Cisco Meraki Wireless LAN vs Mist AI and Cloud comparison

Cisco and Juniper are both solutions in the Wireless LAN category. Cisco is ranked #4 with an average rating of 8.3, while Juniper is ranked #8 with an average rating of 8.7. Cisco holds a 13.1% mindshare in Wireless LAN, compared to Juniper’s 2.7% mindshare. Additionally, 92% of Cisco users are willing to recommend the solution, compared to 76% of Juniper users who would recommend it.

Cisco Meraki Wireless LAN

Read 118 Cisco Meraki Wireless LAN reviews

18,236 Views
14,660 Comparison Views

92% willing to recommend

Mist AI and Cloud

Read 21 Mist AI and Cloud reviews

5,681 Views
3,945 Comparison Views

76% willing to recommend

Cisco Meraki Wireless LAN

Mist AI and Cloud

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 12, 2025

Cisco Meraki Wireless LAN and Mist AI and Cloud compete in the advanced wireless solutions category. Cisco Meraki seems to have the upper hand in ease of use and integration, while Mist AI is favored for its innovative AI-driven features.

Features: Cisco Meraki offers centralized cloud management with comprehensive network visibility and seamless integration with other Meraki products. Users appreciate the dashboard's smooth experience and robust security. Mist AI and Cloud provide AI-driven functionalities with automation and detailed analytics. Its open APIs enable integration with various tools, and features like Marvis enhance troubleshooting.

Room for Improvement: Cisco Meraki users desire more advanced configuration options and improved pricing models. The restrictive licensing, lack of technical flexibility, and need for better support and compliance are concerns. Mist AI faces criticism for high costs and a lack of language support. Users also report integration challenges, documentation gaps, and seek enhancements in hardware pricing and multi-vendor compatibility.

Ease of Deployment and Customer Service: Both Cisco Meraki and Mist AI have flexible deployment options. Cisco Meraki is praised for its intuitive dashboard aiding deployment in hybrid environments; however, its technical support varies. Mist AI is noted for straightforward deployment in cloud settings and efficient customer service, although service costs and accessibility can vary by region.

Pricing and ROI: Cisco Meraki is considered expensive, with its licensing model requiring proactive management. Users find value in its feature set and long-term savings on staffing and support, seeing ROI mainly in operational efficiency. Mist AI is also seen as costly but justified by AI-driven benefits. Pricing is competitive yet significant, with favorable ROI in some regions, supported by AI advancements and operational efficiencies.

To learn more, read our detailed Cisco Meraki Wireless LAN vs. Mist AI and Cloud Report (Updated: January 2025).

Buyer's Guide

Cisco Meraki Wireless LAN vs. Mist AI and Cloud

January 2025

Download the complete report

Helped 831,158 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Meraki Wireless LAN

Ranking in Wireless LAN

4th

Average Rating

8.2

Reviews Sentiment

5.1

Number of Reviews

118

Ranking in other categories

No ranking in other categories

Mist AI and Cloud

Ranking in Wireless LAN

8th

Average Rating

7.8

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Wireless LAN category, the mindshare of Cisco Meraki Wireless LAN is 13.1%, up from 12.2% compared to the previous year. The mindshare of Mist AI and Cloud is 2.7%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Wireless LAN

Q&A Highlights

Chuck Serauskas

Network and Telecommunications Manager at Kwik Trip

Jun 02, 2022

Which product would you choose and why: Mist AI and Cloud or Cisco Meraki Wireless LAN?

Had so many problems with Meraki in the past 5 years. I wouldn't recommend them to anybody. The last problem was intermittent problems connecting to an SSID, the helpdesk answer was: "make the password less complex". It was passw0rd. Roaming always seems to break whenever they do an update. One time it took more than a year to fix the issues, couldn't upgrade the firmware for more than a year. Every time I reported a problem, they wanted to upgrade our firmware, but they hadn't fixed the roaming problem. Wifi works so much better now when we moved away from Meraki. Plus, we don't have to pay the license fee anymore.

See all answers

Featured Reviews

Mageshwaran S

Solution Architect at Bharti Airtel ·

Enables organizations to control many sites globally with a lean IT team and provides visibility into the user activities

The solution can handle only medium and small businesses. We face a bottleneck on the gateway while using the solution for large enterprises. The solution must be able to expand to larger enterprises. Currently, the MX device can support only up to 10,000 users. It would be good if it can go beyond 1 lakh users. Catalyst 9300 is coming on the Meraki Dashboard. The vendor must also bring in the 9400 and 9600 Catalyst series. It will be very helpful. We will not have any choke on the gateway. There is no active-active concept. It will be very helpful if the solution provides active-active. Now, we are doing an active-passive setup, which is a warm spare. If it is an active-active setup, the gateway bottleneck issue can be resolved. I would be able to segment the Wireless LAN IPs. It will help support 20,000 devices at a go. Meraki does not have a single dashboard. I need to port an on-premise controller. There is a bottleneck while scaling the product. I need to consider a lot of things.

