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Datadog vs Logz.io comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.6
Datadog's customer service is generally praised for responsiveness and expertise, though some users note delays and lack of phone support.
No sentiment score available
Customers appreciate Logz.io's proactive onboarding, helpful filters, and dashboards but desire more accessible technical support and quicker follow-up.
 

Room For Improvement

Sentiment score
5.6
Datadog users face challenges with billing, integration, interface complexity, and desire more flexibility, support, and improved features.
No sentiment score available
Logz.io requires release management, better alerting, customer update control, AI-based capacity planning, and improved documentation with affordable pricing.
 

Scalability Issues

Sentiment score
7.9
Datadog offers scalable performance and customization but users should monitor rising costs and potential challenges with complex architectures.
No sentiment score available
Logz.io's scalability is praised for handling data efficiently, accommodating team sizes, and maintaining performance despite minor log event issues.
 

Setup Cost

Sentiment score
6.3
Datadog's pricing varies by organization size, requiring careful monitoring and planning due to complex usage-based billing and potential hidden costs.
No sentiment score available
Enterprise users value Logz.io's transparent pricing, cost-effectiveness, and flexibility despite higher costs for large data volumes.
 

Stability Issues

Sentiment score
8.0
Datadog is praised for its stability and reliable performance, effectively managing disruptions and supporting diverse operational needs.
No sentiment score available
Logz.io is highly rated for stability, with reliable performance, prompt issue resolution, and effective support and notifications.
 

Valuable Features

Sentiment score
8.4
Datadog excels in real-time monitoring, intuitive interface, robust integrations, efficient alerts, and comprehensive performance tracking and system reliability.
No sentiment score available
Logz.io offers auto-scaling, AI Insights, log analysis, open-source tech, seamless integration, cost-efficiency, flexible billing, and optimized dashboards.
 

Categories and Ranking

Datadog
Ranking in Log Management
3rd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
187
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Network Monitoring Software (2nd), IT Infrastructure Monitoring (2nd), Container Monitoring (1st), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (6th)
Logz.io
Ranking in Log Management
21st
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
8
Ranking in other categories
Security Information and Event Management (SIEM) (25th)
 

Mindshare comparison

As of November 2024, in the Log Management category, the mindshare of Datadog is 6.1%, down from 8.6% compared to the previous year. The mindshare of Logz.io is 0.4%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
Derrick Brockel - PeerSpot reviewer
The solution is a consistent logging platform that provides excellent query mechanisms
We can query a lot of data points and build dashboards. The vendor is good at adjusting their models. Most companies want us to forecast our yearly use and pay it upfront on day one. With Logz.io, we commit to use 14 TB in a year. However, they measure us every month and give us a monthly bill. Depending on our monthly usage, we pay for 14 TB divided by 12 months or a little extra. It's a little bit more like AWS. Other solutions do not do it. They want their money upfront. We really like the dashboards. We have 36 sub-accounts. Each sub-account is an app, and we could put restrictions on that app. Previously, there were capacity restrictions on the sub-accounts. If we have a sub-account of 1 TB and use only 100 GB, we waste 900 GB that day. We could not share it between sub-accounts. Now, they provide an overhead volume. We do a reserve, and any sub-account could use anything over the reserve. It utilizes our footprint better.
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Top Industries

By visitors reading reviews
Educational Organization
37%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
7%
Computer Software Company
16%
Financial Services Firm
13%
Healthcare Company
11%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What do you like most about Logz.io?
The query mechanism for response codes and application health is valuable.
What is your experience regarding pricing and costs for Logz.io?
The product is a little expensive. We're pushing 17 TB. It costs us one and a half million dollars a year.
What needs improvement with Logz.io?
Capacity planning could be a little bit of a struggle. The product must add some AI capabilities to learn from previous behaviors. Instead of us setting thresholds, the tool should learn the thresh...
 

Comparisons

 

Also Known As

No data available
Logz
 

Learn More

 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter
Find out what your peers are saying about Datadog vs. Logz.io and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.