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ExtremeCloud IQ vs Mist AI and Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
76
Ranking in other categories
Network Management Applications (10th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (19th)
Mist AI and Cloud
Average Rating
7.8
Reviews Sentiment
8.2
Number of Reviews
22
Ranking in other categories
Wireless LAN (9th)
 

Mindshare comparison

ExtremeCloud IQ and Mist AI and Cloud aren’t in the same category and serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 2.8%, down 3.2% compared to last year.
Mist AI and Cloud, on the other hand, focuses on Wireless LAN, holds 2.4% mindshare, down 3.6% since last year.
Network Management Applications
Wireless LAN
 

Featured Reviews

Sriman L - PeerSpot reviewer
One of the best cloud-based wireless solutions that helps manage multiple APs from a single dashboard across multiple locations
ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed. Sometimes, AP details, like the AP firmware and the AP hostname, are not updating properly because of a few bugs in the current version, which they might fix in the next version. Compared to the central and other cloud solutions, a couple of bugs still running on these portals need to be rectified. For ExtremeCloud IQ's next releases, I expect to get all the users and the events alerts. Also, if any AP goes down, I should be able to do some scheduled reports specific to the site because it is currently in beta. If any AP goes offline, that's an event. If you want to do the filter for a specific site event, we don't have that filter option. I expect specific site-level and category-level events and alert filters to get reports.
ALEXANDRE VIANNA - PeerSpot reviewer
Scalable and AI-driven automation helps in quick implementation
I have a global customer who wants to start the design phase in a big warehouse, but we do not have the equipment to do a site survey. I need support for the access point to implement in a freezer area. I do not have it. The customer tried to send one piece of equipment to Brazil. However, we had a problem because the customer needed to implement it in three months, and it took two months to send one equipment to Brazil.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The deployment made my life very easy."
"The dashboards are great and the user interface is quite intuitive."
"The cloud-based management interface allows us to fully manage all our wireless radios, ensuring consistency and ease of access."
"This solution's most valuable feature is its short deployment time."
"ExtremeCloud IQ is integrated with the Ekahau tool so that you can log in to the ExtremeCloud IQ portal, upload the cloud plans, draw all the interiors, and plan the APs with the real-time AP position."
"It is a scalable solution."
"What I like best about ExtremeCloud IQ is its ease of use. Flexibility is another pro of ExtremeCloud IQ. I also find ExtremeCloud IQ feature-rich."
"The cloud-based controller through HiveManager is its most valuable feature. I can manage and configure changes to my access points from anywhere."
"Natural language patching is an important feature."
"It's really easy to provision and support. Those are its main features."
"Mist is a really good tool that provides essential AI information from an operational point of view, covering both wireless and switching."
"The cost is the most valuable aspect of this solution."
"This solution helps customers save time and fix problems proactively."
"The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building."
"Mist AI and Cloud is the best solution I have seen in the industry, especially from the artificial intelligence perspective, as it helps businesses."
"There are several valuable features. One of them is Cibas, and another one is Marvis."
 

Cons

"Need port aggregation on the 2384 switches to take full advantage of ac on the APs. I understand that is on their product road map."
"They can improve just the onboarding process. More user information about the introduction to the product would be helpful. It would be good if they have a better user introduction to the new product because it is different than the prior version."
"Integrating the network access control solution can be complex, as it essentially combines two separate products."
"Lacks cyber asset tracking."
"For me, the only issue is the potential delay in the tool statistics updating in real time after making changes."
"The managing of switches within this solution could be improved."
"The tool has simplified things, but it also adds a complexity that sometimes stumps some users."
"A mobile app would be awesome."
"There is no local support for Mist in Brazil."
"In future releases, they need to add some router models. Because currently, it supports only SSR and WAN routers. But adding other routers would be good."
"It would be beneficial to have support for the Chinese language."
"The inter-functionality with other vendors was a negative for us."
"Currently, the solution lacks the ability to configure with other solutions from other vendors."
"The solution lacks documentation."
"Mist AI and Cloud need to improve the configuration speed."
"There are many aspects of AI, and how acquisitions are proceeding, particularly between Juniper and Aruba, remains unclear."
 

Pricing and Cost Advice

"It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."
"I would advise that you be sure to compare apples with apples. Many customers just look at the price per AP and licences, and compare that against other solutions. But, they do not look at the complete picture such as: TCO - how much the equipment will cost you over, say, seven years? Will the customer need to change complete infrastructure when they want to buy the newest hardware? Does support include a lifetime warranty and RMA?"
"Customers need to pay a yearly licensing fee for ExtremeCloud IQ, which is a little bit expensive."
"Bring the cost down."
"This solution offers annual licensing that is middle of the range in terms of cost."
"ExtremeCloud IQ's pricing is medium, but its support contract costs more."
"Extreme licensing is based on the number of access points. When you buy the license for the first year, everything is included, such as access to mapping, etc. If you don't renew your software assurance for the second year, the access points will still work, but you can't use the cloud management tools."
"ExtremeCloud IQ's pricing is high."
"The solution's price is too high for the end-users. My customers pay 1,000 USD towards the licensing cost of the solution every year."
"The price is about the same compared to other vendors. There is an add-on license, but it's up to you if you want to buy it or not."
"Depending on the features, I think it's quite reasonably priced, especially considering the facilities of the product."
"The annual cost is a significant issue for us, and it notably contributes to the overall price. We have a customer with nearly fifty-eight access points in a multifunctional building, and while the setup was relatively simple, the yearly licensing cost is substantial. For the specific features we utilize, the licensing amounts to about forty thousand euros annually. This is not a trivial expense and significantly impacts the overall cost, making it quite high."
"The price of Mist AI and Cloud is approximately 20 percent less than competitors, such as Aruba and Cisco. However, Cisco has a lifetime warranty for its solutions."
"The price of this product is approximately the same as competing products in the market."
"The price is not cheap, but it's a reliable solution and very easy for management."
"The solution is expensive in Brazil."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
10%
Government
8%
Comms Service Provider
8%
Educational Organization
32%
Computer Software Company
15%
Financial Services Firm
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
The price is very high in Brazil because of the high tax. The solution is expensive in Brazil.
What needs improvement with Mist AI and Cloud?
There are many aspects of AI, and how acquisitions are proceeding, particularly between Juniper and Aruba, remains unclear. From a Juniper perspective, there is a need for further improvements in t...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
Mist Access Points
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications. Updated: March 2025.
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