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ConnectWise SIEM vs ThreatLocker Cyber Hero MDR comparison

ConnectWise and ThreatLocker are both solutions in the Managed Detection and Response (MDR) category. ConnectWise is ranked #21 with an average rating of 10.0, while ThreatLocker is ranked #12 with an average rating of 9.1. ConnectWise holds a 0.8% mindshare in MDR, compared to ThreatLocker’s 0.5% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 100% of ThreatLocker users who would recommend it.
ConnectWise SIEM
Read 2 ConnectWise SIEM reviews
  • 447 Views
  • 349 Comparison Views
100% willing to recommend
ThreatLocker Cyber Hero MDR
Read 8 ThreatLocker Cyber Hero MDR reviews
  • 134 Views
  • 94 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 23, 2025

ConnectWise SIEM and ThreatLocker Cyber Hero MDR compete in the cybersecurity market. ConnectWise SIEM stands out for pricing and customer support, while ThreatLocker offers advantages with its feature set.

Features: ConnectWise SIEM provides comprehensive threat detection, network monitoring, and security incident insights. ThreatLocker Cyber Hero MDR delivers advanced application control, endpoint protection, and data integrity.

Ease of Deployment and Customer Service: ConnectWise SIEM is known for straightforward integration and responsive support. ThreatLocker Cyber Hero MDR, despite a more complex deployment, offers thorough guidance and significant ongoing assistance.

Pricing and ROI: ConnectWise SIEM is favored for competitive setup costs with quick ROI, while ThreatLocker Cyber Hero MDR, with higher initial costs, promises substantial ROI due to extensive security features.

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To learn more, read our detailed ConnectWise SIEM vs. ThreatLocker Cyber Hero MDR Report (Updated: March 2025).
Buyer's Guide
ConnectWise SIEM vs. ThreatLocker Cyber Hero MDR
March 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise SIEM
Ranking in Managed Detection and Response (MDR)
21st
Average Rating
10.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
Security Information and Event Management (SIEM) (29th), Endpoint Detection and Response (EDR) (32nd), Secure Access Service Edge (SASE) (20th)
ThreatLocker Cyber Hero MDR
Ranking in Managed Detection and Response (MDR)
12th
Average Rating
9.2
Reviews Sentiment
8.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Managed Detection and Response (MDR) category, the mindshare of ConnectWise SIEM is 0.8%, down from 0.9% compared to the previous year. The mindshare of ThreatLocker Cyber Hero MDR is 0.5%. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Giulio Valeri - PeerSpot reviewer
Efficiently monitoring and detecting suspicious activities
One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments. For instance, once we were connecting different parts in China, and we had to reserve resources for the blue source of the login of task no v. ConnectWise Fortify successfully mitigated the issue and monitored any suspicious activity in the Microsoft environment. Despite the inconvenience, the Microsoft environment is still active and susceptible to cyber threats. We do a lot of research and utilize ConnectWise Fortify to restart and restore the system. It's essential to have a solution like ConnectWise Fortify to protect against cyber threats.
Read full review
AP
Enables granular control through Ringfencing and works seamlessly for us as an MSP
The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to. For instance, if an application tries to utilize the command prompt unnecessarily, it blocks this action while still allowing users to operate the application. Being able to let the user or the customer continue to use that application but block the application from using the command prompt because it is not necessary is great. Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales. We are able to walk up to a customer or call a new prospect and let them know that we are going to keep them secure at a level that they have not seen before. We are able to explain to them how cybersecurity works through it.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"We have found the solution has great functionality and it is easy to use."
"Our customers now have the confidence that they can work without being impeded, losing access or getting compromised."
"It's secure, and we know it's secure."
"The most valuable feature, in terms of protection, is the allowlist, which ensures that only IT-approved applications run."
"It's an important solution to have in order to maintain a strong security posture, especially as we're seeing things like supply chain attacks, where people are accidentally downloading malware from our vendors."
"ThreatLocker's support and Cyber Heroes have the absolute best support in the industry, in my opinion, bar none."
"I believe it is probably the best around."
"I did a detailed search for two years, and ThreatLocker Zero Trust is the only one that does what it says it can do."
"The ability to isolate the device when something is happening and the network access control element are valuable features."
More ThreatLocker Cyber Hero MDR pros
 

