ConnectWise SIEM vs Logz.io comparison

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90% willing to recommend

ConnectWise SIEM

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Executive SummaryUpdated on Sep 18, 2024

Logz.io is a cloud-based log management platform, while ConnectWise SIEM is a security information and event management system. Logz.io scores higher on deployment and customer service, but ConnectWise SIEM's comprehensive features make it dependable despite its cost.

Features: Logz.io users appreciate its real-time monitoring and analytics features, its efficiency in detecting and troubleshooting issues, and its user-friendly interface. ConnectWise SIEM is praised for its advanced threat detection, comprehensive security analytics, and robust functionalities.

Room for Improvement: Logz.io users suggest enhancements in data integration capabilities, better alerting functionalities, and improved scalability. ConnectWise SIEM users see a need for a more intuitive user approach, easier usability, and a reduction of its steep learning curve.

Ease of Deployment and Customer Service: Logz.io is noted for its straightforward deployment and excellent customer support, being relatively easy to implement with helpful, responsive support. ConnectWise SIEM's deployment is considered more complex, requiring more time and expertise, with support being not as accessible or prompt as Logz.io.

Pricing and ROI: Logz.io is considered cost-effective with a good return on investment, having competitive setup costs. ConnectWise SIEM is more expensive but its cost is justified by its extensive security features, providing a high ROI due to its advanced functionalities.

To learn more, read our detailed ConnectWise SIEM vs. Logz.io Report (Updated: March 2025).

ConnectWise SIEM vs. Logz.io

March 2025

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Helped 846,617 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise SIEM

Ranking in Security Information and Event Management (SIEM)

29th

Average Rating

10.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Endpoint Detection and Response (EDR) (32nd), Secure Access Service Edge (SASE) (20th), Managed Detection and Response (MDR) (21st)

Logz.io

Ranking in Security Information and Event Management (SIEM)

24th

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Log Management (20th)

Mindshare comparison

As of April 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ConnectWise SIEM is 0.3%, up from 0.1% compared to the previous year. The mindshare of Logz.io is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

Giulio Valeri

Owner at SOFTWARE SOLUTIONS SRL

Efficiently monitoring and detecting suspicious activities

One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments. For instance, once we were connecting different parts in China, and we had to reserve resources for the blue source of the login of task no v. ConnectWise Fortify successfully mitigated the issue and monitored any suspicious activity in the Microsoft environment. Despite the inconvenience, the Microsoft environment is still active and susceptible to cyber threats. We do a lot of research and utilize ConnectWise Fortify to restart and restore the system. It's essential to have a solution like ConnectWise Fortify to protect against cyber threats.

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Derrick Brockel

Senior Manager of Operations at a comms service provider with 10,001+ employees

The solution is a consistent logging platform that provides excellent query mechanisms

We can query a lot of data points and build dashboards. The vendor is good at adjusting their models. Most companies want us to forecast our yearly use and pay it upfront on day one. With Logz.io, we commit to use 14 TB in a year. However, they measure us every month and give us a monthly bill. Depending on our monthly usage, we pay for 14 TB divided by 12 months or a little extra. It's a little bit more like AWS. Other solutions do not do it. They want their money upfront. We really like the dashboards. We have 36 sub-accounts. Each sub-account is an app, and we could put restrictions on that app. Previously, there were capacity restrictions on the sub-accounts. If we have a sub-account of 1 TB and use only 100 GB, we waste 900 GB that day. We could not share it between sub-accounts. Now, they provide an overhead volume. We do a reserve, and any sub-account could use anything over the reserve. It utilizes our footprint better.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have found the solution has great functionality and it is easy to use."

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."

"The query mechanism for response codes and application health is valuable."

"InsightOne is the main reason why we use LogMeIn. This is mostly because of log data that we are pushing tools and logs in general."

"It is massively useful and great for testing. We can just go, find logs, and attach them easily. It has a very quick lookup. Whereas, before we would have to go, dig around, and find the server that the logs were connected to, then go to the server, download the log, and attach it. Now, we can just go straight to this solution, type in the log ID and server ID, and obtain the information that we want."

