ExtremeCloud IQ vs Mist AI and Cloud comparison

The compared Extreme and Juniper solutions aren't in the same category. Extreme is ranked #10 in NMA , with an average rating of 8.3, and holds a 2.9% mindshare in the category. Juniper is ranked #9 in Wireless LAN , with an average rating of 8.7, and holds a 2.8% mindshare. Additionally, 97% of Extreme users are willing to recommend the solution, compared to 76% of Juniper users who would recommend it.

ExtremeCloud IQ

Read 75 ExtremeCloud IQ reviews

694 Views
495 Comparison Views

97% willing to recommend

Mist AI and Cloud

Read 21 Mist AI and Cloud reviews

6,283 Views
4,473 Comparison Views

76% willing to recommend

ExtremeCloud IQ

Mist AI and Cloud

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ExtremeCloud IQ and Mist AI and Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Cisco, HPE Aruba Networking, Fortinet and others in Network Management Applications.

To learn more, read our detailed Network Management Applications Report (Updated: October 2024).

Buyer's Guide

Network Management Applications

October 2024

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Helped 814,649 peers since 2012

Categories and Ranking

ExtremeCloud IQ

Average Rating

8.8

Number of Reviews

Ranking in other categories

Network Management Applications (10th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)

Mist AI and Cloud

Average Rating

7.8

Number of Reviews

Ranking in other categories

Wireless LAN (9th)

Mindshare comparison

ExtremeCloud IQ and Mist AI and Cloud aren’t in the same category and serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 2.9%, down 3.4% compared to last year.
Mist AI and Cloud, on the other hand, focuses on Wireless LAN, holds 2.8% mindshare, down 3.9% since last year.

Network Management Applications

Wireless LAN

Featured Reviews

KristianLarsen

Senior Consultant at Mikla IT

Jun 20, 2024

Helps resolve network-related issues quickly and is reasonably priced

The tool has both advantages and weaknesses because it has several pieces of software on which it has been working because of buyouts. The tool has several branches of software versions, and you can consolidate it into ExtremeCloud, but it also has the disadvantage that sometimes people can get issues because the software on the hardware is different than they expected, especially if it is not converted to the tool used. The tool has simplified things, but it also adds a complexity that sometimes stumps some users. In the future, I think the tool’s onboarding setup of a new tenant could be smoother or faster. I also think that they could provide a simpler setup for first-level support so that it can be easier for them to have a support dashboard that would help them. I am talking about customer support organizations, so you usually have a high turnaround, but you need to have something that is easier to use and where you don't need so much training.

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Marc Gaethofs

ICT manager at Thys Bouwprojecten

Nov 1, 2023

A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences

We manage a sizable building that houses our office workspaces, comprising approximately six hundred offices. Our primary requirement is to deploy WiFi access across these offices. This serves as the initial use case. The second use case arose during the COVID-19 pandemic, prompting us to explore…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Extreme is transitioning to 802.11ax facilities running the 2G and the 5G cloud, allowing for higher density in education use cases, and ExtremeCloud IQ provides you with novel ways to manage everything. In the old days, you used to have a controller on-site for your access points, but everything is easier now."

"It is a scalable solution."

"The support organization behind this product is extremely professional."

"App and firewall security at the AP."

"It allows me to see APs and clients that are having issues, allowing for faster support response and less downtime."

"Ability to assign zero trust policies from the user."

"It excels in Wi-Fi and switch management, as well as other internal management aspects, offering speed and efficiency that surpass what other competitors provide."

"The technical support for this solution is good."

More ExtremeCloud IQ pros

"AI-driven automation helps implement the solution quickly."

"Natural language patching is an important feature."

"AI is the most valuable feature."

"It's really easy to provision and support. Those are its main features."

"The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building."

"Mist AI and Cloud is the best solution I have seen in the industry, especially from the artificial intelligence perspective, as it helps businesses."

"The tool's best part is the GUI. It is user-friendly and fast due to AI features. The solution can help you fix things with AI, which is impressive."

"Regarding features, the solution seems to be very intuitive."

More Mist AI and Cloud pros

Cons

"An area for improvement in ExtremeCloud IQ is its technical support. Support could be better, especially when you need help concerning ExtremeCloud IQ and WinG."

"ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed."

"They can improve just the onboarding process. More user information about the introduction to the product would be helpful. It would be good if they have a better user introduction to the new product because it is different than the prior version."

"Having a wizard for customers who are just starting might be helpful."

"Certain features only exist or work in certain versions."

"The Virtual Appliance crashed once while doing an upgrade. The good thing here is, even if the management system fails, all our networks and features still remain 100% stable and working."

"Pricing is a bit expensive."

"For me, the only issue is the potential delay in the tool statistics updating in real time after making changes."

More ExtremeCloud IQ cons

"It would be beneficial to have support for the Chinese language."

"Mist AI and Cloud should be marketed more and focus on making partners in the industry."

"Regarding opportunities for improvement in Mist, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option."

