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Cribl vs Netsurion comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Cribl enhanced data management efficiency, delivering cost savings, improved processing speed, system performance, and operational flexibility for users.
Sentiment score
7.5
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
 

Customer Service

Sentiment score
6.8
Cribl customer service is praised for prompt responses, effective support, and community assistance, with a high satisfaction rating.
Sentiment score
7.5
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
The community, including the engineering and sales teams, is available on Slack and is very supportive.
 

Scalability Issues

Sentiment score
7.9
Cribl is scalable and easily integrates with CI/CD pipelines, receiving praise for efficient deployment and seamless cloud management.
Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
 

Stability Issues

Sentiment score
7.3
Cribl is generally rated 7-8 for stability, with minor bugs quickly addressed and continuous development enhancing reliability.
Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
 

Room For Improvement

Cribl needs better legacy compatibility, intuitive logging, enhanced documentation, improved onboarding, and desktop server functionality for developers.
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
Perhaps more flexibility in terms of metrics would be helpful.
 

Setup Cost

Cribl offers a cost-effective, scalable pricing model with up to 30% cost reductions, appealing to mid-level and large enterprises.
Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
 

Valuable Features

Cribl streamlines real-time data transformation, log collection, and routing with user-friendly features, security, and extensive integration support.
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
The community on Slack is excellent for solving questions and getting ideas.
 

Categories and Ranking

Cribl
Ranking in Security Information and Event Management (SIEM)
13th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
10
Ranking in other categories
Application Performance Monitoring (APM) and Observability (14th), Log Management (13th), Observability Pipeline Software (1st)
Netsurion
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (18th)
 

Mindshare comparison

As of April 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Cribl is 0.5%, up from 0.1% compared to the previous year. The mindshare of Netsurion is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Phanindra Ponnada - PeerSpot reviewer
Provides good documentation and worth the investment
As of now, there are some environments where some organizations are still on legacy infrastructure, so they are still in virtual environments and are using old versions of devices. Some companies bought Splunk, while others bought Cribl for a very low-priced license. There are some protocols to connect from Cribl to Splunk. I understand Cribl has come into the market very recently, but the tool might have had a picture in its mind where organizations might also have some legacy infrastructure. In the future, with our protocols or our level of architecture, Cribl should not come and say that it is not compatible with them. If Cribl is the reason because I have to change my environment, then I will have to end up investing more. There are some organizations where the end machines have forwarders that forward the data to Cribl, and from it, the data is forwarded to Splunk. This is how general architecture works. There are two methods of connection between Cribl and Splunk. One is the S2S protocol, which collects logs from Cribl or sends data between Cribl and Splunk. There is another method called HTTP Event Collector (HEC) and HTTPS protocol. With Cribl, connecting to Splunk mostly uses the S2S protocol. The tool supports all the latest devices and platform devices, like all the latest operating systems. There are some organizations where there is legacy infrastructure or if they are still on the old platforms. Companies using old platforms have to consider HTTP Event Collector (HEC), and then they have to change their infrastructure setup in order to fulfill that setup. In order to have Google and Splunk set up in my organization, if I have to change my existing infrastructure connectivity or setup, that might incur more cost or more investment for me to have Cribl and Splunk. Cribl should provide compatibility, or else the tool's developers should speak to the people of such organizations and understand the challenges. Cribl could have developed some version that can give backward compatibility.
John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
10%
Healthcare Company
8%
Government
7%
Computer Software Company
25%
Government
10%
Manufacturing Company
10%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Cribl?
I am not aware of the pricing details, however, I know they use a credit format for billing.
What needs improvement with Cribl?
At the moment, I don't have specific feedback on what can be improved as I do not work with Cribl daily. Perhaps more flexibility in terms of metrics would be helpful.
What is your primary use case for Cribl?
I am using Cribl to have everything centralized in one tool in terms of data collection. We were working with different Splunk customers, and Cribl helps collect data and then send it to an S3 buck...
What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
 

Comparisons

 

Also Known As

No data available
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Information Not Available
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Cribl vs. Netsurion and other solutions. Updated: February 2025.
846,617 professionals have used our research since 2012.