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ExtremeCloud IQ vs Mist AI and Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
76
Ranking in other categories
Network Management Applications (10th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)
Mist AI and Cloud
Average Rating
7.8
Reviews Sentiment
8.2
Number of Reviews
22
Ranking in other categories
Wireless LAN (9th)
 

Mindshare comparison

ExtremeCloud IQ and Mist AI and Cloud aren’t in the same category and serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 3.0%, down 3.1% compared to last year.
Mist AI and Cloud, on the other hand, focuses on Wireless LAN, holds 2.3% mindshare, down 3.4% since last year.
Network Management Applications
Wireless LAN
 

Featured Reviews

Sriman L - PeerSpot reviewer
One of the best cloud-based wireless solutions that helps manage multiple APs from a single dashboard across multiple locations
ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed. Sometimes, AP details, like the AP firmware and the AP hostname, are not updating properly because of a few bugs in the current version, which they might fix in the next version. Compared to the central and other cloud solutions, a couple of bugs still running on these portals need to be rectified. For ExtremeCloud IQ's next releases, I expect to get all the users and the events alerts. Also, if any AP goes down, I should be able to do some scheduled reports specific to the site because it is currently in beta. If any AP goes offline, that's an event. If you want to do the filter for a specific site event, we don't have that filter option. I expect specific site-level and category-level events and alert filters to get reports.
ALEXANDRE VIANNA - PeerSpot reviewer
Scalable and AI-driven automation helps in quick implementation
I have a global customer who wants to start the design phase in a big warehouse, but we do not have the equipment to do a site survey. I need support for the access point to implement in a freezer area. I do not have it. The customer tried to send one piece of equipment to Brazil. However, we had a problem because the customer needed to implement it in three months, and it took two months to send one equipment to Brazil.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Integrated Firewall in every AP (with DPI inspection) is a killer feature and it is included already in the price of licence (with others, this feature is an add-on licence)."
"a true controller-less approach, where each Access Point is 100% independent from the management system."
"What our customers like the most is that this device is so rugged. It has very good performance and throughput. Its console is very easy to use and has many features, which makes it different from its competitors. Cloud IQ has all the features built into the console, whereas other solutions require you to integrate multiple solutions with their consoles. You don't need to add anything extra with Cloud IQ. With this single solution, you can do almost everything."
"The feature that I like to most is unified management in a multitenant environment, where we can manage all our customers with thousands of devices (routers, switches, VPNs, and APs)."
"This solution's most valuable feature is its short deployment time."
"The cloud management gives us the tools and reports that we need to monitor and troubleshoot the network."
"I like ExtremeCloud IQ's unified single-pane-of-glass dashboard. It offers a lot of visibility of performance, and it's great for troubleshooting. You don't have to go to 55 different places. You can get the information you need with just a few clicks."
"When we deployed the new IP that is managed wirelessly in the cloud, it fixed the problems. Now, we don't have any more reports, and everything works fine."
"There are several valuable features. One of them is Cibas, and another one is Marvis."
"This solution helps customers save time and fix problems proactively."
"It's really easy to provision and support. Those are its main features."
"Has an extremely good feature set."
"The Marvis feature of Mist AI, an artificial intelligence tool, is very useful."
"The cost is the most valuable aspect of this solution."
"Mist is a really good tool that provides essential AI information from an operational point of view, covering both wireless and switching."
"Natural language patching is an important feature."
 

Cons

"Lacks cyber asset tracking."
"We'd like to have a cloud dashboard from which we can see all devices."
"They can improve just the onboarding process. More user information about the introduction to the product would be helpful. It would be good if they have a better user introduction to the new product because it is different than the prior version."
"A room for improvement in ExtremeCloud IQ is roaming. My team is facing roaming issues with the solution, particularly when using VoIP over WiFi. For example, VoIP sometimes breaks when you walk around the customer site. In terms of what I'd like to see in the next release of the solution, right now, the inventory for ExtremeCloud IQ is awful. There's no stock, and you must wait a year and a half for new stocks. It's awful."
"Pricing could be improved. It could be lower."
"ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed."
"The product could support multi-vendor infrastructures."
"We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue."
"There is no local support for Mist in Brazil."
"If there's one thing I'd like to change, it's the pricing. They are quite expensive, but honestly, it's justified by the value they provide. However, for a simple Wi-Fi connectivity with basic security needs, there are alternatives in the market that offer comparable features at a more budget-friendly price."
"The user experience should be improved. It's not user-friendly."
"There could be more integration."
"In future releases, they need to add some router models. Because currently, it supports only SSR and WAN routers. But adding other routers would be good."
"Mist AI and Cloud should be marketed more and focus on making partners in the industry."
"Mist AI and Cloud need to improve the configuration speed."
"Configuration could be improved."
 

Pricing and Cost Advice

"ExtremeCloud IQ's pricing is high."
"It is easy for customers to use this product because they are able to interchange the license depending on their usage rather than having to buy individual licenses for each asset."
"Bring the cost down."
"The pricing is so cost-effective that it leaves no room for competition with other vendors."
"Extreme is twice as cheap compared to Cisco due to the currency exchange. Normally, I think Cisco would be a little bit more expensive, but there wouldn't be that much of a difference."
"ExtremeCloud IQ's pricing is medium, but its support contract costs more."
"Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging. This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features."
"Buy near the end of Q4 in order to get a deal."
"The solution's price is too high for the end-users. My customers pay 1,000 USD towards the licensing cost of the solution every year."
"The price is about the same compared to other vendors. There is an add-on license, but it's up to you if you want to buy it or not."
"The solution is expensive in Brazil."
"The price is not cheap, but it's a reliable solution and very easy for management."
"The price of Mist AI and Cloud is approximately 20 percent less than competitors, such as Aruba and Cisco. However, Cisco has a lifetime warranty for its solutions."
"Mist AI and Cloud is expensive."
"The annual cost is a significant issue for us, and it notably contributes to the overall price. We have a customer with nearly fifty-eight access points in a multifunctional building, and while the setup was relatively simple, the yearly licensing cost is substantial. For the specific features we utilize, the licensing amounts to about forty thousand euros annually. This is not a trivial expense and significantly impacts the overall cost, making it quite high."
"Depending on the features, I think it's quite reasonably priced, especially considering the facilities of the product."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
10%
Comms Service Provider
8%
Manufacturing Company
8%
Educational Organization
31%
Computer Software Company
15%
Financial Services Firm
6%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
The price is very high in Brazil because of the high tax. The solution is expensive in Brazil.
What needs improvement with Mist AI and Cloud?
There are many aspects of AI, and how acquisitions are proceeding, particularly between Juniper and Aruba, remains unclear. From a Juniper perspective, there is a need for further improvements in t...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
Mist Access Points
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
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