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Bitdefender GravityZone EDR vs Cisco Secure Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR offers effective data security, reduces threat response times, and delivers good value, enhancing user satisfaction.
Sentiment score
7.4
Cisco Secure Endpoint enhances productivity and reduces costs by streamlining threat detection, integrating tools, and minimizing manual intervention.
 

Customer Service

Sentiment score
5.8
Bitdefender GravityZone EDR's customer service is praised for speed and responsiveness but criticized for delays and resolution issues.
Sentiment score
6.1
Cisco Secure Endpoint support is praised for responsiveness and expertise, providing quick issue resolution and valuable user guidance.
I have heard that their response time is pretty good, usually under 24 hours.
I would rate customer service and support as nine out of ten.
Cisco has good technical support, especially considering these are newer solutions compared to traditional routing and switching products.
 

Scalability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR is scalable, easy to deploy, adaptable for various environments, and receives high scalability ratings.
Sentiment score
8.4
Cisco Secure Endpoint is scalable, integrates with SecureX for efficient management, and supports diverse industries without extra resources.
Mac is not supported.
I would rate the scalability of Bitdefender EDR as nine out of ten.
Cisco Secure Endpoint is definitely scalable.
 

Stability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR is praised for stability, seamless integration, efficiency, and minimal false positives, despite minor server communication issues.
Sentiment score
6.5
Cisco Secure Endpoint is highly stable, reliable, and trusted for performance, earning high ratings from users in various enterprises.
If it were not stable, it could lead to inaccuracies in asset management data and increase incident response times if I cannot access the console during ongoing investigations.
We have not encountered any problems.
 

Room For Improvement

Bitdefender GravityZone EDR faces challenges with exclusions, reporting, usability, features, pricing, and support, needing overall improvement.
Cisco Secure Endpoint requires better integration, reporting, and UI enhancements, alongside improved pricing, AI capabilities, and IoT support.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved.
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
The forensic capabilities need enhancement, especially for deep forensic data collection.
 

Setup Cost

Bitdefender GravityZone EDR offers competitive, flexible pricing and tailored agreements, appealing to enterprise users for its cost-effectiveness.
Cisco Secure Endpoint offers competitive and flexible pricing with value-rich features, despite some complexity in licensing.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
 

Valuable Features

Bitdefender GravityZone EDR offers comprehensive, reliable endpoint protection with easy management, advanced threat detection, and centralized cloud control.
Cisco Secure Endpoint provides advanced security features, cross-platform support, and ease of use with strong threat intelligence and support.
Real-time monitoring has helped our organization by providing 24/7 oversight, which is handled by the monitoring team.
The features I find most effective for threat detection include centralized control policy distribution.
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet.
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
18th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
No ranking in other categories
Cisco Secure Endpoint
Ranking in Endpoint Detection and Response (EDR)
29th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Endpoint Protection Platform (EPP) (34th), Cisco Security Portfolio (7th)
 

Mindshare comparison

As of November 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.4%, down from 2.5% compared to the previous year. The mindshare of Cisco Secure Endpoint is 1.6%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Bitdefender GravityZone EDR2.4%
Cisco Secure Endpoint1.6%
Other96.0%
Endpoint Detection and Response (EDR)
 

Featured Reviews

HarshBhardiya - PeerSpot reviewer
Provides detailed event investigation and endpoint control but needs better Mac support and UI improvements
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be optimized to be more user-friendly and easier to work with. We don't specifically look for the customizable dashboards within Bitdefender GravityZone EDR; rather, we get the logs on our SIEM solution, QRadar, where we have created the dashboards. We also have Tableau and Power BI, so we don't utilize any dashboards on the EDR front. I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved. Other areas of improvement for Bitdefender GravityZone EDR include its lack of support for Mac devices.
AKSHAYK - PeerSpot reviewer
Identifies the malicious content in an organization's network
We must install an agent on every laptop. We do not know how to do it for the network. We shouldn’t have to install agents individually if it's a corporate network. The product does not provide options like tunnel creation or virtual appliances. If there are 2000 users and only one network administrator, installing the agent on every laptop will be time-consuming.
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Computer Software Company
11%
Manufacturing Company
6%
Hospitality Company
6%
Computer Software Company
18%
Manufacturing Company
9%
Government
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise9
Large Enterprise11
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise14
Large Enterprise21
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
The negative aspect is that when asking for customization, the OEM takes considerable time to implement changes. Many times customization is not possible, and the OEM states that such customization...
What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
What needs improvement with Cisco Secure Endpoint?
Cisco Secure Endpoint lacks features like DLP which other vendors offer. XDR is new, so integration capabilities with third-party tools need improvement. The forensic capabilities need enhancement,...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Cisco AMP for Endpoints
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Cisco Secure Endpoint and other solutions. Updated: September 2025.
873,085 professionals have used our research since 2012.