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Jitterbit Harmony vs MuleSoft Anypoint Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Jitterbit Harmony improves data integration efficiency, reduces costs, automates tasks, requires less training, and enhances performance, providing high ROI.
Sentiment score
6.7
MuleSoft Anypoint Platform reduces costs, modernizes legacy systems, and ensures ROI for enterprises, with variable outcomes for smaller companies.
 

Customer Service

Sentiment score
8.8
Customers commend Jitterbit Harmony support for its responsive, efficient service, detailed guidance, knowledgeable staff, and extensive resources.
Sentiment score
6.7
MuleSoft Anypoint Platform offers responsive customer service, excelling for premium users, though mixed opinions exist on availability and documentation.
The Salesforce team offers different levels of support.
 

Scalability Issues

Sentiment score
7.8
Users find Jitterbit Harmony reliable and efficient, with smooth implementation and consistent performance for expanding data integration needs.
Sentiment score
7.8
MuleSoft Anypoint is scalable for medium to large enterprises, handling workloads efficiently but with noted costs and limitations.
MuleSoft provides the ability to scale, yet it is costly to do so.
 

Stability Issues

Sentiment score
6.3
Users praise Jitterbit Harmony for its stability, reliability, ability to handle large data, and strong support, boosting user confidence.
Sentiment score
7.9
MuleSoft Anypoint Platform is stable and reliable, with some limitations in scalability and issues with connectors and Java troubleshooting.
 

Room For Improvement

Users find Jitterbit Harmony needing faster processing, improved support, better integration, stability, clearer documentation, competitive pricing, simpler setup, and regular updates.
Users seek enhanced support, simpler setup, better integration, improved documentation, AI capabilities, and cost reduction for MuleSoft Anypoint Platform.
MuleSoft is considered expensive, so pricing is a major concern.
When dealing with multiple transactions or trading, the system can lose control, and tracking becomes hectic.
 

Setup Cost

Jitterbit Harmony provides flexible and cost-effective pricing for different integration needs, requiring direct consultation for customized quotes.
MuleSoft Anypoint Platform is complex and costly, with high prices but potential savings for large-scale usage and pay-as-you-go options.
MuleSoft is considered one of the more expensive products in the market.
The platform reduces manual workload in maintaining infrastructure, but it does come with some cost considerations.
 

Valuable Features

Users praise Jitterbit Harmony's intuitive interface, powerful integration, seamless connectivity, drag-and-drop function, real-time sync, and pre-built connectors.
MuleSoft Anypoint Platform excels in API management, integration, scalability, and user-friendly deployment with strong support and security features.
The platform is integrated with Salesforce, making it preferable when using Salesforce products.
The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API.
 

Categories and Ranking

Jitterbit Harmony
Ranking in Workload Automation
20th
Ranking in Cloud Data Integration
19th
Ranking in Integration Platform as a Service (iPaaS)
12th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Data Integration (34th)
MuleSoft Anypoint Platform
Ranking in Workload Automation
9th
Ranking in Cloud Data Integration
4th
Ranking in Integration Platform as a Service (iPaaS)
2nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
57
Ranking in other categories
Message Queue (MQ) Software (4th), Business-to-Business Middleware (1st)
 

Mindshare comparison

As of January 2025, in the Workload Automation category, the mindshare of Jitterbit Harmony is 0.2%, down from 0.2% compared to the previous year. The mindshare of MuleSoft Anypoint Platform is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Mohamed Abd Kader - PeerSpot reviewer
An easy-to-setup solution with good stability
We use Jitterbit to connect cloud solutions with our on-premises ERP system We connect cloud solutions to our on-premise ERP system easily using Jitterbit. It is its most valuable feature.  The solution's API management capabilities need improvement. We have been using the solution for almost…
Vijay Subramanyam - PeerSpot reviewer
Robust, reliable, and stable, ensuring high availability for critical integrations
I would rate the scalability an eight out of ten; it is a highly scalable solution. We have around 200 end users using this solution in our company. We use it to its maximum capacity. However, it's not for P1 applications, but definitely for severity two cases (P2 level). It integrates critical applications, but it's not a platform that, if it stops, the entire system would come down. So, it's more like a severity two level. However, it has the potential to eventually become a P1 platform. Not exactly P1 applications, but a P1 platform. Because now we are still in the transition to migrate everything, all the integrations to Mule Anypoint Platform. But once it's done, then this platform becomes critical. Because even now, we have point-to-point connections.
report
Use our free recommendation engine to learn which Workload Automation solutions are best for your needs.
831,265 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
15%
Manufacturing Company
9%
Healthcare Company
9%
Educational Organization
24%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Jitterbit Harmony Platform?
The solution's cost is mid-ranged compared to other vendors. I rate its pricing a six out of ten.
What needs improvement with Jitterbit Harmony Platform?
The solution's API management capabilities need improvement.
What advice do you have for others considering Mule Anypoint Platform?
I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...
How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What can Mule Anypoint Platform be used for and what do you use it for most often?
This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...
 

Also Known As

Jitterbit, Jitterbit Harmony
Data Integrator, Anypoint MQ
 

Overview

 

Sample Customers

LA Metro, Mophie, Club Auto, University of Miami, Exostar, Dialog Direct, Avero, Greenpoint Technologies, Berklee Online, Odyssey, KeyedIn Solutions, Swish Maintenance, SPP Pumps Limited, Talent Plus, Ricoh Canada, Televerde, Reed Construction Data, Sika US, Sunkist Growers
VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren
Find out what your peers are saying about Jitterbit Harmony vs. MuleSoft Anypoint Platform and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.