Try our new research platform with insights from 80,000+ expert users

Cisco Secure Endpoint vs SanerNow CyberHygiene Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Endpoint
Ranking in Endpoint Detection and Response (EDR)
12th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Endpoint Protection Platform (EPP) (13th), Cisco Security Portfolio (5th)
SanerNow CyberHygiene Platform
Ranking in Endpoint Detection and Response (EDR)
45th
Average Rating
9.6
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
Vulnerability Management (32nd), Patch Management (16th), Risk-Based Vulnerability Management (16th)
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Cisco Secure Endpoint is 1.6%, down from 2.1% compared to the previous year. The mindshare of SanerNow CyberHygiene Platform is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Mark Broughton - PeerSpot reviewer
Tighter integration with Umbrella and Firepower gave us eye-opening information
We were using a third-party help desk. One of the ways that they were fixing problems was to delete the client and then add the client back if there was an issue where the client had stopped communicating. Any improvement in the client communicating back to the server would be good, particularly for machines that are offline for a couple of weeks. A lot of our guys were working on a rotation where the machine might be offline for that long. They were also terrible about rebooting their machines, so those network connections didn't necessarily get refreshed. So, anything that could improve that communication would be good. Also, an easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful. If you could say, "Okay, we've got these two machines. This one says it's not reporting and this one says it's been reporting. Obviously, somebody did a reinstall," it would help. That way you could get a more accurate device count, so you're not having an inflated number. Not that Cisco was going to come down on you and say, "Oh, you're using too many licenses," right away. But to have a much more accurate license usage count by being able to better dedupe the records would be good. I also sent over a couple of other ideas to our technical rep. A lot of that had to do with the reporting options. It would be really nice to be able to do a lot more in the reporting. You can't really drill down into the reports that are there. The reporting and the need for the documentation to be updated and current would be my two biggest areas of complaint. Also, there was one section when I was playing with the automation where it was asking for the endpoint type rather than the machine name. If I could have just put in the machine name, that would have been great. So there are some opportunities, when it comes to searching, to have more options. If I wanted to search, for example, by a Mac address because, for some reason, I thought there was a duplication and I didn't have the machine name, how could I pull it up with the Mac address? When you're getting to that level, you're really starting to get into the ticky tacky. I would definitely put the reporting and documentation way ahead of that.
Sushil Raul - PeerSpot reviewer
Advanced vulnerability Management solution with out-of-the-box integrations
If customers are only looking for a patch management system, then I would definitely recommend SanerNow. But if you look at today's market, there are already many tools similar to SanerNow that give fragments of the overall functionality of an ITSM tool, and enterprise customers tend not to be interested in tools that only provide fragmented functionality. Instead, they need a tool that can give them complete IT service management, including service orchestration, assurance, and automation; that is, the entire gamut of modules in one solution. Vendors that can provide this include BMC, Micro Focus, and SolarWinds. These vendors cater to the overall requirements of the customer and not just a specific fragment, especially for those customers wishing to break down silos and unify their solutions. Thus, if you're looking for a more comprehensive solution that unifies ITSM and IT operations management as a whole, SanerNow needs to work towards a few additional modules which support observability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there."
"There are no issues or drops in the solution's performance...The solution's technical support was helpful."
"If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that."
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"The most valuable feature of the solution is its technical support."
"The VPN is most valuable. It's the best thing in the market today. We can use two-factor authentication with another platform, and we can authenticate with two-factor."
"The solution is easy to deploy and applies multi-factor authentication."
"The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."
"Our team uses the SanerNow CyberHygiene Platform for threat detection, focusing on features like vulnerabilities and asset exposure. The asset exposure feature is packaged with software licenses and machines. We get the latest updates and patches for Windows workstations and applications for remediation. We can automate these updates, which greatly improves our previous manual and scripting-based tools."
"Although it is, in fact, a complete vulnerability management solution, the most valuable feature is the patch management functionality. Most of our customers give preference to this tool over other tools when it comes to patch management."
 

Cons

"It's pretty good as it is, but its cost could be improved."
"Previously, there were options to uninstall the agent without a password if you had admin access, and this could be improved."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"Cisco Meraki could benefit from AI assistance or intelligent assistance features. Compared to competitors like Juniper, Cisco Meraki currently lacks a digital network assistant, which is an area Cisco is reportedly working on."
"The integration of the Cisco products for security could be better in the sense that not everything is integrated, and they aren't working together. In addition, not all products are multi-tenant, so you can't separate different customer environments from each other, which makes it a little bit hard for a managed service provider to deliver services to the customers."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"The product does not provide options like tunnel creation or virtual appliances."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"SanerNow has good integration with the more well known ITSM tools, but at the same time there are many other ITSM (IT Service Management) tools available in the market, including local tools here in India, and I'm not sure how SanerNow plans to integrate with them all out of the box."
"SanerNow CyberHygiene Platform needs to incorporate more documentation."
 

Pricing and Cost Advice

"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"Cisco Secure Endpoint is not too expensive and it's not cheap. It's quite fair."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"The price is very fair to the customer."
"We had faced some license issues, but it has been improved. At the beginning of the implementation, we faced a lot of licensing issues, but now, we have EA licensing, which gives us an opportunity to grow."
"We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
"Licensing fees are on a yearly basis and I am happy with the pricing."
"The solution is highly affordable; I believe we pay $2 or $3 per endpoint. It's significantly cheaper than the competitors on the market."
"The pricing is reasonable - we paid about 2.5 million for 3,500 nodes."
"As with several other solutions such as Microsoft MECM and SCCM, the licensing for SanerNow involves per-device pricing for each kind of product or service on offer."
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
848,396 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
9%
Financial Services Firm
9%
Manufacturing Company
8%
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
9%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
What needs improvement with Cisco Secure Endpoint?
Cisco Secure Endpoint lacks features like DLP which other vendors offer. XDR is new, so integration capabilities with third-party tools need improvement. The forensic capabilities need enhancement,...
What is your experience regarding pricing and costs for SanerNow?
The pricing is reasonable - we paid about 2.5 million for 3,500 nodes.
What needs improvement with SanerNow?
SanerNow CyberHygiene Platform needs to incorporate more documentation.
What is your primary use case for SanerNow?
We use the tool for patch, application, and vulnerability management.
 

Also Known As

Cisco AMP for Endpoints
SecPod SanerNow, SanerNow RP
 

Overview

 

Sample Customers

Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Siemens, Aruba, SironLabs, POS Aviation, Kotak, Kaizen Automotive, Amagi, McNeilus Steel, Claremont, Glassbeam, Marlabs, Amazon Web Services
Find out what your peers are saying about Cisco Secure Endpoint vs. SanerNow CyberHygiene Platform and other solutions. Updated: April 2025.
848,396 professionals have used our research since 2012.