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Bitdefender GravityZone EDR vs Cisco Secure Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
13th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
61
Ranking in other categories
No ranking in other categories
Cisco Secure Endpoint
Ranking in Endpoint Detection and Response (EDR)
12th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
48
Ranking in other categories
Endpoint Protection Platform (EPP) (13th), Cisco Security Portfolio (6th)
 

Mindshare comparison

As of March 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.7%, down from 3.1% compared to the previous year. The mindshare of Cisco Secure Endpoint is 1.6%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
Mark Broughton - PeerSpot reviewer
Tighter integration with Umbrella and Firepower gave us eye-opening information
We were using a third-party help desk. One of the ways that they were fixing problems was to delete the client and then add the client back if there was an issue where the client had stopped communicating. Any improvement in the client communicating back to the server would be good, particularly for machines that are offline for a couple of weeks. A lot of our guys were working on a rotation where the machine might be offline for that long. They were also terrible about rebooting their machines, so those network connections didn't necessarily get refreshed. So, anything that could improve that communication would be good. Also, an easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful. If you could say, "Okay, we've got these two machines. This one says it's not reporting and this one says it's been reporting. Obviously, somebody did a reinstall," it would help. That way you could get a more accurate device count, so you're not having an inflated number. Not that Cisco was going to come down on you and say, "Oh, you're using too many licenses," right away. But to have a much more accurate license usage count by being able to better dedupe the records would be good. I also sent over a couple of other ideas to our technical rep. A lot of that had to do with the reporting options. It would be really nice to be able to do a lot more in the reporting. You can't really drill down into the reports that are there. The reporting and the need for the documentation to be updated and current would be my two biggest areas of complaint. Also, there was one section when I was playing with the automation where it was asking for the endpoint type rather than the machine name. If I could have just put in the machine name, that would have been great. So there are some opportunities, when it comes to searching, to have more options. If I wanted to search, for example, by a Mac address because, for some reason, I thought there was a duplication and I didn't have the machine name, how could I pull it up with the Mac address? When you're getting to that level, you're really starting to get into the ticky tacky. I would definitely put the reporting and documentation way ahead of that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to scale and it is suitable for organizations from small businesses to enterprise."
"Bitdefender is a well-supported platform."
"The nice thing about Bitdefender is that it has modules and layers that you can add as the requirement becomes more sophisticated and dangerous or threatening."
"They are constantly updating the solution against malware."
"I like GravityZone's short implementation time. It takes only a day, at most."
"After deploying Bitdefender, it provides detailed logs about any threats encountered and quarantines the threat. It synchronizes this information, and you can see which PC or device faced the threat when you log into the console."
"It has the ability to remotely control user PCs and execute specific commands to ensure their security. However, this capability could also pose some concerns."
"The cloud management is easy and useful, especially in our case when we have multiple offices in different locations."
"The product itself is pretty reliable. The security features that it has make it reliable."
"The most valuable feature is signature-based malware detection."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"It provides real-time visibility and control over endpoints, allowing its users to promptly respond to any security incidents and remediate any vulnerabilities."
"The tool's most valuable feature is its integration with other Cisco products, such as switches and routers. This integration allows comprehensive coverage of security parameters across the customer's entire network. Customers find it easier to manage because they already know Cisco products. The cloud-based management is another valuable feature, enabling customers to manage their security from anywhere with an internet connection."
"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"The product provides sandboxing options like file reputation and file analysis."
"The console feature gives a centralized management of what's going on, and if something happens, it gives you an alert. So, that's the most important feature for me."
 

Cons

"Bitdefender GravityZone EDR doesn't have an official office in Saudi Arabia, which is important if the vendor wants to gain or be closer to their customers."
"The installation is not straightforward and should be easier to do."
"The one thing that we are missing and want to see is user analytics. So, that is what I'm really interested in: behavior analytics and end user behavior."
"Policy customization and deployment need a little bit of improvement. The push policies, the first line, and all those things."
"I would like to see the capability for remote installation added, in particular for servers."
"They need to improve the dashboard by adding a dedicated executive view. This view should provide executives with a clear overview of what's happening."
"The main area for improvement is the dashboard of the cloud console, where we manage security policies and groupings. It needs to be more flexible and informative."
"They should include the Hebrew language for its technical support in terms of communication."
"This product has issues with the number of false positives that it reports."
"On the firewall level, they were lagging a little bit behind, but they are running up again. I have full trust in the new 3000 series of firewalls where we would also be able to look more into the traffic that we're monitoring and get more security layers in our services. That would definitely be a big step."
"The technical support is very slow."
"In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."
"Due to the complexity of the technology that is used and its advanced threat detection capabilities, it is possible to encounter many delays in operation."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"The pricing policy could be more competitive, similar to Cisco's offerings."
"The GUI needs improvement, it's not good."
 

Pricing and Cost Advice

"It has a suitable price for every company and organization."
"The solution is not expensive but there are cheaper options in the market. In terms of competitiveness, the price is reasonable with no other additional costs besides the licensing fees."
"I rate the product's price a four on a scale of one to ten, where one is low, and ten is high."
"The solution's pricing is average."
"Bitdefender GravityZone EDR is cheaper than Kaspersky. There are no additional costs apart from licensing ones."
"The solution is affordable."
"Bitdefender GravityZone Ultra is less expensive than other solutions, such as CrowdStrike. We had a really good deal because it was their year-end and they were trying to do a lot of sales that week. We bought a three-year contract from them and the cost was approximately $17 per endpoint, per year. It is was a very good price. I have spoken to other people who have purchased CrowdStrike at approximately $60 per endpoint, per year. I have no complaints about the price of this solution."
"Price-wise, we have a better licensing agreement with Bitdefender than we did with competing vendors."
"We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
"The solution is highly affordable; I believe we pay $2 or $3 per endpoint. It's significantly cheaper than the competitors on the market."
"The price is very good."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"It can always be cheaper."
"It is an expensive solution."
"The pricing and licensing of the security solutions of Cisco are very good in comparison with the competitors, but sometimes, it's difficult to see all the discounts and other kinds of things. So, you have to be careful, but the pricing is good."
"We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
11%
Manufacturing Company
6%
Government
6%
Computer Software Company
17%
Government
9%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
I am not entirely sure about the exact licensing cost. It ranges from 2,000 to 2,500 INR annually.
What needs improvement with Cisco Secure Endpoint?
Previously, there were options to uninstall the agent without a password if you had admin access, and this could be improved. It may require a password for uninstalling clients, which would be help...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Cisco AMP for Endpoints
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Cisco Secure Endpoint and other solutions. Updated: January 2025.
839,422 professionals have used our research since 2012.