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CTERA Enterprise File Services Platform vs Cohesity DataProtect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Organizations report cost savings, reduced downtime, improved efficiency, and lower costs with Cohesity DataProtect, enhancing threat protection.
Sentiment score
7.2
CTERA Enterprise File Services reduced costs and time, minimized manual storage, and eliminated SSD and alternative storage needs.
Using Cohesity DataProtect is easier to manage, and it simplifies various components into one architecture, reducing the need for extensive human resources to manage backups.
Adding SSD storage to Windows file servers is expensive, and we no longer need to back up those devices.
I am positive that CTERA has helped reduce the total cost of ownership by eliminating the need for manual storage management and reducing storage service processes.
 

Customer Service

Sentiment score
8.0
Cohesity DataProtect customer service is praised for fast, knowledgeable support, though occasional time zone delays are noted.
Sentiment score
8.3
CTERA's platform provides responsive support, rated highly for proactive assistance and efficient issue resolution by knowledgeable agents.
The support can depend on the region, and for larger customers, I advise having a Technical Account Manager for better assistance.
They swiftly address concerns and take ownership of the call, providing a very satisfactory support experience.
High-priority issues are handled promptly.
I would rate their support a ten out of ten.
 

Scalability Issues

Sentiment score
7.6
Cohesity DataProtect offers seamless scalability for diverse workloads, excelling in capacity expansion across various data centers.
Sentiment score
8.3
CTERA's platform is scalable and easy to expand globally, though CPU and memory licensing constraints may pose challenges.
Cohesity DataProtect is built on a scale-out architecture, which means it can effectively scale to meet various needs.
If we need to upgrade CPU and memory, we should be able to do that without a license upgrade.
CTERA is a very scalable product, allowing us to grow.
It offers good scalability options, including vertical and outward scalability.
 

Stability Issues

Sentiment score
7.7
Cohesity DataProtect is stable and reliable, with strong support, efficient backups, and effective handling of power failures.
Sentiment score
7.5
CTERA's platform faced initial bugs but improved over time, earning high stability ratings with reliable data access.
On the whole, any problems were more related to hardware limitations rather than issues with Cohesity DataProtect itself.
It has been pretty stable since then.
We had things deployed for years, and we were suddenly getting cloud sync issues that were crashing our sites.
It is very stable and reliable.
 

Room For Improvement

Cohesity DataProtect needs improvements in recovery, UI, integration, documentation, application support, pricing, security, and update processes.
The CTERA platform needs improvements in monitoring, updates, UI, logging, and performance, while users value current features and support.
While there are improvements to be made, such as providing support for older systems like IBM iSeries and tandem systems from HP, the solution overall shifts from older methods to modern practices.
AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring.
It would help to have a global single-pane-of-glass view of all my CTERA devices.
One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node.
 

Setup Cost

Cohesity DataProtect provides competitive pricing with bundled services, offering cost-effectiveness despite potentially higher list prices.
CTERA offers cost-effective enterprise file services with flexible licensing, providing significant savings over EMC and Nasuni, especially in Israel.
Unlike other solutions that require hardware purchases, CTERA offers software licensing with flexibility across multiple infrastructure providers.
CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure.
I find the pricing reasonable.
 

Valuable Features

Cohesity DataProtect excels in fast recovery, seamless integration, easy setup, and offers strong data management and ransomware protection.
CTERA excels in scalability, flexibility, data management, and protection, making it ideal for hybrid cloud and remote work environments.
The platform is based on a scale-out architecture with each node having compute, RAM, SSD, and HDD.
As soon as something is written to the device, CTERA copies it to the cloud, where it's versioned with snapshots so we can recover it.
A vital advantage of this platform is its instantaneous recovery capability, allowing seamless access to a secondary gateway if the primary one fails.
It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution.
 

Categories and Ranking

Cohesity DataProtect
Ranking in Cloud Backup
6th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
72
Ranking in other categories
Backup and Recovery (8th)
CTERA Enterprise File Servi...
Ranking in Cloud Backup
12th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
File System Software (2nd), NAS (9th), Cloud Migration (7th), Cloud Storage (10th), Disaster Recovery (DR) Software (8th), Cloud Storage Gateways (2nd), Content Collaboration Platforms (12th)
 

Mindshare comparison

As of April 2025, in the Cloud Backup category, the mindshare of Cohesity DataProtect is 4.4%, down from 6.3% compared to the previous year. The mindshare of CTERA Enterprise File Services Platform is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Giovanni Golinelli. - PeerSpot reviewer
Easy to use, offers good scalability and responsive support
The deployment depends on the environment. Deploying on VMs is relatively simple. But for most of our customers, we implement physical clusters with at least three configured hosts using the existing model. So, it depends on the setup. Implementing DataProtect itself wasn't particularly challenging. One key requirement for successful DataProtect deployment is proper network configuration. If the network setup isn't right, you won't achieve optimal performance. We have developed a service for some of our customers where they implement an appliance or physical cluster of Cohesity at the customer site. Then, we use cloud clustering to replicate, and even in production, a second copy of the protected data. And in some cases, we have developed some disaster recovery procedures using Cohesity.
Igal Muginstein - PeerSpot reviewer
Offers flexibility, fast performance, and ransomware protection
The platform is releasing new features at a fast pace, which sometimes leads to version updates every three to six months. Although updates are generally not complex, it is challenging to stop the production environment during these updates, even if the downtime is just a few minutes. This is a common challenge across all NAS providers. From my perspective, the most important area for improvement is developing a method to perform updates without affecting customer production environments. Additionally, there are some cache size limitations that might become problematic for future use cases, though they don’t impact current applications. Collaboration for NFS and SMB protocols could also be enhanced. Although this issue isn't specific to CTERA, it is something we are working on together to improve. The quality of the versions has improved, but occasional issues still arise. All solutions face this challenge, but we hope to see a continued reduction in the number of bugs. That said, we haven't had any major production problems in the last four years, and we appreciate how responsive CTERA is to our issues. We engage in brainstorming sessions together, and we value this relationship.
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Top Industries

By visitors reading reviews
Educational Organization
44%
Financial Services Firm
9%
Computer Software Company
7%
Government
5%
Computer Software Company
70%
Financial Services Firm
5%
Educational Organization
4%
University
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cohesity DataProtect?
Several features enable us to perform fast recovery, such as instant fast recovery. All our virtual machines protected with the product can be quickly restored to another healthy environment with m...
What is your experience regarding pricing and costs for Cohesity DataProtect?
Typically on-premises nodes/clusters are deployed for primary backup (to enable instant mass restore) so price will be dependent on chosen OEM and capacity required. MSPs like us utilise PPU licens...
What needs improvement with Cohesity DataProtect?
While there are improvements to be made, such as providing support for older systems like IBM iSeries and tandem systems from HP, the solution overall shifts from older methods to modern practices....
What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards.
What needs improvement with CTERA Enterprise File Services Platform?
One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy. AI and automation features could enhance the ...
What is your primary use case for CTERA Enterprise File Services Platform?
We use it as a hosted cloud solution. We had initially tried Azure File Sync, but that did not work. Due to certain security concerns, I was tasked with researching alternatives. I evaluated severa...
 

Also Known As

Cohesity
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Tribune Media
McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
Find out what your peers are saying about CTERA Enterprise File Services Platform vs. Cohesity DataProtect and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.