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Comindware Tracker vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Comindware Tracker simplified workflow creation, enhanced efficiency, reduced risks, and saved costs with its user-friendly and transparent system.
Sentiment score
7.5
IBM BPM enhances process efficiency, reduces errors, and often recovers costs within a year despite moderate licensing costs.
 

Customer Service

Sentiment score
7.9
Comindware Tracker is praised for excellent, professional customer service, with quick issue resolution and minor scope for improvement.
Sentiment score
6.6
IBM BPM's customer service is praised for expertise but needs improvement in response times and handling complex issues.
We had a contract that provided on-site support, which was very satisfactory.
 

Scalability Issues

Sentiment score
9.1
Comindware Tracker is praised for its scalability, flexibility, and seamless handling of organizational growth, ideal for large teams.
Sentiment score
6.9
IBM BPM is scalable but requires tuning and monitoring for performance amid challenges and varied user satisfaction.
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
 

Stability Issues

Sentiment score
8.5
Comindware Tracker is exceptionally stable, with high uptime, quick issue resolution, and praised for enterprise-wide applications.
Sentiment score
7.2
IBM BPM is generally stable with improved performance, occasional instability issues, and effective support for resolving problems.
 

Room For Improvement

Comindware Tracker needs frequent updates, easier integration, improved design, better documentation, enhanced analytics, and a mobile app option.
IBM BPM needs intuitive configuration, better integration, improved scalability, simplified processes, UI refinement, enhanced features, and reduced pricing.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
 

Setup Cost

Comindware Tracker offers cost-effective, user-friendly licensing with comprehensive features, but requires improved documentation for easier setup.
IBM BPM is a costly solution with complex licensing, best suited for large enterprises seeking powerful capabilities.
SAP is more expensive, but IBM BPM is very expensive.
 

Valuable Features

Comindware Tracker offers user-friendly, low-code deployment with mobile access, enhancing workflow efficiency and collaboration at a budget-friendly cost.
IBM BPM is praised for process orchestration, integration, user interface, automation, and strong analytics with low-code deployment.
The integration capabilities of IBM BPM are excellent.
 

Categories and Ranking

Comindware Tracker
Ranking in Business Process Management (BPM)
49th
Ranking in Process Automation
39th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
No ranking in other categories
IBM BPM
Ranking in Business Process Management (BPM)
8th
Ranking in Process Automation
5th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
110
Ranking in other categories
Application Infrastructure (7th)
 

Mindshare comparison

As of December 2024, in the Business Process Management (BPM) category, the mindshare of Comindware Tracker is 0.1%, up from 0.1% compared to the previous year. The mindshare of IBM BPM is 7.6%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

clientac994590 - PeerSpot reviewer
Efficiency has improved with the standardization of our business processes
There are two key topics which could be improved in this product: * The UX/UI could be reviewed and revamped to meet new the criteria of digitalization and innovation. Structure of functionalities and general storyline/rational of the solution could be reviewed. * There are not many report templates to be used; the list of available templates could be improved and expanded. The solution should take advanced of advanced analytics to provide a rich and compelling set of dashboards with metrics and useful insights.
Mohammed Almalki - PeerSpot reviewer
Offers good case management and its integration with process design but there's a learning curve
If you're already an IBM shop with the necessary skills and personnel, then I would recommend using it. However, it requires a yearly investment. So, if you're prepared for that, then go for it. New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve. Overall, I would rate the solution a seven out of ten. Two main reasons: the skillset required to manage it and its integration complexity.
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Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
824,052 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
67%
Comms Service Provider
7%
Real Estate/Law Firm
5%
Computer Software Company
5%
Financial Services Firm
31%
Computer Software Company
12%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
 

Comparisons

No data available
 

Also Known As

No data available
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Learn More

 

Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about Comindware Tracker vs. IBM BPM and other solutions. Updated: December 2024.
824,052 professionals have used our research since 2012.