Cisco Meraki Wireless LAN vs Mist AI and Cloud comparison

Cisco and Juniper are both solutions in the Wireless LAN category. Cisco is ranked #3 with an average rating of 8.3, while Juniper is ranked #9 with an average rating of 8.7. Cisco holds a 12.9% mindshare in Wireless LAN, compared to Juniper’s 2.3% mindshare. Additionally, 92% of Cisco users are willing to recommend the solution, compared to 76% of Juniper users who would recommend it.

Cisco Meraki Wireless LAN

Read 119 Cisco Meraki Wireless LAN reviews

15,495 Views
12,588 Comparison Views

92% willing to recommend

Mist AI and Cloud

Read 22 Mist AI and Cloud reviews

4,500 Views
3,050 Comparison Views

76% willing to recommend

Cisco Meraki Wireless LAN

Mist AI and Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 12, 2025

Cisco Meraki Wireless LAN and Mist AI and Cloud compete in the advanced wireless solutions category. Cisco Meraki seems to have the upper hand in ease of use and integration, while Mist AI is favored for its innovative AI-driven features.

Features: Cisco Meraki offers centralized cloud management with comprehensive network visibility and seamless integration with other Meraki products. Users appreciate the dashboard's smooth experience and robust security. Mist AI and Cloud provide AI-driven functionalities with automation and detailed analytics. Its open APIs enable integration with various tools, and features like Marvis enhance troubleshooting.

Room for Improvement: Cisco Meraki users desire more advanced configuration options and improved pricing models. The restrictive licensing, lack of technical flexibility, and need for better support and compliance are concerns. Mist AI faces criticism for high costs and a lack of language support. Users also report integration challenges, documentation gaps, and seek enhancements in hardware pricing and multi-vendor compatibility.

Ease of Deployment and Customer Service: Both Cisco Meraki and Mist AI have flexible deployment options. Cisco Meraki is praised for its intuitive dashboard aiding deployment in hybrid environments; however, its technical support varies. Mist AI is noted for straightforward deployment in cloud settings and efficient customer service, although service costs and accessibility can vary by region.

Pricing and ROI: Cisco Meraki is considered expensive, with its licensing model requiring proactive management. Users find value in its feature set and long-term savings on staffing and support, seeing ROI mainly in operational efficiency. Mist AI is also seen as costly but justified by AI-driven benefits. Pricing is competitive yet significant, with favorable ROI in some regions, supported by AI advancements and operational efficiencies.

To learn more, read our detailed Cisco Meraki Wireless LAN vs. Mist AI and Cloud Report (Updated: March 2025).

Buyer's Guide

Cisco Meraki Wireless LAN vs. Mist AI and Cloud

March 2025

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Helped 844,944 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Meraki Wireless LAN

Ranking in Wireless LAN

3rd

Average Rating

8.2

Reviews Sentiment

5.1

Number of Reviews

119

Ranking in other categories

No ranking in other categories

Mist AI and Cloud

Ranking in Wireless LAN

9th

Average Rating

7.8

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Wireless LAN category, the mindshare of Cisco Meraki Wireless LAN is 12.9%, up from 12.2% compared to the previous year. The mindshare of Mist AI and Cloud is 2.3%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Wireless LAN

Q&A Highlights

Chuck Serauskas

Network and Telecommunications Manager at Kwik Trip

Jun 02, 2022

Which product would you choose and why: Mist AI and Cloud or Cisco Meraki Wireless LAN?

Had so many problems with Meraki in the past 5 years. I wouldn't recommend them to anybody. The last problem was intermittent problems connecting to an SSID, the helpdesk answer was: "make the password less complex". It was passw0rd. Roaming always seems to break whenever they do an update. One time it took more than a year to fix the issues, couldn't upgrade the firmware for more than a year. Every time I reported a problem, they wanted to upgrade our firmware, but they hadn't fixed the roaming problem. Wifi works so much better now when we moved away from Meraki. Plus, we don't have to pay the license fee anymore.

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Featured Reviews

RezaPradipta

Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk

Streamline network management with a unified dashboard for seamless device integration

The primary use case for Cisco Meraki Wireless LAN is mostly for enterprise wireless, including guest Wi-Fi and enterprise Wi-Fi. I use it across various industries with a focus on retail Cisco Meraki Wireless LAN offers a single pane of glass management. It only comes with a controller on the…

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ALEXANDRE VIANNA

CTO at Redeswirelessbrasil

Scalable and AI-driven automation helps in quick implementation

I have a global customer who wants to start the design phase in a big warehouse, but we do not have the equipment to do a site survey. I need support for the access point to implement in a freezer area. I do not have it. The customer tried to send one piece of equipment to Brazil. However, we had a problem because the customer needed to implement it in three months, and it took two months to send one equipment to Brazil.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the status page Cisco added that shows you the health of the wireless connection."

