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Bitdefender GravityZone EDR vs Cisco Secure Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
12th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
61
Ranking in other categories
No ranking in other categories
Cisco Secure Endpoint
Ranking in Endpoint Detection and Response (EDR)
13th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
48
Ranking in other categories
Endpoint Protection Platform (EPP) (13th), Cisco Security Portfolio (6th)
 

Mindshare comparison

As of January 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 3.1%, down from 3.4% compared to the previous year. The mindshare of Cisco Secure Endpoint is 1.9%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
Mark Broughton - PeerSpot reviewer
Tighter integration with Umbrella and Firepower gave us eye-opening information
We were using a third-party help desk. One of the ways that they were fixing problems was to delete the client and then add the client back if there was an issue where the client had stopped communicating. Any improvement in the client communicating back to the server would be good, particularly for machines that are offline for a couple of weeks. A lot of our guys were working on a rotation where the machine might be offline for that long. They were also terrible about rebooting their machines, so those network connections didn't necessarily get refreshed. So, anything that could improve that communication would be good. Also, an easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful. If you could say, "Okay, we've got these two machines. This one says it's not reporting and this one says it's been reporting. Obviously, somebody did a reinstall," it would help. That way you could get a more accurate device count, so you're not having an inflated number. Not that Cisco was going to come down on you and say, "Oh, you're using too many licenses," right away. But to have a much more accurate license usage count by being able to better dedupe the records would be good. I also sent over a couple of other ideas to our technical rep. A lot of that had to do with the reporting options. It would be really nice to be able to do a lot more in the reporting. You can't really drill down into the reports that are there. The reporting and the need for the documentation to be updated and current would be my two biggest areas of complaint. Also, there was one section when I was playing with the automation where it was asking for the endpoint type rather than the machine name. If I could have just put in the machine name, that would have been great. So there are some opportunities, when it comes to searching, to have more options. If I wanted to search, for example, by a Mac address because, for some reason, I thought there was a duplication and I didn't have the machine name, how could I pull it up with the Mac address? When you're getting to that level, you're really starting to get into the ticky tacky. I would definitely put the reporting and documentation way ahead of that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the anti-malware and firewall policies. The runtime scans and execution have been beneficial to our business."
"The solution is probably one of the top five, best security solutions on the market at the moment."
"It has the ability to remotely control user PCs and execute specific commands to ensure their security. However, this capability could also pose some concerns."
"It's hard to pick just one valuable feature as almost all of the main features are very useful. However, the ability to manage it centrally and have detailed control over settings, exceptions and other configurations is extremely beneficial."
"The best feature for our customers is the ransomware feature. It is very fresh and powerful. Bitdefender also has a feature called Ransomware Vaccine. With this feature, when a file from the ransomware is encrypted Bitdefender can revert it back to the original file. It automatically decrypts the file and puts the ransom in quarantine."
"I like the risk assessment tool built into Bitdefender GravityZone EDR because I'm really into risk assessments and vulnerability testing."
"It is a good anti-malware product that is highly stable."
"The most valuable feature of Bitdefender GravityZone Ultra is the ETX and ETM endpoint protection."
"The VPN is most valuable. It's the best thing in the market today. We can use two-factor authentication with another platform, and we can authenticate with two-factor."
"The most valuable feature is signature-based malware detection."
"The simplicity of use is its most valuable feature. You can very clearly see things."
"It provides real-time visibility and control over endpoints, allowing its users to promptly respond to any security incidents and remediate any vulnerabilities."
"The most valuable features of this solution are the IPS and the integration with ISE."
"The product provides sandboxing options like file reputation and file analysis."
"The solution's integration capabilities are excellent. It's one of the best features."
"The solution’s most valuable feature is malware protection."
 

Cons

"Occasionally websites are unnecessarily blocked due to monitoring software on those sites."
"The solution is sometimes resource-intensive."
"The outreach from support was a bit bad according to their plan, but we've got two people here that manage and support GravityZone and interact with them and they manage it very well."
"The one thing I'd say about their complete MDR product is that it's too expensive, which is why I prefer to use an alternative SOC and integrate Bitdefender to a different SOC on their own."
"Application Control should be available on the cloud."
"Other solutions are cheaper than GravityZone."
"There's room for improvement in terms of protection. That's my primary concern."
"Bitdefender GravityZone Ultra should include more advanced features than their competitors in the market for the auto-detection of viruses and threats within the environment."
"I would like them to add whatever makes filtering more advanced in scanning and blocking for malware in emails."
"An easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful... That way you could get a more accurate device count, so you're not having an inflated number."
"The reporting and analytics areas of the solution need to be improved."
"We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."
"Integration and dashboard are areas with certain shortcomings in Cisco Secure Endpoint."
"In the next version of this solution, I would like to see the addition of local authentication."
"The solution needs more in-depth analytics."
"The Linux agent is a simple offline classic agent, and it doesn't support Secure Boot, which is important to have on a Linux machine. The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers. We didn't find a fix during troubleshooting, and Cisco couldn't offer one either. Eventually, we had to shut down the Exploit Prevention system. We didn't like that as we always want a solution that can fit smoothly into the setup without causing problems, especially where security is concerned. The tool also caused CPU spikes on our production machine, and we were seriously considering moving to another product."
 

Pricing and Cost Advice

"As I am on a different model, my clients pay me on a monthly basis."
"The pricing is competitive."
"The solution is not expensive but there are cheaper options in the market. In terms of competitiveness, the price is reasonable with no other additional costs besides the licensing fees."
"It is not that expensive. Compared to its competitors, it is well-priced and well-placed."
"I have very good pricing for the solution, which is one of the reasons why I am not switching to other products. I rate the tool's pricing a two out of ten."
"Bitdefender GravityZone Ultra is less expensive than other solutions, such as CrowdStrike. We had a really good deal because it was their year-end and they were trying to do a lot of sales that week. We bought a three-year contract from them and the cost was approximately $17 per endpoint, per year. It is was a very good price. I have spoken to other people who have purchased CrowdStrike at approximately $60 per endpoint, per year. I have no complaints about the price of this solution."
"The solution is affordable."
"Bitdefender GravityZone EDR is cheaper than Kaspersky. There are no additional costs apart from licensing ones."
"There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it."
"Licensing fees are on a yearly basis and I am happy with the pricing."
"The costs of 50 licenses of AMP for three years is around $9,360."
"It is an expensive solution."
"Pricing is a big issue."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"I rate the pricing a five or six on a scale of one to ten, where one is expensive, and ten is cheap."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
10%
Manufacturing Company
6%
Government
6%
Computer Software Company
18%
Government
9%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
I am not entirely sure about the exact licensing cost. It ranges from 2,000 to 2,500 INR annually.
What needs improvement with Cisco Secure Endpoint?
Previously, there were options to uninstall the agent without a password if you had admin access, and this could be improved. It may require a password for uninstalling clients, which would be help...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Cisco AMP for Endpoints
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Cisco Secure Endpoint and other solutions. Updated: January 2025.
831,997 professionals have used our research since 2012.