We compared Cisco Meraki Wireless LAN and Mist AI and Cloud based on our user's reviews in several parameters.
In summary, Cisco Meraki Wireless LAN is praised for its stability, performance, and visibility, with exceptional customer service and reasonable pricing. Mist AI and Cloud stand out for their intuitive interface, AI-driven analytics, and proactive troubleshooting, with positive ROI and responsive customer support. Areas of improvement for both include network stability, reliability, and user interface enhancements.
Features: Cisco Meraki Wireless LAN offers stability, good performance, complete visibility, easy setup, user-friendly interface, cloud management, and device control. Mist AI and Cloud prioritize intuitive UI, easy setup, seamless integration, AI-driven analytics, proactive troubleshooting for faster problem resolution, and improved network performance.
Pricing and ROI: The setup cost for Cisco Meraki Wireless LAN is reported to be minimal and straightforward, while Mist AI and Cloud also offer a manageable setup cost. Both products have straightforward licensing processes, contributing to a positive user experience., The ROI for Cisco Meraki Wireless LAN has been positive, with improved network performance and enhanced security. Mist AI and Cloud have also provided significant returns on investment, with increased efficiency and cost savings. Both solutions offer valuable features and capabilities.
Room for Improvement: Cisco Meraki Wireless LAN has room for improvement in signal strength, network stability, user interface, compatibility, firmware updates, and customer support. Mist AI and Cloud need enhancements in performance, reliability, system delays, disruptions, interface intuitiveness, and user-friendliness.
Deployment and customer support: The reviews for Cisco Meraki Wireless LAN indicate that the duration for establishing a new tech solution can vary, with some users taking three months for deployment and an additional week for setup. In contrast, the reviews for Mist AI and Cloud also mention three months for deployment and a week for setup, but suggest that these timeframes should be considered separately in some cases., The customer service of Cisco Meraki Wireless LAN is known for its exceptional support, promptness, and effectiveness. Customers appreciate the knowledgeable staff and their helpful guidance in resolving issues efficiently. On the other hand, Mist AI and Cloud have received positive feedback for their availability, responsiveness, prompt guidance, and expert assistance, contributing to a positive user experience.
The summary above is based on 61 interviews we conducted recently with Cisco Meraki Wireless LAN and Mist AI and Cloud users. To access the review's full transcripts, download our report.
"The artificial intelligence feature is very good."
"Overall, we've been very pleased with the performance."
"In terms of reporting, in terms of all the user reports, it's very rich."
"The solution is stable."
"The AI capabilities of Mist Wireless are superior to other OEMs."
"The solution is pretty generic and easy to use."
"It provides private network access, helping us protect our company’s devices."
"Juniper Mist offers valuable features like comprehensive network insight, granular policy control, fast device setup, strong security, and efficient SSL traffic management."
"What I like best about Meraki is that I can change it from anywhere."
"The graphic user interface is very nice."
"The solution is easy to use."
"The most valuable thing to me is the stability of the product."
"It enables quick deployment within all branches for the users."
"The solution is fast."
"The solution is easily scalable. There are not really any limits for the customer in terms of expanding if they need to."
"For Meraki, the ease of deployment and management is most valuable."
"I have a very good experience with the solution. Scalability-wise, I rate the solution a ten out of ten."
"There are several valuable features. One of them is Cibas, and another one is Marvis."
"AI-driven automation helps implement the solution quickly."
"The triangulation feature can be used to determine where a person is in relation to the access point."
"The most useful aspect of Mist AI and Cloud is automation capabilities."
"If you compare wired versus wireless, it's convenient. You don't need to have one place for connectivity. You can move around and it's easier. Sometimes it's a hassle to work with wires, which is why wireless is so convenient."
"Regarding features, the solution seems to be very intuitive."
"AI is the most valuable feature."
"Improving third-party integration is key for Juniper Mist's next release."
"Juniper Mist Wireless Access Points’ support services need improvement."
"Juniper Wireless AP can improve by continually improving its reporting and integration with other systems."
"If you want to do more specific stuff, it's a bit limited."
"It would be helpful to have even stronger security features to help protect against interference from other nearby access points that aren't part of our network."
"The pricing is very high in the Indian market."
"Improvement is needed in the user-friendliness of Juniper Mist, particularly in enhancing the interaction with AI features."
"The pricing should be made cheaper."
"There is a processing limitation when you have multiple SSIDs, above three or four."
"The licensing could be a bit better."
"The way Cisco Meraki Wireless LAN groups certain things, as far as the devices for either monitoring and or configuring them should be done better. They should be grouped a little bit differently because if I want to configure something, a different setting on an SSID, I have to go to their specific area where I would have thought it should be clumped as a dropdown menu in another area."
"Documentation could be improved, but everything else has been spot-on."
"In the future, I would like to see IP telephony in Saudi Arabia."
"In the next release, I would like to see the central control plane have the flexibility to control and distribute policies to all LAN networks, balance the traffic, and the performance based on application monitoring."
"There should be better Spanish-language technical support."
"It is expensive. Juniper seems to have a lot more to offer for future expansion. Juniper has some features that are not there in this solution."
"Juniper should integrate all their dashboards instead of having separate dashboards...Since it lacks the integration of dashboards, Juniper needs to improve it."
"There could be more integration."
"The solution doesn't provide mail notifications currently."
"There are some technical issues that may require attention"
"Mist AI and Cloud should be marketed more and focus on making partners in the industry."
"There is no local support for Mist in Brazil."
"The inter-functionality with other vendors was a negative for us."
"If there's one thing I'd like to change, it's the pricing. They are quite expensive, but honestly, it's justified by the value they provide. However, for a simple Wi-Fi connectivity with basic security needs, there are alternatives in the market that offer comparable features at a more budget-friendly price."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Cisco Meraki Wireless LAN is ranked 4th in Wireless LAN with 115 reviews while Mist AI and Cloud is ranked 7th in Wireless LAN with 21 reviews. Cisco Meraki Wireless LAN is rated 8.2, while Mist AI and Cloud is rated 7.6. The top reviewer of Cisco Meraki Wireless LAN writes "Offers good mobility, stability and scalability ". On the other hand, the top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". Cisco Meraki Wireless LAN is most compared with Aruba Wireless, Ruckus Wireless, Ubiquiti Wireless, Cisco Wireless and Huawei Wireless, whereas Mist AI and Cloud is most compared with Aruba Wireless, Cisco Wireless, ExtremeCloud IQ, Ruckus Wireless and Meraki Dashboard. See our Cisco Meraki Wireless LAN vs. Mist AI and Cloud report.
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