"It is easy to manage and configure. The dashboard of Meraki is easy to use."

"The stability of the Cisco Meraki Wireless LAN is very good."

"It will allow me to integrate another system very quickly, as we continue expanding for our client."

"Its ability to be cloud-managed is the most valuable feature so if there's a reconfiguration or an issue, we have excellent visibility into the network and we can usually resolve the problem online without having to go onsite."

"The cloud manageability feature is valuable."

"Multiple access ID capabilities, meshing, and the quality of the product itself are all valuable features."

"The most valuable features are the management tools, including monitoring and reporting."

More Cisco Meraki Wireless LAN pros

"Mist AI and Cloud is the best solution I have seen in the industry, especially from the artificial intelligence perspective, as it helps businesses."

"Mist AI and Cloud have definitely improved the functioning of our organization. The access to the Internet, including its speed and reliability, has significantly improved."

"This solution helps customers save time and fix problems proactively."

"The cost is the most valuable aspect of this solution."

"Mist is a really good tool that provides essential AI information from an operational point of view, covering both wireless and switching."

"I have a very good experience with the solution. Scalability-wise, I rate the solution a ten out of ten."

"The tool's best part is the GUI. It is user-friendly and fast due to AI features. The solution can help you fix things with AI, which is impressive."

"AI is the most valuable feature."

More Mist AI and Cloud pros

Cons

"Cisco Meraki Wireless LAN could improve by having more granularity in terms of the data displayed. However, I understand that with Cisco Meraki Wireless LAN, you need to have a compromise point to what are the functions that you're going to provide to the users versus ease of use. More granularity in terms of the data and the things that you can do to the devices would be helpful. For example, when we wanted to make a change, restriction, or segregation within Palo Alto, we can go to the level of detail that we want. The amount of detail provided is amazing, it is very granular. However, it comes with much more difficulty, it requires a technical understanding of the environment compared to Cisco Meraki Wireless LAN."

"Documentation could be improved, but everything else has been spot-on."

"The solution's mobile application and management of dashboards are areas with shortcomings that need improvement."

"Unfortunately, we have to deal with European privacy laws and as far as we can see, the solution is not compliant with these. It's why we're not able to continue with Cisco Meraki. They need to become compliant with GDPR laws."

"The licensing isn't very customer-centric. They may have improved it, but previously, if you forgot to pay on a certain day, your service would be shut off."

"The only concern is when the license has expired and it will no longer function, the entire network goes down, without any notification, or warning."

"We would like to see Wi-Fi 6 support for devices sold in the Middle East."

"The Meraki platform needs better on-premises management options."

More Cisco Meraki Wireless LAN cons

"Configuration could be improved."

"It would be beneficial to have support for the Chinese language."

"The inter-functionality with other vendors was a negative for us."

"Sometimes it takes a lot of time for the access point to connect with the cloud."

"Mist AI and Cloud should be marketed more and focus on making partners in the industry."

"There are some technical issues that may require attention"

"The solution has various licensing policies. It will be easy to use if it is an open single license."

"In future releases, they need to add some router models. Because currently, it supports only SSR and WAN routers. But adding other routers would be good."

More Mist AI and Cloud cons

Pricing and Cost Advice

"The cost of both the hardware and licensing is high, and it is more than what I would prefer to spend currently."

"The solution's pricing is a little higher."

"The box itself is very cheap. The question here is about the subscription because this is what you will pay every year. In the initial year, for purchasing, Cisco Meraki Wireless LAN gives you an attractive price. While during renewal, we are not given much discount."

"This solution is quite costly and there are costs in addition to the licensing fees."

"Cisco Meraki Wireless LAN is an expensive solution."

"The solution is pretty expensive."

"Its price is okay for an enterprise. Its licensing is the most painful. If you hear anything bad about Cisco, it's about that. We're supposed to be one of the resellers but had to come back down to become a user. It's really bizarre."

"Cisco products are generally recognized for their performance and quality, which may justify the higher price point compared to other options on the market."

More Cisco Meraki Wireless LAN pricing and cost advice

"The solution's price is too high for the end-users. My customers pay 1,000 USD towards the licensing cost of the solution every year."

