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Control-M vs Jitterbit Harmony comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Control-M enhances efficiency, reduces costs, and centralizes management, benefiting enterprises but may be complex for smaller businesses.
Sentiment score
7.2
Jitterbit Harmony improves data integration efficiency, reduces costs, automates tasks, requires less training, and enhances performance, providing high ROI.
The main return on investment with Helix Control-M has been a reduction in downtime and minimization of manual interventions, which has improved our operational efficiency.
It has reduced the total cost of ownership by 30% to 40%.
 

Customer Service

Sentiment score
7.4
Control-M technical support is praised for responsiveness and knowledge, though initial ticket handling and documentation need improvement.
Sentiment score
8.8
Customers commend Jitterbit Harmony support for its responsive, efficient service, detailed guidance, knowledgeable staff, and extensive resources.
The technical support is very polite, helpful, and available 24/7.
Solutions are available on the web.
They do not always provide timely support.
 

Scalability Issues

Sentiment score
7.7
Control-M is scalable and efficient, handling large workloads with few issues, integrating well with various applications.
Sentiment score
7.8
Users find Jitterbit Harmony reliable and efficient, with smooth implementation and consistent performance for expanding data integration needs.
I would rate it a nine out of ten for scalability.
As the workload on Control-M increases, its scalability is much higher.
It can absorb more workload wherever needed.
 

Stability Issues

Sentiment score
7.7
Control-M is praised for its stability, reliability, and minimal downtime, despite occasional minor compatibility and infrastructure challenges.
Sentiment score
6.3
Users praise Jitterbit Harmony for its stability, reliability, ability to handle large data, and strong support, boosting user confidence.
The downtime is higher compared to AWS.
The stability of the Helix Control-M solution is good.
 

Room For Improvement

Control-M needs enhanced roles, better integration, flexible reporting, simplified licensing, seamless automation, and improved user interfaces.
Users find Jitterbit Harmony needing faster processing, improved support, better integration, stability, clearer documentation, competitive pricing, simpler setup, and regular updates.
They could provide more documentation and tutorials to make the initial setup easier to understand.
There should be an automation system for developers to set it up more easily and quickly.
The APIs should be more comprehensive.
 

Setup Cost

Control-M offers fair enterprise pricing but can be expensive, depending on jobs, infrastructure, and licensing model.
Jitterbit Harmony provides flexible and cost-effective pricing for different integration needs, requiring direct consultation for customized quotes.
Pricing is generally affordable, though some features cost a bit more.
The pricing is moderate, not too low or too high compared to other solutions.
It is a little bit expensive.
 

Valuable Features

Control-M excels in cross-platform workflow scheduling, user-friendly interface, automation, real-time monitoring, and proactive SLA management.
Users praise Jitterbit Harmony's intuitive interface, powerful integration, seamless connectivity, drag-and-drop function, real-time sync, and pre-built connectors.
Automation is more advanced, deployment is fast, and version control has been simplified.
The user interface is comprehensive and lets me view all my jobs on one page, monitor everything, and access the job history.
The best feature is that we can automate everything.
 

Categories and Ranking

Control-M
Ranking in Workload Automation
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
120
Ranking in other categories
Process Automation (3rd), Managed File Transfer (MFT) (4th)
Jitterbit Harmony
Ranking in Workload Automation
18th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Data Integration (32nd), Cloud Data Integration (18th), Integration Platform as a Service (iPaaS) (14th)
 

Mindshare comparison

As of April 2025, in the Workload Automation category, the mindshare of Control-M is 23.1%, down from 26.1% compared to the previous year. The mindshare of Jitterbit Harmony is 0.1%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Pedro Fuentes - PeerSpot reviewer
Cost-effective, excellent support, and centralized access and control
They have a department that handles requests for enhancements. I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it. In Control-M, we were able to go back 180 days, but that was on-prem. The storage of that data was on our own servers. We know that storage is money, and we do not expect them to store that much of the data, but at least 30 to 60 days seem proper.
Mohamed Abd Kader - PeerSpot reviewer
An easy-to-setup solution with good stability
We use Jitterbit to connect cloud solutions with our on-premises ERP system We connect cloud solutions to our on-premise ERP system easily using Jitterbit. It is its most valuable feature.  The solution's API management capabilities need improvement. We have been using the solution for almost…
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
8%
Insurance Company
6%
Computer Software Company
20%
Financial Services Firm
14%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What is your experience regarding pricing and costs for Jitterbit Harmony Platform?
The solution's cost is mid-ranged compared to other vendors. I rate its pricing a six out of ten.
What needs improvement with Jitterbit Harmony Platform?
The solution's API management capabilities need improvement.
 

Also Known As

Control M
Jitterbit, Jitterbit Harmony
 

Overview

 

Sample Customers

CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
LA Metro, Mophie, Club Auto, University of Miami, Exostar, Dialog Direct, Avero, Greenpoint Technologies, Berklee Online, Odyssey, KeyedIn Solutions, Swish Maintenance, SPP Pumps Limited, Talent Plus, Ricoh Canada, Televerde, Reed Construction Data, Sika US, Sunkist Growers
Find out what your peers are saying about Control-M vs. Jitterbit Harmony and other solutions. Updated: March 2025.
845,849 professionals have used our research since 2012.