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Cisco Secure Endpoint vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Cisco Secure Endpoint boosts efficiency, increases productivity by up to 10%, and provides cost savings with quick threat response and integration.
Sentiment score
7.1
Users reported significant ROI with VMware Carbon Black Endpoint, citing reduced malware and ransomware incidents, and 10% cost savings.
 

Customer Service

Sentiment score
6.6
Cisco Secure Endpoint's customer support is praised for responsiveness, knowledge, and effective assistance, although some experience slow response times.
Sentiment score
6.4
VMware Carbon Black Endpoint support is generally praised as effective and knowledgeable, but some report delays and issues with tiered support.
 

Scalability Issues

Sentiment score
8.8
Cisco Secure Endpoint offers scalable, easy deployment across varied environments, enhanced by SecureX integration, requiring minimal management effort.
Sentiment score
7.5
VMware Carbon Black Endpoint is highly scalable and adaptable for various enterprises, praised for ease of adding tenants and managing environments.
 

Stability Issues

Sentiment score
5.8
Cisco Secure Endpoint is highly stable and reliable, with minimal issues, consistently praised across large deployments.
Sentiment score
7.6
VMware Carbon Black Endpoint is stable, lightweight, reliable, and highly rated, though minor issues with sensors and updates occasionally occur.
 

Room For Improvement

Cisco Secure Endpoint needs better integration, streamlined dashboard, improved support, enhanced malware filtering, AI integration, and competitive pricing.
VMware Carbon Black Endpoint struggles with mobile support, complex UI, performance issues, inadequate reporting, and insufficient third-party integration.
 

Setup Cost

Cisco Secure Endpoint offers flexible, justified pricing from $2-$3 per endpoint, with savings through Enterprise Agreement bundling.
VMware Carbon Black Endpoint licensing is seen as expensive and inflexible, with prices ranging from $15 to $7,000 per node.
 

Valuable Features

Cisco Secure Endpoint provides robust malware protection and threat analytics with integration and automation features for enhanced endpoint security.
VMware Carbon Black Endpoint offers robust remote security with intuitive real-time detection, AI-driven threat response, and centralized cloud control.
 

Categories and Ranking

Cisco Secure Endpoint
Ranking in Endpoint Protection Platform (EPP)
13th
Ranking in Endpoint Detection and Response (EDR)
13th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
48
Ranking in other categories
Cisco Security Portfolio (6th)
VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
20th
Ranking in Endpoint Detection and Response (EDR)
15th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Security Incident Response (1st), Ransomware Protection (4th)
 

Mindshare comparison

As of January 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cisco Secure Endpoint is 1.5%, down from 1.9% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 1.9%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Mark Broughton - PeerSpot reviewer
Tighter integration with Umbrella and Firepower gave us eye-opening information
We were using a third-party help desk. One of the ways that they were fixing problems was to delete the client and then add the client back if there was an issue where the client had stopped communicating. Any improvement in the client communicating back to the server would be good, particularly for machines that are offline for a couple of weeks. A lot of our guys were working on a rotation where the machine might be offline for that long. They were also terrible about rebooting their machines, so those network connections didn't necessarily get refreshed. So, anything that could improve that communication would be good. Also, an easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful. If you could say, "Okay, we've got these two machines. This one says it's not reporting and this one says it's been reporting. Obviously, somebody did a reinstall," it would help. That way you could get a more accurate device count, so you're not having an inflated number. Not that Cisco was going to come down on you and say, "Oh, you're using too many licenses," right away. But to have a much more accurate license usage count by being able to better dedupe the records would be good. I also sent over a couple of other ideas to our technical rep. A lot of that had to do with the reporting options. It would be really nice to be able to do a lot more in the reporting. You can't really drill down into the reports that are there. The reporting and the need for the documentation to be updated and current would be my two biggest areas of complaint. Also, there was one section when I was playing with the automation where it was asking for the endpoint type rather than the machine name. If I could have just put in the machine name, that would have been great. So there are some opportunities, when it comes to searching, to have more options. If I wanted to search, for example, by a Mac address because, for some reason, I thought there was a duplication and I didn't have the machine name, how could I pull it up with the Mac address? When you're getting to that level, you're really starting to get into the ticky tacky. I would definitely put the reporting and documentation way ahead of that.
Matthew Weisler - PeerSpot reviewer
Great granularity for policies or applications without needing hash values
The solution is cloud based which makes it easy to use for remote devices or work-at-home situations. The solution supports full trust or signature-based approvals. You can get very granular and band out policies or applications without having to do hash values. You can band through the entire environment by execution of the name or desk IDXE. This can be achieved on the policy side because of the signature, IOC, or naming convention itself. This is very effective for pushing more blockage or removing threats across the board. The solution has a very nice API on the back end for remoting into a system and executing scripts or utilizing self automation. This is useful for monitoring several different companies in a workspace or workbook-type format. For example, I report and send out mass emails from a clickable button in an Excel workbook. The APIs all exist for each client. I push out automatic endpoint monitoring and reports every single day at a particular time, with a simple clickable button that serves as a scheduled task for fifty clients.
report
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
9%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
15%
Financial Services Firm
10%
Government
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
I am not entirely sure about the exact licensing cost. It ranges from 2,000 to 2,500 INR annually.
What needs improvement with Cisco Secure Endpoint?
Previously, there were options to uninstall the agent without a password if you had admin access, and this could be improved. It may require a password for uninstalling clients, which would be help...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

Cisco AMP for Endpoints
Carbon Black CB Defense, Bit9, Confer
 

Learn More

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Overview

 

Sample Customers

Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Cisco Secure Endpoint vs. VMware Carbon Black Endpoint and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.