Cisco Meraki Wireless LAN and Mist AI compete in the wireless LAN solutions category. Mist AI appears to have the upper hand due to its advanced AI-driven capabilities, which provide superior network insights and troubleshooting efficiency.
Features: Cisco Meraki is commended for its centralized cloud management, ease of use, and simplified network visibility. Its cloud-managed architecture allows organizations to configure and monitor networks remotely without a physical controller. Mist AI offers advanced AI-driven features, notably Marvis, which assists in efficient troubleshooting. The platform provides detailed network analyses and insights, making it a powerful tool for managing network performance.
Room for Improvement: Cisco Meraki is often criticized for high costs and licensing issues, lacking advanced features for larger enterprises. Users also note the need for enhanced error logs and security options. Mist AI, although highly functional, is seen as expensive and could improve in pricing and regional support.
Ease of Deployment and Customer Service: Cisco Meraki offers flexibility with deployment in various cloud environments and is known for an easy setup process. Despite generally reliable customer service, some users report response delays. Mist AI provides strong support with clear guidance, though concerns over pricing persist.
Pricing and ROI: Cisco Meraki's high pricing and complex licensing can be challenging, impacting ROI through operational cost reduction and management simplicity. Despite higher costs, Mist AI undercuts competitors such as Cisco and Aruba by approximately 20%, offering reliable ROI through efficient network management.
Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.
Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client-to-cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more.
Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, which provides extensive insight and guidance to IT staff via a natural language conversational interface.
With Mist AI, operators save time and money with faster problem resolution and fewer onsite visits. Users benefit from a network infrastructure that is more predictable, reliable, and measurable.
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