Read full review

ALEXANDRE VIANNA

CTO at Redeswirelessbrasil

Scalable and AI-driven automation helps in quick implementation

I have a global customer who wants to start the design phase in a big warehouse, but we do not have the equipment to do a site survey. I need support for the access point to implement in a freezer area. I do not have it. The customer tried to send one piece of equipment to Brazil. However, we had a problem because the customer needed to implement it in three months, and it took two months to send one equipment to Brazil.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product's cloud availability feature is the most valuable for network management."

"The most valuable features are the management tools, including monitoring and reporting."

"The product is super stable. I would rate the stability a ten."

"The visibility of the site is most useful."

"Multiple access ID capabilities, meshing, and the quality of the product itself are all valuable features."

"It's simple to manage when there's a problem."

"The most valuable aspect of this solution is the single pane of glass management and reliability."

"Cloud management, wireless infrastructure, and implementation are all valuable features."

More Cisco Meraki Wireless LAN pros

"The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building."

"Mist AI and Cloud is the best solution I have seen in the industry, especially from the artificial intelligence perspective, as it helps businesses."

"AI is the most valuable feature."

"Natural language patching is an important feature."

"It's really easy to provision and support. Those are its main features."

"The cost is the most valuable aspect of this solution."

"The tool's best part is the GUI. It is user-friendly and fast due to AI features. The solution can help you fix things with AI, which is impressive."

"Mist AI and Cloud have definitely improved the functioning of our organization. The access to the Internet, including its speed and reliability, has significantly improved."

More Mist AI and Cloud pros

Cons

"In the future, I would like to see IP telephony in Saudi Arabia."

"Documentation could be improved, but everything else has been spot-on."

"We would like to see Wi-Fi 6 support for devices sold in the Middle East."

"Despite being enabled, I've encountered an issue where the alert main dashboard fails to detect when any of the devices go down. Hence, the tool's notification feature should improve. We have also faced issues with integration."

"If you lose connectivity with the controller, your Wi-Fi network is immediately impacted."

"Cisco Meraki Wireless LAN could improve by having more granularity in terms of the data displayed. However, I understand that with Cisco Meraki Wireless LAN, you need to have a compromise point to what are the functions that you're going to provide to the users versus ease of use. More granularity in terms of the data and the things that you can do to the devices would be helpful. For example, when we wanted to make a change, restriction, or segregation within Palo Alto, we can go to the level of detail that we want. The amount of detail provided is amazing, it is very granular. However, it comes with much more difficulty, it requires a technical understanding of the environment compared to Cisco Meraki Wireless LAN."

"The technical support for Meraki needs improvements made to the waiting times."

"Unfortunately, we have to deal with European privacy laws and as far as we can see, the solution is not compliant with these. It's why we're not able to continue with Cisco Meraki. They need to become compliant with GDPR laws."

More Cisco Meraki Wireless LAN cons

"Sometimes it takes a lot of time for the access point to connect with the cloud."

"Mist AI and Cloud need to improve the configuration speed."

"The solution has various licensing policies. It will be easy to use if it is an open single license."

"There could be more integration."

"It would be beneficial to have support for the Chinese language."

"There are some technical issues that may require attention"

"If there's one thing I'd like to change, it's the pricing. They are quite expensive, but honestly, it's justified by the value they provide. However, for a simple Wi-Fi connectivity with basic security needs, there are alternatives in the market that offer comparable features at a more budget-friendly price."

"Currently, the solution lacks the ability to configure with other solutions from other vendors."

More Mist AI and Cloud cons

Pricing and Cost Advice

"Its licensing is on a yearly basis. It can be for three, five, or ten years. I'm happy with the pricing. You basically pay for what you get. It is that simple. When you look at Ubiquiti or Aruba, Cisco Meraki Wireless LAN far outweighs what you get. If you're in the UK, Ubiquiti gives a three-year or five-year warranty, whereas here in the UAE, they only give a one-year warranty, which is no good to me. Who buys a piece of equipment with only one year warranty on it? It doesn't make sense."

"We pay a yearly license fee for the solution."

"My client has made comments on the price, indicating it is expensive, however you do receive a lot for the money that you did spend on the solution. The price of the annual renewal of the licensing of Cisco Meraki Wireless LAN is a little high. We wish the price would drop."

"It's not super expensive and it's not super cheap."

"Its price is okay for an enterprise. Its licensing is the most painful. If you hear anything bad about Cisco, it's about that. We're supposed to be one of the resellers but had to come back down to become a user. It's really bizarre."

"It is expensive, but it is a good product."

"If you are wondering if Meraki can work for you, contact one of their representatives because they will do onsite trials where you can set up their system. If it does not work, you can send it back to them for no charge."

"Higher subscription fee may be necessary if extra features are required."

