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Comindware Tracker vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Comindware Tracker simplified workflow creation, enhanced efficiency, reduced risks, and saved costs with its user-friendly and transparent system.
Sentiment score
7.5
IBM BPM offers significant ROI by automating processes and improving efficiency, often offsetting high implementation costs within a year.
 

Customer Service

Sentiment score
7.9
Comindware Tracker is praised for excellent, professional customer service, with quick issue resolution and minor scope for improvement.
Sentiment score
6.7
Customer service is rated 7-9, appreciated for IBM support, but criticized for slow responses and complex case challenges.
The customer service is outstanding.
We had a contract that provided on-site support, which was very satisfactory.
 

Scalability Issues

Sentiment score
9.1
Comindware Tracker is praised for its scalability, flexibility, and seamless handling of organizational growth, ideal for large teams.
Sentiment score
6.9
IBM BPM scales well with expert configuration, but may struggle under high volume if not properly tuned.
The solution has scalability issues; on a scale, I would rate it at eight out of ten.
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
 

Stability Issues

Sentiment score
8.5
Comindware Tracker is exceptionally stable, with high uptime, quick issue resolution, and praised for enterprise-wide applications.
Sentiment score
7.2
IBM BPM's stability is mainly positive, with improved reliability and resilience, though setup challenges can affect performance.
 

Room For Improvement

Comindware Tracker needs frequent updates, easier integration, improved design, better documentation, enhanced analytics, and a mobile app option.
IBM BPM faces challenges with customization, integration, user interface, scalability, performance, costs, and adaptability to modern technologies.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
 

Setup Cost

Comindware Tracker offers cost-effective, user-friendly licensing with comprehensive features, but requires improved documentation for easier setup.
IBM BPM is costly, ideal for large enterprises, while Camunda offers more affordable solutions for smaller businesses.
SAP is more expensive, but IBM BPM is very expensive.
 

Valuable Features

Comindware Tracker offers user-friendly, low-code deployment with mobile access, enhancing workflow efficiency and collaboration at a budget-friendly cost.
IBM BPM excels in process orchestration, integration, and management, offering low-code design, responsive UI, and robust analytics tools.
The integration capabilities of IBM BPM are excellent.
 

Categories and Ranking

Comindware Tracker
Ranking in Business Process Management (BPM)
50th
Ranking in Process Automation
41st
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
No ranking in other categories
IBM BPM
Ranking in Business Process Management (BPM)
5th
Ranking in Process Automation
5th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Application Infrastructure (7th)
 

Mindshare comparison

As of February 2025, in the Business Process Management (BPM) category, the mindshare of Comindware Tracker is 0.1%, up from 0.1% compared to the previous year. The mindshare of IBM BPM is 7.4%, up from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Easy to navigate and great for keeping everybody in the loop
Comindware is great for workflow management. It's user-friendly and trustworthy. You don't need technical skills to develop, maintain and update workflows. Using the intuitive web-based user interface of the visual workflow builder, you can design and set up workflows. Comindware Tracker is a good…
Mohammed Almalki - PeerSpot reviewer
Offers good case management and its integration with process design but there's a learning curve
If you're already an IBM shop with the necessary skills and personnel, then I would recommend using it. However, it requires a yearly investment. So, if you're prepared for that, then go for it. New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve. Overall, I would rate the solution a seven out of ten. Two main reasons: the skillset required to manage it and its integration complexity.
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Top Industries

By visitors reading reviews
Educational Organization
68%
Comms Service Provider
7%
Financial Services Firm
5%
Real Estate/Law Firm
5%
Financial Services Firm
32%
Computer Software Company
12%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
SAP is more expensive, but IBM BPM is very expensive. If a scale of one to ten is used, I would rate IBM BPM at nine in terms of pricing.
 

Comparisons

No data available
 

Also Known As

No data available
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about Comindware Tracker vs. IBM BPM and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.