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Qualys VMDR vs SanerNow CyberHygiene Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.3
Qualys VMDR's customer service is praised for responsiveness and expertise, but some users desire faster resolution and more comprehensive support.
No sentiment score available
The technical support provided by Qualys is pretty good.
The response time takes a while.
 

Room For Improvement

Sentiment score
5.0
Qualys VMDR needs improvements in reporting, user interface, false positives, asset management, integration, support, analytics, and pricing.
No sentiment score available
It does not automate patching unless the patch management module is purchased separately.
The response time of technical support takes a while.
 

Scalability Issues

Sentiment score
8.0
Qualys VMDR is praised for its scalable cloud architecture, efficiently managing assets and deployments across various organizational sizes.
No sentiment score available
Scalability depends on the license and the number of assets being monitored.
 

Setup Cost

Sentiment score
4.5
Qualys VMDR is customizable and comprehensive but seen as costly, especially for smaller companies and mid-sized programs.
No sentiment score available
I would rate the pricing between seven to eight out of ten.
 

Stability Issues

Sentiment score
8.0
Qualys VMDR is highly stable with minimal issues, praised for reliability, although occasional slowness occurs with large data scans.
No sentiment score available
 

Valuable Features

Sentiment score
8.1
Qualys VMDR offers robust vulnerability management, customization, integration, and real-time updates, praised for ease of use and scalability.
No sentiment score available
Qualys VMDR offers a one-stop solution for monitoring and reporting.
I like the automated report generation and vulnerability report generation.
 

Categories and Ranking

Qualys VMDR
Ranking in Vulnerability Management
2nd
Ranking in Risk-Based Vulnerability Management
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
91
Ranking in other categories
IT Asset Management (4th), Configuration Management Databases (3rd), Container Security (10th)
SanerNow CyberHygiene Platform
Ranking in Vulnerability Management
26th
Ranking in Risk-Based Vulnerability Management
11th
Average Rating
9.6
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
Endpoint Detection and Response (EDR) (37th), Patch Management (16th)
 

Mindshare comparison

As of November 2024, in the Vulnerability Management category, the mindshare of Qualys VMDR is 12.2%, down from 13.6% compared to the previous year. The mindshare of SanerNow CyberHygiene Platform is 0.2%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management
 

Featured Reviews

Harold Jensen - PeerSpot reviewer
Good visibility but expensive and needs better support
Support: It's often overseas and often following a script, basically asking us to redo what we opened the case with. Multiple APIs: There seems to be a lack of easy onboarding into Qualys. We had to use manual inputs and some API calls to get items in place. Dashboard: It is very rudimentary with very little customization. The Qualys Scripting Language (QSL) works differently in different Qualys modules, so when you get it working in one area you have to modify the syntax in others. User account management: We often have to give users more rights than needed just to give them what they need. Integration with the various Qualys Modules: You can tell the UI is different based on of the different teams that created them. QSL syntax same in all modules Responsiveness of some of the components: They time out, you get a blank screen, etc. Backend updates between the various modules: You update connectors and information takes a few minutes to show in VMDR or Global Asset View Connectors: Connectors have a throttling issue with AWS which causes them to frequently fail unless you manually run them again.
Sushil Raul - PeerSpot reviewer
Advanced vulnerability Management solution with out-of-the-box integrations
If customers are only looking for a patch management system, then I would definitely recommend SanerNow. But if you look at today's market, there are already many tools similar to SanerNow that give fragments of the overall functionality of an ITSM tool, and enterprise customers tend not to be interested in tools that only provide fragmented functionality. Instead, they need a tool that can give them complete IT service management, including service orchestration, assurance, and automation; that is, the entire gamut of modules in one solution. Vendors that can provide this include BMC, Micro Focus, and SolarWinds. These vendors cater to the overall requirements of the customer and not just a specific fragment, especially for those customers wishing to break down silos and unify their solutions. Thus, if you're looking for a more comprehensive solution that unifies ITSM and IT operations management as a whole, SanerNow needs to work towards a few additional modules which support observability.
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Top Industries

By visitors reading reviews
Educational Organization
35%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
6%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
12%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your primary use case for Qualys VM?
Qualys VM is used for vulnerability scans for the internet and applications using application exchange. There are many applications. We also use the solution for asset management per team, and the ...
What do you like most about Qualys VMDR?
I like that we have many scanners and channels that don't overload. It helps us scan and track easily. Also, the tagging system is good for tagging. We can still use QualysAgent task ID tools even ...
What is your experience regarding pricing and costs for Qualys VMDR?
I am not aware of the actual cost or pricing as it is managed by the client.
What do you like most about SanerNow?
Although it is, in fact, a complete vulnerability management solution, the most valuable feature is the patch management functionality. Most of our customers give preference to this tool over other...
What is your experience regarding pricing and costs for SanerNow?
The pricing is reasonable - we paid about 2.5 million for 3,500 nodes.
What needs improvement with SanerNow?
SanerNow CyberHygiene Platform needs to incorporate more documentation.
 

Also Known As

Qualys VM, QualysGuard VM, Qualys Asset Inventory, Qualys Container Security, Qualys Virtual Scanner Appliance
SecPod SanerNow, SanerNow RP
 

Overview

 

Sample Customers

Agrokor Group, American Specialty Health, American State Bank, Arval, Life:), Axway, Bank of the West, Blueport Commerce, BSkyB, Brinks, CaixaBank, Cartagena, Catholic Health System, CEC Bank, Cegedim, CIGNA, Clickability, Colby-Sawyer College, Commercial Bank of Dubai, University of Utah, eBay Inc., ING Singapore, National Theatre, OTP Bank, Sodexo, WebEx
Siemens, Aruba, SironLabs, POS Aviation, Kotak, Kaizen Automotive, Amagi, McNeilus Steel, Claremont, Glassbeam, Marlabs, Amazon Web Services
Find out what your peers are saying about Qualys VMDR vs. SanerNow CyberHygiene Platform and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.