"There seems to be different versions of standards used in the wireless access points. In the future, it would be helpful if the solution could come up with some kind of universal standard for all devices and all access points."

"The inter-functionality with other vendors was a negative for us."

"Juniper should integrate all their dashboards instead of having separate dashboards...Since it lacks the integration of dashboards, Juniper needs to improve it."

"Configuration could be improved."

"There could be more integration."

More Mist AI and Cloud cons

Pricing and Cost Advice

"It is easy for customers to use this product because they are able to interchange the license depending on their usage rather than having to buy individual licenses for each asset."

"Start small and grow big. You can choose the basic Aerohive Connect free subscription solution and, later, if needed (in terms of functionality) you can upgrade to Aerohive Select."

"Bring the cost down."

"I would advise that you be sure to compare apples with apples. Many customers just look at the price per AP and licences, and compare that against other solutions. But, they do not look at the complete picture such as: TCO - how much the equipment will cost you over, say, seven years? Will the customer need to change complete infrastructure when they want to buy the newest hardware? Does support include a lifetime warranty and RMA?"

"Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging. This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features."

"The product pricing is reasonable."

"Price-wise, it is a reasonable tool."

"It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."

More ExtremeCloud IQ pricing and cost advice

"The price is about the same compared to other vendors. There is an add-on license, but it's up to you if you want to buy it or not."

"The solution's price is too high for the end-users. My customers pay 1,000 USD towards the licensing cost of the solution every year."

"The price is not cheap, but it's a reliable solution and very easy for management."

"I rate the pricing a seven on a scale of one to ten, where one is low and ten is high."

"Mist AI and Cloud is expensive."

"The annual cost is a significant issue for us, and it notably contributes to the overall price. We have a customer with nearly fifty-eight access points in a multifunctional building, and while the setup was relatively simple, the yearly licensing cost is substantial. For the specific features we utilize, the licensing amounts to about forty thousand euros annually. This is not a trivial expense and significantly impacts the overall cost, making it quite high."

"The custom licensing is a little bit expensive and I would rate it 7.5 out of 10."

"Depending on the features, I think it's quite reasonably priced, especially considering the facilities of the product."

More Mist AI and Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Educational Organization

10%

Government

Manufacturing Company

Educational Organization

27%

Computer Software Company

18%

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?

Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...

See all answers

What do you like most about ExtremeCloud IQ?

The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...

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What is your experience regarding pricing and costs for ExtremeCloud IQ?

Price-wise, it is a reasonable tool.

See all answers

What do you like most about Mist AI and Cloud?

AI-driven automation helps implement the solution quickly.

See all answers

What is your experience regarding pricing and costs for Mist AI and Cloud?

The price is very high in Brazil because of the high tax. The solution is expensive in Brazil.

See all answers

What needs improvement with Mist AI and Cloud?

Most of our customers are global companies. There is no local support for Mist in Brazil. There is no equipment for trial. It's very difficult to sell or implement the product. I need a box with me...

See all answers

Comparisons

Cisco Meraki Wireless LAN vs ExtremeCloud IQ

Compared 20% of the time

Ubiquiti Wireless vs ExtremeCloud IQ

Compared 15% of the time

Cisco DNA Center vs ExtremeCloud IQ

Compared 11% of the time

Ruckus Wireless vs ExtremeCloud IQ

Compared 10% of the time

Aruba Wireless vs ExtremeCloud IQ

Compared 7% of the time

More ExtremeCloud IQ Competitors

Cisco Meraki Wireless LAN vs Mist AI and Cloud

Compared 32% of the time

Aruba Wireless vs Mist AI and Cloud

Compared 24% of the time

Cisco Wireless vs Mist AI and Cloud

Compared 14% of the time

Ruckus Wireless vs Mist AI and Cloud

Compared 5% of the time

Meraki Dashboard vs Mist AI and Cloud

Compared 4% of the time

More Mist AI and Cloud Competitors

Product Reports

Buyer's Guide

ExtremeCloud IQ

November 2024

Download ExtremeCloud IQ product report

Buyer's Guide

Mist AI and Cloud

October 2024

Download Mist AI and Cloud product report

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity

Mist Access Points

Learn More

Extreme

Juniper

Overview

ExtremeCloud is a resilient and scalable cloud-based network management solution offered by Extreme Networks as a subscription service.

The network is your platform of engagement for clients and staff. We have designed ExtremeCloud to provide superior user experience by empowering you and the applications that drive your business. The combination of Extreme Networks’ smart wired and wireless edges and the elasticity, resilience and scalability provided via state-of-the-art datacenters distributed strategically for worldwide availability allows you to respond to the changing needs of your business, at the speed of cloud, through a simple, multi-site aware user interface.

Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.

Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client-to-cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more.

Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, which provides extensive insight and guidance to IT staff via a natural language conversational interface.

With Mist AI, operators save time and money with faster problem resolution and fewer onsite visits. Users benefit from a network infrastructure that is more predictable, reliable, and measurable.

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange

Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta

Buyer's Guide

Network Management Applications

October 2024

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