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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Ringfencing allows only necessary applications into the environment, enhancing security significantly.
Educating customers about zero-trust security improves sales.
Devices are isolated efficiently during threats, with strong network access control.
Allowlist feature ensures only IT-approved applications run, preventing unauthorized access.
ThreatLocker Cyber Hero MDR is a valuable investment for maintaining robust security, especially against supply chain attacks.

CONS

Numerous users have requested integration with other platforms for better reporting and management of all tools in one place.
Pricing is considered high, especially for small companies due to the minimum requirement of 50 devices.
The Cyber Hero Support is perceived as ineffective, with frequent miscommunication and difficult-to-find notes.
There is a desire for ThreatLocker Cyber Hero MDR to ingest logs from various sources like M365, firewalls, and cloud SaaS platforms for a comprehensive view.
Handling patch management is a requested feature, with awareness that it is in development.
 

ThreatLocker Cyber Hero MDR Pros review quotes

reviewer2666370 - PeerSpot reviewer
Feb 20, 2025
It's an important solution to have in order to maintain a strong security posture, especially as we're seeing things like supply chain attacks, where people are accidentally downloading malware from our vendors.
Feb 19, 2025
I did a detailed search for two years, and ThreatLocker Zero Trust is the only one that does what it says it can do.
AM
Feb 19, 2025
Our clients feel a bit more secure when using their equipment now, and they can feel confident that we have their backs kind of when they're when they either get compromised.
Learn what your peers think about ThreatLocker Cyber Hero MDR. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,296 professionals have used our research since 2012.
AP
Feb 19, 2025
The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to.
AB
Feb 20, 2025
The most valuable feature, in terms of protection, is the allowlist, which ensures that only IT-approved applications run.
MR
Feb 20, 2025
The ability to isolate the device when something is happening and the network access control element are valuable features.
HG
Feb 19, 2025
We stopped two attacks so far.
 

ThreatLocker Cyber Hero MDR Cons review quotes

reviewer2666370 - PeerSpot reviewer
Feb 20, 2025
We have seen a couple of approval requests come through where if the user types in a reason for why they need it, they'll get approved based on the reason versus the application that are actually required.
Feb 19, 2025
The Cyber Hero Support is not as effective as it is portrayed. There is a lot of miscommunication in notes, which are very buried and not easy to find.
AM
Feb 19, 2025
If there is any aspect to improve, perhaps affordability for small businesses could be considered.
Learn what your peers think about ThreatLocker Cyber Hero MDR. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,296 professionals have used our research since 2012.
AP
Feb 19, 2025
We have not used it for long enough, but there are some things users have asked for, such as integration with other platforms for reporting. They want a single glass location to use all the tools.
AB
Feb 20, 2025
It would be great if they handled patch management, and I am aware that they are currently working on it.
MR
Feb 20, 2025
From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms. This way, we can obtain a holistic picture.
HG
Feb 19, 2025
Pricing is a bit high, with a minimum of 50 devices. Lowering that for small companies would be great.