"We use the tool to track the dev and production environment."

"The tool is simple to setup where it is just plug and play. The tool is reliable and we never had any performance issues."

"The visualizations in Kibana are the most valuable feature. It's much more convenient to have a visualization of logs. We can see status really clearly and very fast, with just a couple of clicks."

"We use the product for log collection and monitoring."

"The other nice thing about Logz.io is their team. When it comes to onboarding, their support is incredibly proactive. They bring the brand experience from a customer services perspective because their team is always there to help you refine filters and tweak dashboards. That is really a useful thing to have. Their engagement is really supportive."

Cons

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."

"When it comes to reducing our troubleshooting time, it depends. When there are no bugs in Logz.io, it reduces troubleshooting by 5 to 10 percent. When there are bugs, it increases our troubleshooting time by 200 percent or more."

"The solution needs to improve its data retention. It should be greater than seven days. The product needs to improve its documentation as well."

"The price can be cheaper and they should have better monitoring."

"Capacity planning could be a little bit of a struggle."

"The product needs improvement from a filtering perspective."

"The solution needs to expand its access control and make it accessible through API."

"I would like them to improve how they manage releases. Some of our integrations integrate specifically with set versions. Logz.io occasionally releases an update that might break that integration. On one occasion, we found out a little bit too late, then we had to roll it back."

"I would like granularity on alerting so we can get tentative alerts and major alerts, then break it down between the two."

Pricing and Cost Advice

"The solution is expensive."

"The tool is an open source product."

"At the time it was set up, we thought Logz.io was very reasonable for what we were getting in terms of how much time and hosting costs it was saving us, because you don't have to run the servers for it anymore."

"The product's pricing is cheaper than other solutions."

"The product is a little expensive."

"You pay for what you need, and that is a good model. They are also quite happy to talk to you about your uses and your use case. They will even go as far as suggesting things that you don't need to do in order to save you money. At one point, I was quite surprised at how cheap it could be if we wanted it to be or how much they would help us manage our costs."

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846,617 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

19%

Wholesaler/Distributor

Manufacturing Company

Comms Service Provider

Computer Software Company

19%

Financial Services Firm

12%

Comms Service Provider

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about ConnectWise Fortify?

What is your experience regarding pricing and costs for ConnectWise Fortify?

The pricing is good. I would say it's at a reasonable price point.

What needs improvement with ConnectWise Fortify?

Currently, the virtual process is working fine, as it is able to detect Webex when intentional messages are sent. However, there is still room for improvement in this area. We could find a new way ...

What do you like most about Logz.io?

The query mechanism for response codes and application health is valuable.

What is your experience regarding pricing and costs for Logz.io?

The product is a little expensive. We're pushing 17 TB. It costs us one and a half million dollars a year.

What needs improvement with Logz.io?

Capacity planning could be a little bit of a struggle. The product must add some AI capabilities to learn from previous behaviors. Instead of us setting thresholds, the tool should learn the thresh...

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Product Reports

Security Information and Event Management (SIEM)

April 2025

Download ConnectWise SIEM product report

Download Logz.io product report

April 2025

Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE

Logz

Overview

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise.

ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

ConnectWise

Logz.io is a leading cloud-native observability platform that enables engineers to use the best open source tools in the market without the complexity of operating, managing, and scaling them. Logz.io offers four products: Log Management built on ELK, Infrastructure Monitoring based on Prometheus, Distributed Tracing based on Jaeger, and an ELK-based Cloud SIEM. These are offered as fully managed, integrated cloud services designed to help engineers monitor, troubleshoot and secure their distributed cloud workloads more effectively. Engineering driven companies like Siemens, Unity and ZipRecruiter use Logz.io to simplify monitoring and security workflows, increasing developer productivity, reducing time to resolve issues, and increasing the performance and security of their mission-critical applications.

Sample Customers

Techvera, Syrex, Clark Integrated Technologies

Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter