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Cortex XDR by Palo Alto Networks vs Cybereason XDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Ranking in Extended Detection and Response (XDR)
7th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
91
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (4th)
Cybereason XDR
Ranking in Extended Detection and Response (XDR)
22nd
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 5.8%, down from 7.3% compared to the previous year. The mindshare of Cybereason XDR is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Mohammad Qaw - PeerSpot reviewer
Perfect correlation and XDR capabilities for network traffic plus endpoint security
The solution should force customers to integrate with network traffic to see the full benefits of XDR. If you are not integrating it or feeding in your network traffic, then you are just buying a normal antivirus which doesn't make any sense. You are paying double the price to use the antivirus feature or to say you have XDR, but in reality you are not using it. The solution should include an on-premises option because some customers want only on-premises. It would be hard, but good to do if possible. Open XDR would be beneficial in the future. Right now, the solution is Closed XDR so cannot communicate with the few new vendors in the Open XDR market.
Ivan Burke - PeerSpot reviewer
Provides effective incident response and investigation features
We also use Palo Alto's XDR, SentinelOne, Trend Micro, and quite a few others. SentinelOne is nice because you have a centralized dashboard. You just have a single instance and can manage all your clients from one central dashboard, which Cybereason currently lacks. It hinders our use case because we have to redeploy our rules. However, SentinelOne's search feature is slightly more limited than Cybereason's. SentinelOne's search feature is very restrictive, and they have a certain way you have to do it. If you don't follow that way, you're kind of stuck. The deployability is the same, and we have not had scalability issues. We don't work with a larger client. Our largest deployment was about 3,000 endpoints. Cybereason's tech support or the support engineer tends to be slightly better than SentinelOne's because there is no direct contact for support in our region. We usually have to reach out to either the European or the American branches for assistance. There's a bit of a time delay or something that happens. Those are the only major differences.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable for us is the correlation feature."
"The solution's most valuable feature is the user interface."
"Cortex XDR features advanced threat detection capabilities."
"It's very stable. I've never experienced downtime for the ASM console or ASM core."
"The ability to kind of stitch everything together and see the actual complete picture is very useful. I guess you'd call it a playbook. Some people call it the forensics analysis of what was happening on particular endpoints when they detected some malicious behavior, and what transpired before that to cause that. It is also very user friendly. The way they have done everything and integrated all the solutions that they've purchased over the years to make it a very seamless, effective product is very good. One thing about Palo Alto is that they take the products or services that they purchase and make them seamless for the end user as compared to some companies that purchase other companies and then just kind of have their products off to the side or keep different interfaces. Palo Alto doesn't do that."
"The solution is a new generation XDR that has a lot of artificial intelligence modules."
"We can visualize and control the activities in the environment from anywhere."
"The integrations are out-of-the-box, as are the playbooks."
"Cybereason XDR's most useful feature is the investigation."
"The integration of data from firewalls and Active Directory is most valuable."
"The solution has an investigation feature, which is useful for building storylines."
"The integration of data from firewalls and Active Directory is most valuable."
 

Cons

"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"We would also like to have advanced tech protection and email scanning."
"The solution should force customers to integrate with network traffic to see the full benefits of XDR."
"In the next release, I would like to see more UI improvements. Their UI is a bit basic. When we are speaking about Palo Alto Networks they are the big company, so they can improve the UI a little bit. The UI, the reports, the log system can all be improved."
"Currently, we are monitoring all USB drives and ports but we would like to improve our device control capabilities."
"Impact on system performance is horrible, adding a lot of delays for users."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."
"Cybereason's customer support could be better."
"Customer service is rated as a five out of ten. When they work and reach the right level, they are helpful, but getting to the right person can be time-consuming."
"There could be more integrations with other data sources like NDR systems."
"The one thing we sometimes have issues with is its integration with other security applications like antiviruses."
 

Pricing and Cost Advice

"Cortex XDR's pricing is ok."
"I don't like that they have different types of licenses."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"The price of the product is not very economical."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"Cortex XDR’s pricing is very reasonable."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"The solution is cheaper than Microsoft Defender. It has a subscription and no standard license."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
9%
Government
8%
Manufacturing Company
7%
Computer Software Company
25%
Manufacturing Company
11%
Financial Services Firm
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
What do you like most about Cybereason XDR?
The solution has an investigation feature, which is useful for building storylines.
What needs improvement with Cybereason XDR?
The one thing we sometimes have issues with is its integration with other security applications like antiviruses. We connect this solution to many companies, so we set up new custom rules for every...
What is your primary use case for Cybereason XDR?
We have mostly been using it to help us look into responses. We usually deploy it during the incident response scenarios, trying to find out what happened in an environment.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
MOTOROLA MOBILITY
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. Cybereason XDR and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.