Try our new research platform with insights from 80,000+ expert users

Control-M vs Sterling Commerce Connect:Direct comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Control-M
Ranking in Managed File Transfer (MFT)
4th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
121
Ranking in other categories
Process Automation (3rd), Workload Automation (1st)
Sterling Commerce Connect:D...
Ranking in Managed File Transfer (MFT)
8th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Managed File Transfer (MFT) category, the mindshare of Control-M is 4.5%, up from 2.9% compared to the previous year. The mindshare of Sterling Commerce Connect:Direct is 8.3%, up from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT)
 

Featured Reviews

Pedro Fuentes - PeerSpot reviewer
Cost-effective, excellent support, and centralized access and control
They have a department that handles requests for enhancements. I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it. In Control-M, we were able to go back 180 days, but that was on-prem. The storage of that data was on our own servers. We know that storage is money, and we do not expect them to store that much of the data, but at least 30 to 60 days seem proper.
Sumit Mundik - PeerSpot reviewer
Has good file transfer speed, but licensing cost is too high
The initial setup of the solution is not straightforward because it's not GUI-based. If you are installing the solution on a UNIX server, you should have a basic understanding of UNIX. You should know how to go from one directory to another, what the config files are, how to edit those files, and how to get the backup of those files. You need a little technical knowledge for it. The developers working on the solution are very costly for the organization. Also, the complexity of having this kind of setup is very difficult. This solution is only used by giant financial companies like BNY Mellon, Barclays, and JPMorgan Chase. They cannot replace the solution because they have several files transferred internally using it. It is very difficult and cost-consuming for them to change, migrate, or upgrade their system. That's the reason they are not able to do it very easily.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is largely straightforward."
"It has certainly helped speed things up."
"My organization has been able to script scheduled jobs in Control-M to potentially replace legacy products that are at end of life or end of service. The previous backup applications that were being used for specific files, folders, or applications were no longer being supported, therefore being able to use Control-M to replace that has been very valuable."
"I think the administration part is much more valuable than any other feature."
"It gives us the ability to have end-to-end workflows, no matter where they're running."
"The workflow is much easier compared to the ACS services we were using."
"I would definitely recommend Control-M to every institute because it is extremely helpful to manage every task without any manual error."
"The File Watcher utility, cyclic jobs, and email alert notification are valuable."
"Automation is the most valuable feature."
"Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."
"The solution's file transfer speed is quite high."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
"The product has been very stable."
"The most valuable feature of Sterling Commerce Connect:Direct is its flexibility with encryption."
"Security is the most valuable feature of this product."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
 

Cons

"Its installation can be better. Currently, we have to install it manually. The file transfer feature can also be improved. It is not very easy to transfer a file from business to business. In terms of new features, they can include new technologies. It can have API integration."
"It can definitely expand promotions, so that a single job can be moved. Currently you can only promote a job by promoting the entire table."
"Right now, Control-M is the leader in EMA analysis, which is similar to Gartner. However, clients want to invest in a strong technology, and therefore this product needs to keep up with the high expectations set for it."
"The main area that could be improved would be documentation, just like every other software product out there!"
"They should have a proper integration method that clearly defines the workflow."
"Everybody's biggest gripe is the reporting capability option. It is a gripe because there is a lot of information in Control-M, but the solution doesn't have a good reporting tool to extract that information. Now, if you want all that information, you need to rely on another third-party BI tool to extract the information out of Control-M."
"Regarding product design and R&D, the DevOps pipeline could be improved with better capabilities and automation. API security and authentication is another area that could use improvement; users must have static credential passwords, which is a security concern."
"While they have a very good reporting facility, the reports that I'm asked to produce, a lot of times aren't necessarily what we need."
"Technical support is the number one concern."
"Sometimes we face issues and can't figure out the cause of failures."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
"User interface is not user friendly."
"The initial setup could be simpler and better."
"I do not have any notes for improvement."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
 

Pricing and Cost Advice

"The pricing is moderate, not too low or too high compared to other solutions."
"The product price is reasonable. I rate the pricing an eight."
"We have a license till 2024. We are good and satisfied with it."
"In our environment, pricing depends on the total number of maximum jobs that can run, which is fine. Therefore, if the number of jobs increases, then the licensing fees will increase."
"You must accept that BMC licensing can be very confusing. No one can easily understand how they calculate things, whether it is user-based, job-based, or server-based. The calculation is quite tough. How BMC calculates licensing is not easily available anywhere."
"This is now from my previous years as support for banks and big companies. If it's not enterprise scale, I find that it's too expensive for smaller companies. You really have to be quite big and need to have a dedicated support staff to run it, then you'll be fine. What we've seen at smaller companies, it's too expensive because they want to automate everything. Now, stuff that can literally run once a day for the rest of their lives is costing them $3 a job a day. It becomes too expensive, eventually. They are not seeing the return on investment because it's not business critical. Nobody is going to die or they're going to lose money if that job didn't run exactly at 11 minutes past 4:00. It's definitely for bigger enterprise companies, especially banks or healthcare providers. We have had an instance where Control-M was unavailable due to external factors for 20 minutes and there was a loss of almost a million euros because the solution involved logistics."
"The price is right because of the licensing schema, which is based on nodes and processes. You purchase what you use, no more and no less, and you can grow with time."
"It works on task-based licensing."
"Annual licensing fee."
"The solution's licensing cost is too high."
"The price and licensing of Sterling Commerce Connect:Direct is expensive."
report
Use our free recommendation engine to learn which Managed File Transfer (MFT) solutions are best for your needs.
848,989 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
8%
Retailer
6%
Financial Services Firm
43%
Computer Software Company
9%
Manufacturing Company
7%
Insurance Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What is your primary use case for Sterling Commerce Connect:Direct?
The primary use case for Connect Direct is for transferring data from Linux or Unix systems to mainframe systems. I am the mainframe support person responsible for Connect Direct, Xcom, and other p...
 

Also Known As

Control M
No data available
 

Overview

 

Sample Customers

CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
HZMO, Bank of Communications
Find out what your peers are saying about Control-M vs. Sterling Commerce Connect:Direct and other solutions. Updated: April 2025.
848,989 professionals have used our research since 2012.