Cognizant CRM Services offer customized CRM solutions that address specific challenges in financial services, insurance, healthcare, retail and other industries. For a large bio-pharma company, Cognizant created a single customer management system that combined previously separate systems spread throughout the sales and marketing organization. The new multi-tiered solution was built using a single database to avoid data redundancy and inconsistency and separated business rules from underlying software code.
NTT DATA BizXaaS CRM is developed based on Microsoft Dynamics CRM, has a rich standard CRM functions fit in SFA and marketing sections and is flexible to provide in both Cloud Infrastructure type and On-Premise Infrastructure type. It has the multi-language function to accelerate global coverage and has developed a unique functions; geography data integration, voice data integration and it saves time to input the same words using an Intelligence Function.
