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ExtremeCloud IQ vs Mist AI and Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
4.3
Aerohive's customer service is praised for responsiveness and efficiency, despite occasional delays, with helpful support and effective escalation.
No sentiment score available
Mist AI customer service is praised for responsiveness, though some report pushy sales and slower responses compared to Aruba Central.
 

Room For Improvement

Sentiment score
5.7
ExtremeCloud IQ needs interface improvements, clearer error descriptions, faster support, streamlined licensing, and enhanced security for better user experience.
No sentiment score available
Mist AI and Cloud needs better configuration, user experience, integration, pricing, documentation, local support, speed, and predictive features.
 

Scalability Issues

Sentiment score
8.5
ExtremeCloud IQ excels in scalability and deployment, supporting diverse large-scale environments with reliable, cloud-based architecture and management.
Sentiment score
8.0
Mist AI and Cloud provide high scalability and flexibility for large enterprises, enabling easy management of extensive deployments.
 

Setup Cost

Sentiment score
5.0
ExtremeCloud IQ costs are high yet competitive, with AP prices ranging from $400-$1200 and licenses starting at $110.
No sentiment score available
Mist AI pricing is generally high but competitive, with regional differences and users rating it as manageable.
 

Stability Issues

Sentiment score
8.5
ExtremeCloud IQ is praised for stability, issues often resolved with updates; occasional problems don't significantly impact reliability.
No sentiment score available
Mist AI and Cloud are praised for stability, scalability, and features like redundancy and AI-enhanced Wi-Fi management for seamless performance.
 

Valuable Features

Sentiment score
7.9
ExtremeCloud IQ delivers scalable cloud-based management with enhanced security, intuitive tools, and centralized control for efficient network deployment.
No sentiment score available
Mist AI offers seamless wireless management, enhanced troubleshooting, automation, and integration for optimal performance and user experience.
 

Categories and Ranking

ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
75
Ranking in other categories
Network Management Applications (10th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)
Mist AI and Cloud
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
21
Ranking in other categories
Wireless LAN (9th)
 

Mindshare comparison

ExtremeCloud IQ and Mist AI and Cloud aren’t in the same category and serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 2.9%, down 3.4% compared to last year.
Mist AI and Cloud, on the other hand, focuses on Wireless LAN, holds 2.8% mindshare, down 3.9% since last year.
Network Management Applications
Wireless LAN
 

Featured Reviews

KristianLarsen - PeerSpot reviewer
Helps resolve network-related issues quickly and is reasonably priced
The tool has both advantages and weaknesses because it has several pieces of software on which it has been working because of buyouts. The tool has several branches of software versions, and you can consolidate it into ExtremeCloud, but it also has the disadvantage that sometimes people can get issues because the software on the hardware is different than they expected, especially if it is not converted to the tool used. The tool has simplified things, but it also adds a complexity that sometimes stumps some users. In the future, I think the tool’s onboarding setup of a new tenant could be smoother or faster. I also think that they could provide a simpler setup for first-level support so that it can be easier for them to have a support dashboard that would help them. I am talking about customer support organizations, so you usually have a high turnaround, but you need to have something that is easier to use and where you don't need so much training.
Marc Gaethofs - PeerSpot reviewer
A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences
Regarding opportunities for improvement, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Educational Organization
10%
Government
9%
Manufacturing Company
8%
Educational Organization
28%
Computer Software Company
18%
Retailer
6%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
The price is very high in Brazil because of the high tax. The solution is expensive in Brazil.
What needs improvement with Mist AI and Cloud?
Most of our customers are global companies. There is no local support for Mist in Brazil. There is no equipment for trial. It's very difficult to sell or implement the product. I need a box with me...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
Mist Access Points
 

Learn More

 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Find out what your peers are saying about Cisco, HPE Aruba Networking, Fortinet and others in Network Management Applications. Updated: October 2024.
816,406 professionals have used our research since 2012.