any AP goes down, I should be able to do some scheduled reports specific to the site because it is currently in beta. If any AP goes offline, that's an event. If you want to do the filter for a specific site event, we don't have that filter option. I expect specific site-level and category-level events and alert filters to get reports.
ALEXANDRE VIANNA - PeerSpot reviewer
Scalable and AI-driven automation helps in quick implementation
I have a global customer who wants to start the design phase in a big warehouse, but we do not have the equipment to do a site survey. I need support for the access point to implement in a freezer area. I do not have it. The customer tried to send one piece of equipment to Brazil. However, we had a problem because the customer needed to implement it in three months, and it took two months to send one equipment to Brazil.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The deployment made my life very easy."
"HiveManager is incredibly useful for managing APs and switches from one cloud interface."
"The feature that I like to most is unified management in a multitenant environment, where we can manage all our customers with thousands of devices (routers, switches, VPNs, and APs)."
"What our customers like the most is that this device is so rugged. It has very good performance and throughput. Its console is very easy to use and has many features, which makes it different from its competitors. Cloud IQ has all the features built into the console, whereas other solutions require you to integrate multiple solutions with their consoles. You don't need to add anything extra with Cloud IQ. With this single solution, you can do almost everything."
"The support organization behind this product is extremely professional."
"Whenever I have a concern, question, or just need a refresher the helpful staff at AeroHive is there to help me. By far, the ]best relationship I have ever had with a vendor."
"Integrated Firewall in every AP (with DPI inspection) is a killer feature and it is included already in the price of licence (with others, this feature is an add-on licence)."
"ExtremeCloud offers features that not a lot of other vendors do like their data storage and the ability to swap licenses."
"Regarding features, the solution seems to be very intuitive."
"Multi PSK (Pre-shared Key) is a very good feature in the solution...Stability-wise, I rate the solution a ten out of ten."
"AI-driven automation helps implement the solution quickly."
"AI is the most valuable feature."
"The Marvis feature of Mist AI, an artificial intelligence tool, is very useful."
"Mist AI and Cloud have definitely improved the functioning of our organization. The access to the Internet, including its speed and reliability, has significantly improved."
"If you compare wired versus wireless, it's convenient. You don't need to have one place for connectivity. You can move around and it's easier. Sometimes it's a hassle to work with wires, which is why wireless is so convenient."
"Has an extremely good feature set."
 

Cons

"A mobile app would be awesome."
"I would like to see more security features such as NAC integrated to the solution. This would allow customers to be able to control all other users under one dashboard."
"An area for improvement in ExtremeCloud IQ is its technical support. Support could be better, especially when you need help concerning ExtremeCloud IQ and WinG."
"I know a school district, a big school district of mine, ripped out Extreme due to inefficiencies. It was the guest network that can be a struggle. They tried to differentiate between their primary network, and then offer a secondary."
"The licensing model could be improved."
"Having a wizard for customers who are just starting might be helpful."
"The solution's performance needs to be enhanced because of a very high delay."
"ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed."
"There are some technical issues that may require attention"
"The user experience should be improved. It's not user-friendly."
"There seems to be different versions of standards used in the wireless access points. In the future, it would be helpful if the solution could come up with some kind of universal standard for all devices and all access points."
"The inter-functionality with other vendors was a negative for us."
"Regarding opportunities for improvement in Mist, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option."
"There is no local support for Mist in Brazil."
"The solution lacks documentation."
"There are many aspects of AI, and how acquisitions are proceeding, particularly between Juniper and Aruba, remains unclear."
 

Pricing and Cost Advice

"ExtremeCloud IQ's pricing is high."
"Although the pricing is a bit high, I consider Aerohive to be well worth the money."
"Start small and grow big. You can choose the basic Aerohive Connect free subscription solution and, later, if needed (in terms of functionality) you can upgrade to Aerohive Select."
"I did a multi-year license. It was a three-year license. It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale."
"The price was okay."
"I would advise that you be sure to compare apples with apples. Many customers just look at the price per AP and licences, and compare that against other solutions. But, they do not look at the complete picture such as: TCO - how much the equipment will cost you over, say, seven years? Will the customer need to change complete infrastructure when they want to buy the newest hardware? Does support include a lifetime warranty and RMA?"
"This solution offers annual licensing that is middle of the range in terms of cost."
"It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."
"Depending on the features, I think it's quite reasonably priced, especially considering the facilities of the product."
"The annual cost is a significant issue for us, and it notably contributes to the overall price. We have a customer with nearly fifty-eight access points in a multifunctional building, and while the setup was relatively simple, the yearly licensing cost is substantial. For the specific features we utilize, the licensing amounts to about forty thousand euros annually. This is not a trivial expense and significantly impacts the overall cost, making it quite high."
"The solution's price is too high for the end-users. My customers pay 1,000 USD towards the licensing cost of the solution every year."
"I rate the pricing a seven on a scale of one to ten, where one is low and ten is high."
"The custom licensing is a little bit expensive and I would rate it 7.5 out of 10."
"The price is not cheap, but it's a reliable solution and very easy for management."
"The price of Mist AI and Cloud is approximately 20 percent less than competitors, such as Aruba and Cisco. However, Cisco has a lifetime warranty for its solutions."
"The price is about the same compared to other vendors. There is an add-on license, but it's up to you if you want to buy it or not."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
10%
Comms Service Provider
8%
Manufacturing Company
8%
Educational Organization
32%
Computer Software Company
15%
Financial Services Firm
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
The price is very high in Brazil because of the high tax. The solution is expensive in Brazil.
What needs improvement with Mist AI and Cloud?
There are many aspects of AI, and how acquisitions are proceeding, particularly between Juniper and Aruba, remains unclear. From a Juniper perspective, there is a need for further improvements in t...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
Mist Access Points
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, NetScaler and others in Network Management Applications. Updated: March 2025.
842,767 professionals have used our research since 2012.