Cons

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
"From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms. This way, we can obtain a holistic picture."
"From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms. This way, we can obtain a holistic picture."
"As far as an improvement regarding ThreatLocker Cyber Hero MDR, there are still some things that, out of the box, it would be nice to have a more fine-grained ability to create certain exclusions."
"We have not used it for long enough, but there are some things users have asked for, such as integration with other platforms for reporting. They want a single glass location to use all the tools."
"The Cyber Hero Support is not as effective as it is portrayed. There is a lot of miscommunication in notes, which are very buried and not easy to find."
"It would be great if they handled patch management, and I am aware that they are currently working on it."
"The ultimate, most amazing solution in the market could be less pricey and more transparent."
"Pricing is a bit high, with a minimum of 50 devices. Lowering that for small companies would be great."
More ThreatLocker Cyber Hero MDR cons
 

Pricing and Cost Advice

"The solution is expensive."
"It has been excellent."
"ThreatLocker is worth every penny and a couple more."
"It is pretty good. We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive. Pricing depends on what we are up against."
"The pricing is not so bad. My clients do not like it, but they are following our pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Wholesaler/Distributor
9%
Manufacturing Company
8%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ConnectWise Fortify?
One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environ...
See all answers
What is your experience regarding pricing and costs for ConnectWise Fortify?
The pricing is good. I would say it's at a reasonable price point.
See all answers
What needs improvement with ConnectWise Fortify?
Currently, the virtual process is working fine, as it is able to detect Webex when intentional messages are sent. However, there is still room for improvement in this area. We could find a new way ...
See all answers
What is your experience regarding pricing and costs for ThreatLocker Cyber Hero MDR?
It has been excellent.
See all answers
What needs improvement with ThreatLocker Cyber Hero MDR?
As far as an improvement regarding ThreatLocker Cyber Hero MDR, there are still some things that, out of the box, it would be nice to have a more fine-grained ability to create certain exclusions. ...
See all answers
What is your primary use case for ThreatLocker Cyber Hero MDR?
I'm one of the managers and cofounders at my company, and one of my focuses for our clients is in security and implementing security in such a way that we have the control necessary to be able to t...
See all answers
 

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More ThreatLocker Cyber Hero MDR Competitors
 

Product Reports

Buyer's Guide
Security Information and Event Management (SIEM)
April 2025
ConnectWise SIEM reportDownload ConnectWise SIEM product report
Buyer's Guide
ThreatLocker Cyber Hero MDR
March 2025
ThreatLocker Cyber Hero MDR reportDownload ThreatLocker Cyber Hero MDR product report
 

Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE
No data available
 

Overview

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise.

ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

ConnectWise

ThreatLocker Cyber Hero MDR provides advanced threat detection and response capabilities, designed to enhance cybersecurity defenses for businesses.

Designed for efficient threat management, ThreatLocker Cyber Hero MDR offers a comprehensive suite tailored to meet cybersecurity demands. Its robust architecture supercharges security operations, protecting against sophisticated threats with precision and reliability. Automation in threat management and response streamlines processes and enhances protection efficiency. This solution is widely recognized for its adaptability to various cybersecurity landscapes.

What are the solution's most important features?
  • Advanced Threat Detection: Identifies complex and emerging threats to ensure high-level protection.
  • Automated Response: Rapidly addresses threats to minimize potential impact.
  • Customizable Policies: Tailors security measures to specific business requirements.
  • Comprehensive Reporting: Offers detailed insights into threat landscapes.
What benefits or ROI should users look for in reviews?
  • Improved Security Efficiency: Streamlines threat detection and response activities.
  • Enhanced Threat Intelligence: Offers valuable insights to strengthen defenses.
  • Cost-Effectiveness: Reduces the need for frequent manual interventions.
  • Scalability: Adapts to growing security demands.

ThreatLocker Cyber Hero MDR finds effective use in industries requiring high-level security measures, including finance and healthcare. Its implementation involves integrating with existing infrastructure to offer seamless threat management, with a focus on protecting sensitive data and ensuring compliance with industry standards.

ThreatLocker
 

Sample Customers

Techvera, Syrex, Clark Integrated Technologies
Information Not Available
Buyer's Guide
ConnectWise SIEM vs. ThreatLocker Cyber Hero MDR
March 2025
Free Report: ConnectWise SIEM vs. ThreatLocker Cyber Hero MDR
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