"The annual cost is a significant issue for us, and it notably contributes to the overall price. We have a customer with nearly fifty-eight access points in a multifunctional building, and while the setup was relatively simple, the yearly licensing cost is substantial. For the specific features we utilize, the licensing amounts to about forty thousand euros annually. This is not a trivial expense and significantly impacts the overall cost, making it quite high."

"The custom licensing is a little bit expensive and I would rate it 7.5 out of 10."

"I rate the pricing a seven on a scale of one to ten, where one is low and ten is high."

"The price is about the same compared to other vendors. There is an add-on license, but it's up to you if you want to buy it or not."

"The price of Mist AI and Cloud is approximately 20 percent less than competitors, such as Aruba and Cisco. However, Cisco has a lifetime warranty for its solutions."

"Mist AI and Cloud is expensive."

"The solution is expensive in Brazil."

More Mist AI and Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Manufacturing Company

Financial Services Firm

Educational Organization

32%

Computer Software Company

15%

Financial Services Firm

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?

Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...

See all answers

Which is better - Cisco Wireless or Cisco Meraki Wireless LAN?

Cisco Wireless is very robust, very rugged, and can handle indoor and outdoor coverage extremely well. We found it to be very reliable and to consistently run very efficiently. Cisco Wireless helpe...

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How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?

Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...

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What do you like most about Mist AI and Cloud?

AI-driven automation helps implement the solution quickly.

See all answers

What is your experience regarding pricing and costs for Mist AI and Cloud?

The price is very high in Brazil because of the high tax. The solution is expensive in Brazil.

See all answers

What needs improvement with Mist AI and Cloud?

There are many aspects of AI, and how acquisitions are proceeding, particularly between Juniper and Aruba, remains unclear. From a Juniper perspective, there is a need for further improvements in t...

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Comparisons

Aruba Wireless vs Cisco Meraki Wireless LAN

Compared 31% of the time

Juniper Mist Wireless Access Points vs Cisco Meraki Wireless LAN

Compared 16% of the time

Ruckus Wireless vs Cisco Meraki Wireless LAN

Compared 11% of the time

Ubiquiti Wireless vs Cisco Meraki Wireless LAN

Compared 7% of the time

Cisco Wireless vs Cisco Meraki Wireless LAN

Compared 5% of the time

More Cisco Meraki Wireless LAN Competitors

Aruba Wireless vs Mist AI and Cloud

Compared 22% of the time

Cisco Wireless vs Mist AI and Cloud

Compared 10% of the time

Ruckus Wireless vs Mist AI and Cloud

Compared 5% of the time

ExtremeCloud IQ vs Mist AI and Cloud

Compared 4% of the time

Meraki Dashboard vs Mist AI and Cloud

Compared 4% of the time

More Mist AI and Cloud Competitors

Product Reports

Buyer's Guide

Cisco Meraki Wireless LAN

March 2025

Download Cisco Meraki Wireless LAN product report

Buyer's Guide

Mist AI and Cloud

March 2025

Download Mist AI and Cloud product report

Also Known As

MR18, MR26, MR32, MR34, MR66, MR72, Meraki Wireless LAN, Meraki WLAN

Mist Access Points

Overview

Cisco Meraki access points are built from the highest grade components and carefully optimized for a seamless user experience. The outcome: faster connections, greater user capacity, more coverage, and fewer support calls. The Cisco Meraki dashboard gives visibility into the network users, their devices, and their applications. Armed with rich analytics, administrators can quickly create access control and application usage policies, optimizing both the end-user experience and network security.

Cisco

Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.

Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client-to-cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more.

Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, which provides extensive insight and guidance to IT staff via a natural language conversational interface.

With Mist AI, operators save time and money with faster problem resolution and fewer onsite visits. Users benefit from a network infrastructure that is more predictable, reliable, and measurable.

Juniper

Sample Customers

Advanced Medical Transport, Banco de Guayaquil, Baylor Scott & White Health, BH Telecom, Bowling Green State University, Calligaris, Children's Hospital Colorado, City of Biel, Del Papa Distributing, Department of Justice, Dimension Data, Dualtec Cloud Builders, Electricity Authority of Cyprus, Grupo Industrial Saltillo (GIS), Hertz, K&L Gates , LightEdge, Lone Star College System, Management Science Associates, Mindtree, NBC Olympics, Quest, Sony Corporation, The Department of Education in Western Australia, Valley Proteins

Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta

Buyer's Guide

Cisco Meraki Wireless LAN vs. Mist AI and Cloud

March 2025

Free Report: Cisco Meraki Wireless LAN vs. Mist AI and Cloud

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