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Grafana Loki vs Logz.io comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.9
Grafana Loki's support combines community aid and resources with varying user satisfaction, requiring effort for integration and documentation navigation.
No sentiment score available
Customers appreciate Logz.io's proactive onboarding, helpful filters, and dashboards but desire more accessible technical support and quicker follow-up.
We have not had to open any tickets yet, as we solve issues through forums and wikis.
 

Room For Improvement

Sentiment score
8.0
Grafana Loki needs better flow visibility, request correlation, stability, Docker integration, and enhanced scalability, security, and reporting features.
No sentiment score available
Logz.io requires release management, better alerting, customer update control, AI-based capacity planning, and improved documentation with affordable pricing.
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
 

Scalability Issues

Sentiment score
8.5
Grafana Loki is praised for its scalability, reliable operations, and ability to handle large systems and data efficiently.
No sentiment score available
Logz.io's scalability is praised for handling data efficiently, accommodating team sizes, and maintaining performance despite minor log event issues.
Loki offers great scalability, allowing us to manage and compress logs extensively.
 

Setup Cost

No sentiment score available
Grafana Loki provides cost-effective pricing options with a popular free open-source version and a competitively priced cloud version.
No sentiment score available
Enterprise users value Logz.io's transparent pricing, cost-effectiveness, and flexibility despite higher costs for large data volumes.
The cloud version is competitively priced compared to other market solutions.
 

Stability Issues

Sentiment score
8.1
Grafana Loki is generally stable, but some users encounter issues with log retrieval and outdated methods affecting stability.
No sentiment score available
Logz.io is highly rated for stability, with reliable performance, prompt issue resolution, and effective support and notifications.
 

Valuable Features

No sentiment score available
Grafana Loki offers easy deployment, cost-effectiveness, and robust log monitoring with seamless Grafana integration and Kubernetes compatibility.
No sentiment score available
Logz.io offers auto-scaling, AI Insights, log analysis, open-source tech, seamless integration, cost-efficiency, flexible billing, and optimized dashboards.
The most valuable part of Loki is the ability to filter logs by keywords and devices.
 

Categories and Ranking

Grafana Loki
Ranking in Log Management
7th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Logz.io
Ranking in Log Management
21st
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
8
Ranking in other categories
Security Information and Event Management (SIEM) (25th)
 

Mindshare comparison

As of November 2024, in the Log Management category, the mindshare of Grafana Loki is 6.4%, up from 1.0% compared to the previous year. The mindshare of Logz.io is 0.4%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Arjun Pandey - PeerSpot reviewer
Effective for Logging, recovery from node failures is fast and single UI supports metrics, logs, and even tracing
If it is HelloGuard setup or doing some setup on the dev cluster, it's pretty straightforward. But when we're dealing with a heavy cluster, like 15 to 20 terabytes of data per day, we need a production-grade cluster. For that kind of scenario, we must invest time and understand the process. We could have integrated these features within their health check, but they're using processes like Tanka and Jsonnet to implement a production service. I feel this could have been better. If I use a metric solution for metrics, I'd use Grafana for metrics monitoring. For logging, I'd use a different tool, like ELK. And for tracing another tool. So, to troubleshoot a specific issue, I have to switch between three different consoles. What I see in metrics isn't the same as in logs because the metadata and collection methods differ. That's where Loki comes in. Within Grafana, you can see metrics, logs, correlations, generate metrics from logs, and also set alerts. Alerting from logs is something many companies desire. With Loki, if there's a pattern in the log, we can filter it out without altering the entire pipeline. For instance, if I had to add fields in ELK, it would require a lot of configuration changes. Loki, however, is more flexible. It uses a grep-like pattern and the metadata model from Prometheus. It's highly efficient, with compressed data and block storage like GCS bucket or AWS S3, making log storage cost-effective. Compared to other solutions, it's more economical. Loki also has a Log CLI, which is very effective. It's all on-premises. Like, it's on the cloud, but it's self-managed, not a managed service.
Derrick Brockel - PeerSpot reviewer
The solution is a consistent logging platform that provides excellent query mechanisms
We can query a lot of data points and build dashboards. The vendor is good at adjusting their models. Most companies want us to forecast our yearly use and pay it upfront on day one. With Logz.io, we commit to use 14 TB in a year. However, they measure us every month and give us a monthly bill. Depending on our monthly usage, we pay for 14 TB divided by 12 months or a little extra. It's a little bit more like AWS. Other solutions do not do it. They want their money upfront. We really like the dashboards. We have 36 sub-accounts. Each sub-account is an app, and we could put restrictions on that app. Previously, there were capacity restrictions on the sub-accounts. If we have a sub-account of 1 TB and use only 100 GB, we waste 900 GB that day. We could not share it between sub-accounts. Now, they provide an overhead volume. We do a reserve, and any sub-account could use anything over the reserve. It utilizes our footprint better.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
9%
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
16%
Financial Services Firm
13%
Healthcare Company
11%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Grafana Loki?
We are using Grafana Loki as a database for real-time metrics.
What needs improvement with Grafana Loki?
I do not see any areas for improvement at the moment. The solution is very stable, and further improvements might result in it becoming resource-intensive like other solutions.
What do you like most about Logz.io?
The query mechanism for response codes and application health is valuable.
What is your experience regarding pricing and costs for Logz.io?
The product is a little expensive. We're pushing 17 TB. It costs us one and a half million dollars a year.
What needs improvement with Logz.io?
Capacity planning could be a little bit of a struggle. The product must add some AI capabilities to learn from previous behaviors. Instead of us setting thresholds, the tool should learn the thresh...
 

Comparisons

 

Also Known As

No data available
Logz
 

Overview

 

Sample Customers

Information Not Available
Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter
Find out what your peers are saying about Grafana Loki vs. Logz.io and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.