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Mist AI and Cloud vs Ruckus Wireless comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.0
Juniper Mist Wireless Access Points' support is praised for responsiveness and knowledge, though some report occasional slower response times.
No sentiment score available
Mist AI customer service is praised for responsiveness, though some report pushy sales and slower responses compared to Aruba Central.
Sentiment score
6.6
Ruckus Wireless customer service excels, but technical support is mixed, noted for responsiveness yet affected by corporate changes.
 

Room For Improvement

Sentiment score
8.3
Juniper Mist Wireless Access Points need enhanced features, better integration, improved security, adaptive connectivity, and simplified processes for market success.
No sentiment score available
Mist AI and Cloud needs better configuration, user experience, integration, pricing, documentation, local support, speed, and predictive features.
Sentiment score
3.5
Ruckus Wireless faces high pricing, licensing issues, and demands for better features, innovation, and technical support.
 

Scalability Issues

Sentiment score
8.3
Juniper Mist Wireless Access Points are praised for their seamless scalability, supporting thousands across industries, simplifying cloud-based expansions.
Sentiment score
8.0
Mist AI and Cloud provide high scalability and flexibility for large enterprises, enabling easy management of extensive deployments.
Sentiment score
7.0
Ruckus Wireless efficiently scales for small to large enterprises, offering reliable, adaptable coverage with seamless integration and easy deployment.
 

Setup Cost

No sentiment score available
Juniper Mist pricing is higher but justified by advanced features; varies by scale, sometimes cheaper than Cisco, pricier than Fortinet.
No sentiment score available
Mist AI pricing is generally high but competitive, with regional differences and users rating it as manageable.
No sentiment score available
Ruckus Wireless offers cost-effective enterprise solutions with superior client density handling, flexible licensing, and reliable performance for larger deployments.
Juniper Mist is cheaper than Meraki, placing it in the middle of the pack.
 

Stability Issues

Sentiment score
7.0
Juniper Mist Wireless Access Points are praised for exceptional stability, reliability, and quick performance, even without cloud connectivity.
No sentiment score available
Mist AI and Cloud are praised for stability, scalability, and features like redundancy and AI-enhanced Wi-Fi management for seamless performance.
Sentiment score
8.4
Ruckus Wireless is praised for reliability, stability, and strong connectivity with minor improvement suggestions, especially in cloud services.
 

Valuable Features

Sentiment score
8.5
Juniper Mist Wireless Access Points provide AI-driven network management, offering easy setup, centralized control, and enhanced user experience.
No sentiment score available
Mist AI offers seamless wireless management, enhanced troubleshooting, automation, and integration for optimal performance and user experience.
Sentiment score
8.0
Ruckus Wireless excels with BeamFlex technology, robust management, seamless connectivity, and superior penetration for high-density environments.
It's a cloud solution with Mist, which helps troubleshoot and provides visibility to look at different access points.
 

Categories and Ranking

Juniper Mist Wireless Acces...
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Ranking in Wireless LAN
8th
Average Rating
8.8
Reviews Sentiment
8.0
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Mist AI and Cloud
Ranking in Wireless LAN
9th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
21
Ranking in other categories
No ranking in other categories
Ruckus Wireless
Ranking in Wireless LAN
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
102
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Wireless LAN category, the mindshare of Juniper Mist Wireless Access Points is 5.6%, up from 2.3% compared to the previous year. The mindshare of Mist AI and Cloud is 2.8%, down from 3.9% compared to the previous year. The mindshare of Ruckus Wireless is 14.3%, up from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN
 

Featured Reviews

Gyan Sharma - PeerSpot reviewer
Offers good performance, good solution and smooth implementation
I do have a suggestion: it would be helpful to have even stronger security features to help protect against interference from other nearby access points that aren't part of our network. If there are access points from other brands installed nearby; they can cause interference and disrupt the range of our Mist access points. So, the security features could be stronger, especially in terms of authentication. The connectivity is excellent, but security needs improvement. In future releases, integrating more AI features would be beneficial. If Mist had stronger AI features, it could provide better security against network threats and cyberattacks. So, this solution still needs to improve its AI capabilities. It would be great if the AI could improve the range of the access points, and auto-protect functionality should be there to avoid interference by other nearby access points and enhance threat detection. In the future, I'd like to see stronger threat detection features integrated with Mist, as well as better detection of nearby access points that might cause interference.
Marc Gaethofs - PeerSpot reviewer
A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences
Regarding opportunities for improvement, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option.
Sachin Vinay - PeerSpot reviewer
Great wireless, good reliability, and excellent connectivity
Ruckus should have an option to migrate existing licenses from an old controller to a new purchase; presently, this is not possible. Also, the rates are a bit higher compared to its nearest competitors - like Cisco and Aruba. The New Ruckus VM controller has an increased set of options, yet all options are scattered and is a bit complicated for even users who handle earlier hardware versions. It would have been great if Ruckus Wireless had the standalone version which they had before. Presently, it can be used only in controller-based or cloud environments.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
8%
Educational Organization
7%
Government
6%
Educational Organization
28%
Computer Software Company
18%
Retailer
6%
University
5%
Computer Software Company
14%
Comms Service Provider
9%
Manufacturing Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Juniper Wireless Access Points (AP Series)?
If a customer has a budget of around five lakhs in Indian currency, they can afford Juniper products. But for a new c...
What needs improvement with Juniper Wireless Access Points (AP Series)?
HP recently acquired Juniper, and I'm not happy about that. Juniper is a brand, and HP acquired them because of Junip...
What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
The price is very high in Brazil because of the high tax. The solution is expensive in Brazil.
What needs improvement with Mist AI and Cloud?
Most of our customers are global companies. There is no local support for Mist in Brazil. There is no equipment for t...
Aruba Wireless or Ruckus Wireless?
At my organization, we researched Ruckus Wireless among other solutions but ultimately chose Aruba wireless. What di...
Which is better - Ruckus Wireless or Cisco Wireless?
Ruckus Wireless offers users the benefit of being both easy to set up and get running as well as being very user frie...
How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?
Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are...
 

Also Known As

Juniper Wireless Access Points (AP Series), Mist Access Points
Mist Access Points
No data available
 

Overview

 

Sample Customers

Information Not Available
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
American University of Sharjah, Baruch College, Centro Escolar Liceo Santo Tomšs, Chevalier College, Chico Unified School District, Colegio de Fomento El Prado, Columbia Public Schools, Delta School District, Dordt College, Douglas County School District, Drew University, Armonea, Central Utah Clinic, Grove Hill Medical Center, Inner South Community Health Service, Midwest Surgical, Satilla Regional Medical Center, Lyndoch Living, Polonus, Roaring Fork School District, Sonora State, Vivid, Sydney, Players Club, Sandals, Scandic Hotels, Sheraton LAX, Sunbird
Find out what your peers are saying about Mist AI and Cloud vs. Ruckus Wireless and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.