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Comindware Tracker vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Comindware Tracker
Ranking in Business Process Management (BPM)
47th
Ranking in Process Automation
40th
Average Rating
9.6
Number of Reviews
15
Ranking in other categories
No ranking in other categories
IBM BPM
Ranking in Business Process Management (BPM)
8th
Ranking in Process Automation
5th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
109
Ranking in other categories
Application Infrastructure (8th)
 

Mindshare comparison

As of November 2024, in the Business Process Management (BPM) category, the mindshare of Comindware Tracker is 0.2%, up from 0.1% compared to the previous year. The mindshare of IBM BPM is 7.7%, up from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

clientac994590 - PeerSpot reviewer
Efficiency has improved with the standardization of our business processes
There are two key topics which could be improved in this product: * The UX/UI could be reviewed and revamped to meet new the criteria of digitalization and innovation. Structure of functionalities and general storyline/rational of the solution could be reviewed. * There are not many report templates to be used; the list of available templates could be improved and expanded. The solution should take advanced of advanced analytics to provide a rich and compelling set of dashboards with metrics and useful insights.
Mohammed Almalki - PeerSpot reviewer
Offers good case management and its integration with process design but there's a learning curve
If you're already an IBM shop with the necessary skills and personnel, then I would recommend using it. However, it requires a yearly investment. So, if you're prepared for that, then go for it. New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve. Overall, I would rate the solution a seven out of ten. Two main reasons: the skillset required to manage it and its integration complexity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Low code development."
"It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it."
"​It was easy to set up my team with access credentials to their files.​"
"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."
"The most valuable feature is that any non-technical personnel can easily work on the solution, redefining processes and creating drag and drop workflows according to the department or cross-department needs."
"The workflow tracker helps us to track our staff's workflow. It helps us to improve the productivity of our team."
"This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly."
"The clean interface, prioritization, and private task lists aren't present in other solutions."
"By automating several tasks, we have already reduced a lot of work for the business."
"It has an elaborated way to explore the IBM BPM processes."
"The solution offers great notifications."
"The most valuable features are the integration capabilities - BPM can connect with almost any legacy or advanced system."
"Setting it up is fairly easy. If somebody has knowledge of the system, he or she will be able to do it fairly quickly."
"I rate the technical support a ten out of ten...The product's installation was easy."
"Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
"The Process Designer is good. We like how we can drag and drop and link the processes up, that works out great for us."
 

Cons

"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"The initial setup seemed a bit complex, and there is no great documentation."
"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."
"I am expecting new updates to improve the software."
"If your organization has only a few team members then this tool is not suitable."
"This solution lacks API integration with some popular websites."
"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"This is technology, and there's always room for improvement. It would be better to have a single solution. Trying to have an overview in terms of this solution brings together the concepts of BPM processes, customer journeys, and an automation part for KPIs. All of this working together and coming up with a single solution with privacy is more commercial than anything else."
"One suggestion for IBM BPM is to provide better integration between their products, such as DataCap, which we use for scanning. Although the new CP4BA offers offline capabilities, not everyone is on CP4BA, so enhanced integration for those on older versions would be beneficial."
"The configuration is not that easy, and the initial deployment took three months."
"The pricing is a little bit high. It's gone up in cost."
"It is a really powerful tool, but its entry price is so high, which makes it a very exclusive club for who gets to use it. The thing that seemed to be the most intolerable was that you could put lots and lots of users on it, and it worked fine, but if you put lots and lots of developers on it, it sure seemed to have challenges. The biggest challenge was the development because of the Eclipse tool. It just seemed like irrespective of the development team that you put together, whether it had 10 or 50 people, you would end up having to reboot the development server throughout the day when you concurrently had lots of people hammering on the system. The development server just got sluggish. This was true for every project I was on. Once you got more than about five people working on the system at the same time, it would just get slower and slower during development work, and the only way to fix it was to reboot the server. It became just like a routine. Sometimes, we would reboot at lunch or dinner time, which is silly. After the cloud instances started rolling out, I never saw that again. That was probably the one big advantage of the cloud version. Instead of using an independent Eclipse-based process development tool, we moved to web-based process and design. The web-based tool definitely had greater performance than the Eclipse-based tool. I never got onto another project after that with 50 people, so I don't know how the performance is when you get a large team on it, but it definitely seems that the cloud design tool was a massive improvement."
"Some of the features are not enough for my business. We need to build custom user management for the many end users affected by BPM."
"I hope IBM uses something from IBM Content Navigator to make the interface easier to navigate."
"I'm hearing things might be improving, to really deliver on BPM as opposed to simply workflow. That really should be emphasized a lot more than it has been, because a lot of customers will simply implement the process and leave it there, because the product maybe doesn't emphasize BPM as much as it should, as much as maybe they talk about it in the sales process. The whole idea of BPM, is to iteratively improve the process, and in order to do that you have to have the analytics tool with it. A lot of times that doesn't go as far as it should simply because there's a lot more work to be done for that to happen, and just some sort of technical limitations that don't make that as easy as it should be."
 

Pricing and Cost Advice

"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"Great value for the money."
"Price per user works for me when they do not count my clients, which fill forms."
"The price is so reasonable."
"This solution has a very lost cost."
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"​We have definitely seen ROI. When we first kicked it off, we said it had to pay for itself within three years, and it did."
"When considering the features of the solution the price is expensive compared to competitors."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a ten."
"I wish it was less expensive. I don't know why their pricing model is so high for a piece of software that could benefit so many. It just seems to me that they could have a lower cost, maybe with fewer features or whatever, but it should be possible to do a lower cost workflow software that uses the same interface and underlying engine but does not cost so much that you have to be a Fortune 50 company to buy it. It is annoying to me. There are a lot of solutions that IBM has that are really powerful but nobody can afford them. They know their business, but I still feel that there are a lot of customers who would benefit from this sort of thing. I don't know what this elitism is all about. I am sure they have people doing the money numbers, but it seems like you can make a lot more money by selling it to way more people for a little bit less."
"We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM."
"I rate the solution's pricing a four out of ten."
"Price wise, IBM BPM is cheaper than other similar solutions and has excellent pricing."
"IBM BPM is expensive, so most large companies opt for IBM based on their licensing options."
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Top Industries

By visitors reading reviews
Educational Organization
66%
Computer Software Company
7%
Comms Service Provider
5%
Financial Services Firm
5%
Financial Services Firm
31%
Computer Software Company
13%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
 

Comparisons

No data available
 

Also Known As

No data available
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Learn More

 

Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about Comindware Tracker vs. IBM BPM and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.