More Cisco Meraki Wireless LAN pricing and cost advice

"Mist AI and Cloud is expensive."

"The custom licensing is a little bit expensive and I would rate it 7.5 out of 10."

"I rate the pricing a seven on a scale of one to ten, where one is low and ten is high."

"The price is not cheap, but it's a reliable solution and very easy for management."

"The price is about the same compared to other vendors. There is an add-on license, but it's up to you if you want to buy it or not."

"The price of Mist AI and Cloud is approximately 20 percent less than competitors, such as Aruba and Cisco. However, Cisco has a lifetime warranty for its solutions."

"The price of this product is approximately the same as competing products in the market."

"The solution is expensive in Brazil."

More Mist AI and Cloud pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Wireless LAN solutions are best for your needs.

See recommendations

831,158 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

20%

Manufacturing Company

Educational Organization

Financial Services Firm

Educational Organization

29%

Computer Software Company

18%

Retailer

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?

Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...

See all answers

Which is better - Cisco Wireless or Cisco Meraki Wireless LAN?

Cisco Wireless is very robust, very rugged, and can handle indoor and outdoor coverage extremely well. We found it to be very reliable and to consistently run very efficiently. Cisco Wireless helpe...

See all answers

How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?

Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...

See all answers

What do you like most about Mist AI and Cloud?

AI-driven automation helps implement the solution quickly.

See all answers

What is your experience regarding pricing and costs for Mist AI and Cloud?

The price is very high in Brazil because of the high tax. The solution is expensive in Brazil.

See all answers

What needs improvement with Mist AI and Cloud?

Most of our customers are global companies. There is no local support for Mist in Brazil. There is no equipment for trial. It's very difficult to sell or implement the product. I need a box with me...

See all answers

Comparisons

Aruba Wireless vs Cisco Meraki Wireless LAN

Compared 32% of the time

Juniper Mist Wireless Access Points vs Cisco Meraki Wireless LAN

Compared 18% of the time

Ruckus Wireless vs Cisco Meraki Wireless LAN

Compared 10% of the time

Ubiquiti Wireless vs Cisco Meraki Wireless LAN

Compared 7% of the time

Cisco Wireless vs Cisco Meraki Wireless LAN

Compared 5% of the time

More Cisco Meraki Wireless LAN Competitors

Aruba Wireless vs Mist AI and Cloud

Compared 24% of the time

Cisco Wireless vs Mist AI and Cloud

Compared 12% of the time

Ruckus Wireless vs Mist AI and Cloud

Compared 5% of the time

ExtremeCloud IQ vs Mist AI and Cloud

Compared 5% of the time

Meraki Dashboard vs Mist AI and Cloud

Compared 3% of the time

More Mist AI and Cloud Competitors

Product Reports

Buyer's Guide

Cisco Meraki Wireless LAN

January 2025

Download Cisco Meraki Wireless LAN product report

Buyer's Guide

Mist AI and Cloud

January 2025

Download Mist AI and Cloud product report

Also Known As

MR18, MR26, MR32, MR34, MR66, MR72, Meraki Wireless LAN, Meraki WLAN

Mist Access Points

Learn More

Video not available

Cisco

Juniper

Overview

Cisco Meraki access points are built from the highest grade components and carefully optimized for a seamless user experience. The outcome: faster connections, greater user capacity, more coverage, and fewer support calls. The Cisco Meraki dashboard gives visibility into the network users, their devices, and their applications. Armed with rich analytics, administrators can quickly create access control and application usage policies, optimizing both the end-user experience and network security.

Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.

Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client-to-cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more.

Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, which provides extensive insight and guidance to IT staff via a natural language conversational interface.

With Mist AI, operators save time and money with faster problem resolution and fewer onsite visits. Users benefit from a network infrastructure that is more predictable, reliable, and measurable.

Sample Customers

Advanced Medical Transport, Banco de Guayaquil, Baylor Scott & White Health, BH Telecom, Bowling Green State University, Calligaris, Children's Hospital Colorado, City of Biel, Del Papa Distributing, Department of Justice, Dimension Data, Dualtec Cloud Builders, Electricity Authority of Cyprus, Grupo Industrial Saltillo (GIS), Hertz, K&L Gates , LightEdge, Lone Star College System, Management Science Associates, Mindtree, NBC Olympics, Quest, Sony Corporation, The Department of Education in Western Australia, Valley Proteins

Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta

Buyer's Guide

Cisco Meraki Wireless LAN vs. Mist AI and Cloud

January 2025

Free Report: Cisco Meraki Wireless LAN vs. Mist AI and Cloud

Find out what your peers are saying about Cisco Meraki Wireless LAN vs. Mist AI and Cloud and other solutions. Updated: January 2025.

DOWNLOAD NOW

831,158 professionals have used our research since 2012.

See our Cisco Meraki Wireless LAN vs. Mist AI and Cloud report.

See our list of best Wireless LAN vendors.

We monitor all Wireless LAN reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.